23226 comments found.
just got the new update Porto 3.5.3 its missing the Changelog …. would be nice to have a text file in the zip with all the changelog so we dont need to wait to see it on porto page.
with this update is it now safe to update WC ?
Yes, in this theme update we have updated all the Woocommerce templates and make compatible with the latest Woocommerce plugin.
Thanks
Header menu of the demo theme http://www.newsmartwave.net/wordpress/porto/finance/ not comes with the demo installation. Any reasons why?
Referring to the http://www.newsmartwave.net/wordpress/porto/finance/, processing menus option takes insanely high amount of time (tried thrice and it took more than hour to finish with the menu import), yet the header menu is missing. Trying on 1and1 and memory limi increased to 256M
Any reasons why this processing menu option getting slow down towards the end?
Any idea over how to get the Phone Number as in http://www.newsmartwave.net/wordpress/porto/finance/ – Import doesn’t create the details
Hi,
I think you are using the PHP 7 version. Can you please change your PHP 7 version into PHP 5.6 because Ultimate Addons for Visual Composer did not support the PHP 7 version. So please before installing the Demo change the PHP version and after install the Demo you can revert back to PHP 7 version for the fast speed. I hope PHP 5.6 version did not create the problem for you.
IMPORTANT: The included all plugins need to be installed and activated must before you install a demo. Please check the Porto >> “System Status” tab to ensure your server meets all requirements for a successful import. Settings that need attention will be listed in red.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
How can i update Visual Composer???? Im having a lot of issues with it because i think i have a pretty old version.
Hi,
Important: Before update this plugin, you should delete this plugin in Plugins on admin sidebar.
Please go Plugins on admin sidebar.
Please select WPBackery Visual Composer plugin.
Please deactivate.
Please delete.
Please go Appearance > Install Plugins on admin sidebar.
Please select WPBackery Visual Composer plugin.
Please install.
Please activate.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I have updated the theme on an install and now after order has been completed and on order detail page I get a Fatal Error wp-content/themes/porto/woocommerce/order/order-details.php on line 44
The order go through but looks to have the fatal error when displaying the order details. Please help fix this.
Hi,
At our end, there is no issue with our theme, we have tested the theme but did not find any issue. Can you please purchase the support extension to get the support on the theme then send your site details through our support system so we will check your site and solve your issue. I think there is a conflict issue with your 3rd party plugins.
Thanks
I have done what you asked and renewed support and have submitted a ticket
Hi,
Yes, we have received your ticket and will back to you with solution very soon.
Thanks
My cart is not working, my images are showing gallery and images on front page, masterslider wont display and worse of all my cart wont work. WTF have you guys done?
Hi,
Can you please send your site details through our support system so we will check and solve your all issues on your site. We are always here for your help and support no problem sir we will help you as much as possible.
Thanks
Hello, Seems like a well throughout theme, not too heavy and simple, yet comprehensive options, a fairly hard thing to achieve. So for this reason I’m considering your theme, do you have a Product Masonry Layout option, Pinterest like. Many of my images are not the same height and thus in most themes my products looks un-polished. Also does your theme support Yith-Infinite Scrolling. I see you use a few Yith plugins, so I wonder if it will support the paid version of the same as well. Thank you.
Hi,
First of all thanks for showing interest in the Porto theme.
No, we have not a Product Masonry Layout option in our theme, If your images are not in the same height then in default it will show the masonry style in our theme.
No, our theme does not support the YITH Infinite Scrolling plugin.
Thanks for your time.
Thank you for the quick reply, here are three vital needs. 1. Product Masonry Layout. A vital function, for my product type. 2. Some type of solid Infinite Scrolling Plugin. 3. An attachment function for a custom css file. Some themes have this option already, but I can get around this with other tools if needed.
Not sure if yours has this css attachment option or not. If you could provide three items, I’m probably a buyer. Otherwise I will have to keep searching, The Product Masonry is vital for my need first and foremost as some items are three times as tall as some other items, which is impossible to change.
Thanks again.
Sorry to say that our Porto theme is not up to your requirements.
Thanks for your time.
I still love your theme, it is far better than most, any changes of getting the Product Masonry feature anytime soon? Other items I can find ways to work around, but the masonry layout is vital in my case. Thanks again, also I wasn’t trying to offend, just a matter of fact type person. Thanks…
Hello, just updated the theme, but get a strange “search form”. See: http://www-d-o-t-zwartgroen-d-o-t-nl.alvast-online.nl/ What is the solution for this?
Hi,
After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I installed Porto theme but inside Shop page, Left side under Categories Not showing BRAND option, showing Size, Color, Price, so how can I Create & Display (BRAND) option on left side of shop inside page. please reply me as earlier as possible. email: bijan@niveahost.com
Hi,
You can show the brand filter on the sidebar only if you are also using the premium version of YITH WooCommerce Brands Add-On, you can select the entry “Brand” and allow your users to filter products according to the brand. http://docs.yithemes.com/yith-woocommerce-ajax-product-filter/category/premium-settings/widgets/Thanks
Hello, how can I customize the 3 “blog post”, so that all are equal to each other?
width="2/3"]porto_blog post_layout="grid" number="3"vc_column width="1/3"[/vc_row]Hi,
Sorry, I did not understand your question properly. Can you please explain with the help of the screenshots?
Thanks
I would like the 3 blog grid equal. Either the height or the number of characters I need to restrict in the css …
https://www.dropbox.com/s/755nq9mxawgf9qi/blog.jpg?dl=0Yes, you can set the excerpt length of the text from Appearance >> Theme Options >> Post >> Blog & Post Archive >> Enable the Show Excerpt >> then give the Excerpt Length.
Thanks
How can I set “equalHeight” for the blog entries (Grid)?
Can you please contact us through our support system then we will see what are your requirements and what we can do for you.
Thanks
Great theme, guys. Bravo. One thing I can’t figure out, though. In my Member pages (and the same on your demo at http://www.newsmartwave.net/wordpress/porto/classic-original/member/jerry-doe/), there is a “More Info” button. It doesn’t do anything. How can I either make it do something or get rid of it? thanks
Hi,
First of all thanks for using and liking the porto theme.
Please edit your member page >> then on page options you find the Member Link field >> Add the custom link here as per your requirement. If you want to hide it then please use this custom CSS code:
.member a.btn.btn-primary.btn-icon { display: none; }
Thanks
Hello, after the update. My pricing hook was at 10, the first thing after the title, however now it went to the bottom and I can’t remove it, even using the remove_action command.
Can you help me? Thanks!
Hi,
After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
After that, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. For the time being, Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27ti
Thanks
Hi,
If you want to translate this form and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files.
If you are not able to do that then please give us WP admin and FTP login details of your site and hosting through our support system so we will do it for you.
Thanks
I Can search this form in this .po file
Hi,
Yes, you can find this form in that .po file.
Thanks
Hello,
I have updated to 3.5.3 and im getting 2 Show Prev/Next Product and the search bar is not showing correctly. http://prntscr.com/et5prw
Chris
Hi,
After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
After that, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. For the time being, Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27ti
Thanks
Hello, that didnt fix the 2 errors, I had to change the css from
header.search-sm .searchform input width: 300px; to width: 299px;
The search is now back correct.
Sounds Great that your issue has been solved.
Thanks for contacting us.
Have a great day 
Any news when the update is available? I can’t add any products and all the product headings on the home page and product pages fronts are very large and not like before.
Hi,
Porto updated version has been released now. Please update Porto theme 3.5.3 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
After that, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. For the time being, Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27ti
Thanks
Thanks. Working fine now. Back to normal again. However, I’ve noticed a couple of bugs that have appeared in some pages. I’ll submit a support ticket.
Ok, we will check your ticket and solve the bugs if you noted correctly.
Thanks for your time.
“IMPORTANT NOTICE“
Porto updated version has been released now. Please update Porto theme 3.5.3 with latest Woocommerce compatibility and all templates updated. After the theme update please go to Appearance >> Theme Options >> Skin >> Compile CSS Section >> Click the Save Changes Button >> Then Click the Theme CSS button >> Then Click the Plugin CSS button to recover your site settings and colors options.
After that, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. For the time being, Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27ti
Thanks
Hi. How can I translate “read more” ? inc/functions/post.php $content .= ’ ’.__(‘read more’, ‘porto’).’ ’;
I have translate in file ru_RU.po, but It does not work. #: inc/functions/post.php:157 msgid “read more” msgstr “читать далее”
I also use Polylang but in string translation I can see only 12 string http://prntscr.com/et2me9 It is too small.Hi,
After made the changes in the ru_RU.po file you should regenerate the ru.RU.mo file as well to work on your site. If you have not generated the .mo file then the translation will not work.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Thanks I will try regenerate the ru.RU.mo. I help for another site what have bought Porto and still have support. Do u have referral program? Because I have recommend Porto (and they bought) 3+ licences
Hello,prettyPhoto doesnt work: images not open in Lightbox, instead they are shown in empty tab through direct link. Please help us, how it can be fixed? Thank You in advance
Hi,
Can you please contact us through our support system so we will check and solve your issue.
Thanks
After abdeyt and my topic is not working. Woocommerce not want to edit products.
Hi,
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
I am just wondering what happen to porto all is mess up…product title are very large and when opening product the is 404 error
http://prntscr.com/et0fkv http://prntscr.com/et0fweplease resolve as soon as possible
Hi,
Yes, we are working on this issue and will release the updated theme soon in next couple of days.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
Hello,
Guys thanks for all the great help you offered in the past. You guys are the best! I updated today to Woocommerce 3.0 and site is broken. Does the update which was released today, 5 April 2017, resolve these issues?
No, we are still working on the theme update and will release the updated theme with latest Woocommerce templates very soon.
Actually, Ultimate Addons for VC plugin is not updated with latest Woocommerce that is why it is creating the issue with our theme. Please go to Ultimate >> Modules >> Turn off the Woocomposer Module and save it. Then you will be able to edit the products. http://prntscr.com/et27tiThanks
