hi, your support theme is working to solve my issue in my website. Thank very much for your ready and efficent support. Angelo

now it’s ok. thank you very much! great!

Glad to hear this. Thank you for the update!

Hello,

And thanks for writing in. We have released updates for was majority of our themes and we are constantly working on that, but schedule and priority is determined from amount of requests and active theme users, but since there is not too may themes left for update I hope that developers will finish update process for all our themes very soon.

Select

Hello,

Sorry for the delay. Adding WooCommerce 3.x compatibility requires a lot of work, and we are preparing updates according to user requests and theme priority. Arlo will be released next, and we will start working on Capri and Nouveau immediately after. We hope that our team will mange to prepare update soon enough.

Select

Also, the filter is displaying all terms, even portofolio item not attached to them !!

Hello,

There is issue on your installation, but as we can see you are using modified theme, so please download latest theme version and install install and activate it instead because on local testing environment filter is working fine https://www.screencast.com/t/LfvgZ3ppfkKm despite of having empty portfolio categories https://www.screencast.com/t/iqrl5KTg

If you continue to have problems you can contact our support by submitting a ticket at https://select.ticksy.com

Select

Hello,

That is normal behavior, since there is not enough space on smartphones, there won’t be enough space for text also, so area is hidden. In case that you decide to use our theme, and if you will be using some shorter text, our support can try to provide you with some custom css code in order to have it vissible on smaller screens.

Select

Hi,

Our dev team working on our update for other themes. We cannot provide any precise date. There are same major changes in WooCommerce 3+ so we need to make a lot of adjustments to make it compatible with our theme and update should be released soon. Thank you for your patience.

Select

Hello,

We are still working on our update for other themes. We cannot provide any precise date. There are same major changes in WooCommerce 3+ so we need to make a lot of adjustments to make it compatible with our theme and update should be released soon. If you are looking for new theme, we could suggest to check all our themes here https://themeforest.net/user/select-themes/portfolio

Glad to hear you like Stockholm!

Best, Select

Hello,

Thank you for taking interest in Nouveau. Yes, this is content menu row https://www.screencast.com/t/axMK3hR2 and it could be easily removed. It’s just added into content like any other element.

Best, Select

HI,

1) There is applied style from Select Options > General Font Options > Text https://www.screencast.com/t/RPhAUIYztxg

but also, you could use this part of code:

.single-post .blog_single p{
    font-size: 14px;
}

with your desired font-size or any other param and paste it in Select options > Global options > Custom Css.

2) To completely disable post info row in single blog posts, use this part of code:

.blog_holder.blog_single article .post_info {
    display: none;
}

and paste it in Select options > Global options > Custom Css.

best, Select

Hi,

Thank you for choosing Nouveau.

Your ticket is assigned to our agent who is working on it. It will be checked and answered asap.

Select

i need a response please. Moreover, when i change theme, from an old theme to this, the page is full of shortcode and errors. can you help me?

Hi,

We checked your ticket and our agent answered you already. If you change themes, please, note that content must be adjusted because of different frameworks and builders.

Select

Hi,

Just add this part of code:

.filter_holder ul li:first-child {
   display: none;
}

in Select Options > general > Custom Code > Custom Css.

best, Select

Hi there,

We are working on our new theme update where we will include compatibility for included plugins. WPML should work well with our theme. If you are facing any issue, please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agents will take a closer look.

Best, Select

Hi,

Thank you for taking interest in our Nouveau theme. Instagram is not included in our theme, but you could try with some third party plugin for Instagram.

Best, Select

Hi,

Please, send us here your page link so we could provide you solution. Thanks

Select

Hi,

Yes, please, first update our theme to latest version 2.7 , here are instructions https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/20986 then update Visual Composer to version 5.0.1, here are instructions https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/27782 After, just make sure you’ll clear all the cache (browser and server) and this should be fixed.

Best, Select

Hello,

You could update WordPress files, since our theme will work well on latest WP version. When it comes to wooommerce, we need to make it compatible with versions 3+ We will include support for it in our next theme update. Thanks for your patience.

Select

Thank u for quick reply. 6 Months means too late for theme updates.. I have to change this theme now.. Best Regards.

Everything should work well. Just follow our change log and check which are supported versions https://www.screencast.com/t/sLPtuqGvsE So there is no need for extra updating at the moment. We hope you’ll have a bit more patience until our new update come.

Best, Select

I have it set to no, but it still scrolls.

on my home page at the bottom there is a google maps i want to disable the scrolling.

You could try to add this part of code in Select Options > General > Custom Code > Custom Css

.wpb_gmaps_widget .wpb_map_wraper iframe {
   pointer-events: none!important;
}

Best, Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access so our agents could assist you.

Select

Hi,

You could edit slideshow speed param in default.js script in InitTestimonials function https://www.screencast.com/t/HOqqS952dJa and after save this file, and minify it to make default.min.js After, you should upload both new files on your server.

If you need further assistance, please, write on our support forum at https://select.ticksy.com/ and our agents will assist you.

Best, Select

What if i just update the file in the my file manage is that fine ? Or is is mandatory to upload both files?

Hi,

Script that is registered in our functions.php and that will be loaded is default.min.js So, yes, it is mandatory to upload both changed files.

Select

Hello,

Please, add this part of code in Select Options > General > Custom Code > Custom Css:

@media only screen and (max-width: 1000px) {
   .mobile_menu_button {
     display: none;
    } 
}

Select

Thank you! Any way to left align the logo just on mobile ?

You are welcome.

In that case, this is the whole code you should use:

@media only screen and (max-width: 1000px) {
    .mobile_menu_button {
      display: none;
     } 
     .logo_wrapper,
     .q_logo img {
         left: 0;
     }
 }

Best, Select