28306 comments found.
Hi there, is there custom CSS that will make ALL headers lowercase? If not, I need to get the checkout breadcrumbs into lowercase. Thanks.
Hi there,
You can change the case of Navigation in Theme Options > Style > Typography > Text Transforms and set NAVIGATION / TABS to Normal.
That didn’t change the checkout breadcrumb headers to normal. What is the CSS to change the checkout headers/breadcrumbs to normal or lowercase?
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.checkout-breadcrumbs{ text-transform: capitalize; }
I have plenty of errors on product pages after upgrading to woocommerce 3.0 and Flatsome 3.3.5
Notice: woocommerce_get_template est déprécié depuis la version 3.0 ! Utilisez wc_get_template à la place. in /home/annechar/public_html/wp-includes/functions.php on line 3830
What can I do to resolve this please?
Hi there,
Have you upgraded from version 2.x?
Hello, Currently when a new customer goes through the checkout process, they are automatically treated as a guest and they are not given the opportunity to register as an account on the website and get a password. They can only do this if they manually go to the accounts tab and press register.
Is there any way of enabling a feature so at the checkout stage the customer is given the option to register an account or proceed as a guest?
also if they did choose to proceed as a guest, at the end of the checkout process, is there a way of the customer being asked for a final time to register (as all details have already been filled in through the guest checkout) and get a password so they can login to there account at anytime and view there orders.
Many thanks in advance.
Hi there,
Yes, please enable customer registration on the “Checkout” page in Woocommerce > Settings > Accounts
Hey! Quick question, can we have transparent color overlay on hover with main blog article?
Hi there,
I am not sure I quite understand your query. Please elaborate further in an email via the support tab and we’ll look into it.
I just purchased the theme and I was hoping there is a shop option to make the shop page full width, similar to amazon. Is that possible?
Hi there,
I am afraid we do not have a setting for that. You will need a bit of customization to achieve this.
Pre-sale question: A listed feature of the theme is its speed. 98/100. I have checked a bunch of the sites in the Showcase and all perform poorly in the Page Speed tool. How hard is it to replicate your page speed, out of the box? or are you utilising caching plugins, CDN and WP Engine?
Hi there,
It is quite easy to improve the site speed. Please see http://docs.uxthemes.com/article/232-how-to-increase-page-speed
Thanks for your reply.
Weird then that none of your Showcase sites and even your own demos have not optimised for speed. Checking several of your demos they do not get close to the 98/100 claimed.
Don’t get me wrong I think your theme rocks and is hands down the best ecommerce theme around. My concern is none of the demos or Showcase sites created by clients have even a decent Page Speed score.
I appreciate the webmaster needs to take responsibility for many of the tweaks that impact performance but the recommendation “Eliminate render-blocking JavaScript and CSS in above-the-fold content” is recommended on every site I checked running Flatsome. Is that recommendation something you can code? -It would give you a huge advantage over almost every theme available.
Hi there,
To eliminate render-blocking JavaScript and CSS in above-the-fold content, you will need a caching plugin. We recommend W3 Total Cache plugin.
Hi – Rather randomly the PREV / NEXT NAVIGATION has vanished from my product pages?
It’s checked… i’ve unchecked saved and rechecked and saved the options… no difference.
Any ideas?
Hi there, sorry for the trouble.
Please send your website’s URL via the support tab and we’ll check it out.
I’m getting this error. Failed to load plugin: textcolor from url /wp-includes/js/tinymce/plugins/textcolor/plugin.min.js Probably after upgrading WP or Theme. What is the solution?
Hi there,
This is possibly a plugin conflict. Please shoot an email via support and we’ll look into it.
Hi, Im fairly new to wordpress so bear with me… if I want to create a site containing 50 products, do I need to create 50 different products page then?
Hi there,
Yes, you will just need to create the 50 products in WooCommerce http://docs.uxthemes.com/article/213-woocommerce-simple-product
hello, is there a way to use ux builder a design for a page (product below the fold) or blog post. than save the layout that was createed in ux builder as a template so it could be used on all similar pages ?
Hi there,
I am afraid the UX Builder does not support this at the moment. You can place a request for this feature here https://uxthemes.canny.io/flatsome
Hi there, I’m using Flatsome 2.9.9 on the latest Woocommerce version and my customers can’t add items to cart on the single product pages. Please help, thank you!
Hi there, sorry for the trouble.
Please send a link to your site via support and we’ll check it out.
How can i add rel= no follow to all products carrousel from homepage or all catalogue products. Thanks
Hi there,
You will need to edit the theme files to achieve this.
Hello ! The theme is really good but I have few problems : - I tried to delete the breadcrumbs with someone old comment : breadcrumb-row{display:none} but this doesnt work for me - I have some resolution and size problem on mobile about text that appears on pictures for landing page and the top title (with title and breadcrumbs) with some space line that appears - I would like to required every customer to put their phone number but nothing works with all the function i found online
Thanks a lot for your help!!
Hi there, sorry about the trouble.
1. To remove the breadcrumbs, place this snippet in your functions.php file
add_action( ‘init’, ‘custom_remove_breadcrumb’ ); function custom_remove_breadcrumb() { remove_action(‘flatsome_category_title’,’flatsome_shop_loop_tools_breadcrumbs’,10); }
2. Please send your website’s URL via support and we’ll check this out.
3. Please elaborate on where you would like the phone number field included.
Has anyone solved the issue with wc-ajax get_refreshed_fragments causing the site to be extremely slow?
Hi there,
This snippet should boost your site’s speed. Place it in your functions.php file
add_action( ‘wp_enqueue_scripts’, ‘dequeue_woocommerce_cart_fragments’, 11); function dequeue_woocommerce_cart_fragments() { if (is_front_page()) wp_dequeue_script(‘wc-cart-fragments’); }
Getting alot of these messages flatsome/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.0.3, Even though I am on flatsome 3.25. Any ideas? thanks
Hi there,
Please update your theme to the latest version 3.3.5 http://docs.uxthemes.com/article/77-how-do-i-update-the-theme. You should not have the error messages after the update
EDIT RESPONSE Ah was able to fix it actually.
Issue one of the menu items sticks at the bottom when you scroll down to read the lower items – the page behind it scrolls and not the drop down/pop up menu. You can view here at rafiastores.gr Its the 2nd menu item on top.
I can not communicate with Instagram. Can you help me thank you
Hi there,
Some hosts block outgoing communications, if your host uses cPanel software there is often a setting to enable outgoing requests.
I would double check with your host to see if they have any ideas.
We installed your theme recently on our web shop and it works fine. Except that any SVG file you use inside the theme or UX Builder (for example the ones from the buttons) is not seen. Please instruct us what to do in order to see all svg files you used inside your theme. Or is there any specific setting we should do for svg support in wordpress?
Hi there,
The theme supports the rendering of SVG files and they are indeed displayed from my end. Please shoot an email via support and we’ll look into it.
Thank you! I’ve checked web server for MIME SVG support and now it works
Awesome 
Thank you for letting us know.
Hi, I need a quick answer please before purchase, i’m on a tight schedule
…. interested in using the Grid Style demo right away.. but,
1- unlike other demos, I don’t see any wpml language switcher in Grid Style 1, will it be possible to add it? or any other option?
2- after switching by the buyer to Hebrew/Arabic/ Yizidi, etc… will it be RTL layout automatically?
3- also, can the blue color in the megashop demo be changed to something else? like the header, the buttons, etc..
Hi there,
1) Yes, you can add it by using the Header Builder
2) Yes
3) Yes, you can change this to anything
Purchasing right now
Hi, can I use the purchase code to activate the theme in my development enviroment and then use the same code when finished in the live enviroment/webb server?
Hi there, you can use the same purchase code for dev and live
Hi, does the theme come with a pre filled xml file to import and get a site up quick?
Hi there,
I am afraid this option is not available in version 3.0. Instead, you get to import the demo content via the setup wizard http://docs.uxthemes.com/article/185-getting-started
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