Hi applabxco,

Thank you for using our H-Code theme and contacting us.

That page title is “Center Logo” and if you have imported demo data then it should be available at this url – http://www.yourdomain.com/center-logo/ in your setup

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

They said “Slider revolution unable to find the slider”

That revolution slider should have been available if you imported demo data and that time revolution slider plugin was installed already. But somehow that slider is not there in your setup then create a support ticket with your WP admin access, so support team can help you.

Thanks,

ThemeZaa

Hi applabxco,

Thank you for your interest in our H-Code theme and contacting us.

Above is themeforest iframe url, so please try our actual theme demo page – http://wpdemos.themezaa.com/h-code/home-main/ and it will show more score and also you can check the real speed score in Pingdom tool here – http://tools.pingdom.com if needed.

Thanks,

ThemeZaa

Hi wp_boffin,

Thank you for your interest in our H-Code theme and contacting us.

1. Our theme is already coded with WP standard considering speed optimisation but still the page load speed depends on your server speed and other configurations as mentioned in our article, caching and physical size of the images. For your information our demo is hosted on Inmotion Hosting.

2. You can please check number of http requests and data size here – https://tools.pingdom.com/#!/eFT2nu/http://wpdemos.themezaa.com/h-code/home-main/

Thanks,

ThemeZaa

Hi mwiegel,

Thank you for your interest in our H-Code theme and contacting us.

Unfortunately we do not provide trial before purchase and if you are using any third party custom made plugins which interfere theme feature or style then you will surely need to customise either plugin or theme to make both compatible to each other. But if you can send those plugins to info@themezaa.com and more details like what should work fine then we would be happy to check it for you.

Thanks,

ThemeZaa

Hi Accolades,

Thank you for your interest in our H-Code theme and contacting us.

Unfortunately WooCommerce do not have that type of template feature to have all product details in a listing page, so by default that feature is not available but you can create or customise the WooCommerce template to achieve it.

Thanks,

ThemeZaa

Hi KevlarDon,

Thank you for your interest in our H-Code theme and contacting us.

Do you mean a demo related to cosmetic shop or something? If yes then no we do not have that type of exact ready demo page. If I am understanding something wrong then please provide more detail.

Thanks,

ThemeZaa

Hi canast,

Thank you for your interest in our H-Code theme and contacting us.

Unfortunately we do not have trial before buy. But you can please check our demo site speed which have implemented optimisation tips as per this help article – http://wpdemos.themezaa.com/h-code/documentation/installation/optimization-tips/

Also you should have good server speed, lower physical size images, caching (W3 Total Cache plugin) as these things also affect the page loading speed.

Thanks,

ThemeZaa

Hi charlietrutiol,

Thank you for your interest in our H-Code theme and contacting us.

Yes the top hero section is built with revolution slider.

Thanks,

ThemeZaa

Hi anishg,

Thank you for using our H-Code theme and contacting us.

Please refer this help article – http://wpdemos.themezaa.com/h-code/documentation/installation/demo-installation/ to use our one click import demo data feature to have all pages as per our demo site in your setup.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi stevenpennington,

It seems our support team have already replied your ticket. So you can please communicate further in that ticket if needed.

Thanks,

ThemeZaa

Hi annatews,

Please create a support ticket here: http://www.themezaa.com/support.php with your WP admin access, so our team can check and guide you further.

Thanks,

ThemeZaa

Hi annatews,

Thank you for using our H-Code theme and contacting us.

Please make sure to extract the download package and inside you will see h-code.zip file which is actual theme zip, so please upload that h-code.zip file and it should work fine then. Also please refer this help article – http://wpdemos.themezaa.com/h-code/documentation/installation/updating-h-code-theme/ for how to update theme and included plugins.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Menu order refers to Order field (numeric value) in add/edit post > Page Attributes section in right part.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi alesiainc,

Thank you for your interest in our H-Code theme and contacting us.

Yes of course Visual Composer premium plugin is included in the theme package as free of cost.

Thanks,

ThemeZaa

Hi cyrusantonius,

H-Code update was ready last week but WooCommerce released their 3.0 version 2 days back and hence we are working on that version integration and testing, so H-Code theme update will be released this week.

Thanks,

ThemeZaa

Great, looking forward to the update this week:)

H-Code update 1.8 is already released on 7th April.

Thanks,

ThemeZaa

How can I set the webpage to full width. I want the picture to cover the entire screen. How do I get rid of the margins? Thanks

I’m in a hard position and really need someone to answer me after posting this request for help 9 hours ago and having a support ticket as well. Help Needed Man…

Hi stevenpennington,

Thank you for using our H-Code theme and contacting us.

We have already mentioned it may take us approx. one business day (24 hours) time to reply any support request due to time zone difference but we have replied you within 11 hours. Your queries are answered by our support team in Ticket#: 680089.

Thanks,

ThemeZaa

Hi g7studios,

Thank you for your interest in our H-Code theme and contacting us.

Unfortunately we do not provide trial but you can please check our demo site speed which is full of lots of pages and do not have anything done extra except the optimisation tips we have provided in our documentation here – http://wpdemos.themezaa.com/h-code/documentation/installation/optimization-tips/

Thanks,

ThemeZaa

Thank you. I am working on a site that has over 15,000 products and i need to make sure it will run smooth. The sample install does not have that many products so I can’t really tell how it will function.

Hi g7studios,

We have just implemented Style for WooCommerce plugin store pages, so here speed depends on WordPress and WooCommerce instead of theme and also depend on your server configuration also.

Thanks,

ThemeZaa

Hi zenichal,

Thank you for using our H-Code theme and contacting us.

You can overwrite / change default theme fonts in Theme Settings > Font Setting.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php

Thanks,

ThemeZaa

Hi skillsource,

Thank you for using our H-Code theme and contacting us.

Please create a support ticket here: http://www.themezaa.com/support.php with your online url and WP admin access with whatever details you can provide to better understand and hence our support team will guide you in the right direction.

Thanks,

ThemeZaa