28319 comments found.
Hi there, for some reason my header builder doesn’t work. I can’t click on desktop or tablet or mobile and there’s no black box underneath where we could drag and drop menus.
Tried this with edge and chrome.
Fixed.. Turns out I just have to update my wordpress to latest version
Awesome
. Thanks for letting us know.
Hi there,
I have following pre sale questions.
1. is it possible to style the mobile site menu e.g. menu transitions, background colour, width, font colour, nav icon bold, bold fonts etc?
2. Possible to modify pre build desktop header, eg, fonts bold,
3. When changes are made using UX builder or themes editor, is it possible to save previous theme/design? so if something is not right can go back to the previous theme/design.
Hi there, sorry for the delay.
1. You might need some customizations to achieve this.
2. Yes
, this is possible.
3. WordPress has revisions that you can utilize for this purpose.
Hi could you please tell me where I can find the #test light box or how to create a custom lightbox. The documentation just gives you shortcodes but where is the shortcode meant to be pasted ?
Hi there,
To create a custom lightbox, please use the lightbox element in the UX Builder.
Hey,
For some reason I do not have the lighbox element in my ux builder
Hi there,
You can use the following shortcodes in the visual editor http://docs.uxthemes.com/article/229-lightbox-shortcode
Hi, The UX builder isn’t loading for any of my pages. I have done all of the suggestions posted on the help page but nothing has worked. Also, my menu drop downs aren’t working and neither is my menu button for the mobile site.
Hi there, sorry to hear you are having issues.
Shoot us an email via support and we’ll get to the bottom of the issue.
Hi
Does zoom product work along with colour variations?
meaning if I change colour variation and then image changes accordingly can I still use zoom effect ?
Yes the feature works 
How to change the background of the titles from widgets when the settings are ‘Widgets Style: Boxed’ ?
Hi,
I would like to ask if your theme has a mega menu functionality. Thank you!
Hei, ja det har den 
supert! takk!
Hi, I read about a Google maps issue regarding version 2.9.5.1. I have taking over support for a webshop that is using this version and transferred it to a new domain.
The only thing is I need to connect to a new Google API key and I don’t know were to place this. In the comments I see a hotfix for 2.9.5.1 but this is no longer available through dropbox.
Is it possible to provide me this hotfix so I can get Google maps working again on the new domain.
Best regards.
Hi there,
You will need to update your theme to Version 2.9.6 which offers the option to place the API key in Theme Options > Global settings.
How do I shrink the logos on product pages to 50% the size?
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
Hello, how can I show portfolio items in alphabetical order?
Great looking theme. Any news on the Events plugin support
?
Hi there,
Unfortunately, I have not received any developments in regards to the issue. Could you post a compatibility request here https://uxthemes.canny.io/flatsome. This way, you can be able to track the progress.
Hi, on the Flatsome 3 how to I add the ?rel=0 to a video element, so that Youtube does not show suggestions at the end of the video play? Thanks
Hi there,
Unfortunately, there is no setting to do that in the UX Builder. You can use an IFrame to embed the YouTube video and set the rel parameter there.
do you have plan for next version? when? thanks.
Hi there,
I am afraid cannot confirm the next release date.
For some reason I cannot remove the product-category from my url, whether I change the category base or install a plugin. Instead it just sends me to a 404, any ideas?
Hi there, sorry to hear you are having issues.
Please contact us via support and we’ll take a closer look at the issue.
There is somehow a problem with the new flatsome responsive version and tablepress plugin. before with the old version it was working great in the category page as I was using a tablepress table as a product short description and it was showing great in the frontend of my categories page … but as I’m using now the responsive version, it is showing only the tablepress shortcode instead… example: https://www.itbswiss.com/product-category/eco-power-line-1-6-kva/ any solution for that?
Thanks in advance
Hi there, do you have a page online where this is happening?
yes, that was an example link above as: https://www.itbswiss.com/product-category/eco-power-line-1-6-kva/
Have you added do_shortcode(‘[table]’) around the shortcode in your Php?
No, Could you explaine me more how to do that or to send me the shortcode that I have to add?
I have added the shortcode and it caused an error with the website
You need to use the correct shortcode. I recommend you get someone to help you out with custom development of the theme 
and do you think if I have renewed the support service, would somebody from UX theme be helpful to solve this out?.. Thank you
when adding a product to the cart the product will add to the minicart for a second and then disappear. It will only show if I add another product but then the total is wrong.
I have disabled all plugins other than woocommerce and the problem still persists. I have reinstalled wp and reinstalled flatsome. I have tried a free theme and the mini cart is correct. Any idea what would be causing this?
Hi there,
Sorry for the trouble you are having, please send your website’s URL via Support Tab and we’ll get to the bottom of the issue.
How to change ‘follow on Twitter’ text in icon tooltips?
Hi there,
You can override the string on Loco Translate 
Is there an easy way to implement breadcrumbs as an header element in the customizer?
I am afraid that is not possible at the moment.
Hi Team, is there away to add the category desciption on the bottom instead on the top ?
Hi there,
Just place your description in the bottom content section in Products > Categories > Edit Product Category
Hello,
The UX Builder doesn’t work (load and load…) on PHP7 (7.0.16), memory limit 1GB. I have 2 servers, and I developed the website on a server with PHP 5.6.24 (memory limit 512MB) and there everything works fine, but on PHP 7 server doesn’t.
I disabled all the plugins one by one, and still doesn’t work. I check other comments here and nothing works for me. I’m using the last version of Flatsome theme.
Can you please check this issue?
Thank you.
Problem solved. It was a permalink issue. I just changed the structure and now everything works fine. Thank you.
Awesome
Thanks for letting us know.