28330 comments found.
Hi!, First of all, congratulations for deeveloping this awesome theme!!
We have 1 question: With UX builder, we cant place a filterable sidebar? If we select any of the product containers, we cant customize, but we dont see the option to activate a filter on a sidebar for example.
Thanks in advance.
Hello Ander,
Please elaborate in an email via support and we’ll take a look at the issue.
Hello How i can show SKU in product category page? Thanks
Hi there,
Add the following snippet to your functions.php file
/* Adding SKU to shop page */ add_action( ‘woocommerce_after_shop_loop_item’, ‘flatsome_custom_shop_item’, 5); function flatsome_custom_shop_item() { global $product; echo ‘
SKU: ’.$product->get_sku().’
’; }Hi! How to set up media files by default? https://yadi.sk/i/iH9JuZHA3GabaW
Hi there,
Add this snippet to your functions.php file
function my_gallery_default_type_set_link( $settings ) { $settings‘galleryDefaults’ = ‘file’; return $settings; } add_filter( ‘media_view_settings’, ‘my_gallery_default_type_set_link’);
Thanks!
Very curious for a detailed response to DavidMiles question before we toss another few thousand dollars in design updates into the theme.
The issue has been sorted out with David. If you have any concern you would like addressed, please let us know via support.
Hi, is there an alternative to “mob_height=” for ux-banners?
Hi there, please check out http://docs.uxthemes.com/article/187-ux-builder-how-to-work-with-responsive-options
Poor customer support – even after identifying issues with the UX Builder and Toolset plugins, zero response, Tommy, the author is aware of issues with the UX Builder, but continues to claim this is a major feature of the plugin. It has been buggy since the outset and now clashes with other plugins very badly. How badly, you simply won’t be able to edit your content with the UX Builder. I have offered to work with Tommy on resolving this, but instead, he prefers to pretend there is no issue at all – despite someone else on his FaceBook group having the exact same issue. If you want a basic site then you’re fine with Flatsome – if you use any plugins such as The Events Calendar or WP-Types Toolset – then avoid as clashes will be introduced in the theme, meaning what used to work will no longer, and then you will be left high and dry
Hello David,
We duly apologize for the inconveniences caused by Toolset not working with the theme. As you can imagine we are unable to support all the plugins out there.
However, our development team is working very hard to enhance Flatsome and your issue will be reviewed. Please note I cannot promise an ETA as to when this will be resolved.
As Tommy knows, this has been ongoing for 4 months – it became intermittent in 3.2.1 – I received no reply for weeks at a time – the issue is not is much the theme not working, but rather the poor communication – Tommy indicated in a message last night that finally now, the issue was being looked at and that a new version may be available last night or today that would attempt to fix the issue. I work in a customer facing business, communication is king, if you cannot communicate when issues arise then you haven’t got a chance of keeping the customer on side
And Toolset is not a small-fry plugin – its a major concern when an incompatibility like this is known of but not addressed – a small plugin on the plugin Repository using deprecated functions, sure, a modern, large plugin suite like toolset – compatibility should be addressed
Hi David, Tommy here. What you are talking about was a private chat on Facebook Messenger and has nothing to do with official Flatsome Customer Support. We can continue our discussion on Facebook Messenger.
Tommy.
Hello, i WISH new and more Pay Method Icons and PRODUCT BUNDLES ! Thank you!
Hello Patrick,
Place a feature request here https://uxthemes.canny.io/flatsome, this way you will be able to track its progress.
I cant do a Feature Request, because something went wrong. // Payment Icons: you did wrote the Word “Rechung” wrong. Correct is “Rechnung”. And think about my email: more worldwide payment icons 
you have too little icons:>
Hi is there multistore , multi vendor built in this templete
Hi there,
You will need to install a plugin for this
I just upgraded to the latest version, Is there some secret trick to editing the header and other settings in “customize” without it using over 100% of the resources of the computer? My computer has 64GB of RAM and is a workhorse – I have never seen anything take so long. It literally takes nearly a full minute to change a logo image and every single change takes this long. Absolutely impossible!!! I bill by the hour and it’s going to be awfully hard to explain this time. So please, tell me the secret!
Hi there,
Take a look at this http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder.
I’m sorry, I thought I was clear.
This is not a server issue, this is using the resources of my computer, slowing it down to a crawl. When accessing the customizer the browser utilizes 100%+ of the resources. Surely, I cannot be the first to tell you about this and your deflection to read about server memory are clearly confusing others that may read this hoping for an answer. So again, what is the solution since I cannot go backward?
Hi there,
I apologize for the confusion. Insufficient PHP memory does cause the lag too. Please check this out http://stackoverflow.com/questions/8432601/wamp-xampp-is-responding-very-slow-over-localhost
Hello!
Any ideas how I can change the size of ‘Price’ just on Product Page? (It changes prices everywhere)
.woocommerce-Price-amount.amount {
font-size: 39px;
}
Its ok, got it. I added below…
.single-product .price {font-size: 200%}
Awesome 
.Good luck with your site.
Upsell sidebar (Grid) not working here is the screenshot https://www.screencast.com/t/lD9tEGpn
I have shared the issue with the development team
Hi there, any update on this? Is there a temporary workaround or patch?
UX Builder not working. keeps loading… what should I do??!
Hi there, sorry to hear you are having issues.
Please check this out http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder. If you are still having issues, please shoot us an email via support and we’ll look into it.
Hi, Can i translate the website in chinese/french/english with wpml ?
Yes you can
Hi, I have problem if I open my website in mobile version there are strange displacement of active fields. For example (you can see on printscreen) if I want to write something to search for I can see only down half of text. Similarly if I click to some button it works fine but after click (on touch screen) there appear blue rectangle (as when you click somewhere) but it apperead a bit higher. http://i.imgur.com/b3KM3rL.png Do you know what is problem? Thank you
Hi there,
Please shoot an email via support and we’ll check it out.
Hi there,
Please shoot an email via support and we’ll check it out.
Hi, Can you tell me why we are not getting WP dashboard notices that updates are available?
Hi there,
Install the Envato Market plugin http://envato.github.io/wp-envato-market/
Dear, I would like to configure PHP version 7.0.17 Is this possible, is your work compatible with PHP 7?
Thanks in advance. Toni
Hi Toni, yes it is
Hi there,
Please, how can I enable comments on single portfolio page ? I ticked “Allow comments” but comments don’t appear.
Thank-you
Hi Thierry,
This seems like a bug. I will share this with the development team right away.
Greetings! I have some pre purchase questions: - I have noticed your theme is far from being validated through w3.org (30-40 errors on each page). Can you confirm it won’t lead me to further complications in future? - May I buy additional support in terms of consulting? Like premium support for “something went wrong” – panic button? Thank you for making wordpress better!
Hi there,
The theme works quite well and it should not give you any problems. And yes, you can purchase support and reach out in case of any problems.
up-sells grid
Hi there,
What seems to be the issue?
Upsell sidebar (Grid) not working here is the screenshot https://www.screencast.com/t/lD9tEGpn
Hi there,
Thank you for noticing. I will share this with the development team right away.
any updates?
This will be fixed in next version of the theme
is it included on the theme version 3.3.3 ?
Hi, I am using WPML with flatsome and i have also multi currency my issue is that when i using your search element in Hebrew language, it still display the price of the products in dollar, even when it is in shekels.
Can you please suggest me what to do ?
https://ibb.co/cXaDaaPlease shoot an email via support and we’ll look into this. Could you also reach out to the WPML team and see what they can dig up.
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