Hello there Carrine,

We have just tested counters and both are working fine https://www.screencast.com/t/KqGgTMcfM6Ph Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our support team will take a closer look and assist you there.

Select

Hi,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will gladly assist you.

Select

Hello there Corinne,

We purchased most of our images on ShutterStock and there is new option for searching where you could upload image and get results for it. Also, you could contact our support team at https://select.ticksy.com and our agent will check if there is ID on shutterstock for this specific image you are looking for.

Best regards,

Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your wp-admin and FTP access and our agent will investigate and help you to setup your site within our theme.

Select

Hello there,

Thank you for taking interest in our theme.

Here you could check how our top menu looks like with side area on the right side http://ultima.select-themes.com/ and the same header type with header top enable is visible here http://ultima.select-themes.com/corporate-home/ Here you could see how Full Screen menu looks like http://ultima.select-themes.com/creative-agency-home/ http://ultima.select-themes.com/app-presentation-home/ and examples of vertical menus are here http://ultima.select-themes.com/pinterest-portfolio-home/ http://ultima.select-themes.com/restaurant-home/

We hope you could find something that fits your needs.

If you have any other doubt, please, let us know.

Thanks,

Select

I sorted it out… there is one thing I can’t get right, under select option, portfolio, once I select the lightbox for video option… I get an error

Fatal error: Call to undefined function WP_Filesystem() ?

Hi there,

It is WordPress function, so if it is not defined you are using some older WordPress version, so try to update WordPress to latest version and try again. If that does not help, please submit a ticket to our support by submitting a ticket at https://select.ticksy.com/ and provide WordPress and FTP admin access in your ticket, so they can investigate this.

Select

Hello there,

Thank you for contacting us. Yes, our theme is compatible with 4.8 version of WordPress.

Select

Hi,

There was some temporary issue on tikcsy that is third party app we are using. It is solved now, so you could submit your ticket on our support forum. Please, reach our support team here https://select.ticksy.com/

best, Select

Hello,

Yes, all links can have hove color which can be configured from WordPress back end > Select options > Fonts.

Select

Hi,

Our dev team is working on new updates for all our themes. Since there are major changes in WooCommerce 3+ versions, we need to make a lot of customization to make it compatible with our theme. We hope update will be released soon. Thank you for your patience. Just, please, follow our change log before updating WooCommerce.

Select

Hi,

Thanks for the reply. I hope that it’s coming soon. I understand that’s not so simple but 6 months without updates worries me a little bit as far as security vulnerabilities, compatibility with PHP 7.1, updated embedded plugins like Visual Composer are concerned. I love the theme but I’ve had to hold off on pushing it live because of that. Hope you can get it out soon like you did with some of your other themes.

Thanks

Hi,

Yes, it should be released soon. Thank you for understanding. Please, note that security is among our highest priorities, and there is no need to worry about any vulnerability. Feel free to use our theme on live site of course.

Best,

Select

Hi,

In Select Options > Title just set NO for enable breadcrumbs https://www.screencast.com/t/4zsWNtshE

Best,

Select

Hi,

Thanks.

You could use this part of code for example:

footer .qodef-footer-top:not(.qodef-footer-top-full) 
.qodef-container-inner {
   padding: 50px 54px 35px;
}

Feel free to adjust padding top/bottom on the way you want.

Best,

Select

OK. Perfect. Thanks!

You are welcome!

Hi,

We are not able to load this screenshot. Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could investigate.

Thanks,

Select

hi, thanks for the answer… yes is what i’ve done but it doesn’t works… the same thing into the browser inspector for a preview works but when I insert it into the custom css code and I save the page nothing changes

ok, there was an error of the browser… now it works

Great. Maybe it was cached. Thank you for the update.

Hello,

We are working on our new theme update where we will include all fixes, and we will add latest versions of required plugins. Also, PHP 7.1 support will be added. Our new update should be released soon. We are just asking for a little bit more patience until then.

Thank you.

Select

Hello,

If you want to check some of our pages, you should first import our demo content on your installation http://ultima.select-themes.com/documentation/#getting_started_importing_demo_content If you need more help, please, write on our support forum at https://select.ticksy.com and our agents will take a closer look.

Best, Select

Hi,

Thank you for taking interest in our Ultima theme. You are able to set Vertical header area on global level in Select Options > Header https://www.screencast.com/t/rERRqVlO

You are welcome!

Select

Thanks a lot!

You are welcome!

Hello there,

Thank you for taking interest in Ultima theme. Glad you like it. We are working on our new updates and there will be included latest versions of all third party plugins such as VC and Rev Slider. It should be released soon. Thank you for contacting us.

Best, Select

Hi there,

You should first install plugin WooCommerce and CF7 before doing demo import so you could get all content on your installation after demo import.

You’re welcome.

Select

Hello,

It is actual default breadcrumbs format for title areas in single products. If you want you could edit our php template https://www.screencast.com/t/jXiTfNQn6ME

Best, Select