Hi.

Thanks for your question. No, this theme doesn’t support tickets system. Only if you will use third-party plugins.

Hi. It’s not tested.. but I think it will be working. which exactly plugin do you mean? maybe I will can do testing in next couple of days

actually I haven’t bought the plug in. Want to check first which one works with your template. But the free one i use earlier is “Simple WordPress Membership”

One more question, can I change the color scheme?

In one click no, but almost all elements have options for changing colors

Hi. Thanks for purchase.

I can see blog articles on your site now. Do you want to make as on our demo site?

You need create new page and set it in “Settings- Readings – A static page – Front Page”. After you setted you can adding widgets on the homepage. Go to “Appearance->Widgets” and add widgets to the “Homepage Area”

P.S. You can provide me access to WP admin panel and I will configure homepage (as in demo) for you

If you click on some post you dont see Notting and its same if i click on category

Yes. I sended you new file and uploading fixed version on Themeforest. When upload will be approved you will can download new version of the theme.

Currently processing uploads
TechDesk - Responsive Knowledge Base/FAQ Theme (Update)
Queued for Review
Submitted 2 minutes ago | Delete? 

Hi.

1. Send me message via my profile . I will send you corrected file for the FAQ
2. yes, you need to use SEO plugin. For example Yoast SEO plugin. More SEO plugins here
3. Forum with technical support now isn’t working. Only via Themeforest or email

Hi, AUTZ!

Unfortunately no, but I will add in the next update.

Thank you.

Thank for your instant reply! Will be waiting for this update. By the way, another one great trending feature worth your attention: when users can rate post after reading. It can be a 5 star rating or likes and dislikes. With this feature you can get a feedback from users and see what articles is useful or not.

It can be added as a 3d part plugin from Code Canyon and others, but I really hope to see it in you next update.

Please, let me know if its possible!

I don’t know which is it a plugin.

But if it the plugin from Code Canyon you will can buy it and to integrate yourself.

Thank you.

HI. Thank you for the question.

In the demo, you can see all the pages that can be displayed.

techdesk: Home – http://wp.color-theme.com/techdesk/ (categories with sub-categories), http://wp.color-theme.com/techdesk/giving-wordpress-its-own-directory – single post,

Thank you.

Hi, if do you mean a Standard Text Widget then it’s impossible with standard options. It’s posible using CSS styles for text widget.

For example:

.widget.widget_text {
    background: #FF0000;
}

You should create a new page and specify template for it (specify template in the right side in the page settings.. below button “Publish”).

After it go to “Settings->Readings” choose “A static page (select below) -> Front page” and select your new page.. Click “Save Changes”.

You can see more here https://codex.wordpress.org/Creating_a_Static_Front_Page .

Thank you.

To follow up, perhaps I didn’t phrase the questions well: 1) I didn’t mark anything as sticky and so far all articles show up on the front page. How do I mark certain articles (posts) as sticky and others not? 2) I’m still talking about articles (posts) and not pages, and I have no way of making an entire category show up, even though I have made categories under the Articles section. So far, the home page I can create only has the most recent articles, and playing around with widgets on the home page doesn’t seem to make a difference.

Please provide me access to the your wp admin panel via my profile

Hi. Thanks for your question. I’ll check and let you know.

I checked it. I can see a window with shortcodes but it works not correctly. I will try to fix shortcodes in the next update. Thank you.

Hello,

By default no such feature, but this can be changed esily.

Is it possible to replace the color background with image? (like on front page the color block categories)

Hello. Yes, it’s possible. Go to “Appearance -> TechDesk Options -> Styling Settings -> Default Background Settings” in WP admin panel and specify Uploaded or Predefined images.

Options for fullscreen images:
- Use Predefined Background Image / BG Color / Upload Your Image: Uploaded
- Background Attachment: Fixed/Scroll
- Background Repeat: No-repeat
- Background Position: Full Screen
- Uploaded Background Image: Upload your image for BG

Hit “Save All Changes”. That’s all.

Yes, this theme fully compatible with the WPML.

Hi,

1. Yes, you need to replace all the files from 1.03 to 1.09 versions. Or you can replace entire theme directory in case you use a child theme.

2. You can download the latest version on ThemeForest.

3. Yes.

4. It’s possible, but needed customization work.

Hi,

1. Do you mean something like this? https://www.dropbox.com/s/rz98ie6ijm4k2eo/TechDesk1.png?dl=0

2. Unfortunately no such feature.

1. Yes, I mean this
2. Would it be possible that you modify the theme? I mean, that you’ll give us a budget to program this feature.

Thanks

1. Yes, it can be changed. But need additional development work.

2. Unfortunately no.

Hi. For the sidebar widgets you can change in the widget options. For the main widget (categories with subcategories) you must specify color for the category (Articles->Categories)

Hi,

Thank you for your interest in our theme. We recommend to use third-party plugins for this. It’s more safer and more flexible.

It’s possible via Page Builder plugins, like Visual Composer etc.

Let me know if you have any other questions or need further clarification.