6351 comments found.
With last update there is a bug with icons. In several pages of my website, now i see “text” in place of icons.
Hello,
Thanks for feedback! Please create a ticket on our Support Portal https://help.us-themes.com/ so our support guys could investigate the issue better.
Hello, it would be possible to add the WhatsApp share function in the RRSS share buttons function, thanks
Hello,
At the moment Impreza doesn’t provide this feature out of the box. But you can create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hi,
I have 2 questions. Or 1 is just headsup for you guys.
1. The live preview on the themeforest page is not working properly. If you click on live preview you will get the homepage of impreza where you can choose to take a look at some demo sites. It is not possible to click these mockup imacs the see the demo.
2. I’m trying to make columns in contact form 7. So I can’t use the visual composer. What is the shortcode for two columns? I tried to copy the visual composer code, but that doesnt work
See homepage, still under construction (down at the bottom) http://www.wvsgroep.nl/puurstip/webroot/Kind regards, Hanneke Verhoeven
Hello Hanneke,
1. We’ve fixed the issue. Thanks for feedback!
2. That’s a complicated question, go to our Support Portal https://help.us-themes.com/ and create a ticket there, so our support guys could find a solution for you.
Waiting to hear from you soon!
ok just did that.. Tnx
HI Guys. I am just trying to access the demo page but I see that the sample demos, particularly main demo does not work.
Hello,
Thanks for feedback!
Unfortunately, we can’t replicate the issue, provide more detailed description so we could investigate better.
If I go to themeforest.net Impreza page and I click on the “live preview button.” When I clicked on the view demo button, a landing page opened with amessage at the top saying Landing with a date in 2016 and none of the demos on the screen would open. I see this has been fixed now
Hello,
Unfortunately, there was a temporary glitch which was fixed by our developers.
Let us know if you have any further questions!
Hi – amazing theme. Just building a new site and the header builder options are all over the place and can’t fill certain elements in. Are you aware of any issues? And if so can you please advise on a fix. Thanks
Hello,
Header Builder works well. Please create a ticket on our Support Portal so we could investigate the issue.
Thank you, we look forward to serving you!
Hello. Great theme. I have purchased one licence and would like to purchase another 2. Are there slight discounts available for multi licence purchases?
Hello,
Thanks for feedback! Unfortunately, there are no discounts available.
Let us know if you have any other questions!
That’s ok thanks. I will purchase anyway. Fantastic job with the theme. I will probably use for all my upcoming projects. One request for future updates. To be able to easily add images to the menu drop down.
Our developers working on such feature, it will be implemented in one of the next major updates.
If you want any feature to be implemented, create a feature request on our Support Portal and if it will receive significant amount of voices from other clients, we’ll consider implementing it in one of the next releases.
Let us know if you have further questions!
Hi there,
I´ve purchased the Impreza theme 2 times already and it´s just great, but now I´ve got an issue after changing the Domain. I activated the Purchase license for a „dummy-domain“ which my Provider gave me. After changing the URL 2 days ago it´s actually everything fine, but the font awesome Icons dont disappear: In my wordpress Dashboard impreza is activated, but the visual Composer tells me i´ve got no license for it oulthough it´s actually included in your theme. After that I visited https://help.us-themes.com/user/VfL_Chris/licenses/ and deactivated the license for the old „dummy-domain“ which is called www.333666999.de, then i wanted to activated it for the new URL (schwarzer-knoblauch.net) but i cant find any button or link to do that. Can you tell where and how to do that and if this license Problem with the visual Composer is the actual reason for not showing the font awesome Icons? The other Elements of the visual Composer seems to work.
Thank You.
Best regards.
Hello,
We already answered on your e-mail and on our Support Portal: https://help.us-themes.com/impreza/tickets/18608/
Can you tell me how to expand the left side optionsmenu, so i dont see only logos but text too
wp-admin/admin.php?page=us-theme-options
thanks
Hello,
Unfortunately, Impreza doesn’t provide this feature. You can deactivate Header Builder addon to make it expanded.
Let us know if you have further questions!
shure you do,maybee i havent tell it right to you. i have seen it on an other laptop, but dont know if it has to do with a resolution problen or any otion to display it
i see the options like this: https://i.imgur.com/6aIi9J5.png but what i want is this with the description of the submenus: https://www.jonasschindler.de/wp-content/uploads/Impreza-Theme-Optionen.jpgdo you know now what i mean?
deactivate Header Builder
sorry 
Can you help me with one small thing? I would like to copy zoom effect from Titles blog style to small square. I have code I need but I can’t find proper css to target it. Thanks.
Hello,
Please note that we don’t provide support for non-standard theme modifications, you can create a feature request on our Support Portal https://help.us-themes.com/ and if it will receive many voices from other clients, we’ll consider implementing it in one of the next updates. Or you can hire a developer if you need this to be implemented ASAP.
Thank you for that but Im not interested in implementing this in next updates. Funny. You have provided support for same question but for Trendy style (https://help.us-themes.com/impreza/tickets/15413/) I’m asking just for simple css I can’t find in your theme and not for custom work. And this is only copying style from one class to another. Nothing else. I have two other licences on themes you decided are not profitable and are no longer available. My clients are asking what next and only reasonable thing you have is to buy another licence for Impreza which I did. I think I will look for other theme for my next projects and I will not extend my support for impreza because is useless.
Non-statndard customizations aren’t covered by our support scope (and were never covered), despite this fact our support guys provide them when they have a few free minutes.
You can create a ticket as Customization on our Support Portal, and our developers will provide a solution when they have some free time, but you should extend support in this case. Isn’t it fair?
As I can see, you have one more Corsa license, we provide migration feature for all Corsa clients (take a look at this article for details) if it’s not an option, you can request a refund for Corsa, we don’t push our clients, so you decide whether use theme or not.
Thanks for understanding.
No worries. Problem solved. No need for help anymore. So I will move form Corsa to Impreza later on. I still have Astra license and because of that I switched to Impreza, but in that time there was no refund. Do I have to migrate using plugin? Can I migrate “manually” and then ask for refund? Thanks.
Hello,
You can migrate using migrator plugin, it’s the most convenient way or migrate manually, in any case you can request a refund for Corsa, once the migration is done. Don’t forget to make a backup before making any changes to be in safe.
Let us know if you have further questions!
Hi, im trying to do A B testing and i need to inset a Google Analytics code on the page. I cannot use RAW JS in the page it self, but i need to place the script after the <head> tag on that page. Usually pages have a Script section below. How can i do this with your theme?
Hi,
You can add your code to functions.php file in your child theme, take a look at this reply for details.
Let us know if you have further questions!
What does that code do, i have seen it but not sure what it does?
Hello,
You asked to add a code into HEAD area, and that snipet just adds your code between head tags.
Let us know if you have further questions!
How can I put an image in the header of the blog page? When selecting blog page as news page, that option is deactivated
Hello,
Go to Settings > Reading, deactivate Posts page there, then open the page in Backend Editor and add Blog as element of Visual Composer.
Let us know if you have further questions!
What element of the blog can I add to appear with the same style as before?
Element is called Blog. You can find it in the list of elements, take a look at this screenshot: http://prntscr.com/f5tf5i
Perfect! thank you very much!
It is possible to do it also in the single post?
Yes, you can set Title Bar Background image for any post via Page Options, take a look at this screenshot: http://prntscr.com/f5thfq
Let us know if you have other questions!
Does not work on the single post
Please create a ticket on our Support Portal https://help.us-themes.com/ so our support guys could investigate the issue.
Thanks!
Couple pre-sales questions: I want to set the site to the “Portfolio Demo” as shown in your demo examples. How do you set this option in the theme? (I tried the test drive site, but could not figure this out.) Also, can shopping be added to that “Portfolio Demo” theme option as well?
Hello,
At the moment themetest.net doesn’t provide ability to switch demo content, on a real site you can just select desired demo content and import it, you can combine demo content as well, so yes, it’s possible to add shopping feature to any demo you like.
Let us know if you have any further questions!
Hello, I’m using Flipboxes added with links as separate buttons, but the buttons don’t work when I click on them. And I added the links themself 
Can you please help me out with this?
Thanks in advance!
Hello,
This question requires additional information from you, some of which may be private. Go to our Support Portal https://help.us-themes.com/ create a ticket and proivde the relevant URL so our developers could investigate the issue better.
Thanks in advance!
Hello Any chance of a new news / magazine demo? Or a new post design? Would be appreciated The blog demo and posts are beginning to look a bit dated.
Hello,
You can select Modern or Trendy layout to change the look of posts. Also you can create a Feature Request on our Support Portal, and if it’ll receive significant amount of voices, we’ll consider implementing new layout in one of the next updates.
Let us know if you have further questions!
Hello, how can I modify from the child theme the file /framework/templates/elements.php To take the changes of the child theme before the father.
Hello,
You can move a copy of this file to /Impreza-child/templates folder. But we don’t recommend overriding theme templates, because our developers change them frequently so you should apply your changes to original file after update if the file was changed.
Let us know if you have further questions!
It does not work as it says
Go to our Support Portal https://help.us-themes.com/ and create a ticket there so our developers could investigate the issue better.
Thanks!
Send!!
Hi, I am trying to make a full page video header, but the logo and menu will fade too much in the background. Is there a transparency I can add behind the logo and menu?
Hi,
You can set your header to be tranparent via Page Options, take a look at this article: https://help.us-themes.com/impreza/pages/page-options/
Let us know if you have further questions!
yes, this is a great option. But My video which will than display awesomely nice makes my menu text difficult to read. If I make it white, its hard to ready, if I make it black its hard to read. I was hoping I can add a transparent block behind the menu , infront of video transparent header so its easier to read. And thank you for the reply!
At the moment Impreza doesn’t provide this feature out of the box, go to our Support Portal https://help.us-themes.com/ and create a ticket as Customization there, our developers will provide a solution when they have a few free minutes.
Thanks!
Hi there, how do I ensure all tabs that convert to accordions are automatically closed on mobile devices and not all open? Thanks
Hi,
Make sure you didn’t check Active checkbox at Section Settings, take a look at this screenshot, if there are no active sections, they will be closed on mobiles.
Let us know if you have further questions!
I am getting the following error: [04-May-2017 10:18:03 UTC] PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Element must be mapped in system’ in /wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php:1426 Stack trace: #0 /wp-content/plugins/js_composer/include/helpers/helpers.php(1419): Vc_Shortcodes_Manager->getElementClass(‘vc_separator’) #1 [internal function]: vc_do_shortcode(Array, ’’, ‘vc_separator’) #2 /wp-includes/shortcodes.php(345): call_user_func(‘vc_do_shortcode’, Array, ’’, ‘vc_separator’) #3 [internal function]: do_shortcode_tag(Array) #4 /wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(vc_col…’, ‘do_shortcode_ta…’, ‘[vc_column_text…’) #5 /wp-content/themes/Impreza/framework/shortcodes/vc_column.php(95): do_shortcode(‘[vc_column_text…’) #6 /wp-content/themes/Impreza/framework/functions/shortcodes.php(148): require(’/home/...’) #7 [internal function]: in /wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php on line 1426
Hello,
This question requires additional information from you, some of which may be private. Please create a ticket on our Support Portal so our support team could investigate the issue.
Thanks!
I’m planning to buy this theme. I tried the demo version for a couple of hours and there is 1 problem i cannot solve.
This is the homepage I’m working on: http://impreza-bsty013.themetest.net/I used the portfolio caroussel on the homepage. 4 images shown. I want to have navigation arrows. This an option like the navigation bullits. But when I turn the arrows on nothing happens. They are not showing on the frontend. Is this a bug? Or am I doing something wrong here.
Kind regards Hanneke Verhoeven
Hello,
As I can see, the arrows are disabled, please turn them on at Portfolio Settings, take a look at this screenshot, I also created a page with these arrows: http://impreza-eijmr23.themetest.net/ they are shown properly there.
Let us know if you have further questions!
Also make sure that Items Quantity is bigger than Columns. http://prntscr.com/f40b0b
Thank you for the fast reply. It was the quantity. The arrows where on, but because of the quantity not shown frontend. Thanks again. Great theme btw. Going to buy it now.
As support has ended and I cannot post a bug report to let you know of this issue, here it is.
Iam getting a bug in us.core.min.js on line 93. this.settings[this.state] is undefined. I replaced this.settings[this.state].options.scroll_breakpoint)||100 with this (this.settings[this.state] && this.settings[this.state].options.scroll_breakpoint)||100 and everything worked again.
Just FYI.
Hello,
I forwarded your message to our developers team so they could investigate this issue better.
Thanks for feedback!
