39314 comments found.
In WooCommerce 3.0.4 appears again templates error WooCommerce template files outdated… how can i fix it? i have Avada 5.1.6
Hello @Trisquelmedia
We have already released a patch for this which you can simply apply from Avada > Fusion Patcher tool
Screenshot => http://prntscr.com/ez5q0p
Thanks
-Ammar
Hi, Thank’s for this super theme!
On thing I really miss is the opportunity to add transparent color overlay over background images.
Hey @themenews
It is actually possible with our theme, have you tried setting a transparent background color along with image like this => http://prntscr.com/ez5p85
Try it out please and it will work 
Cheers
-Ammar
Ah, my mistake sorry.
Thanks!!!
No need to apologize Thanks!
I had same issues as fliper earlier. I followed the instructions and updating the .po from catalogue.
All is translated now except the “shipping” under cart totals.
Stuck on translating that one… Have checked all the .po files, and it is translated…
Hello @madjedo2
You should be able to translate all the strings without any issues as far as the details are followed here => http://bit.ly/1IL657F
However sometimes you also need to update your translation catalog and you can read how to do it here => http://bit.ly/2o8i5AP
However if you still see its not translated, we are just a ticket away to assist you with this, please provide your complete WP + FTP details with the ticket.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
-Ammar
Hi Ammar, thanks for reply. Followed instructions and I checked the woocommerce translation one more time, this time searching for the string “shipping” maybe more than 20 times… Turns out, the last string I found was a new, untranslated string…
Thanks for the help,
Hi there
Thank you for letting us know For future questions or guidance please create a support ticket using the link below and our team will gladly assist you
Click Here To Register and Get Avada Support
Thank you, MB
Hi. Update from 3.9 to 5.16 and immediately increased the load on the CPU – http://imagizer.imageshack.com/img923/5768/1LDkU5.jpg
PHP Version 5.5, VPS server CPU 2×2000, RAM 2048 Site have 4000-5000 unique visitors per day What could be the problem with this load of the new version of the Avada?
Hello @Userff
We are continuously optimising and improving Avada code with our each version so this shouldn’t happen at all. however i notice that you are on a very low PHP version so can you please get to a version that is above 5.6 please?
We have our complete requirements for Avada listed here => http://bit.ly/1SyarGK
Please also check your system status and see if there are any warnings there as mentioned here => http://bit.ly/29P6ivL
However in order to assist you precisely about this, we will need you to please open a support ticket with our team and provide complete details of your site please.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Thx!
You’re most welcome
Cheers
-Ammar
Hey Authors/Ammar i purchased your theme bcos of lot of features,speed,huge community & Awesome pre puchase support.
Hoping for my project to be completed by your theme with your documentation.
Thanks
Hey @Asalami
We are really glad to hear that! You are going to love Avada and its features, if you need any assistance at all please simply create a support account with us and post a ticket so our team can take care of you
Click Here To Create An Account & Get Avada Support
Thank you for choosing Avada.
-Ammar
Hello! I have some problems with the default theme icons. I have activated the SSL certificate of my web and the icons have disappeared, I think because it seems that now it doesn’t find them. Is there any way to fix it?
I hope I made my self clear.
Thank you!
Hello @Jimenezdenalda
Are you seeing a 404 error on your console for the icon files? or is there an .htaccess error there in console? If that is yes please try this fix here => http://bit.ly/2otTQJq
This shouldn’t happen by default so i am not 100% sure about the reason unless we take a look at your setup.
However if this doesn’t help we will need to take a closer look at the real issue and then assist you accordingly, since you have a valid support license can you please open a support ticket following the link below so our team can get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you
Thanks
-Ammar
I just installed the theme and I need to install the required plugins manually. Where can I find these plugins.
A few google searches told me to look into /avada/framework/.. but there isn’t a framework folder available in your download. So I’m stuck setting up the theme now..
Hello @bemelmans
The plugins and demos are now offloaded so you will not find them in the Avada files, this decision was taken to decrease and minimize the overall file size for Avada installation files, however you can download the plugins from our servers using your token key.
We have a very detailed article explaining where to get our plugins here => http://bit.ly/2eahzvS
Please read the “Fallback Method For Plugins” section from there and you should be able to get your plugins.
If you need anything else we are just a ticket away.
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
-Ammar
Hi, I inform you that the shortcode of woocommerce [product id = ”” sku = ””] does not work. The problem seems to be in the “_visibility” field of the query.
Hi there
First and foremost, that is a Woocommerce shortcode and although you can add it via the Fusion Builder, it is default Woo and Avada does not touch those Woo shortcodes in any way.
We have checked an confirm that there is an issue with that Woo 3.0.4 Order Tracking shortcode -> [product id=”” sku=”“] – the product ID issue persists when testing in the default WordPress Seventeen theme. This is what we can confirm:
[product id=”17222” sku=“033”] – works
[product id=”” sku=“033”] – works
[product id=”17222” sku=”“] – does not work
If you need any further assistance or guidance please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
Thank you, MB
Hello
How can I activate the WPML Translation Editor?
Hello @alamdi
WPML is a 3rd party plugin and they have a very detailed documentation section of their own so i’ll suggest you to also take a look at that however you can find your answer here => http://bit.ly/2p3bKWI
You can also read our complete translation documentation and how to translate your theme step by step from our own translation documentation that can be accessed and read here => http://bit.ly/1IL657F
Please also note that we have some pre-translated files that you can use directly for our theme and plugins, however they are not 100% complete but they are a huge help and you can download them here => http://bit.ly/2duZ2e4
If you need any further assistance regarding translation we welcome you to open a ticket with us and our support team will look into your issue as soon as possible.
Click Here To Create An Account & Get Avada Support
Looking forward to help.
Thanks
-Ammar
Hi,
I have a question is there posibility to add sidebar to product category page? my shop page like this (the first picture) http://imgur.com/a/qn8Rw and after I click category (ex: brand) the page direct to product category page but it don’t have sidebar (picture number two) http://imgur.com/a/qn8Rwi’m using avada for the theme and woocommerce for e-commerce, can you help me how to fix that?
Hello @silversterttp
You can definitely assign sidebars to category pages in our theme, this is done via Avada > Theme Options > sidebars > WooCommerce Archive Tab
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support center and then post up a new topic. A purchase verification is required to signup.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
tank you, i never know abaout that by the way I already purchased avada but not me who purchased avada it’s my boss
Hey @silversterttp
No problem at all, however whoever purchased it can simply sign up to our support open a ticket for any further assistance required
Click Here To Create An Account & Get Avada Support
Thanks for choosing Avada.
-Ammar
Hi.
How would I assign a different template to the individual FAQ pages…?? Currently, it is pulling the default Blog template with a sidebar and meta-tags but I want it to be individual pages for each of my FAQ items.
Thanks in advance.
Hello @Driven13
Our FAQ Items are now a post type of their own actually and you can simply use any page template that we offer to put them, the FAQs are now displayed using our FAQ element so basically you can use them anywhere you want be it a 100% width template or a default one or a post type such as portfolio or post, are you not able to do that?
I see that you have a valid support as well so you can simply open a support ticket if you have any issues regarding FAQs and our team will gladly assist you with these.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
-Ammar
Appreciate the response.
I am referring to the individual FAQ pages, the ones that you get to via a permalink and not the page which lists out all the FAQs. These permalinks/posts are auto-created by Avada (I think).
I could not find an option where it would let me set the template for these individual FAQ pages. Can you guide me to it…??
Hi there
To assist you further, please create a support ticket using the link below and our team will gladly assist and guide you
Click Here To Register and Get Avada Support
Thank you, MB
I am trying to do that but I cannot seem to connect my new Purchase code to my account as my email address has already been used for a different client. I do NOT want my email address associated with the old client as that was quite a long time ago. Can someone from support dis-associate my email address from the old client…?? Where should I send the information to for this to happen..??
Hi there
Please send your info to -> support@theme-fusion.com and we will check into this for you
Thank you, MB
Ok, I have sent the email. Thanks.
Thank you!
We’ll be in touch ASAP.
-Weston
Still have not heard from you guys. How long more do I need to wait for a simple request like mine…???
Hello @driven13
We are sorry for the delay, its due to weekend however we will be replying you as soon as possible.
Thank you for your patience.
-Ammar
Hello,
I also just double checked that email account and searched for “driven13” and could not find the email. However, I am not the one to manage it, our Support Manager is, so he may of already replied and somehow it’s not come to you. I’ve left him a note to double check.
What was the title of the email? And can you verify it did go to support@theme-fusion.com?
We reply to emails the same day so something did not come through, or go out from our end.
Let us know!
I installed this theme recently and it was working great, but now the “Use Fusion Builder” button doesn’t do anything and I can’t edit pages that have been started with the Fusion Builder.
I tried it in multiple browsers with no difference
I tried deactivating and reactivating the plugins with no change
I’m using theme version 5.1.6, Fusion Core version 3.1.6 and Fusion Builder version 1.1.6
Has this happened to others? Is there a quick fix?
Hello @DesignbyJA
I believe you have a broken JS somewhere that is not letting the Fusion Builder load for you on the pages, a very easy way to check this is by simply right clicking and checking the console of your browser and see if you can get any red errors there, if you do some basic troubleshooting steps are these.
Please disable all your 3rd party plugins and check once again, also check your code fields area inside Avada > Theme Options > Advanced > Code Fields for any broken JS code.
However if the issue persist for you please do open a support ticket and our team will gladly look into this issue for you.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
-Ammar
It looks like its the WooCommerce Membership plugin (https://codecanyon.net/item/woocommerce-membership/8746370?_ga=1.31603454.1335056423.1489872267) which means I can’t use your theme for my membership website…
I have a website already running that I was trying to update with a new look, and I need it to work with the plugin for obvious reasons.
Hello @DESIGNbyJA
Have you talked to the plugin authors about this? there are some major Woo changes in past couple of days with the 3.x version being out so perhaps they need to make adjustments to their plugin too?
However we will gladly take a look and see if this is something that can be fixed from our end, you will need to open a support ticket for this with your complete site details and our team will gladly check this out for you and provide you with necessary details.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
I hadn’t updated to the newest Woo yet and tried that when I saw the new patch was available, with no change
I posted about the issue on their plugin page this morning but I’m not sure what can or will be done.
the theme I’m currently running (Striking Multiflex) has options for moving Js to the bottom when conflicts arise. Avada doesn’t have anything like that do they?
Hello There.
We do not have an option for moving the JS files to footer right now, however i will suggest you to try and disable the compiler from Avada > Theme Options > Advanced > Dynamic CSS & JS and see if that makes the plugin works.
Thanks
-Ammar
I did that before I posted… It didn’t help. Hopefully I can get help from the plugin people else I have no use for your theme.
Hi there
What we do need to clarify is that is simply not possible to guarantee perfect compatibility with every 3rd party plugin on the market. However, what really does help is for our developers to take a look and if we can pin point the issue, that info can be relayed to the plugin developer. We do not have any control over this plugins development or code but a heads up will certainly help
Also, you do have valid Grandfathered support that allows you access as explained here -> http://bit.ly/1SwDKpe – you have never before created a support ticket. I encourage you to do so here, explain the issue in the ticket and we can check it
Click Here To Get Avada Support
Thank you, MB
And with any other plugin I would be able to adapt and try a different plugin, except I’m trying to create a seamless transition from old site to new and for that I have to use this particular plugin… I totally understand they don’t always line up, but in this case I have to have it else I can’t move forward.
I will create a support ticket and maybe we can root out the issue. I bought this theme and sat on it, preparing to update a 200+ page website is no fast-task!
No worries See you in the support queue
Well… I tried to create an account and it seemed to work but then when I went to login after account creation I got this error:
“Your account is missing a valid purchase code. In order that we can help you resolve this, please email your support username and Themeforest purchase code to: support@theme-fusion.com.”
No worries, I have sent you an email with more info. Please check your inbox
I upgraded to version 5.1.6, but the plugins fusion core and fusion builder will not update. Whenever I select update for one of those plugins, it deactivates it instead. I activate the plugin and it’s still the older version (3.1.4 and 1.1.4). I tried ftp’ing the theme in hopes that something was off there, but it didn’t help. Is there a way to ftp the two plugins?
Hello,
I’m sorry you’re having trouble installing these plugins. It’s possible that the host is blocking the servers where the plugins are coming from.
We have a fallback for this where you can download the plugin files from your support desk. For details on that, see fallback method #5 here > http://bit.ly/2mNPb8I (see > http://prntscr.com/eyyux3)
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Perfect! Thank you.
You’re always welcome
Cheers
-Ammar
Hi Avada,
We updated our clients websites 2 days ago to Version 5.1.6.
Today we have received notifications via Google webmaster tools all 3 sites:
https://drbackhaus.com/ https://dk.drbackhaus.com/ https://uk.drbackhaus.com/Are running malware scripts – “uncommon download” warnings.
We ran malware checks, on all sites and the sites are fine except for these 6 read/write errors in the Avada theme.
Read/Write Errors
X…/uk.drbackhaus.com/wp-content/plugins/fusion-builder/inc/lib/inc/redux/custom-fields/ace_editor/ace.js X…/uk.drbackhaus.com/wp-content/plugins/fusion-builder/inc/lib/inc/redux/custom-fields/typography/googlefonts-array.php X…/uk.drbackhaus.com/wp-content/themes/Avada/includes/avadaredux/custom-fields/ace_editor/ace.js X…/uk.drbackhaus.com/wp-content/themes/Avada/includes/avadaredux/custom-fields/typography/googlefonts-array.php X…/uk.drbackhaus.com/wp-content/themes/Avada/includes/lib/inc/redux/custom-fields/ace_editor/ace.js X…/uk.drbackhaus.com/wp-content/themes/Avada/includes/lib/inc/redux/custom-fields/typography/googlefonts-array.php
We believe, Google not for the first time, is reading these errors as critical malware and is pulling our clients website from being indexed and ranked.
We would appreciate if you can look at this matter.
https://www.google.com/transparencyreport/safebrowsing/diagnostic/?hl=en#url=https://drbackhaus.comHello,
The Avada theme is definitely malware free. Security is not something that we take lightly. I’ll forward this information to our developers so they can look into this.
Thank you!
-Weston
Hello!
This is definitely not something that would happen on every Avada install, as you can easily see by checking out live demo: https://avada.theme-fusion.com
https://www.google.com/transparencyreport/safebrowsing/diagnostic/?hl=en#url=https://avada.theme-fusion.comFurthermore, as Weston said, we take security very serious. This is the first report about such an issue though, so we suspect it to be something unique to your installs.
Can you please create a support ticket where you can give us more details and also login credentials so that we can check out what is causing the problem for you? Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
Mark
Hello,
Can you tell me know how do I add a space between the comment box button and the footer? https://gyazo.com/dccbb8e1b10e9363cd68bbf8c3c9f808
Hello!
That will be your page’s bottom padding. You can apply this in Theme Options > Layout;
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
I also just patched and have a blank page with the following error when I try to get access to wp-admin/ dashboard area. The website is viewable still but no access to dashboard without seeing the following error:
Fatal error: Call to undefined function mime_content_type() in /home/ethering/public_html/wp-content/themes/Avada/includes/class-avada-fonts.php on line 63What steps can I take to make my website accessible again? I have a online chat program installed and cannot get to anything at all in the backend. Thanks in advance
Hello,
I’m sorry you’re having trouble here. We would be happy to check into this for you. I see you have a current support license. So we can better assist you, please submit a ticket through our support center.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Hello,
Just an update here, this was due to an issue for specific PHP configurations and a recent patch addressing issues with mime types for custom fonts. We’ve updated the patch and you can fix this by just applying the patch again.
We’re sorry for any inconvenience caused.
Thank you!
-Weston
Hello!
I installed the patches but now the Theme Options are not displayed, a blank page is displayed.
Hello,
I’m sorry to hear you’re having trouble. There may have been an issue while the patch was applying. You can fix this by installing the theme freshly through FTP.
Before uploading the new files, make sure to remove the old theme files first. Never overwrite the old theme files with the updated version as that can leave behind files that aren’t meant for the new version and cause instability.
You can find more info on this as method #3 here > http://bit.ly/2fSeNKa
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Hello!
Just an update here, this was due to an issue for specific PHP configurations and a recent patch addressing issues with mime types for custom fonts. We’ve updated the patch and you can fix this by just applying the patch again.
We’re sorry for any inconvenience caused.
Thank you!
-Weston
thanks
It is our pleasure
Hello! Congrats, Avada seems like an awesome theme! I have just one question before buy it:
I sell digital classes/courses online, through an independent site, like Udemy, for example. So, I just need a store front for my courses and the “buy this course” button will redirect my client to Udemy. I know that I can achieve that with WooCommerce, but what I need to know is if I can customize my home page and the product page itself.
See this example, please, I’m 99% sure that this guy uses Avada: http://courses.videoschoolonline.comDo I need an external plugin in order to display that little boxes with a thumbnail, course information, teacher name, price, etc? Is that doable with Avada?
Thanks a lot! Have a good one!
Hello!
That site isn’t using Avada, but you can certainly get a very similar style through the Avada fusion Builder. I mocked up a quick demonstration of that to show how close it can come with just a few minutes in the Avada Fusion Builder > http://prntscr.com/eyy8in
You could of course spend a more time to polish that up, but that will show roughly what can be done to replicate that layout.
As for linking to your Udemy site, you have several methods to do that. There is of course the button element which you see in my screenshot, but you’re also able to link the whole column, so clicking anywhere on the column would direct your customer to the site where your customer sale would take place.
Aside from Avada options, if you ever want to add quick snippets of CSS to your site, you can easily add a custom class to your elements, then add your CSS either through page specific CSS or through the theme options CSS. This isn’t required to style your site, but is handy if you have some personal touches that you want to add.
I hope this helps in deciding if Avada is the theme for your project!
Don’t forget, you’ll also get 6 months of free premium support, so you’ll be able to run any design / layout questions you have through our team of Avada professionals.
Thank you!
-Weston
Hey, Weston, thanks for your help. You took the time to review my questions and even did a screenshot, thanks a lot. Premium support, man!
I bought Avada yesterday and I loved Fusion Builder, it’s an awesome tool. The problem is that I guess I really need a LMS theme to achieve what I want. Even if I don’t sell my courses in my own platform, I still need an unique taxonomy (course, teacher, classes, class length, and so on) to organize it properly.
Unfortunately, I’ve made a request to refund, ‘cause it doesn’t suit my needs. Hope y’all understand.
Thanks again for the great support.
Best, Bernardo
Hello Bernando!
Yeah we do not include a LMS or advertise it, that would be a 3rd party plugin required for nearly every theme. Sensei is a good one, so is LearnDash. We support both so either one of those could be used, however we do not have design integration for them.
Refund request will be checked out based on Envato guidelines here https://themeforest.net/page/customer_refund_policy, if one was submitted you’ll receive a reply soon.
Thanks!
Hello again!
Can I use Avada on another project if I want to? Or after the initial registration it will only work at that particular site, like it was ‘locked’ to it? I’m asking to use on only one project per registration, of course. I already uninstalled it and I want to know if I could use it on another project, a few months later.
If it is possible, I will cancel the refund request, ‘cause I could use Avada in the future, definitely!
Thanks and have a good one!
Hello!
Yes you can, basically ThemeForest sells a license to use the themes. So you need one license per site you use it on.
After registration on one site, if you do need to transfer it to a new site because the previous site is no more, you can do that and still only use one license since it’s only one site. That sounds like what you need since you removed it from the first site.
The general rule is one site license per site. So if you have it on 3 sites, it would require 3 license purchases.
Thanks for asking!
PRE-Sale questions: Well, theme looks interesting, but honestly just because of your great track records. But there are a lot of questions on our side, i.e. small but important ones like: - is there an accordion AND a toogle? - why does the browser requests flash when opening this page: https://avada.theme-fusion.com/media-2/ ? - what about google fonts? - what about regular tables? - is it possible to set up a “blank” landing page (different header/footer and so on)?
Please help, we need to decide and go on. Thanks
Hello!
There is a toggle element which allows one item to be open at a time, we found through our user base that the accordion style was not needed. If it’s highly requested, we can add an option to the toggles so they act like accordions and allow more than one open at a time. Also, our toggles can have open ones by default, so on page load one of them can be open if needed.
That flash I cannot replicate, it could be browser specific, also could be related to the youtube/vimeo videos. I’ll check with our team on that.
Google fonts are a yes, we have them easily accessible to use for any heading, body font, menus, etc, for example: http://d.pr/i/1hs5v .. also standard system fonts can be used, or you can even upload your own custom font.
We also have regular tables and pricing tables. Regular tables are done like this, you select the style (2 styles) and columns and its auto generated in the editor field for you to fill in: http://d.pr/i/TQ5G ... pricing tables are more featured with this type of UI and many options: http://d.pr/i/XuRS
Yes you can have a blank page: https://avada.theme-fusion.com/blank-page/
Thanks, let us know if you have further questions
Thanks for your fast reply – that’s a very important point and a pro-sale aspect, so keep that fast reacting up, very important. OK, well, sad in terms of the accordion thing (really), but the rest seems reasonable. So we are still a bit unsecure but probably we will give it a try…
Hello,
Well, if you have any further questions, please just let us know! And yes, we also value being responsive to customers and have a worldwide team which means there’s just about always someone working to support the Avada customer base.
We hope to see you in the amazing Avada community!
-Weston
Hey Themefusion, as we thought, we are having this issue with the missing accordion functionality. We do need an accordion (!) not “just” a toggle. So how we can do this?
Hello!
Currently we do not have an accordion, we only have a toggle as explained above.
Unfortunately it is not something we can hand out as a file change or anything, it would have to be a new shortcode or additional features added to the original shortcode that needs developed then tested by our dev team and added into a release.
What you can do, and this is not full accordion but may help your situation, is that you can set the page load to “YES” for each toggle, so when the page loads, each one is open. Right now that is the closest we have to it.
However, I will notate it that you have requested it, to add it back in typically we need several requests to do it. I’ll notate this a few times for you though 
Thanks!
I did just add this again and a dev replied, while it’s not ideal what you can do is add individual toggle elements with one item per toggle. So instead of adding one toggle that has 5 items inside of it, you would add 5 toggle elements with one inside of it. That will allow each one to stay open. That will give you what you need until we are able to get this worked into a theme update.
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
Thank you!
Hi! I have install last version of Woocommerce and Avada, but i have a problem. In a checkout page an others, i have parts in my language (spanish) an other parts in english. I try translate all files but doenst works. ¿Can you help me with this? Where is the lines for translate the english parts?Thanks you
Hello,
There were some WooCommerce text changes which affected the translation of that text. To ensure your translation files have these updates, you can update your .po file with the .pot file in the /languages/ folder of the latest Avada theme files and fusion-core + fusion-builder plugins.
You can find details on doing that here > http://bit.ly/2o8i5AP
Specifically, this section > http://prntscr.com/eyrey3
Once you update the .po with the new .pot file, look for the text that isn’t translated on the frontend and apply your new translated text. That should correct this for you.
If you would like one on one assistance with that, please sign up at our support center and submit a new ticket. Be sure to include all the details you have about the issue, your site URL and version of Avada.
For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Hi! Let me register for assistance, and let me renew support, because are rellay good. Thanks you!!
Thank you!
We’ll be looking out for your incoming ticket
-Weston
