28319 comments found.
Hello after updating to latest woocommerce and flatsome quick view is not working anymore when i click it nothing happens
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll check it out.
Hello,
My client have this theme and now need translate via WPML – Shop Homepage via Theme Option:
SHOP HOMEPAGE CONTENT
How to translate this with WPML? Because, on other language always show this custom content.
Thanx
Hi there,
You can use the String translation module within WPML https://wpml.org/documentation/getting-started-guide/string-translation/
Can you tell me which strings within domain for SHOP HOMEPAGE CONTENT? I can’t find :/
The string SHOP HOMEPAGE CONTENT is within the flatsome-admin domain
Hey,
I have just installed a fresh WP installation, with few plugins… and for some reason, there are lot’s of missing elements, what is going on? is it because of the latest version of WP and WooCommerce?
Can you please tell me how to solve this missing pages/elements? E.g. when I go to “elements” page and select;
FAQ page: “Block “faq-accordian” not found”
Size Chart: empty page!
and a few others…..
How to fix this?
Hello???
Hi there, sorry for the trouble.
There seems to be a problem with the demo import. Reset your database using the plugin https://wordpress.org/plugins/wordpress-database-reset/ and then run the import again or you can recreate the missing elements
Hi, is Flatsome + WooCommerce latest versions working without bugs now? I am worried about upgrading as I see many issues in comments.
Hi there,
Flatsome 3.3.2 is compatible with WooCommerce 3.0.2. Most of the bugs have been fixed with the latest release WC 3.0.2. Translation is still an issue for some languages but this is expected to be fixed in the next new days.
how can i make the quick view page show the product name, SKU, and other additional information?
Hi there,
Quick view displays the product title, price and description by default. If this is missing from your site, please shoot an email via support and we’ll take a look at the issue.
Is there a way to import this demo http://flatsome3.uxthemes.com/demos/shop-demos/vendor-shop/ ? I don’t see anywhere in the settings to import any of these demos listed.
Hello Nicki,
You can import the preset in the Setup Wizard http://docs.uxthemes.com/article/185-getting-started
Hi there, we have changed this to correct strings in Flatsome 3.0. F.ex “Continue shopping” was “Continue Shopping” before. The problem is that their language file has not updated it yet to follow the new WooCommerce strings.
Ok thanks my friend, so i not manual edit your files? I wait for an update from translator of woocommerce? Thanks in advance!
Hi there,
Yes, you will need to wait for WooCommerce to complete the translations.
Hi, for some reason the related product slider is not showing more than 4 products even after setting it to 12. there are definitely more options available. I’m on the latest theme and latest version of everything – please advise. thanks.
Hi there,
The slider is displaying fine here. Please send your website’s URL via support and we’ll look into it.
I’ve sent my URL to support with notes – please respond.
Awaiting update still?
Hi there, could you try this: https://docs.woocommerce.com/document/change-number-of-related-products-output/
Sorry this doesn’t fix the issue still.. Please advise.
Please help.
Hello?
Try update to version 3.3.5 
Cool – working now – can we make it auto slide?
is there demo data for v3.x?
Hi there, yes. The demo data is installed when you run the Setup Wizard 
Yes, got it.
Thanks
Hi
I put Full Slider Gallery with no Lightbox setting. However, when I click on the image, lightbox popup shows up.
The same post has images with lightbox on.
Also, Full Slider Gallery height is doubled in Microsoft Edge. The images are ok, but nav arrows height are doubled and there’s white space below the image.
Hi there, sorry for the trouble.
Please send your website’s URL via support and we’ll look into it.
Hi, any update on the “Booking” layout – is it coming out this year / or in next 5 years rather?
Will there by any kind of booking engine (similar to WooCommerce for e-stores but for services/hotels, bookable things that is?) – Cheers! U the best.
Hi there,
I am afraid I cannot promise a release date or any of the features that will be bundled with the preset.
Hi, i am really happy with your Theme for my shop. But i miss a follow Icon for tumblr in THeme options. You have implemented a share Icon for tumblr, why not just add it for follow icons too.
Best Regards
Hi there,
Place this feature request here https://uxthemes.canny.io/flatsome. This way, you will be able to track it’s progress.
I see that there’s an update to this theme, but the download page only has the main download, no update link. Am I supposed to download the whole theme again? Thank you in advance for any answers!
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Thanks so much! I did find that article after asking, but wanted to wait for a reply to be sure.
Awesome
Good luck with your site.
Hi there, the UX Builder does not work with Flatsome 3.3 and Woocommerce 3.01. I have disabled all plugins and the UX Builder works perfectly fine. As soon as I activate Woocommerce, the UX Builder will just try to load infinitely and will never open up. Is this a problem others have experienced?
Hi there,
Please update to Flatsome 3.3.2. If you are still having issues, shoot an email via support and we’ll look into it.
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I have a question before buying this theme. My products are locations based and I want to add IDXpress plugin so that my places can be seen on map too on search. My question is does this theme support IDX plugin? Thanks;
Hello Hasan,
I am afraid not. As you can imagine we are unable to support all the plugins out there, however, Flatsome uses WordPress coding standards so any extension that adheres to these should work with our theme.
Is there anyway to remove the cart for homepage only.
I apply the following code so it will be good it does not appear on homepage
dd_action( ‘wp_enqueue_scripts’, ‘dequeue_woocommerce_cart_fragments’, 11); function dequeue_woocommerce_cart_fragments() { if (is_front_page()) wp_dequeue_script(‘wc-cart-fragments’); }
You could try hide it with CSS: .home .cart-item{display:none!important}
Thanks for the prompt reply. I apply the following in the custom CSS …
.home .cart-item{display:none!important}
I still see the cart. Any advise?
With the theme package, do you provide PSD files?
Thanks,
Jack
Yes 
Hi, Since I update the latest version of the theme I do not work loader site, the option is always disabled when I modify and save.
I´ve realised that grouped products changed a little after updating to 3.3.2.!!
The point is that after updating to the last version 3.3.2, the description of grouped products changed when adding this kind of products to the cart and then to the order. Before updating it was: the title of the grouped product + the title of the simple product into the group. After updating: only the title of the simple product.
Example: Simple product title: bag of 50gr. Grouped product title: Roasted coffee powder. Result before updating: roasted coffee powder + bag of 50gr. Result after updating: bag of 50gr.
which is the way to show the description as before the update? thanks in advance!!
Hello there,
This is more of a WooCommerce issue than the theme. I would suggest reaching out to them and see what they can come up with.
hi UXThemes Support thanks for your feedback. i’ll let WooCommerce team noticed about this issue.
thanks for your good job!
Since the new update, the “my account”, “proced to checkout” and “continue shopping” lost their translation. I have tried diferent thing, but I could not translate those buttons to my language. Any advice? Thank you!
Hi there, sorry for the trouble.
WooCommerce changed some strings and hence the default translation might not work. Clear your cache and update translations http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Thanks for the info. It says to update my Flatsome to 3.3.1, but i’m using the firstflatsome version (2.9.8). Is the latest update and can’t translate the buttons yet. Any advice?
Still not translated, even with the updates. Do I need to change the translation direct in the code? Any advice?