26721 comments found.
Interesting issue fyi:
I had to import local theme options manually after migrating files and database to webspace. Seems like they didn’t come along with the theme files or sql dump.
Hi,
After migration, options are migrated in database, but maybe were not loaded. In that case, it’s needed to “Save Changes” in Qode Options > General, and static files/js/css files will be saved and loaded from database.
Anyway, you can export/import options manually by using Qode Options > Import/Export Options feature.
For further assistance, please submit a ticket at https://qode.ticksy.com , and our support will gladly assist.
Qode
Ah, nice trick! Thank you. Just wanted to let you know.
Thank you,
And thanks for using our theme.
Best Regards, Qode
hi there, in my site (dev,eyalamit.co.il) I have a homepage that works as a one page site but withe inline links to internal pages, how can I define a specific menu for the home page (deferment one then the default one defined as main top menu in the menu setting)?
thanks nimrod.
Hi Nimrod,
You could define specific/custom menu for home page by using Custom Menu Widget in Appearance > Widgets.
Then, try to use either sidebar for home page (page back-end Qode Sidebar) https://www.screencast.com/t/SO0jLWFmpP and add custom menu widget (with desired menu) in Appearance > Widgets https://www.screencast.com/t/QPa94fcs , or add Custom Menu Widget in Header Top Right/Left widget area https://www.screencast.com/t/tkOfVxBii6wn .
For further assistance, please submit a ticket at https://qode.ticksy.com , include WordPress admin credentials, and our support will gladly assist.
Qode
So – Side menu is not an option – that is not the site design.
and using the top header section creates a very strange situation withe 2 “menu menu”
its quite basic to have this ability – for a landing page for example….
can you wick it by some code?
Hi again,
It will require integration of custom solution but this is in fact very good feature to have. Support cannot help you with custom coding, but I’ll forward your request to dev team so they can consider integration in some future theme version.
Qode
Hello ! I try to reduce the space (line height) on mobile device. What’s wrong with this code added on custom code
@media (max-width: 567px) .carousel-inner h2 span { font-size: .333em!important; line-height: 20px!important; }
Hello,
Since it’s needed to inspect your page first, please submit a ticket at https://qode.ticksy.com , include screenshots and direct link to the issued page, and our support will gladly assist.
Qode
I just found the answer in a Ticket addressed to one of your clients. Thank you 
Glad to hear that you managed to fix it 
Qode
hi dear, can i make my home page, 404 page? i dont want have 404 page.
Hi,
Thanks for writing in.
Such an option doesn’t exist, but you could try to redirect 404 page to the home page by following instructions from this link http://www.wpbeginner.com/wp-tutorials/how-to-redirect-your-404-page-to-the-home-page-in-wordpress/ , or use some plugin for 404 redirection http://www.wpbeginner.com/showcase/6-best-free-404-plugins-for-wordpress/ .
Qode
thanks for help 
You’re welcome 
I have one question about the portfolio. I have a portfolio inside the footer:
Everything is ok except for the page with a portfolio showing same category. When filtering o clicking “load more”, it do it for both portfolios. The problem is two portfolios with same category in same page….
How can we resolve it?
Thank you very much!
Hello,
That is incorrect usage. When using filtering option, only one portfolio can be displayed on a page because filtering will occur on both portfolio lists, so use only one portfolio list with filter on a page, or if need to have to lists, then disable filtering.
Qode
Hi,
I have created a qode-da_DK.po file and added it to /languages/themes with my translations, however, it doesn’t work. Do you have any idea why?
The language of the website is set to Danish.
Sincerely, Mika
Hi Mika,
Thanks for writing in.
Please remove prefix qode-, cause it is not required for theme translation. Text domain should be used for plugins translation.
You can translate theme labels using Loco Translate plugin or Poedit software.
To use Loco Translate plugin https://wordpress.org/plugins/loco-translate/ please follow these instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/2-4-6-1-using-loco-translate/ The alternative is to use Poedit software. This is a bit more complicated, here are the instructions: http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/2-4-6-2-using-poedit/For additional assistance with this you can contact our support by submitting a ticket at https://qode.ticksy.com
Qode
Hi,
What is the text domain? I ha e just removed the qode- and it is still not working.
It shouldn’t be necessary to use Logo Translate or another plugin when I already have the .po file translated.
Sincerely, Mika
Hello,
Text domain, is text string which is unique to theme or plugin and it is used for targeting and translating text string. Since you still have problems with this, please contact our support as we instructed your previously, and provide all additional details in your ticket, so they can investigate this on your installation. It would be good if you can also provide WordPress admin access in your ticket.
Qode
Hi,
Ok, thanks 
You’re welcome.
Something is driving me crazy, I uploaded the zipfile ‘Bridge’ but wordpress keeps asking me ‘are you sure you want to do this?’ Try again. Why can’t I install the theme?
Hi,
Thanks for writing in.
This message means that theme zip file is larger than max upload file size allowed in configuration of your server. Please either increase that limit or upload the theme via ftp ( second method explained in our documentation http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-2-ftp-installation/ )
If you need assistance with this, you can write to our support at https://qode.ticksy.com and provide WordPress and FTP admin access there and they will help you right away.Qode
Hello, In my header, under the menu there is a space about 100 px . How can i remove it?
I fixed it.. it was because the menu it was too big. Thank you
Hello,
Thanks for writing in, and post update, we are glad to hear that you have managed to fix it by yourself.
Qode
Hi,
Is it possible to open these thumbnails in a lightbox? http://demo.qodeinteractive.com/bridge6/portfolio_page/berlin-design-week-poster/
Sincerely, Mika
Hi Mika,
Yes, it is possible by enabling option “Lightbox for Images” in Qode Options > Portfolio > Portfolio Single Project https://www.screencast.com/t/EcKcFc0jNpv4
Qode
Amazing, thanks a lot 
You are welcome 
Hi,
Please let us know if you have any question regarding our theme, and we’ll be glad to reply.
Qode
Hello,
Is there any way to add multiple custom fonts to the theme? Like putting code in the header for instance?
Thanks!
Hi,
Thanks for writing in,
Theme options allow choosing over 600 google fonts but in case that you want to add custom font, there is a workaround for that, and iif you decide to use our theme, in order to add custom fonts just follow instructions from this article https://qode.ticksy.com/article/9444/
Qode
Hi, I’m very satisfied with your theme. I’ve only one question: How can I make the page only with rev. slider. Without any other content (menu, footer, etc.).
Thanks in advance for the quick answer.
Regards Radek
Hi,
You could try to achieve that with Landing Page template and Revolution Slider shortcode in that page. Landing page template will display only page content, and it will not load header and footer like other templates.
Qode
Hi Sir QODE! Nice Themes! My client ask me to edit his cafe website together with the Bridge9 demo.qodeinteractive.com/bridge9/ demo content and options. However, I can’t find the option to change other pages’ left menu background images. I look at the page option below the visual composer page builder and found no luck. Please see the screenshot below. http://i.imgur.com/XyjedHD.png Thank you very much, Sir!
Hi,
Glad to hear that you like it.
Please submit a ticket at https://qode.ticksy.com and provide WordPress admin access and a login link there, and our agents will assist you as soon as possible.
Qode
Hi,
Quick question… have you disabled this feature in Woocommerce v3.x? https://docs.woocommerce.com/document/product-gallery-slider/#prettyPhotoIf so, can I reinstate it?
Cheers
Hello,
New WooCommerce 3 image gallery features are new https://github.com/woocommerce/woocommerce/wiki/Enabling-product-gallery-features-(zoom,-swipe,-lightbox)-in-3.0.0 , and they are induced much after we launched Bridge theme, as explained there, so we cannot just change our default functionality because of all theme users who are using and who like to use lighbox. At the moment I don’t have any precise information regarding adding these new features, but as time comes, probably there will be more requests for this, and our team will have to integrate these new features.
If you want to include these features, please follow instructions from this link https://github.com/woocommerce/woocommerce/wiki/Enabling-product-gallery-features-(zoom,-swipe,-lightbox)-in-3.0.0
Qode
Why does the nav bar drop down right justify and move the arrow to the left when i make the drop downs wider than normal?
Hi,
We found that you already submitted a ticket, and our agents will reply to your ticket very soon.
Qode
Hi There, love this theme however i am having a hard time setting up my home page like the example found here:
http://bridge10.qodeinteractive.com/am i missing a few crucial steps?
thanks! Russ
Hi,
On Bridge10 demo is used Left Menu Area (with enabled option “Enable transparent left menu area” in Qode Options > Header), Full Width page template, and Qode Slider.
For further assistance please contact our support by submitting a ticket at https://qode.ticksy.com/ , share a link to your website and they will gladly assist you with this.
Qode
I have had a question about accordions not staying collapsed for over a week and it took you almost five days to respond. Is there any way to get faster help? This is ridiculous and I cannot wait another 5 days for a response that is completely unhelpful.
Hi,
We checked your ticket, and found that our agent already answered.
Qode
Hi, Does anyone know how to change the color of the 9 small squares at the bottom on the single portfolio page? I’ve tried multiple CSS to no avail.
Hi,
Please try this custom css:
/* back to button - removing image /
.portfolio_navigation .portfolio_button a,
.portfolio_navigation .portfolio_button a:hover,
.portfolio_navigation .portfolio_button a:hover:after {
background-image: none;
}
/ back to button - icon instead of image /
.portfolio_navigation .portfolio_button a:after {
font-family: 'FontAwesome';
font-size: 25px;
content: "\f00a";
color: #e73c50;
}
/ back to button - hover color */
.portfolio_navigation .portfolio_button a:hover:after {
color: #000;
}
For further assistance please contact our support by submitting a ticket at https://qode.ticksy.com/ , share a link to your website and they will gladly assist you with this.
Qode
Hi, which template/demo should i choose to get the same page as Bridge Landing page (http://bridgelanding.qodeinteractive.com/) .
Hi,
On our Landing Demo site is using demo “New Landing Page”, and this demo also contain previous landing pages.
Qode
thank you Qode.
You’re welcome.
Hi, I bought 1 month ago the theme. When i m trying to open my website its very very slowly. When i change the theme to default themes its opening normal. Can you please check my website and tell me the problem ? My website is: https://www.lazer-markalama-makinasi.com I m waiting for reply. Thanks
Hi there,
Please submit a ticket to our support at https://qode.ticksy.com/ and our support team will test your website, and they will give you some tips for speeding it up.
Qode