28315 comments found.
It is possible to have a vertical menu ? I see all top themes have demos with vertical menu. Thank you. PS: I love flatsome
Hi there,
I am afraid this option is not available in the default template. You can place a feature request for this here https://uxthemes.canny.io/flatsome
What is the best solution to use dynamic price with Flatsome? For example… If a client buy more than 10 units I need to make 10% of discount. Something like YITH WooCommerce Dynamic Pricing and Discounts? What is your advice that best work with Flatsome?
YITH plugin is compatible?
Hi there,
Unfortunately, until now there has been no official compatibility testing with that plugin. But, Flatsome uses WordPress coding standards so any extension that uses these same standards should work with our theme.
Hi
I have instaled woocommerce, set general site language to my language, but still some words are in english (apply coupon, proceed to checkout, etc.) I have checked .po file and the file is 100% translated.
How can i fix the problem?
Hi there,
Please ensure that you are running the latest versions of Flatsome (Version 3.3.5) and WooCommerce (Version 3.0.7) and then update your translations http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Hi, Everything is updated. I’m using flatsonme 3.3.5 and child theme 3.0, woocommerce 3.0.7. you can see my page: www.PunKufer.si if you put something in the cart and if you go in the cart there will still be english buttons…but translation is made 100%
What to do?
Hi there,
Please shoot an email via support and we’ll check it out.
Hi,
I have a website using the Flatsome 2.9 version.
Can you tell me if this version is compatible with the last Woocommerce 3.0 version ?
Thanks a lot 
Have a nice day,
Bastien
I saw it’s ok in the changes.txt file. I suggest you to put this information in the theme page on envato (I didn’t see it in). Thx for your work
Awesome Good luck with your site.
Hi, Is it possible to use the auto open lightbox in flatsome 3? I use the shortcode but it does not work
Hi there,
Yes The shortcode works in Flatsome 3.
If I put the shortcode in my page it does not work. What i have to do? There is a guide for it?
Hi there,
Please send the shortcode you are using via support and we’ll look into it.
Hello! I having a problem to install the theme.. Every time I try to go to Appearance>Themes it goes to the wordpres login page again, and if I login again it just goes to the dashboard again..
Hi there,
Shoot an email via the support and we’ll check it out.
On my homepage i have successfully selected the option to prevent the slider from showing on mobile devices. However, on the same page (after the slider) i have also inserted some rows and columns with images. On mobile view this table does not show properly so i want to stop this from showing. How do i do this, as i cannot find an option.
Many Thanks.
Hi there,
Please see our responsive options http://docs.uxthemes.com/article/187-ux-builder-how-to-work-with-responsive-options
Alternatively, you can add the class hide-for-small to the row
Perfect! Thank you.
have any updates to the new versions of woocommerce?
Hi there,
Not yet. Flatsome 3.3.5 is fully compatible with WooCommerce 3.0.7
Hi,
we are considering buying Flatsome theme but would like to know a bit more about the blogging functions.
Our ecommerce will have a strong blog, a we are wondering what you can achive with Flatsome from a design perspective. We would like to do something like blog.etsy.com. So, we want to have a grid style blog, with two or three columns, and we would like to have a mix style with vertical and horizontal thumbnails/boxes (again like blog.etsy.com).
Is this achievable?
Thanks!
Hi there,
I am afraid the default template does not have the blog styles like in this page https://blog.etsy.com/en/. You can check the blog styles here http://flatsome3.uxthemes.com/blog/
Hi,
Thanks fir the reply on this. A layout wiuld be good but even if it not there, is it possible to design it like that?
On he other hand, if it is possible, I would also like to know how the editing would be. So, for example, if I add a blog post summary on top, will the current blog post move to the second position automatically (even if it is in a different format, smaller) or should all the summary blog posts be moved to the right part manally?
Thanks!
hey there, do you include wpml language switcher? Ideally with flag images.
Hi there,
You can use the languages element in the header builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
Pre-sale question – where can I see the vendor shop example ? (registration page and the shop itself )?
Hi there,
You can view the demo page for the vendor shop here http://flatsome3.uxthemes.com/demos/shop-demos/vendor-shop/
Yes, But , what happens after I click the Apply now ? how does that page look ?
Hi there,
I am afraid the demo does not have the vendor dashboard activated. You can check this in your preferred vendor plugin.
I have also changed the theme and the pages work when i change the theme..
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
woocommerce phases doesn’t translate . for example “The username or password you entered is incorrect”
Hello Sarah,
Please ensure that you are running the latest WooCommerce and Flatsome versions. Then update the translations http://docs.uxthemes.com/article/238-how-to-fix-translations-in-woocommerce-3-0
Why my flatsome theme is not getting upload in the server. Everytime i try to upload the theme the server says : try again. please help. [ i think, something is missing in the .zip file ] please tell me what to do now.
Though, i haven’t opened or extracted the .zip file. It is as it was when i purchased it from here.
Hi there,
You seem to have insufficient PHP memory http://docs.uxthemes.com/article/199-are-you-sure-you-want-to-do-this-please-try-again
hi, i contacted my hosting provider and they increased my PHP memory limit but now i am facing another problem. While uploading my theme, an error message is coming saying “The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.” OK. Please solve the problem ASAP.
Hi there, sorry for the trouble.
Seems like you did not upload the correct zipped file http://docs.uxthemes.com/article/82-stylesheet-missing-error
Hi
I have some pre purchase queries.
Can the theme:
1. Show wishlist count on product / shop pages (Number of wishlists the product is in)
2. Facebook Like button on product page. So that user can just like the product other than sharing.
3. Product page needs flat content option instead of tabs. e.g. Description, addl options and reviews one below the other instead of tabs.
4. Show 2 products per column in mobile for shop page.
Thanks Rajat
Hi there,
1. You can display the count in the header using the wishlist element.
2. Yes
3. i am afraid we do not have this option.
4. Yes
How can I disable the password strength meter on the registration form? We do not want to force our users to have elaborate passwords.
In Flatsome 2.9 I was able to fix it using if ( wp_script_is( ‘wc-password-strength-meter’, ‘enqueued’ ) ) { wp_dequeue_script( ‘wc-password-strength-meter’ ); }
but now that doesn’t appear to be working on my Flatsome 3.5 test site.
Hi there,
Please try this snippet
add_filter( ‘woocommerce_min_password_strength’, create_function( ’’, ‘return 2;’ ) );
That didn’t work either, unfortunately. The login/register modal still says I need 12 characters and the register button stays grey until I type a password that meets the requirements.
Trying in it different browsers refreshing, clearing browser cache, etc… just doesn’t seem to matter (though I know the other functions in the file work because I can toggle things off and on, so the changes are being applied).
It is also a very minimal setup in terms of other plugins that could conflict… it is a fresh install that only has woocommerce, nextend connect fb/google, and regen thumbnails.
This WC Password Strength Settings plugin seemed to fix it for me… not sure why the custom function wasn’t working.
https://wordpress.org/plugins/wc-password-strength-settings/Awesome Thank you for letting us know
The add to cart button is not displaying on my site for the products. http://www.360vitalis.com
Disregard had it in catalog mode.
Awesome Thank you for letting us know
Hello,
I added some product attributes to many products. I want to filter it only on the latest pages after clicking the category and subcategory. Now the filter show up at the categorie page also.
Example: I got 4 categories filled with 10 items. All the filters show’n up at the category page of all that associated products. I only want it shown when I’m on the latest page after clicking subcategory.
(Same rule as the sort order by (Price lowest – Price Highest) products tab. This tab only show up when active on the latest product page.
Can you help me to fix this?
Hope to hear it.
Best regards
Still can’t find some solution.
Hi – I have another problem – the SALE BUBBLE is appearing twice on top of the product thumbnail (where is should be) and also on the product name under the product thumbnail. It overlaps half the product name as if something went terribly wrong with the layout.
Screenshot uploaded here: https://goo.gl/Ttqrar
How can i remove the sales bubble from the product description? Or place it such that it doesn’t cover the product name?
Thanks for havin this support page!
Hi there,
This is a bit weird. Please send your website’s URL via support and we’ll look into it.
Emailed, your support replied and it’s sorted. For anyone else searching this discussion, it was the ‘WooCommerce Sold Out Products’ plugin. Once deactivated, there is only one SALE Bubble on the image now THANKS For the speedy help!
Awesome Good luck with your site.
Single images do not open in a lightbox, only galleries do. Is that how the theme works or do I need to add a css class to individual images?
I’ve updated to the newest 3.3.5 version with no change.
Before 3.0 the single images opened up in a lightbox no problem.
Hi there,
Please check if you activated Lightbox in the image element https://snag.gy/u1RJiv.jpg
I’m not sure where you are in that menu because I can find nowhere that has “IMAGE” as a header.
The only place I could find similar is Style > Image Lightbox with a checkbox to ” Enable Flatsome Lightbox ” which was already checked, therefor: active.
Hi there, sorry for the confusion.
I am referring to the image element in the Ux Builder http://flatsome3.uxthemes.com/elements/images/
Oh, okay so I have to use the UX builder to make the lightbox work? That’s unfortunate. Thanks for the info.
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