261 comments found.
Hi, I try to show only define categories by using “latest blogpost” module in VC and add the slug from the category in the field “categories”. But all categories keeps on showing on page. http://thedirtyrabbit.be/events-2/ any help would be great!!
Hello,
This page template has nothing to do with VC, please check on Blog Options panel (under the editor).
Kind regards.
do you mean the latest blogpost module has nothing to do with the template? Can I use this on another page also?
Hello,
Sorry, I meant the page using that you shared, using blog template.
Kind regards.
Is there a way to remove the search function?
Appearance > Theme Options > Layout > Primary Menu, there must must be an option set it on / off.
Kind regards.
Hello. My master slider pro and visual composer have yet to update with this theme. I bought it bundled with the package. Can you provide an update on this please?
Hello,
You will get updated plugins with upcoming version.
Kind regards.
Hi, how do I achieve the blog layout on your demo? http://odio.freevision.me/themeswitcher/
Hello,
Please make sure you have not selected any blog page on settings > reading panel.
Kind regards.
Hi, can I use the layout of the blog masonry to show upcoming events? Now I can use it only for past events. I want to make the events as a blogpost, but then date is in the future. Is that possible? Event module is to basis for client, he wants the blog masonry layout to show his events!
Hello,
Other post types can be used for the current template, but the template must be duplicated and customized in order. Is there any one to help you with that? If so, we will try to guide you how.
Kind regards.
Please guide me with this, so I can make my client happy! Would be very kind of you!
Hello,
page-isotope-blog.php line 25, as you can see here posts set to show. You can change it with ozy_event.
And in same file, removing line 22 should help too. Replace following lines;
'orderby' => $ozy_data->_blog_orderby, 'order => $ozy_data->_blog_order,
with
'orderby' => $ozy_data->_blog_orderby, 'order => $ozy_data->_blog_order,
and in ozy-odio-essentials plugin line 47, replace this,
'supports' => array('title'),
with
'supports' => array('title','thumbnail'),
to add thumbnail to your Event posts.
for further, you can make changes on these files.
Kind regards.
Hi, I am doing htis now for my client. But it seems that line 22, which I have to replace, has 2 the same code in you reply? Or do I see not clear? Thanks again for your help!!
page-isotope-blog.php remove line, 22, 26, 27.
Kind regards.
Hello! Is it possible to get the wp-content folder of the demo site? It would be more straight forward to change the demo site according to my needs. There are restrictions in my hosting to import the dummy data. Thanks. A.
Hello,
We can try our customized WordPress importer, please submit a ticket and let us see it in the place.
http://freevision.ticksy.comKind regards.
Ok, so I’m finally getting around to using this theme for my site, and I can not get individual events open as their own individual pages where I can put information on them or automatically come up on the front page once I add a new event.
I’ve checked the theme manual but there is no solution.
PS: I know I’m out of support, but I’d truly appreciate a simple solution for a theme I bought over a year ago but I am just setting up! Can you help me? Thanks.
Hello,
Please make sure you have latest version of the theme and all bundled plugins. If you believe theme or one of our plugins having issues, you can always write us via contact form on our themeforest profile page.
Kind regards.
I have the latest package. The event pages are the last things to set up. I will do this. I will do this.
Sorry if I am getting you wrong, you must create Events posts first with valid dates and other data. And then must put an Event Listing component to your front page and configure to display from Event posts.
But if I want the event to go to its own odio themed page where I can post a flyer and write down all the event details and information when you clck “View Now” on the main page.
Hello,
You can create a page and link it to your event, it must work this way, please give it a try.
Kind regards.
Where can I find the purchase code so that I may submit a ticket?
Hello, thanks for contacting us. Purchase code can be retrieve from your downloads page. Regards
Please help. I installed the theme but all of the demo content (images, top header menu page links, the template demo text/videos/pics) it is all missing. I just have a blank template with no demo content to work from. Thanks
Hello, thanks for contacting us. Have you opened a ticket regarding this case?
In a new update down the line, can you all make the full width slider resolutions ready for computer screens with Retina and HD like on the newer devices being released into markets including phones, tablets and computers?
Hello,
At least we can try prepare a guide to how to make changes to make it fit 2K/4R resolutions.
Thank you for sharing,
Kind regards.
I am using this template on a Macbook. When my web designer put the site into place, the menu goes to a dropdown menu and not the stable menu like it should. He tried to put in custom coding to get the theme width to change so the menu would work. He said the developer would have to look into this. Is this something that can be fixed?
What about screen resolution you have tested with?
It works for any regular size screen but for the newer devices including apple, we have only been able to get the dropdown menu. If you set the screen to 90% in the individual browsers the full display works but the functionality is very choppy.
Well, if can submit us email to our address (which could be found on the contact form in our profile page) with screenshots (please keep original ratio of your screenshots) we will do our best to produce an immediate solution ASAP.
Has a solution been figured out for this yet?
Hello,
Sorry, did you have a chance to submit us email already as we asked you for further information?
Kind regards.
Yes I sent the information through the regular contact form.
Sorry, did we write you back to confirm we’ve received your email? I can’t find any mail related to this issue, please, kindly submit it again. Thank you.
Sending right now.
If we have already purchased this theme, when will the next update be for code canyon and the responsive master slider?
Hello, thanks for contacting us. Theme has been updated 12 days ago. Can’t give you a specific date for next update however I believe it won’t be so long. Regards
Thank you for the update.
Hello I received the updates to this theme however when I try to update them I get the message “update package not available”. My support is out on this product and in the future I would love to add it back. The updates are supposed to be included in the bundle when the theme updates though correct? If so, can you all help me with this please?
Hello,
Apparently you are getting this message while you update the plugins. Please, first deactivate the plugins and try to update, and then activate them back (you can try to remove the plugin if it resists).
Kind regards.
I got the site updated, but now the scrollbar does not work. I saw another customer with the same issue. How did you help them resolve this?
Please make sure you have latest version of Odio, already fixed 2 version ago. If you problem persists, please clear your browser and server cache.
Pre-sales question. I like the theme and im thinking of purchasing it for our 1 off event. But i cant see any pages that you can show full events details like djs, location, date, times…...is that included or can recommend an event plugin that works really well with your theme?
Hello thanks for contacting us. Briefly you can create a separate page and set a link via current event list which is easy way. Secondly you can search an event plugin via codecanyon. Can’t tell which one is the best. There are plenty in the market. Please contact us in case you need help. Regards
Its time for another round of updates—Master Slider Pro & Visual Composer. When can we expect them?
Hello, thanks for contacting us. We’re planning to update it within a week. Regards
Hello, Thanks for the updates however v2.9 needs even more odio/woocommerce/content-product.php version 2.6.4 is out of date. The core version is 3.0.0
Also the child theme needs updating as well.
There is a new version of Master Slider Pro available. The theme has 3.1.1 the new version 3.1.3 is required.
There is a new version of WPBakery Visual Composer available. The new version 5.1.1 is required. The theme has v5.0.1
Thank you for reporting again, after our update release another update has been released, we will prepare another one ASAP.
Kind regards.
Need files to import examples o demo conten
Hello, thanks for contacting us. Please open a ticket and state your case along with admin credentials. Regards
Hi there, can you please check: digitalcloud.co.za/rockcoffee
when viewing the site on a Mac the navigation turns to a mobile version with the hamburger menu. Also on normal browser, the logo (Rock & Roll Coffee) does not shrink when we scroll down.
Please can you assist as we are about ready to go live with the site.
Much appreciated.
Hello, thanks for contacting us. As I noticed your support period has expired please extend your support so we do our best to support you. Best Regads
Hi there, when trying to scroll when first entering the site, the scrollbar at the top gets stuck for a bit before you can actually scroll down. Do you know how we can fix this?
you can view the site at: digitalcloud.co.za/rockcoffee
Thanks.
Hello, I see no such issue as you’ve described. Please confirm it by another computer. Regards
Hello, could you please take a look on ticket #1065259? Please. We need to start working in our web. Thank you.
Well sorry, ticket arrived lately, and just responded by the morning.
When we try to upload a mp3 file into the Line-R Player, the page refreshes but it never saves the song or mp3 – it simply says “Add few songs to fill that area!”. We have not been able to add a mp3 file yet.
Hello, have you opened a ticket regarding this case? Thank you.
Hi freevidion
can i know this wordpress theme come up with demo data ?
Sure, and we are offering free demo installation whenever you request by opening a ticket via http://freevision.ticksy.com
Kind regards.
ok thank you also I am planing to buy this theme
also i want to know whether you all give the background video which is on the contact section with demo data ??
Hello,
Sorry, but background video used for demo purposes only.
Kind regards.
Post-Sale Inquiry Hello I would like to know if in this thema comes the aquirvo DEMOSTRATION, so I import into my Thema and have the demo of the pages as a guide. I think the file name is WXR
Hello, thanks for contacting us. Not sure what you mean by WXR but I think you’re asking you demo data is included with theme. Yes once you purchase theme you’ll have demo data as in our demo site.
Best Regards
Ok I understood the most I think the right name of the file is XML I ask this because a friend made the purchase of the thema and could not find this file to IMPORT in wordpress, I think it did not come together with the installation folder
Hello, if you have a genuine package you’ll find demo data in it. Please open a ticket for further support. Regards
Hi, can you please take a look on ticket #1024470? We need to start working on the website ASAP and we are not even able to import the demo and make it look exactly as it should. Please, reply ASAP. Regards, Chris
Hello Chris, your ticket has responded. Thank you.
