655 comments found.
How do you make a full-width row? I have read the Visual Composer documentation (and those controls are not there) and I tried to re-create from your example but can not do it. In VComposer I set the row to “100% Full-width, Without Container” (I’ve also tried “fluid”) and it does not work, is it by page template or do I need to add a class or something? please explain.
Hi kptgreg,
Your support is expired so please renew it at your earliest to have continuous help and answers from our support team as needed.
Please make sure to have your page container fluid option is switched on in edit page > H-Code Page Settings at bottom and then switch on container fluid option in your row shortcode to make any specific row full width.
Thanks,
ThemeZaa
Does this theme work with wp ecommerce ( getshopped )
Hi kevsprit,
Thank you for your interest in our H-Code theme and contacting us.
H-Code is WooCommerce ready but not WP eCommerce (getshopped) ready.
Thanks,
ThemeZaa
I am interested in purchasing the h-code theme, but have one question/problem I’ve encountered with the demo. When I try to load the demo pages on my iPhone 5 using the chrome browser, the page does not load properly (I only see the background.) I only have this problem when it is displaying the Envato Market Buy Now header. If I click to close that, then I can view the pages properly.
I am just wondering if there will be any problems with this theme loading properly on various devices. I am guessing it is just a problem with the extra header. But thought I would ask and also let you know as it almost caused me to not consider purchasing the theme until I realized it was only with the extra header that was having a problem.
Also, I was wondering if you have a 30 day money-back guarantee or any kind of guarantee for proper functioning of the theme?
Hi lisajorus,
Thank you for your interest in our H-Code theme and contacting us.
Yes that may be because of Envato url in which H-Code demo site is iframed. So please check our theme demo site directly here – http://wpdemos.themezaa.com/h-code and you will see it is working fine.
Unfortunately we do not have any money-back guarantee but theme is working fine as mentioned in our demo site and if you face any issues of not having any feature like demo site then you can create a support ticket and our team will help you as needed.
Thanks,
ThemeZaa
Hello there, where can I find the activation code for the revolution slider? It’s included in the theme but I can’t find the registration code. Thanks
Please refer this help article – http://wpdemos.themezaa.com/h-code/documentation/how-to-activate-revolution-slider-and-visual-composer-plugins/ for your query above.
Thanks,
ThemeZaa
Do you guys have an estimate on when you’re fixing the “jumpy” parallax effect?Why not make the effect smoother, clean and elegant instead of “jumpy” during scroll down? Or at least make that an alternative effect option. That’s the only thing that’s really preventing me from re-purchasing the theme. Aside of that, the theme is fantastic.
We have already fixed it in our current theme update work ongoing and that will be available in upcoming theme update. Meantime if you want to check it then you can add below custom css code in Theme Settings > General > CSS Code:
.parallax-fix{ -webkit-transition-duration: 0s; -moz-transition-duration: 0s; -ms-transition-duration: 0s; -o-transition-duration: 0s; transition-duration: 0s; }
@media screen\0 {
.parallax-fix, .fix-background { background-attachment: inherit !important; background-position-x: center !important; background-position-y: bottom !important }
}
Thanks,
ThemeZaa
Hi luizpimenta,
Our team have declined your refund request for Brando theme but then contacted you few times to add your request again. So please either create your refund request or if you want to use theme and face any issues then please give us a chance to help you as needed instead of having lower rating in first attempt. I am sure you will understand our request and do the needful here.
Thanks,
ThemeZaa
Hello! I haven’t logged into my completed website in about a week, and it was previously just fine. I looked at it today, and for some reason a lot of the formatting has shifted on the desktop version, but nothing looks out of order in VC in the back-end, however. I’m totally confused on how to fix this! Please see: www.youniqueventures.com
Hi thegildagency,
Thank you for using our H-Code theme and contacting us.
It seems your VC version will be newer / older than 5.0.1, so please deactivate and delete VC plugin and install it again from the theme package at Appearance > Install Plugins. Then please remove your browser cache and check your front website, it should look fine.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hi,
I don’t seem to find a shortcode for pricing/price tables. Does your theme has such an option please?
Thank you!
Hi costin,
Thank you for your interest in our H-Code theme and contacting us.
Yes we already have Features box shortcode with pricing table style as per this demo page – http://wpdemos.themezaa.com/h-code/features-box/ and here is the documentation article for the same – http://wpdemos.themezaa.com/h-code/documentation/shortcodes/features-box/
Thanks,
ThemeZaa
Hey there, I have a prepurchase question, Does the topmenu/header have a fixed height? I’m using a logo which is a square and needs to be at least 100px in height. Can this be adjusted via css without too much hassle?
And is it possible to have a different search bar? I do not want a full screen search option but only an input field in the top navigation
Hi Soophie,
Thank you for your interest in our H-Code theme and contacting us.
Yes top menu / header have fixed height but that can be increased by css change.
Unfortunately we do not have header style with search text field and button in the header itself as our header is minimal and do not have enough space to accommodate but again this can be achieved using custom css and sidebar adjustment.
Thanks,
ThemeZaa
Is it easy to customise the css for the wordpress site? And should I do it before uploading to WordPress or after? I have purchased the html version and customised the css to match my branding and would now like to have a 3 page site using your wordpress theme that matches my customised html version.
Hi webpens,
Thank you for your interest in our H-Code theme and contacting us.
Yes you can add your custom css in Theme options as well as install child theme and add it in your child theme style file. For your information you cannot use this theme in WordPress.com but it can be used for WordPress.com community free platform only.
So first install theme and plugins, import demo data, add your content / images in your desired pages and add custom css as per your need.
Thanks,
ThemeZaa
Thanks for your speedy reply. I have no experience with WP so would you be able to help for a fee – Am not sure how the child theme functions.
Yes sure you can please contact our customisation service team here – http://www.themezaa.com/theme-customization.php with your customisation requirements and hence they can provide you estimate.
Thanks,
ThemeZaa
That’s great – many thanks!
Where I can turn off the music I have in certain pages? Thanks.
Hi jdgranja,
Thank you for using our H-Code theme and contacting us.
If you have audio / video post then you will need to edit that post and under H-Code Post Format Settings at bottom you can switch off Autoplay option.
Thanks,
ThemeZaa
Hi, Thanks for your reply, but the music is playing in a page: http://umsoprodealegria.ibername.com/~demos/multitendas.com/noticias and I don´t see where I can turn off the music. Thanks
Please edit this post – http://umsoprodealegria.ibername.com/~demos/multitendas.com/sem-categoria/post-title-7.html and switch off Autoplay option as explained above.
For any further queries please create a support ticket here – http://www.themezaa.com/support.php.
Thanks,
ThemeZaa
Thanks, solved
And thank you 
ThemeZaa
Hi. I am close to purchasing but have a couple questions.
1. I don’t understand the difference between the H-Code Theme at $60 and the H-Code Template at $20.
2. Is it possible to have the Lightbox function available for all pictures on a page? For example, the first picture, then some text, then the next picture, more text, and pictures aligned right and left within text, etc, and all pictures can be clicked on to make them bigger?
Thank you.
Hi GalenInside,
Thank you for your interest in our H-Code theme and contacting us.
1. $60 item is WordPress theme, so you can install theme, plugins and demo data and then do content updates within WordPress CMS. $20 item is purely an HTML / CSS template.
2. Yes you can use Image Gallery shortcode with Simple Image Lightbox option instead of a simple image, so that image will show bigger in popup on click.
Thanks,
ThemeZaa
By the way, I post the same request on ThemeZaa site
Hi perinus,
We have already replied your comment above.
For any further queries please create a support ticket here – http://www.themezaa.com/support.php.
Thanks,
ThemeZaa
Hello and thanks for your great theme, I want to build a portfolio which can be filtered by 3 different categories, each category having about 4 or 5 different filter options, so it would be great to have the filters of each category in a dropdown menu. Is it possible to do that? Thanks
Hi perinus,
Thank you for using our H-Code theme and kind words.
Category itself work as a filter as you can see in our demo here – http://wpdemos.themezaa.com/h-code/portfolio-wide-gutter-3columns/, so there cannot be dropdown to have further filters.
For any further queries please create a support ticket here – http://www.themezaa.com/support.php.
Thanks,
ThemeZaa
I did a manual update of Visual Composer 5.1 and it ruined my site…all the rows and columns got messed up and even the menus stopped working…what a disaster…
I have many other themes that I do manual updates in VC and I never got this…I will try to send a ticket…but it seems there are aIways technical problems receiving responses….I don’t know what to do except rebuild the entire site,,,,,even WP clone has not been able to restore the site back to normal …..what do we do when we get a VC update ? just wait until the authors push out a new version to us ?
Hi pts123,
VC 5.1 is just released last week, so we are already testing that update with our theme to make sure the full compatibility and then we will update our theme to have the VC latest version. In the cases of VC bundled with any theme you use it is always recommended to wait for theme update to have VC latest version. So for now you can please deactivate and delete VC plugin and install it again from Appearance > Install Plugins to go back to VC 5.0.1 and your front site should work fine then.
For any further queries / issues you can please reply our email of 6th March 2017 with subject line – Re: New Ticket Alert – 894139
Thanks,
ThemeZaa
Hey, on product pages I’m seeing “[hcode_share]” instead of the social icons. Any way I can fix this?
Never mind! Noticed I didn’t install the required plugins.
Glad to hear you found it
For any further queries please create a support ticket here – http://www.themezaa.com/support.php.
Thanks,
ThemeZaa
Hello, how could I display the wall feed of a specific facebook account at the right of the homepage please ? like on this web site http://www.etik-motorcycles.com/ THANKS in advance for your help
Hi percoclap,
You can enable sidebar in your homepage > edit page > H-Code Page Settings at bottom > Layout Settings > assign your desired sidebar there and add your Facebook widget code in a text widget which you can add in your selected sidebar.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Support?! I can’t seem to access any. Your ticket submit won’t take my purchase code or just keeps loading a blank page. Disappointing as I have an issue with your mobile menu and the website is due to launch tomorrow. I have tried several times over the last few days. The menu for the website is a mix of a one page homepage and other pages. the mobile menu will only load the one page homepage and reads …..com/projects as …...com/#collapse1. Any proper support would be appreciated, thank you!
Hi BexterProductions,
Thank you for using our H-Code theme and contacting us.
Sorry for the inconvenience but please make sure to select H-Code WordPress Theme instead of H-Code HTML Template in ITEM dropdown in create a ticket page and then it should work fine. But still if required you can please send an email to info@themezaa.com.
So please provide us more information about your issue and also your WP site url and admin access so we can provide you quick guidance.
Thanks,
ThemeZaa
Thank you! I have sent an email.
hello there! this is a really very nice theme. one question though, where do i have to go to switch the logo when i scroll up. I have changed all the logos except this. my website is www.cramaplans.com. please help.. thanks a lot.
Hi phaistoshands,
Thank you for using our H-Code theme and contacting us.
You can please manage logo and header at below locations:
Appearance > Theme Settings > Header > Logo and Logo Light Appearance > Theme Settings > Layout Settings > Header Settings
And also you can setup logo at page / post level also in edit page / post under H-Code Page Settings at bottom.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
I noticed that Visual Composer is missing many items it normally has the plug in…I want to be able to activate all of the it’s native features, such a s media grid , template saver and all the other functions it has….how do we do this ? I have tried going into the VC settings, but I can;t find anywhere were these can be activated..tx
Our team have replied you already on this.
Thanks,
ThemeZaa
Hi, very nice theme. Is it possible to use this theme as an affiliate website? Will the ‘add to cart’ buttons and such change?
Please let me know if you need more information.
Hi hansvaneeuwen,
Thank you for your interest in our H-Code theme and contacting us.
Yes of course you can use our theme as an affiliate website or for any other purpose also. You can customise the WooCommerce templates to remove or change add to cart buttons as those are default features of WooCommerce plugin.
Thanks,
ThemeZaa
