Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi I’ve just updated the latest Flatsome, everything works well apart from one Block ( latest Blogs ) on my home page. the size of pictures and the style changed, I did try many different way to fix it but coudn’t. also some other pictures resized. if anyone had this issue please guide me. Many Thanks www.Lordtrader.com

Hi there, we’ll take a look and have this fixed :)

Hello! I updated to the last version of Woocommerce 3.0 but I’ve some issues with 2 files. I also updated theme files, but I’ve the same problem. Can you update these files, please? Thank you.

- flatsome/woocommerce/single-product/add-to-cart/simple.php - flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php

Here the log report:

  1. WordPress Environment ###

Home URL: https://www.dimavis.com Site URL: https://www.dimavis.com WC Version: 3.0.0 Log Directory Writable: ✔ WP Version: 4.7.3 WP Multisite: – WP Memory Limit: 4 GB WP Debug Mode: – WP Cron: ✔ Language: it_IT

  1. Server Environment ###

Server Info: Apache/2.4.25 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 PHP Version: 5.6.30 PHP Post Max Size: 8 MB PHP Time Limit: 90 PHP Max Input Vars: 1000 cURL Version: 7.53.1 OpenSSL/1.0.1e

SUHOSIN Installed: – MySQL Version: 5.6.35 Max Upload Size: 8 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

  1. Database ###

WC Database Version: 3.0.0 WC Database Prefix: wp_17x woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ woocommerce_shipping_zones: ✔ woocommerce_shipping_zone_locations: ✔ woocommerce_shipping_zone_methods: ✔ woocommerce_payment_tokens: ✔ woocommerce_payment_tokenmeta: ✔ MaxMind GeoIP Database: ✔

  1. Security ###

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

  1. Active Plugins (18) ###

EU Cookie Law: by Alex Moss Marco Milesi Peadig Shane Jones – 2.10

FB Messenger Live Chat: by Zotabox – 1.3.2 Ninja Forms: by The WP Ninjas – 3.0.31 Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder Eindhoven The Netherlands – 4.2.1

Tracking Code Manager: by IntellyWP – 1.11.1 Booster Plus for WooCommerce: by Algoritmika Ltd – 1.1.0 WooCommerce Direct Checkout: by Terry Tsang – 1.1.2 WooCommerce Stripe Gateway: by WooCommerce – 3.1.6 Booster for WooCommerce: by Algoritmika Ltd – 2.6.0 WooCommerce Plivo: by SiteOptimo – 2.1.0 WooCommerce TM Extra Product Options: by themecomplete – 4.4.1.1 WooCommerce: by Automattic – 3.0.0 WooSidebars: by WooThemes – 1.4.3 Yoast SEO: by Team Yoast – 4.5 WP Fastest Cache Premium: by Emre Vona – 1.3.3 WP Fastest Cache: by Emre Vona – 0.8.6.7 YITH WooCommerce Ajax Search: by YITHEMES – 1.5.2 YITH WooCommerce Wishlist: by YITHEMES – 2.1.0

  1. Settings ###

API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

  1. WC Pages ###

Shop base: #2724 – /negozio/ Carrello: #2725 – /carrello/ Cassa: #2726 – /checkout/ My account: #2727 – /mio-account/

  1. Theme ###

Name: Dimavis Version: 2.5 Author URL: http:%20//www.uxthemes.com/ Child Theme: ✔ Parent Theme Name: Flatsome Parent Theme Version: 2.9.6 Parent Theme Author URL: http://www.uxthemes.com/ WooCommerce Support: ✔

  1. Templates ###

Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart.php flatsome/woocommerce/cart/proceed-to-checkout-button.php flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-product_cat.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/emails/customer-invoice.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/orderby.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/success.php flatsome/product-searchform.php flatsome/woocommerce/single-product/add-to-cart/grouped.php flatsome/woocommerce/single-product/add-to-cart/simple.php version 2.1.0 is out of date. The core version is 3.0.0 flatsome/woocommerce/single-product/add-to-cart/variable.php flatsome/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 2.5.0 is out of date. The core version is 3.0.0 flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/additional-information.php flatsome/woocommerce/single-product/tabs/description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php

Hi there,

Please update to the latest version 2.9.7.

hi there.. i want to purchase this theme. but this will be the first time.. so after purchasing i want to use this theme on free hosting for practice purposes. so my question is after using it on free hosting can i use this theme again on paid(actual) hosting? or do ive to get another license?

Hi there, you are free to use this on your developer site and live site with only one license. You only need one license per domain the theme is actually uses.

I have had nothing but problems since upgrading to WooCommerce 3.0.0

Some of the glitches were fixed with the latest Flatsome update, though my Homepage still is not functioning correctly, products are’t showing on front page, banners aren’t working and UX Builder will not work at all.

Please can you guys rectify this. This is my online store and looks terrible because of this update.

I’ve been in correspondence with a Flatsome technician via email throughout today and he still can’t get it the way it was prior to this update (which I should of never done damnit).

Hi Jarrod,

I have checked our help desk and your issue seems to have been resolved. Good luck with your site :)

As always every time a update is released menus break and slider breaks. We have updated latest files in master theme and still no cigar.

1). Mobile Menu Wont Drop Down

2). Slider Does Not Slide

3). Gallery Images Broken (Simply Link to Image)

4). Edit Product Page Broken Entirely

Hello! Where can i place WPML flags? Thank you!

Hi there,

Use the languages element in the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder

I didn’t remember it :D Thanks a lot!

Hi, I am unable to make the sidebar show up on the single post page of my site. I have double checked the settings and it all points to having a right sidebar it just won’t appear. Am I missing something?

Hello Mark,

Please shoot an email via support and we’ll look into the issue.

any way to disable lazy load for certain images? maybe by adding a class?

Thanks

Steve

Hello Steve,

You will need a bit of customization to achieve this. You will need to write some JQuery to exclude the images from lazy loading.

Hello there,

After the Woocommerce update and the theme update my site doesn’t work.

please take a look at this. https://www.ebuyersshop.co.uk/

Everything updated Help me to fix it

Thank you Chami

Enabling WP Debug will tell you where the problem is coming from.

Hello there,

Thank you for the help. there was “YITH WooCommerce Product Add-Ons” not working anymore with the updates.

If anyone else using this plugin “YITH WooCommerce Product Add-Ons” DEACTIVATE it first

Thank you Chami

Thanks for letting us know :) They probably have a fix for it soon.

After todays update my ux builder does not work anymore…. it start to load, and load and load ….. what can i do to fix this?

Have you updated all plugins?

That what I First checked. No problems anywhere. Any Ideas ?

problem solved ! I deactivated all plugins. than I reset all my cache. start Computer again and than I activate all my Plugins again. It worked. Do not know why but problem solved. Thanks for Your quick help….

You still did not solve the translation problem

It’s not a theme problem. WooCommerce has changed some translations strings. Have you tried update your translation file?

Take a look here: http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0

Hi, i update to WooCommerce 3.0 and have installed Flatsome 3.3. But by a variable product the sale price is only showing and not the normal price. How can we fix this?

Hi there, this is related to WooCommerce 3.0 and not the theme. Sorry about that. WooCommerce needs to fix this.

Hi,

A presale question. I noticed that all Flatsome demos use a “boxed” header divider, meaning that it does not cover entire screen. And also, all of those dividers are exactly the same color.

Does Flatsome have an option to use full width header divider and to change the color of that very same divider?

I browsed the Flatsome videos and didnt see any option for those two …

Hi there,

There’s a setting that allows you to change the width of the header, this also changes the width of the divider

Hi,

Thanks for the answer! So, do I understand correctly that it would not be possible if I didnt want full width header but would want full width header divider?

But how about the color changing of header divider that I asked about in my last post. Is this possible?

Im starting to get a feeling that both of those of my requirements would need custom CSS to make it work. As both of them are essential to upcoming project, I dont know if Flatsome would work.

Hello. I have not updated yet, but when I do, will clicking the ‘Update Theme’ button in WP give me the latest version (with any new bugs fixed)? or do I have to get that from Themeforest? Thank you.

You can do that :) It’s the same version that is on Themeforest.

Hi, what are the responsive breakpoints you use and can they be changed from within the theme options? Thanks

Hi there, the responsive breakpoints is preset and can not be changed. We have for Mobile (550px), Tablet (550-850px) and Desktop 850px +.

Hey I updated my woocommerce and now my slider on my homepage does not work. I am just getting the preloader!

Hi, sliders/banners are not showing after WooCommerce 3.0.0 and Flatsome theme 3.3.1 update. www.mauibath.com Mahalo!

The banners are showing here :) Have you tried “hard refresh” the site?

Wow, that was quite a magic trick! You and your Flatsome theme is amazing!!!

Np :)

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Just updated to the latest version, and is it me or is there tons of space now between the variation title and the actual variations?

Yep i think it’s just me ;) I had removed the side bar hence the spacing issue. May be an issue for those not using a sidebar though.

I am also having an issue after updating WooCommerce to 3.0.0 and to Flatsome 3.3.1 to the new version. My images are not loading. I am using a child theme do I have to manually update the child theme?

Hello there, sorry for the trouble.

Not really, the existing child theme should work fine. Please send your website’s URL via support and we’ll check this out.

Hello,

i just updated Flatsome theme to 3.3.0 and WooCommerce to 3.0.0. The already translated strings (e.g. “My Account”) isn’t translated anymore. I checked the .po files. Everything is fine so far and translated inside the .po-files. But the strings are ignored after update.

Thanks for your help! Best Regards Steffen

I updated to Flatsome 3.3.1, but it still don’t work. A lot of strings from .po files are not used, e.g.: - My Account - View Cart - Update Cart - Continue Shopping - Proceed to Checkout and other.

Hi, sorry to hear you are still having issues.

Please shoot us an email via support and we’ll take a look at the issue.

Hi again, we’re wating for the official German translation to update this. WooCommerce changed f.ex “My Account” to “My account” (small A), but the german translation still uses “My Account”. Hopefully this is fixed during the day.

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