26721 comments found.
Hi, I had import the New Demo 71 (Organic Market). Everything is fine except the Qode Silder loading so slow. Could you please help me to solve this problem. The website is www.freshever.net. Thanks a lot.
Hello,
Please submit a ticket to our support at https://qode.ticksy.com/ and provide a link to your site there along with WordPress admin credentials, and our support will investigate this.
Qode
I have found the cause of the problem. Our website is in China, so it can’t link the googleapi. How to configure in the background. Thank you.
Hi again,
Glad to hear that you managed to resolve this in the meantime. Regarding setting background, this option is only available if you enable Boxed Layout from Qode options > General https://www.screencast.com/t/T2fbi4spySb
All the Best!
I have purchased this theme on a different account.
Blog templates has very slow to load, fails google load test. Hope you can improve it. Fresh install btw.
Also please add a UI for slider speed control.
Thanks.
Hello,
Bridge theme provides acceptable loading times, but this depends of hosting service provider. Beside that, site speed can be increased by using some caching plugin, and by following suggestions from GTmetrix. Users even managed to reduce loading time to 2 seconds. You can search public tickets regarding website speed, like this one https://qode.ticksy.com/ticket/598880
Regarding Qode slider speed. Option is already available, just change slide_animation parameter – you can find instructions on the following link http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-6-using-the-slider/8-6-3-basic-usage/
Qode
For anyone who experiences the long-running issue on Windows+Chrome where you have to double-click a menu item that contains children items in order for it to follow the link, I fixed mine with a simple hack:
1. I used the pgwjs.com library to check os.group and browser.name. 2. If they are set to ‘Windows’ and ‘Chrome,’ I added a click() event to redirect to the href:
$(’.menu-item-has-children’).on(‘click’, function() { if(!$(‘a’, $(this)).hasClass(‘no_link’)) { window.location = $(‘a’, $(this)).attr(‘href’); } });
I hope this helps someone. I think that it is time that Qode updated some of their libraries, like jquery.touchSwipe.min.js (Font Awesome would be a nice update, too) so that I do not have to do it manually.
Hello,
Thanks for sharing your findings with others. In upcoming theme update we have prepared update for jquery-doubletaptogo script which should eliminate this behavior. Also, I will pass this to our dev team and they will check if they are going to incorporate your code.
Qode
I have a question about smooth scroll.
I developed one page scrolling website.
I don’t need a smooth scrolling option, so i turned off.
But i click the menu (link = row anchor), but still the scrolling is smoothly.
How can I get rid of the smooth scrolling option perfectly?
Hello,
Anchors are using function for scrolling with easing effect, but if you don’t like it, remove anchor IDs from rows and add row ID instead, and scrolling function will not be triggered in that case, and clicking on link with anchor will simply “jump” to row with that ID.
Qode
Please assist me with the Custom CSS for the portfolio grid, I’d like to remove the “likes” buttons and the frame of the buttons please. Thank you!
Hi there,
Please submit a ticket to our support at https://qode.ticksy.com/ and they will gladly assist you with this. Also, include a link to your website in your ticket.
Qode
Hi. Is it easy to create and add sub-pages to this demo site? http://bridge69.qodeinteractive.com/
Hi there,
Yes, that demo is one page demo, but if you want to use it as a starting point for multi page website, simply change menu items to menu items which will lead to different posts / pages on your WordPress installation.
Qode
Hi there, when comes a update with the lates VC Update 5.1? THX
Hi there,
We are working on new update. It will be available soon. In case that you need new VC version urgently, you can contact our support at https://qode.ticksy.com/
Qode
I’d like the subscribe form to look the same as it does on your demo, can you let me know how to achieve this with contact form 7? the site is weavecompared.com and i’d like the form to have 2 columns like this demo: http://demo.qodeinteractive.com/bridge45/
Hi there,
Before importing that demo, first install and activate Contact Form 7 plugin, then repeat import again, and import will also import CF7 form from the demo. If you want to create form manually, please see instructions in theme documentation on the following link http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-2-contact-form-7/
Qode
Looks like it needs the CSS importing too – they don’t look the same with the padding
Don’t worry – fixed it myself
Thanks for update,
We are glad to hear that you managed to fix this.
Qode
hi and also the pricing table is black … i wanted it to be white … can u check for me ??
http://www.webxpress.my/aa-test-page/ http://bridge65.qodeinteractive.com/i wish to be like this as shown in your demo.
thank you
Hello,
For demo 65, custom css code is used, and you need to contact our support in order to obtain that code, since pasting large quantities of code here will not work. Alternatively, you can import that demo with Qode Import. You can contact our support by submitting a ticket at https://qode.ticksy.com
Qode
Hi, I have a question, I imported a onepage theme, but I need to set this template as a multipage, can you help me? Thank you very much, best regards. Tania
Hello Tania,
If you need to set imported demo with multiple pages you just need to change menu link and to set them to point to some inner pages and not to anchors on the home page.
Qode
Hi imported a demo onepage not multipages and from this demo I can set a multipage? Best regards
Hi Tania,
Yes, you can, just edit menu items and add links to pages like you usually do in WordPress.
Qode
hi how can i change the text color of my menu ?? top menu … about us, contact us those … now is black i want to change to transparent. thanks
Hello,
You are probably using dark or light header skin on some pages and in that case color cannot be changed because header skins is using predefined styling. In order to use custom menu color, do not use header skin. This is covered in theme documentation http://bridge.qodeinteractive.com/documentation/6-header-setup/6-1-initial-settings/6-1-1-header-skin/ and in case that you need additional assistance with setting header menu colors, you can reach our support by submitting a ticket at https://qode.ticksy.com
Qode
Hello,
Beside menu items padding, try to set line height to 100px for 1st level menu and test again. If you continue to have problems, please contact our support by submitting a ticket at https://qode.ticksy.com and also include WordPress admin credentials in your ticket.
Qode
Hi, for some reason when I put the masonry mode on for my portfolio, the images that have “Large Width” end up stretched. How can I fix this? You can see the site here: weareoutfit.com. Thank you!
Hello,
Images appear fine on our side, but if are experiencing some problem, or you need assistance for achieving some particular layout please contact our support directly at https://qode.ticksy.com and also provide WordPress admin access in your ticket.
Qode
Hi just submitted the ticket – ID is 1096745. Thank you!
Hello,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Qode
Hi, I am using the bridge startup demo- 53 and was wondering where I should go to find / change the logo in the footer area on home page. is that particular logo on the background image already or separate? thanks
Hi,
Logo is within one of columns on the page itself https://www.screencast.com/t/vdJ9QkQmIUY and it is single image element within that column.
Qode
Hello, would you please indicate how to add back the “equal height” function. As mentioned by many users, “elements holder” does not function like equal height columns (border, background, etc) thank you.
Hi,
Our “elements holder” element is integrated before Visual Composer developed “equal height” option, so it is not possible to enable it since functionality will be in conflict with each other. You need to use our “elements holder” functionality for that purpose.
Qode
Hi, I have to build a site for a organic shop. they want to show a list of their suppliers with image and a little text (I think I can to with the blog or portfolio template). But they want also 1. categories on this page 2. a map on this side, where I you see all the suppliers pinned (and a link to the suppllers). Is this possible with Bridge, is there a feature for this? cheers snowbird
Hello,
You can enable sidebar for post and page, and then you can add necessary elements to that side area. Also, you can call specific, custom side area which can be created from Appearance > Widgets, and you can call different side area for each page from per page options. For additional assistance, contact our support over our ticketing system, and provide a link to your site along with WordPress admin access. You can submit a ticket over https://qode.ticksy.com
Qode
Hi
My logo only looks good when I use ‘Fixed Header Top’ and then the menu disappears. Otherwise it looks blurry and a bit pixelated. Anything I can do to make the logo look sharp when I just use ‘Fixed’?
Hello,
In order to have retina ready logo, make sure that it is 2x header height. This is covered in theme documentation on the following link http://bridge.qodeinteractive.com/documentation/6-header-setup/6-2-logo-deep-dive/6-2-4-how-to-have-your-logo-appropriately-sized/6-2-4-1-adjust-logo-for-retina-displays/
If you need additional assistance with this and more hands on approach, you can contact our support by submitting a ticket at https://qode.ticksy.com and also share WordPress admin access in your ticket.
Qode
Hola, estoy cargando el tema en webempresa.com, pero no me lo permite.
Presenta el siguiente error:
“No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilos style.css. Fallo en la instalación del tema.”
Hello there,
Please ask questions in English Language in future. In order to install the theme, you have to unpack .zip archive which you have downloaded from Theme Forest, and then to install bridge.zip. This is covered in this article https://qode.ticksy.com/article/9421/ and also make sure to check installation instructions from theme documentation http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/
Qode
Hi, I’ve installed Bridge Masonry Shop.I have installed also WooCommerce. I’d like to change the image sizes from the default image size to 1200×800? what I have to do to modify these image sizes?
Hello,
You need to configure image sizes from WooCommerce settings and after that run regenerate thumbnails plugin. This is explainedin WooCommerce documentation https://docs.woocommerce.com/document/fixing-blurry-product-images/
Qode
Visual Composer
hi its possible Visual Composer – current version 5.1 in dowload? in new version bridge, its compatible with WPML and wordpress 4.7
Hello,
We will integrate new version of all included plugins in upcoming theme release, so please use current Visual Composer version. We hope that update will be released very soon.
Qode
