Thank you very much

Hello,

Please, write on our support forum at https://select.ticksy.com and include your site URL with wp-admin access so our support team could take a closer look.

Best, Select

Hi.

Please, check here our Official Manual http://ultima.select-themes.com/documentation/

For any further assistance, our support agents are on your service at https://select.ticksy.com

Best, Select

Hello,

Thank you for choosing Ultima. We located your ticket on our support forum and our agent just answered you. Please, check response on ticksy and continue conversation on your ticket so our support agent could assist you with this part.

Best, Select

By the way, also the Slider descriptions don’t show up as well.. It just shows the bigger text (title or heading, however you want to call it) but the text below it doesn’t show at all.. Oh and just 1 button appears instead of 2. Why is it doing that and how to fix it?

Hello there,

Please, submit a ticket on our suport forum at https://select.ticksy.com and include your site URL with wp-admin access so our support agents could take a closer look and provide you solution.

Select

Hello,

Thank you for choosing Ultima. Please, submit a ticket on our support forum at and explained exactly the issue that occurs after trying to activate our theme. Also, include your site URL and wp-admin access and our agents will assist you there. Thanks

Select

Hello,

All theme text strings are registered labels, and you can translate them with poedit software. You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/​, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/​

Select

Hello,

Just go to edit your mane shop page http://www.harisjamsuri.com/mycc4d/portfolio-item/brand-label/ and there set desired title and this title area would be shown on single products

Select

Hi,

Your email has been answered. Please, check response there so we could help you with import process.

Best Select

Hello there Daniel,

Thank you for taking interest in our theme. No, unfortunately there is no option for that. You could achieve something similar with custom coding.

Best, Select

Hi there,

There are no predefined options, but please, fill your ticket on our support forum at https://select.ticksy.com/ and include your site URL so our support agents could help you there.

Select

Hello there,

Basically, this happened because of background image in title area.We implemented some php function for our title area to get all information about your title image (width, height, title etc) and these information’s (parameters) we used in our scripts so you can have some animation. And this is some times happened if your server have some other configuration then default, url path of title image is different then domain and etc. Solution to fix this is just to go to edit this page and to disable title area, or just to upload your own image, because when you import our demo, image dimensions from our server cannot be calculated well.

Best, Select

Hello,

Thank you for choosing Ultima. Please, follow this link https://www.dropbox.com/s/5oizcgivzva8h39/main.zip?dl=0

Best, Select

Hello,

Yes, our theme is completely responsive.

Select

Hello,

We are sorry because of that. But this problem with ticksy is resolved. Please, try again to submit your ticket. Thanks+

When it comes to sidebar, we just set layout and desired sidebar in Select Sidebar custom fields http://screencast.com/t/JgmYIltw So, we added Custom Widget Area and there we added content http://screencast.com/t/NZcFihMW

When it comes to Rev Slider, it needs to be imported separately, since it is third party plugin. To import rev slider, follow this screenshot. http://screencast.com/t/2sYMq42h9rbX

We hope this would be helpful. For any further assistance, our support agents are on your service on support forum https://select.ticksy.com/

Select

Thanks, that worked! I’m all set.

Ticksy is still not allowing me to submit, just a heads up

You are welcome. We are glad to hear it is working. Our support system should be recovered now, so if you have any other doubt, you could reach our support agents there.

Hi there,

Thank you for choosing Ultima and writing in! Please, send us email at support@select-themes.com and include your site URL with wp-admin credentials so we could take a closer look and our support agents will help you with demo import on your installation. We will gladly help you there. Looking forward to hearing from you.

Best, Select

Hi there,

Thank you for taking interest in Ultima. Under each page for Select Sidebar settings you could choose Layout for sidebar and all to choose which widget area would be shown there http://screencast.com/t/VupVzaTtLx3 We hope that is what you’re looking for.

Select

Thx, another question, it’s not necessary to see the author on blog page and individual article. What code can I use in the Ultimate theme for Style.css? Thank you!

Hi,

You are welcome. To remove author info from single blog pages, just go to Select Options > Blog > Blog Single > Show author and set no there http://screencast.com/t/6CbRJqd0Bcu And to hide it on lists, try to use this part of code

.qodef-blog-holder article .qodef-post-info.qodef-section-top
 .qodef-post-info-author {
    display: none;
}

and paste it in Select Options > General > Custom Code > Custom Css.

For any further assistance, please, submit a ticket on our support forum https://select.ticksy.com and our agents will take a closer look. Just include your site URL with wp-admin access. Thanks

Select

HI there,

Please, fill your ticket on our support forum https://select.ticksy.com/ and include your site URL enclosed with wp-admin access and our agent will do import job on your behalf. Thanks

Select

HI there,

Please, install/activate our required plugins such as Select Core and you’ll see the import after.

Select

Hi,

Yes, it could be done with minor css code.

Select