28330 comments found.
Hi
I put Full Slider Gallery with no Lightbox setting. However, when I click on the image, lightbox popup shows up.
The same post has images with lightbox on.
Also, Full Slider Gallery height is doubled in Microsoft Edge. The images are ok, but nav arrows height are doubled and there’s white space below the image.
Hi there, sorry for the trouble.
Please send your website’s URL via support and we’ll look into it.
Hi, any update on the “Booking” layout – is it coming out this year / or in next 5 years rather?
Will there by any kind of booking engine (similar to WooCommerce for e-stores but for services/hotels, bookable things that is?) – Cheers! U the best.
Hi there,
I am afraid I cannot promise a release date or any of the features that will be bundled with the preset.
Hi, i am really happy with your Theme for my shop. But i miss a follow Icon for tumblr in THeme options. You have implemented a share Icon for tumblr, why not just add it for follow icons too.
Best Regards
Hi there,
Place this feature request here https://uxthemes.canny.io/flatsome. This way, you will be able to track it’s progress.
I see that there’s an update to this theme, but the download page only has the main download, no update link. Am I supposed to download the whole theme again? Thank you in advance for any answers!
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Thanks so much! I did find that article after asking, but wanted to wait for a reply to be sure.
Awesome
Good luck with your site.
Hi there, the UX Builder does not work with Flatsome 3.3 and Woocommerce 3.01. I have disabled all plugins and the UX Builder works perfectly fine. As soon as I activate Woocommerce, the UX Builder will just try to load infinitely and will never open up. Is this a problem others have experienced?
Hi there,
Please update to Flatsome 3.3.2. If you are still having issues, shoot an email via support and we’ll look into it.
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I have a question before buying this theme. My products are locations based and I want to add IDXpress plugin so that my places can be seen on map too on search. My question is does this theme support IDX plugin? Thanks;
Hello Hasan,
I am afraid not. As you can imagine we are unable to support all the plugins out there, however, Flatsome uses WordPress coding standards so any extension that adheres to these should work with our theme.
Is there anyway to remove the cart for homepage only.
I apply the following code so it will be good it does not appear on homepage
dd_action( ‘wp_enqueue_scripts’, ‘dequeue_woocommerce_cart_fragments’, 11); function dequeue_woocommerce_cart_fragments() { if (is_front_page()) wp_dequeue_script(‘wc-cart-fragments’); }
You could try hide it with CSS: .home .cart-item{display:none!important}
Thanks for the prompt reply. I apply the following in the custom CSS …
.home .cart-item{display:none!important}
I still see the cart. Any advise?
With the theme package, do you provide PSD files?
Thanks,
Jack
Yes 
Hi, Since I update the latest version of the theme I do not work loader site, the option is always disabled when I modify and save.
I´ve realised that grouped products changed a little after updating to 3.3.2.!!
The point is that after updating to the last version 3.3.2, the description of grouped products changed when adding this kind of products to the cart and then to the order. Before updating it was: the title of the grouped product + the title of the simple product into the group. After updating: only the title of the simple product.
Example: Simple product title: bag of 50gr. Grouped product title: Roasted coffee powder. Result before updating: roasted coffee powder + bag of 50gr. Result after updating: bag of 50gr.
which is the way to show the description as before the update? thanks in advance!!
Hello there,
This is more of a WooCommerce issue than the theme. I would suggest reaching out to them and see what they can come up with.
hi UXThemes Support thanks for your feedback. i’ll let WooCommerce team noticed about this issue.
thanks for your good job!
Since the new update, the “my account”, “proced to checkout” and “continue shopping” lost their translation. I have tried diferent thing, but I could not translate those buttons to my language. Any advice? Thank you!
Hi there, sorry for the trouble.
WooCommerce changed some strings and hence the default translation might not work. Clear your cache and update translations http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Thanks for the info. It says to update my Flatsome to 3.3.1, but i’m using the firstflatsome version (2.9.8). Is the latest update and can’t translate the buttons yet. Any advice?
Still not translated, even with the updates. Do I need to change the translation direct in the code? Any advice?
Question can the icons be changed?
Yes 
hi! how i can add menu lables in my menu? (like HOT or POPULAR etc)
Hi there,
Please see http://docs.uxthemes.com/article/51-3-2-menu-dropdown
The search engine has stopped broadcasting results only search in blog
Is your support ticket system working fine? I just created a new ticket but I didn’t get the email confirmation as usual.
Hi Walter,
I think it was just a momentary glitch, the system is working fine at the moment. Please resend the email
Hello there,
WooCommerce changed some strings and hence the default translation might not work. Please clear your caches and then try http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Hi,
After updating the theme (v2,9.8) my website is broken on mobile. The layout/formatting is all over the place. Please see basaho.com on mobile.
How can i fix this?
Many thanks
Hi there,
Your site is currently inaccessible “Error establishing a database connection”. Please shoot an email via support once you get it back online so that we could check the issue out.
Does the theme have ability to add videos to product image gallery
Hi John,
Yes
You can check it out here http://flatsome3.uxthemes.com/shop/men/wicked-ss-o-neck-selected-homme/
issue with iPad mini, it shows the desktop view and menu instead of the ipad/mobile one.
Hello, I’m considering your theme, but since I can’t find an admin demo to see how everything works, I need to ask a few vital questions.
1. Does the theme support the full size setting using a Product Masonry setting, so you only have say XYZ i.e. 20 px gutter on the left and right of the canvas, not wasting white space, with this being stated, can it also be controlled at the header body and footer level and or segmented pages, post, cart plus other page grouping controls?
2. Does the theme have an attachment options for a custom css, this is also vital, as I want an easy way to override css rules, mainly look and feel, without having to copy and past css elements into a file, that a very hard way to maintain changes for me? I guess I can always the use the Yellow Pencil Visual CSS Style Editor, but it’s super slow, beyond powerful, but slow. I prefer to hand edit my css using my my own tools. 
I would love to be able to control ever aspect of the theme, so it can be expanded to look nothing like the box provides. Having a true grid level element control seems to be what your theme is on the path too?
With that being stated, I’m impressed with what I see so far, I have purchased many themes and honestly many fall short of a great usability, bloated, filled with heavy bugs, incompatible with well known mainstream plugins and lack true custom controls. Thus are very limiting, when you need control, speed and great usability. Which we all know in the end is what makes you stand out among the crowd.
Do you happen to have a sandbox demo admin, like YITH offers, so you can demo features before spending too much time designing with results that are not fitting the needs.
Thanks for your time….
Hi there,
I am afraid we do not have a sandbox demo.
1. We have the masonry style available for the shop category pages and blog archive pages.
2. Yes, we have a custom CSS section in the Theme options.
i.e. http://flatsome3.uxthemes.com/product-category/women/ with this page or any of your demos I want to delete the white space on both sides, so the entire site auto sizes, with zero wasted space. I do not see that on any demo, perhaps I can bypass this limitation. Thanks again.