Hello

Thanks for your concern. There is available RTL option so that you can change theme to RTL and just need to use a translation plugin to translate theme into any languages.

Regards

Hi again, there is RTL demo https://magwp.thimpress.com/demo-10/ Take a look please.

Hello omarnassra

Could you please go to the support forum and create a topic about the problem so we can check?

Regards

Hi, very sorry for the late response because of our short holiday. I’m checking your topic about this issue right now.

Bests,

Hello rmaxsg

Thanks for your concern but our theme doesn’t provide that feature. But you can a plugin for that such as this one.

Regards

Thoa Kim

Hello brvce

Currently, Thim Featured New only display sticky posts. We’ll update the shortcode to allow display all post following category in the next version. We’re working hard tp release a new update soon.

If you need any help from us, please go to the support forum, we’re wiling to support. Thanks for trusting and using our theme.

Regards

Thoa Kim

Sure! It’s very easy to do that. There are options for you to change all the colors, font… relating to the menu color in Customizer Setting.

Hope to see you become our next-great customer

Hi Rieckys,

Thanks for your question. We do have gallery with the theme. In addition, you can install WordPress’s gallery plugins to make your site even better

For example: Here’s the list of the Gallery plugins you can use with WordPress: http://prntscr.com/es8h56

Hope to see you become our customer soon

Regards,

thank you for your answers. In wordpress when we create an article with a wide variety of formats. Example post with video formats, standards, links, etc. I mean the post with a gallery format?

I’m sorry we don’t have a built in Gallery post format. However, we are planning to add that in the next few updates

Hello SilvaFlash

Please go to the support forum, we will need some access info of your site to check the issue.

Regards

Hi Cantortainment,

Thanks for your interest in the theme.

1) Actually, The background image is the featured image. The reason why you think it wasn’t was because of the article’s content which we added an image on the top. But indeed, the background image is the featured image, so don’t worry about this

2) This is actually a bug of the theme. There’s caption for every image, but our developer mistakenly make it’s colour white so it was hidden and you only can see it when you select it as you can see here: http://prntscr.com/errb3r LOL We’re fixing that today

Hope to see you become our customer soon.

Regards,

Hi Pinnyangcampus,

Can you please create a support ticket on our forum, describing your issue when installing the theme? Our supporters will contact you to help solve your problem shortly afterward

Here’s the link to our forum support: https://thimpress.com/forums/

Thanks.

Also, the visual composer is not working and I cannot edit or change the default ad boxes.

Hi joeyflorez8,

Can you please create a support ticket on MagWP’s support forum here: https://thimpress.com/forums/forum/mag-wp/ So that our developers can check your site and help you solve the issue?

Regards

Hi Stevenpreceece,

Thanks for showing your interest in the theme

1. The width of the sidebar is set to be fixed but don’t worry because it’s set as the most common Ads dimensions.

2. Of course you can change the background color of the header. It’s very easy to do that

3. Of course you can insert Ads inline your post if you want. Actually, we are using AdRoll for ad placements, not Adinsert.

4. Magazine WordPress Theme Mag WP greatly supports featured videos. There’s even a demo dedicated for video (pls check Mag Vid Hub demo)

5. Of course the theme support bootstrap and VC

6. Of course you can add third-party codes in header or body (you can do that in the Customize settings)

Hope you will be our next awesome customer!

Bests,

Hi, just discuss on your topic and we’ll also check this issue for you.

Bests,

Ok thank you ! Hope you will solve soon.

Hello naval_allu

Thanks for purchasing our theme. I see you’ve already post a topic about this problem on the support forum. The support team is working now and will resolve the problem soon.

Regards

Ok thank you ! Hope you will solve soon.

We’re checking your site right now.

Hello. I am working on my site right and all of a sudden I can’t seem to get past an “http 500 error”. Now the entire site does not load with a “page isn’t working report from google and “website address” is currently unable to handle this request.

I was activating a plugin from network interface when this happened. Kindly help asap please. Thanks

I checked my log and this is what I found: [26-Mar-2017 15:14:30 UTC] PHP Fatal error: Call to undefined function vc_add_param() in /home/xxxxx/public_html/wp-content/plugins/thim-mag-wp/functions.php on line 26

Hello SilvaFlash

Sorry for any inconvience you had. The support team is working and will reply your topic on the support forum soon.

Regards

Hi fatihkibar,

Can you give us your WP admin access so we can check your site? Just send the info to tutv@thimpress.com with subject “fatihkibar – MagWP Support”.

Bests,

Hi Unikaman,

Due to ThemeForest policy, you can use one license for one site only. See more here: https://themeforest.net/licenses/standard.

If you have further questions, feel free to ask. We are more than happy to assist.

Hope you will be our next awesome customer!

Bests,

okay, thanks! One more question. The inline email address entry form – what all services can I integrate with – Aweber and Mailerlite?

Thanks

We are using Contact Form 7 for that inline email address entry form, so it can be integrated with most Email services: Aweber, Mailchimp, etc.

Bests,

Thank you, naval_allu for your comment

1. Yes, we can update the theme to make it fully support Woo-commerce.

2. Sure. You can login with Facebook, Google Plus, Twitter, LinkedIn, etc.

3. Actually, bbpress should work right with MagWP out of the box.

I am more than happy to assist. Hope you will be our next awesome customer!

Bests,

Thank you ThimPress ! How frequently will you release theme update ? Is there any inbuilt security features this theme contains? How many inbuilt widgets include in this theme ?

Hi naval_allu,

1. We will regularly update the theme to fix bugs or add new features. We will do that as our best selling theme (i.e Education WP), which we’ve released 52+ updates within 15 months.

2.We tried to build MagWP to meet the standard security. Also, you can always use plugins to add more secure layer(s) your site such as WordFence.

3. There are around 20 widgets is built with the theme.

Bests,

Working on it

Thanks for the help and fixing it so quickly

My pleasure

Hi myuption,

Thanks for your feedback. Even our theme is mobile first, it has to work perfectly on Desktop, we understand this and we will fix it immediately.

We will notice you (by commenting here) once again when we’ve finished the fix.

If you can give us your email, we can even send you an email when we’re done

Hope to see you become our customer soon