144 comments found.
hi is this template have option to change primary color ?
Hello,
There is color scheme editor available and most of the colors are changed there, but still you will need to make some color changes through css
Hi how do I do the following please:
1. Diable the sticky header which appears 2. Some of the elements dont change when you change the colours on customiser? I changed the default orange to blue but there are a lot of elements still orange on the screen.
Great theme other wise! Thanks
Hello,
1) You should enable Debug mode under Appearance > ThemeRex Addons Then you should edit wp-content\themes\pj\js\ _init.js file and remove lines 441- 457 2) Some of the colors should be changed through css. Please submit a ticket at https://axiom.ticksy.com/ with details on your question and our support team will check it for you.
Dear Customers,
If you need installation service of our theme, you can contact our partner Mockingbird website custom studio and order this service. They have special prices for our theme installation and website customization. For more information submit a ticket by this link: https://mockingbird.ticksy.com/
Thank you
Hello Saulo, We have received your ticket with this question, please expect reply shortly from our technicians. Thank you!
Submitted a support ticket over 20 hours ago and still no response. I think the support staff could do with moving less at turtle speed. A bit more sense of urgency to help people would be nice!
Hello,
Please take our apologies for the delay! Your ticket was replied yesterday, let us know if you need our further assistance.
Hello,
When I try to customize theme’s color scheme it shows fine in the preview but after I save and exit it returns to the default colors.
Cleared the cache, now it’s fine. Thanks!
Hello,
Please submit a ticket with some examples of what you were editing, and Wordpress login details at https://axiom.ticksy.com/ for our techs to check this on your site.
Hello,
I bought theme PJ | Life & Business Coaching. When I’m importing demo content, it shows error:
Error load data from the file ‘http://pj.axiomthemes.com/demo/default/users.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/theme_mods.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/theme_options.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/widgets.txt'. Please, try again!
I try to add php.ini with allow_url_fopen = 1, but it doesn’t help. Have you any idea?
Hello Kamil,
Your support ticket regarding this issue was answered today, please let us know if you need our further assistance.
The Event page will not open at all.
It just keep loading endlessly.
I have submitted a ticket for support
Hello,
Your ticket has been replied.
how do i remove/edit the “workshop” text in the contact form field. on the home page.
Hello,
In order to get the detailed instructions on editing the form fields please submit your request for our support team via tickets at https://axiom.ticksy.com/
Dear Customers,
Mockingbird Website Custom studio that provides customization service, has moved to this address http://support.mockingbird-studio.com/
If you need any customization service (like theme installation, that costs $39USD from their side or any website customization service) please submit a ticket at http://support.mockingbird-studio.com/ or send an email to mcbcustomstudio@gmail.com.
You can also use contact form here: https://themeforest.net/user/themerex
Best regards, AxiomThemes Team
Hello Support
Very Good theme
But when we open the Event its just loading not open the even bellow the Example link http://elevatecoaching.sg/event/vivamus-convallis-tellus-et-tincidunt-commodo/ http://elevatecoaching.sg/event/the-language-house-life-abroad-coaching/ http://elevatecoaching.sg/event/roadmap-to-become-a-certified-professional-coach/Please let me know why its not open and give me solution ASAP
Thanks in Advance
Hello,
Please take our apologies for the delayed reply.
It looks like a plugins conflict. Please submit your request at https://axiom.ticksy.com/ our techs will send you fixed files ASAP.
Hi, I’m getting very little response to my support tickets- over a week now…. Can anyone get in touch with me to assist?..
Hello,
Your tickets have been replied. Please take our apologies for the delays.
Hi, The contact form doesn’t submit to my email after submission
Hello Moeugene,
Please submit your request at https://axiom.ticksy.com/
Please include Wordpress login details and FTP or hosting file manager access details for our techs to test the form on your server.
Dear Customers!
Our support forum is temporarily down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases please contact the technical support operator via email laciebarmstrong@gmail.com
Hi. I’d like to have the Courses date, price etc, display on the actual Course post, not just the shortcode “teaser” boxes. I can’t see an option for this, can you please advise me as to how this is achieved? It seems like an option that should be there so I probably just missing it. Thanks.
Hello,
Unfortunately there is no such option for course posts. You can insert this info using Visual Composer editor, in a separate column, or in “About the course” section, for example.
To enable Visual Composer for Course posts please navigate to Visual Composer -> Role Manager, select “Custom” in Post types, and enable “cpt_courses” post type there.
hello , how can i edit the form. If i want to change the label on the fields where do i go? Like the Workshop. I want to change the text to Details. The previous answers does not apply to me.
Hello,
You can find form field labels in trx_addons.pot language template file from /wp-content/plugins/trx_addons/languages directory. More info about using Wordpress language files can be found here: https://developer.wordpress.org/themes/functionality/localization/
You can also change it directly in PHP files. For the workshop form please open tpl.workshop.php file from /wp-content/plugins/trx_addons/shortcodes/form folder. “Workshop” word is on line 44:
‘field_title’ => esc_html__(‘Workshop’, ‘trx_addons’),
other field names are in the same file, within esc_html__( ) function calls.
Hi, Is the Demo content included? So that we can just modify text and images? Can Visual Composer be used on the front end?
Hello,
Yes, Visual composer can be used on the frontend, and you can import demo content in Wordpress.
Hello, just purchased the theme but i have so much errors: and when i try to install the calendar plugin and woocommerce the instalation never ends, just stop the load of the plugin and nothing happens.
Errors that occurred during the import process:
Error load data from the file ‘http://pj.axiomthemes.com/demo/default/users.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/theme_mods.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/theme_options.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/widgets.txt'. Please, try again! Error load data from the file ‘http://pj.axiomthemes.com/demo/default/content_timeline.txt'. Please, try again!
Thanks
Hello,
Such issue may occur when allow_url_fopen setting is disabled in PHP configuration. You can try to enable it by adding the following line to php.ini file and uploading the file to your site root directory:
allow_url_fopen = 1
After the import is finished, you can remove the line to change it back.
If you have troubles with enabling the setting, you can contact your hosting provider.
In case you still have troubles with importing the content, please submit a ticket at https://axiom.ticksy.com/ and provide us with your Wordpress login details and FTP or hosting file manager access details to have a closer look at the issues.
I am unable to activate Visual Composer and also unable to Install the Dummy data.
Hello,
We’ll have to check it on your site to get a clearer picture. Please submit your request with your site URL and with Wordpress and FTP login details at https://axiom.ticksy.com/
Hello, just purchased the theme. Can you tell me why my logo keep on flikering in and out?
Hello,
Please submit your request with your site URL and with Wordpress and FTP login details at https://axiom.ticksy.com/
