Hi,

Unfortunately, it is not an option In search results, you could get page/post title and some content, like excerpt.

Select

Hi,

Please, keep up with conversation on your ticket since there our support team could help you after investigation.

Select

​Please support, I really need to fix the issue asap… ticket #1164558

Our support agent already answered you so you could check response on ticksy.

Hello there,

Thank you for taking interest in our theme.

1) Unfortunately we haven’t tested these kind of plugins with our theme, so we can’t say for sure if they will be compatible.

2) These are 4 native WooCommerce payment methods – http://screencast.com/t/1wcLaYvGSODR

You can read more about this here:

https://docs.woothemes.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/

3) We could suggest to check our Zenit theme

https://themeforest.net/item/zenit-a-crisp-and-clean-photography-theme/19791468

where we have stock photographies, where you could add images with watermarks as preview images http://zenit.select-themes.com/gallery/two-columns-2/ and for downloadable image you could upload full HD image Please, check this screenshot https://www.screencast.com/t/Wcirns5Q3t

Best,

Select

Hello,

Please, try to use this part of code:

.qodef-main-menu .qodef-item-hover-holder > .qodef-item-hover { 
  border-top: 4px solid red;
}

with your desired color and paste it in Select Options > general > Custom Code > Custom Css.

best, Select

Hi,

Thank you for taking interest in our theme. Here is one example of downloadable product http://suprema.select-themes.com/product/downloadable-product-demo/ So, in this type of product you could add downloadable files https://www.screencast.com/t/SxuFdmVt

Best, Select

Hi,

We assigned your ticket to our support agent who is working on it.

Best, Select

Hi, your agent answered me but made an automatic answer and did not look at my issue.

Hi,

We located all your tickets on our support forum and our agent answered. So you could check response on ticksy.

Select

Hi there Sabine,

Your ticket is assigned to our agent who is working on it.

Best,

Select

Hi, I supplied all details needed, ecommerce site is down now nearly 3 days and not sorted ??? ticket #1113626 is urgent. Thank you

Hello,

We checked your site again, and as we could see our agents already provided help and asked for credentials. Your ticket is assigned and our agents are working on it.

Select

Hello,

We are using our Select Slider so shortcode for it is pasted on the page https://www.screencast.com/t/lJIygNY6DzxB and in Select Slider > Sliders you are enabling Parallax effect https://www.screencast.com/t/TbFWXmjJQ If you need further assistance, please write on our support forum at https://select.ticksy.com/ and our agents will help you.

Best, Select

Excuse me. It’s OK

How can I upload google fonts? Thank you very much

Hi,

You are able to translate all theme labels, but as we could see it looks like that part is sorted out. When it comes to fonts, you are able to choose desired Google font in Select Options > general or below to add Additional Google Font https://www.screencast.com/t/458SKB5Q

Best, Select

Please disregard, i’ve solved the issue. Thanks

Great. Glad to hear this. Thank you for the update.

Hello,

There is authentication required so we cannot check your page.

Select

We have removed the lock. Can you please check now? Thank you!!

Hi there Jamie,

Basically, this happened because of background image in title area.

We implemented some php function for our title area to get all information about your title image (width, height, title etc) and these information’s(parameters) we used in our scripts so you can have some animation and effect for parallax for example in this case for page you provided. And this is some times happened if your server have some other configuration then default, url path of title image is different then domain and etc. Solution to fix this is just to go to edit this page and to disable title area, or just to upload your own image, because when you import our demo, image dimensions from our server cannot be calculated well.

Select

Hi,

Yes, in our latest update we included compatibility for WooCommerce 3+ versions.

Select

Hello,

WooCommerce just released new version 3.0.3 and we are working on our new theme update where we will include compatibility for latest versions. Since WooCommerce made some big changes, we need to adjust it to our code to match our theme design. Please, just check our log in the future before updating plugins to see if compatibility is added. In the meanwhile, you could downgrade WooCommerce version to 2.6.14 https://wordpress.org/plugins/woocommerce/advanced/

Best,

Select

Your ticket has been assigned to our agent who is working on it. You could check response on ticksy.

Select

Hi, I rolled back the woocommerce plugin as I was awaiting a response. You can have a look at the site again. Performing a diff on the woocommerce 2.6.14 vs 3.0.3 shop code, it looks like the template has changed from using

<h3 />

for the Categories to

<h2 class="woocommerce-loop-category" />

. This will give the rendering outcome where the Category Name is at the bottom and mark is not styled. Is anyone else that has upgraded have this problem?

Hi again,

We checked this with our dev team and our support agent will provide you fix for this part.

Thank you for reporting this.

Select

Hello,

Please, note that your ticket has already been assigned so our agent is working on it. You could check response on ticksy and follow up your conversation there..

Select

Hi,

Please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will check this.

Select

Hello,

Our support agent answered on your ticket, so you could check whole response on ticksy.

Best, Select

I just read the response, however as always your support agent didn’t really understand my issue. I know where the footer.php is using appearance menu…however there are no body tags to copy the code to. Whenever I copy a code to that particular tag, my slider stops working.

Hi,

Our support agent provided instructons where to add GA code. Please, note that for further assistance, you should follow up conversation on ticksy. Thanks

Select

Hello,

Please, check this article related to demo import https://select.ticksy.com/article/9778

Best, Select

All necessary configuration is done. Still the same problem

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agents will check this and try to do import process on your behalf.

Select

Hello,

Thank you for your kind words. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look. Thanks

Select

Hello there,

Thank you for taking interest in our themes. We couldn’t locate any of your emails with this topic and questions you’ve mentioned. No, our theme is build on our Select Framework, and you don’t need any other extension to use it. Also, our main page builder is Visual Composer and it came bundled within our theme. Ans yes, our themes are compatible with seo plugins such as Yoast. For gravity forms, there is no design compatibility to match exactly our them design, but it should work well with our theme. When it comes to recently released WooCommerce 3.0 version we are now preparing new theme updates where we will include compatibility for latest WooCommerce version.

We hope this info will be helpful and for any other doubt, please, contact us.

Best, Select

Thank you, I will likely purchase Kleo, have recommended to my superior. Probably next week. Thanks again!

Great Glad you like it! Thanks!