28330 comments found.
I upgraded on April 5, some problems with the translations have been corrected some not. In some terms customers are not translated, despite the translated woocommerce files are present in the FTP. How can I fix? I can not install woocommerce 3.0, I am forced at the time to not upgrade, I had to make a downgrade. Again I put your last update of flatsome issue but perhaps the problem is not completely solved, some translations do not go well, specifically. 1) The welcome message in the client remains in English. 2) A headline in the navigation menu of the customers 3) The word “My Account” area more customers. These are not translated, nonostate the files are present. Thank you
mate i have update with —3.3.2 (07.04.17) - . the problem remains (see comments above). help me because it’s important! Thank
Forse voi i problemi li avete risolti, il problema è in woocommerce, forse…. Comunque che brutta esperienza! questi aggiornamenti tra tema ed wooc, ho sudato freddo.
Hi there, sorry for the trouble.
WooCommerce changed some strings e.g (“My Account” to “My account”) and hence the default WooCommerce translation does not work for some languages. Please try http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
He had already tried, I’ve updated the theme and woocommerce … I also tried to remove the cache but nothing. At the time I had to solve translating tightens the php file. I also opened a ticket to the woocommerce team.
Did you also update the language file? as described in the article above.
Yes, yes. In fact, he says: “All the translations are updated.”
Please update Flatsome 2.9.6 as it gives this error message after the WooCommerce update. “Your theme (Flatsome) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.”
Thanks
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how can i add more spacing between the divider and the icon on the top nav bar?
for only desktop view*
Figured it out @media screen and (min-width: 768px) { .header-top ul li a { padding-right: 10px !important; padding-left: 10px !important; } }
Awesome 
Good luck with your site
how can i set different product filters for different product categories?
You will need a third party plugin for this.
I have seen it mentioned that the theme is compatible with WC Vendors. While I have no functionality issues, the formatting of the WC vendors pages and forms is messy in a lot of areas. Menus formatting doesn’t look right, there are issues everywhere with text being crammed next to checkboxes and fields. This is with only WC Vendors, Woo, and the theme running as well. So in my experience so far, compatible, but with issues.
Hello Nikki, thank for letting us know.
You can place a compatibility testing request with WC Vendors here https://uxthemes.canny.io/flatsome. This way you can be able to track its progress.
Confirm the issue reported by “Deano_Uk” If you enable debug it generate a huge bug report . Mine is now 30gb error
Have you updated every plugin possible and Flatsome? It might come from the Wishlist plugin.
Yes I have updated Now my theme is 3.3.2 and when I have turn on debug I see a huge errors in log file like individual_use should be true or false instead of yes or no free_shipping should be true or false instead of yes or no exclude_sale_items exclude_sale_items should be true or false instead of yes or no
and many others
also behind this errors of course Ajax search not work
and also my host provider warned me about overused because my log file is now 5gb 
please do any thing as I have seen you told the users compatible with WC3 I have update it ,
friend I know that this is a WC issue , but please help me , Also I have update WC now to 3.0.1 many bug fixes
Flatsome it self is compatible with WC3, but WC3 has many bug problems. You need to wait for them to fix it.
Hello,
I’m looking to use your theme for a big project – one that requires membership. I’d be buying a secondary license if this works out. I’m looking at using Ultimate Membership Pro (https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253) and I wanted to make sure it’s compatible. Personally I don’t see an issue, but I’d rather trend safely then regret later 
Thank you! Love working with the theme currently for a different project.
Unfortunately, until now there is no official compatibility testing with that plugin. But, the Flatsome theme uses WordPress coding standards so any plugin that uses these same standards should work with our theme.
ive found an issue , when viewing the shop you ccan see the products but when you try and go into any product it shows the website header but the rest of the page is blank, the only debug error we are geting is
Notice: id was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/lighteleganceuk/shop.lighteleganceuk.com/wp-includes/functions.php on line 4137
Notice: id was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/lighteleganceuk/shop.lighteleganceuk.com/wp-includes/functions.php on line 4137 Notice: product_type was called incorrectly. Product properties should not be accessed directly. Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/lighteleganceuk/shop.lighteleganceuk.com/wp-includes/functions.php on line 4137 class=”product-template-default single single-product postid-11825 logged-in admin-bar no-customize-support woocommerce woocommerce-page tribe-no-js tribe-bar-is-disabled full-width bg-fill box-shadow lightbox lazy-icons nav-dropdown-has-arrow”>
its strange if you are logged out then you do not get this issue but when you are logged in you get this product blank screen ?
Have you updated the Wishlist plugin? It might coming from that.
hi
we will activate the standard version of yith wishlist as we had the premium version activated and not the normal version but at moment the site is down as woocomerce update 3.0.1 has broke the site and woo commerce wont activate so we are reverting back to 3.0
hi we think we found the issue it was with another plugin that is made by woocommerce called picking pal when users that are logged in they cannot view products it provides the header of your theme but not the product, but if you deactivate this plugin the logged in users can view your products
Awesome . Thank you for letting us know
Many errors after update to woocommerce 3 , guys don’t update
Hi there,
WooCommerce released version 3.0.1 which fixed most of the bugs. Our latest version 3.3.2 is fully compatible with WooCommerce 3.0
Hi (same question as ZeroDotNine, was logged into wrong account), I have moved my additional CSS rules from the theme options to the child css stylesheet and they are no longer being applied. The rules are not being picked up on at all when looking via Firebug. I have recently updated the main theme but not the child, does this also need to be updated, perhaps the declation in css sheet is not being picked up on correctly and not applying the changes?
Hi there,
You do not need to update the child theme. Please shoot an email via support and we’ll check this out.
Hi,
I used different CSS tweaks but don’t get the titles changed to normal instead of uppercase.
Tried this CSS tweaks:
h1{ text-transform: none !important; }
h2{ text-transform: none !important; }
h3{ text-transform: none !important; }
.section-title{ text-transform: lowercase !important; }
.header-title{ text-transform: lowercase !important; }
.title{ text-transform: lowercase !important; }
.section.title-container{ text-transform: lowercase !important; }
.container section-title-container{ text-transform: lowercase !important; }
.widget-title, .entry-title { text-transform: none; }
section .widget-title { text-transform: none; }
.site-title {text-transform: lowercase;}
Which one is missing to get all the titles to lowercase or normal?
Hi there, we have some new options in Style > Typography in Flatsome 3.3 that you could try.
when i try to customize it just says loading. and the customize page never loads
i upgraded to 3.3.1 but customizer wont load
Hi there, try this: http://docs.uxthemes.com/article/81-increasing-the-wordpress-memory-limit
Hi, I have created the child theme and tried putting my custom CSS styles into the ‘Appearance/Editor/Child Theme’ CSS page however they aren’t being applied. They are applied if I enter the CSS code into the Flatsome/Advanced Options/Custom CSS screen. Am I doing something wrong? Cheers.
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Hi UX Themes, We have been using Flatsome for a long time now. We are using its version 2.9 (pre 3.0 release). We could not update our theme to version 3.0 because of the customization that we made in the child theme and compatibility issues. We have one question. WooCommerce recently released its 3.0 version with huge changes in the structure. This leaves us with a lot of out-dated templates when we update WooCommerce on our site. Can we know when are you releasing 2.9’s compatible version with WooCommerce 3.0? We really need it. Its faster than the previous versions of WC. Looking forward for your response. Thank you.
Hi there is a Flatsome 2.9.7 version inside the zip folder from Themeforest that should work with WooCommerce 3.0
Hi, Thank you for the update. We updated the theme to 2.9.7. But we got another update from WooCommerce its 3.0.2. A couple of templates are outdated again. Should we expect a new release of the theme with 2.9.*
An update, we updated the theme to 2.9.8 the following template is still shown as outdated in the WooCommerce status after updating to 3.0.2: flatsome/woocommerce/single-product/product-thumbnails.php
Are the advanced ajax filters included on the theme? Because i saw some features on the demos and they are features that are normally paid on other themes Are all features used on the demos achievable only with this theme? Including some Woocommerce things?
Where is a support site? That i can ask many questions, before i buy it
Hi Daniel,
You can contact support via support tab and we’ll be glad to answer any questions you might have.
Hi. Do anybody know if this is Klarna_Checkout that is the problem?
Fatal error: Uncaught Error: Call to a member function get_shipping_postcode() on null in /home/www/cabelos.co/wp-content/plugins/woocommerce-gateway-klarna/includes/checkout/create.php:156 Stack trace: #0 /home/www/cabelos.co/wp-content/plugins/woocommerce-gateway-klarna/includes/checkout/checkout.php(196): include() #1 /home/www/cabelos.co/wp-content/plugins/woocommerce-gateway-klarna/classes/class-klarna-checkout.php(1472): include(’/home/www/cabel…’) #2 /home/www/cabelos.co/wp-content/plugins/woocommerce-gateway-klarna/classes/class-klarna-shortcodes.php(64): WC_Gateway_Klarna_Checkout->get_klarna_checkout_page() #3 /home/www/cabelos.co/wp-includes/shortcodes.php(345): WC_Gateway_Klarna_Shortcodes->klarna_checkout_page(Array, ’’, ‘woocommerce_kla…’) #4 [internal function]: do_shortcode_tag(Array) #5 /home/www/cabelos.co/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(woocom…’, ‘do_shortcode_ta…’, ‘[woocommerce_kl…’) #6 /home/www/cabelos.co/wp-content/themes/flatsome/inc/helpers/helpers-sho in /home / www / cabelos.co / wp-content / plugins / woocommerce-gateway-Klarna / includes / kassen / create.php Online 156
Thanks Peter https://cabelos.coIt’s coming from the “woocommerce-gateway-klarna” plugin. Have you contacted them?
No. Then I have go true woocommerce! I don’t have support from https://krokedil.se. So I guess it’s better you tell them.
I have Transposh installed, so that always get the blame. Right now I just want to downgrade Klarna.
Else all look fine here. Thanks.
Hi. So today it works.
Krokedil updated Klarna and Payson Checkout.
And it looks like we are running faster.
Just be aware, I think that there is a bug in woocommerce variations. But maybe it’s me missing something.
Thanks.
As many others have wrote here there is a problem after updating the theme and WooCommerce… The slider and banners etc doesn’t shows and function. If you do a “hard refresh” yes it work, but how to tell all of our customers who visiting our website this? Many of the customers isn’t computer gurus.
What file is making this and is cached? I can do a manually renaming of the filename if I can locate it. All cache have been flushed from server etc.
Any reply on this?
Hello, happy customer here. A simple Q:
How can I change the “Continue Reading” text on my blog feed? Is there any flatsome setting or should I do it somehow on my functions.php file?
best, Andreas
Hi Andreas,
You will need to write a filter in your functions.php to have a custom read more text for the blog page.
Hi, I have moved my additional CSS rules from the theme options to the child css stylesheet and they are no longer being applied. The rules are not being picked up on at all when looking via Firebug. Please advise. Many thanks
I have recently updated the main theme but not the child, does this also need to be updated, perhaps the declation in css sheet is not being picked up on correctly and not applying the changes?
Hi there,
Please shoot us an email via Support and we’ll check this out.
Is it possible to hide the header block on top of blog posts? All my posts have an un-editable block with the title on top I’d rather use ex builder to create these kinds of elements.
This CSS should do the trick
.blog-featured-title{ display: none; }
Place it in Theme Options > Style > Custom CSS
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