Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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23226 comments found.

Hi I just changed the theme primary colors and realized that there is still a small section of the VC elements on the homepage with the older primary color..see screenshot.https://goo.gl/M5oIme What could be the issue?

Hi,

This color is coming from the Custom CSS which we have added in Appearance >> Theme Options >> Skin >> Custom CSS section. Please find this CSS and change the color as per your requirement:

.medical-schedules .box-one::after { border-left: 40px solid #008fe2; }

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

I am trying add floater menu as shown in resume demo, i have added same shortcode as used in resume demo but its not visible on my layout .

Hi,

I have checked in the theme that is working fine. Can you please purchase the support extension then send us your site login details through our support system so we will check and solve the issue on your site.

Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

I am having real issues with customising this theme. I wanted to change the color of the top border for the mega menu but no matter what color I choose it doesn’t show in the front end. I have also tried to implement custom css but again, nothing seems to make a difference. From looking into this further, it appears that the problem is with the variables applied for the css files and the version numbers. When I view the source the color references are from the default version from skin_1.css (themes/porto/css/skin_1.css?ver=4.7.3) but when I download the file from the server I see the correct color settings. Is there a setting within the theme I need to turn off? It is really affecting my development

Hi,

We have already replied to your ticket. Please Check your ticket status & Reply from this link: https://smartwave.freshdesk.com/helpdesk/tickets/15046

Thanks

Hi! Congratulations for the great team!

I’m having a hard time positioning the social icons in the site headers.

I chose head 13 but I would like the social icons to be just below the logo. How could I do that?

Hi,

First of all thanks for the appreciation.

Sorry to say that you can not put the social icons below the logo, there is no option in the theme to achieve this. You can not do that.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

LOVE LOVE THIS THEME! I bought the html version years ago and loved it so much I decided to switch over to WP and purchase this one. I love my new site! Great work. ONE problem I’m having. On my portfolio page, the last one “mixed media”....the Carousel won’t work on my iPhone or iPad. None of the images show, but the description does. What gives? Thanks in advance =). http://ttgray.com/tg-designs-portfolio-pittsburgh/

Hi,

First of all thanks for liking and using the theme.

Can you please contact us through our support system so we will check and solve the issue. I think you have added any custom CSS or did not added the feature image for this Portfolio.

Thanks

Hi,

I tried to install LAW FIRM demo and when it completes it shows the popup that its been completed. But some of the wp functions are not working like MENU, THEME OPTIONS etc. It shows page is not loading. And in the front end the menu is not displaying correctly. Not sure what the issue is? Also tested some other demo versions and they are also acting weird, they get stuck in the middle when I import demo content.

Thanks, Sharat

Hi,

Can you please contact us through our support system so we will check and solve the issue on your site and import the demo on the site.

Thanks

just submitted

Yes, received.

Thanks

Hi, i would like to use your catalog mode, but I would like to add a custom link to the read more button. Is it possible?

Hi,

Yes, it is possible to add the custom link to the read more button in catalog mode. Please Edit your product >> In product Options >> add the custom link in the Read More Link in Catalog Mode field.

http://prntscr.com/enkgtn

Thanks

Hi,how to make top header (contact info) visible on mobile phones and tablets on top and not inside toggle menu ? I accomplished that before with custom css founded here on comments. By mistake deleted custom css file :( and now can not find solution for that.Thanks for help.

Hi,

Can you please send us the URL of your site so we will give you the correct CSS to achieve this.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

This is url: http://mojsajt.org/advokatibeograd Thanks for help .

Hi,

Please use this custom css code:

@media(max-width:991px){ .header-contact, #header .header-top { display: block !important; } }

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi, I can add an icon near the minicart ?

Hi,

Can you please tell me which header type you are using for your site? Also please give me the URL of your site where you want to add the icon?

Thanks

I use header 4… i work on local, so i don’t have an url. However example this :

http://prnt.sc/en7pfg

It’s possible to have an icon bigger like the cart ? near cart ? I see the code in header 4 and I add this code :

echo '<i class="fa fa-heart" />';

but is not aligned with cart

Hi,

Please use this code in Appearance >> Theme Options >> Header >> Contact Info:

then use this custom CSS code:

i.fa.fa-heart { font-size: 36px; }

Thanks

Hi Everything very cool with this theme!

The only adjustment we are still missing is the arrows to the sides of main slider which are dark blue, it seems due to main color setting, but we need them to be a light color, like white, is there any custom csss code to do it, Thanks!

Hi,

Can you please share the URL on which you have the slider with dark blue arrows then we will tell you the exact Custom CSS code to change the color.

Thanks

Can we send you the link via email? Thanks

Please contact us through our support system with your site details so we will solve your issue.

Thanks

Love the theme!

Where’s the best place to add json-ld schema markup? I’ve tried adding it under the theme options and get errors. I’ve tried adding it to specific pages in the custom page options but it doesn’t read in Google’s structured data testing tool. Any advice?

Hi

You can add code in Appearance >> Theme Options >> Javascript code >> put the code in JS Code before </head> section

OR

You can install this Google Analytics Dashboard for WP plugin, it will more helpful for you to displays Google Analytics reports and real-time statistics in your WordPress Dashboard. Inserts tracking code in every page of your site: https://wordpress.org/plugins/google-analytics-dashboard-for-wp/

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

how do I get the dark theme like the demo?

Hi,

1. You can set the dark theme from Appearance >> Theme Options >> Skin >> Compile Default CSS >> Here you can set the dark theme then click the save changes button >> then click the Theme CSS button >> Then click the Plugin CSS button to compile the default Dark CSS of the theme.

2. Yes, you can add the hyperlink to the footer ribbon text by adding the code properly.

Thanks

I do that and all that chances dark are comment background and date on blog

Hi,

Sorry I did not understand your last message. Can you please explain now what issue you are facing on the site? Or please contact us through our support system so we will check and solve the issue for you.

Thanks

Hi, we purchased Porto theme, and we wanted to activate Visual Composer. We tried to activate the license but Wpbakery tells we have no license and to contact the WP theme author. Please, get in touch. Thank you.

Hi,

There is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by Smartwave. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.

So no need to activate it, just ignore the message and feel free to use it.

Thanks Have a nice day :-)

I purchased this theme last year but now having problems with updates… one of them is Visual Composer – do I need to purchase a license from them or can I update through you?

Hi,

There is no need to purchase the license of the VC but you have to purchase the support extension to get the more support about the theme, Your free support period has been already expired 6 months ago, so you should purchase the support extension then we will provide you the latest version of VC if you have not on your site. Otherwise, we have added the VC version 5.0 in our latest theme Porto 3.5.1 you can update the theme and will get the VC free with it.

Thanks

How do i remove the white spaces between rows? top and bottom.as m-b-none in the extra class style doesn’t work.

Hi,

Can you please give me the URL o f your site where you have seen his issue so I will tell you the correct CSS to remove this.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hello, Can you tell me how to link the ribbon above the footer to a particular page?

Hi,

1. Please go to Appearance >> Theme Options >> Skin >> Custom CSS section and paste the below given custom CSS:

.wpb_content_element, ul.wpb_thumbnails-fluid>li { margin-bottom: 35px; }

2. Sorry to say that you can not add the link to the icons. There is no option in the theme.

Thanks

I tried the CSS code and it did not work. I also tried in on the individual page and that did not do it either. Any other suggestions?

Hi,

Sorry for wrong CSS, please use this CSS:

.wpb_content_element, ul.wpb_thumbnails-fluid>li { margin-bottom: 0px !important; }

Thanks

hello,

iam using paypal as a payment method on my website the currency that iam using is Qatari Riyal but paypal only accept USD is there are any way to use a converter at the payment i mean on checkout page

Hi,

Sorry to say that there is no option but you can try the 3rd party plugin to achieve this: https://wordpress.org/plugins/paypal-currency-converter-basic-for-woocommerce/

Thanks

Hi … Just purchased and as I am used to do I always check files for virus and it is reporting 2 virus in virustotal.com … is there any problem???

Hi,

First of all thanks for liking and using the Porto theme.

No, we have not reported this type of issue yet anywhere, there is no virus n the theme files. You can use the theme and not worry about any virus because there is no virus.

Thanks

ok thank you

after update i can t hide comments on page.

SECOND problem that appeared with the update is the comments box that is located on the front page. Under the Appearance >> Theme Options >> Page >> the comments are already Disabled.

Hi,

For the comment issue, yes we will solve this issue in our next theme update. Until then please read the solution here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399/comments?page=223&filter=all#comment_15926145

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

THE NEW UPDATE CAUSES SOME PROBLEMS and YOU REFUSE TO HELP

I followed the porto documentation step by step of the update process. BTW I have your porto themE for almost 2 years, so I know what I am doing.

The ERROR is STILL THERE, every time when I add a product to the basket. Dashboard panel disappears. Below, the item I can see this:

Parse error: syntax error, unexpected ‘if’ (T_IF) in /var/sites/e/[name of my page].co.uk/public_html/wp-content/themes/porto/woocommerce/cart/cart-totals.php on line 1

I have also disabled some plugins. It didn’t help. There is something wrong about the new update. I required your help to fix this problem.

SECOND problem that appeared with the update is the comments box that is located on the front page. Under the Appearance >> Theme Options >> Page >> the comments are already Disabled.

All the above happened just after updating Porto theme. You are obligated to provide me a solution. Looking forward to hearing from you.

Regards

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