21548 comments found.
hi, how to have a blog style with each of the demo? that the blog can be posted as a full context?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Great theme, thanks working wonderfully. Eagerly awaiting the woocommerce 3.0.0 compatibility update 
Hi,
Working on it. Thanks for feedback!
Feature Request: Can you include a Maintenance Mode like some other themes have in the Theme Options in an upcoming release please so we dont have to install an extra maintenance plugin. Thanks.
Hi,
The presence of wast variety of Maintenance Mode plugins is the reason why we don’t implement it into theme Anyways, forwarded your feedback to our dev team.
on mobile hamburger menu, how can i have the menu show there by default. .i dont want user to click hamburger icon, then click “menu” button and then see drop down of menu items. I want user to see dropped down menu items by default when the mobile side drawer menu container slides open.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I deactivated slider revolution and the font styling and shifting to the left corrected itself. So definitely an issue with the Revolution plugin version 5.4.1. Running WP 4.7.3. The7 theme version is 5.0.3
Hi,
Double-checked – it works. Please try other browser and submit a ticket. Thanks!
Thanks, dream-theme, for the quick reply. changed browsers (not working in chrome, worked on mozilla) and was able to submit a ticket. btw, I love your theme and look forward to getting new site finished.
Thanks for feedback!
Can you please report your Operation System and its version and also version of your Chrome – we’ll check what can be wrong with the form. Thank you!
Hi,
Tried to install this WP Theme, for the 1st time and got this error
Fatal erro: call to undefined function register_setting() wp-content/themes/dt-the7/inc/mods/theme-update.php on line 35
Please tell me what is the issue.
Thanks in advance
To troubleshoot the issues I am experiencing, I tried installing other themes ie: KLEO, Marketify and other WP themes and was successful. And still can not install DT-7… Why is there a Theme-update issue since this is the very FIRST time it is being install and as just mentioned, I can install other Themeforest WP themes?
Again, thanks in advance.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Where can I change the color of the mobile hamburger menu? I’ve currently got a dark blue background and the default dark gray icon color is near invisible.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, i have added Column background image but it doesn’t remains responsive in mobile view. Can you guide please.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I have submitted the ticket but no one answering me. How much time needed to replay.
Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h in the order they were received.
Hello, Love the theme but am having some issues.
I imported all of the demo content for the “main” theme. This includes all of the Sliders from Slider Revolution. I used the main cloud theme but did a little bit of customization. Everything worked perfectly until about 4 hours later, the clouds and the background image somehow got corrupted. The slider still worked but the background image did not appear not did the clouds.
I fixed the issue by re-importing the sliders from the “The7>PreMade Websites”. However when I did this, I had to recreate the entire slider again from scratch which is obviously not ideal. As of now the issue is fixed, but I’m wondering if there is any way to prevent this from happening in the future. I haven’t a clue why some of the images corrupted. They are still corrupted and I would be happy to grant access to the site for you all to take a look. Thanks!
Hi,
Thanks for feedback!
This is the first report of this sort.. Have you by chance preserved a copy of damaged slider?
Yes I have indeed preserved a copy of the damaged slider. I am more than happy to grant access to the admin side of things.
How would you like to proceed from here?
Hi,
Please use this form: https://themeforest.net/user/dream-theme#contact
Thanks!
Hi! I’m trying to use some features from ultimate vc addons but ever when I click on the button (info box, for example) it opens the setting and just reloads the page, even before I do any change. How could I solve this problem?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi there I have updated Woocomerce to 3.0.0 and i see it gives me this message Your theme contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
It is also asking me to run the updater :WooCommerce data update – We need to update your store’s database to the latest version. Please advise best way forward
Hello,
WooCommerce 3.0.0 is a major update. The7 will be updated to be fully compatible with it within 12 hours. Until then please hold on with the update.
If i have already updated unknowingly, is this an issue. I have only updated plugin and have not run the updater
Also another issue. Can i ask why the theme is extremely slow. Is there anything i can do to speed it up. Sometimes the pages don’t even load up at all
Hi,
Regarding speed issues. Install a caching plugins like W3TC, SuperCashe or WP Rocket and enable page caching – it will solve most speed issues. Further uninstall unused plugins and ask your hosting provider to enable server-side .gzip.
Regarding WooCommerce. I’m afraid you’ll have to wait a bit for a theme update.
I wonder what is happening with woocommerce 3.0?
I have “Your theme (The7) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
What to do now with this update and theme?
Hello,
WooCommerce 3.0.0 is a major update. The7 will be updated to be fully compatible with it within 12 hours. Until then please hold on with the update.
I updated already and all looks fine but tat is message what I have. Thank you for you ansfer.
Good afternoon, I bought the template and the product description shows that it will include several plugins and that I would save $ 145. Where do I find the licenses of these plugins?
Hello,
Please learn more about bundled plugins licensing in this official Envato article: https://help.market.envato.com/hc/en-us/articles/213762463
Hi, I am planning to buy this theme, however I have a question. This is for my startup and we have around 5 WordPress installations for various needs. Can we use one standard licence to serve all our word press installations?
Hi,
According to Envato Standard Licenses 1 site = 1 license purchased: https://themeforest.net/licenses/standard . This is true to all themes on ThemeForest.
Hi. Is there a problem with header transparency in albums/photoscroller? Using ver. 7.5.0.3. Hiding page title – selecting transparency – selecting photoscroller – full screen slideshow. But the images goes below the header which is not transparent. It works when selecting the slideshow option instead. Is there something I am missing?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
is the theme has a valid licence key for Visual Composer so that i can update without uninstalling or removing the plugin?
Hello,
Bundled plugins on ThemeForest never comes with dedicated purchase codes.
In The7 you can update Composer and other plugins in 1 click via The7 > Plugins interface.
can i disable the shopping cart?
Yes, sure!
2. can i add part of portfolio to the homepage?
3. can i lay the navigation to right side?
Hello,
1 & 2. Yes.
3. For side-headers – yes.
what are the hosting requirement?
File System Accessible: Yes
Uploads Folder Writable: Yes
ZipArchive Support: Yes
WP Memory Limit: 128-256 MB
PHP Time Limit: 30 – 60.
Sorry to bother you again, let me know if this would be enough. if it so i will buy the theme ASAP. below the link
http://imagine-tomorrow.net/info.phpYes. It should suffice.
nice update. btw can you make the floating menus have difference menus link in every page like primary menu. thanks
Hi,
Thanks!
If I understood the question correctly, yes. You can select other menu for your mobile menu.
i am sorry for my english, i mean for desktop. also in news and blog template there is a bug in side bar. thank you for respond
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hey there, I need to totally disable mobile menu so I can use a 3rd party plugin but I cannot seem to make the hamburger icon go away. Can you help? An alternative would be to trigger the 3rd party plugin but adding the class does not work for me either. the class is
.sm-trigger-149
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and try to assist with it.
Thanks!
I thought it was my problem but also the problem is on his side. This demo has corrupted the widgets: From: http://the7.io/creative Http://prntscr.com/es6ue8 Http://prntscr.com/es6uiz Http://prntscr.com/es6ukt
Hi,
Thank you so much for letting know. Will fix asap. Update will be available via The7 > Pre-made Websites within an hour.
Hi, if I noticed that the problem is only with that demo, thanks for fixing this.
Got it. Thanks!
I love the7 but I’m worried about speed, I’m using wprockets. Any idea or tip? Tecnologypunta.com/th7
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I am using the7 theme from since last 6 months. accidentally my website get down in last 10 days. When I am changing theme from the7 to any normal wordpress theme, the website start to appear correctly but again when I revert back to the7, it showing nothing on website. please help.
Hi,
Most probably your hosting provider changed the memory limit setting on your server. Please refer to this section of Quick User Guide: http://guide.the7.io/start/
It worked !! Thanks !!
You are welcome
