23206 comments found.
Hello- Do you happen to have a version of this template without the eCommerce integration, that is, just so the basic Wordpress elements can be used for now, and we can possibly adding another eCommerce solution later on our own if needed etc
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can import the simple Demo as well. Please see all our demos here: http://newsmartwave.net/wordpress/porto/Thanks
MailPoet 3 Beta has been released but you are still using MailPoet version 2.x
is your theme compatible with MailPoet 3 Beta ? is there any issue if use mail poet 3
i may use the mailchimp as well so is your theme compatible with MailPoet 3 Beta ?
Thanks
Hi,
Please use the old MailPoest Version till we will update the plugin in our theme. Maybe it caused any issue with the latest theme so please use the old one.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hello Sir,
I request you to please solve Ticket #17945 ASAP.
My website is running but after some fix from your team, it got crashed.
Regards,
Varinder
Yes, our developer is working on your ticket. That is why your site is down for sometime sorry for the inconvenience.
Thanks
Hello dear,
I like this theme and want to purchase it again . i just want to confirm that can i add youtube and instagram social share buttons in products.please guide.
Hi,
There is no option in the theme but you can add these social share links by using any 3rd party plugin at your own risk.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi. We have used Porto and loved it on a site redesign. We have another client who is looking at using Porto but would like to see other examples of sites that have used it. Do you have, or can you send me, a listing of example websites?
Hello, when I use a price like 34.12 (with cents) and the price is a sale, I get an error below the product image:
Warning: Division by zero in /public_html/wp-content/themes/porto/woocommerce/single-product/sale-flash.php on line 25
Do you have any idea why this is happening? thanks
Hi,
I think you have not added the regular price for the product. You have to add both regular and sale price both to calculate the discount price/percentage.
You are the first to complain about it. Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi, I have a shop based on your theme. I made an update. I wanted my shop products and blog posts on title page look like in the following demo: http://www.newsmartwave.net/wordpress/porto/demo-shop-4/ In this demo – products and blog posts have simple design – without any product picture line frame and product foto and product info are “framed” together. In my shop – products on top page unfortunatelly do not look like this – they have the “old desing” view – product pictures have small line frame around and they look like from previous versions of porto. Could you please help me to change the view/design of product and blog posts to look like in the demo? Thanks a lot!
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is already expired a year ago. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi, thanks for quick reaction. I think that answering one simple question does not cost over 40 USD. My “problem” is more or less cosmetic and I think that would be solved very quickly and would help probably other users. Have a nice day!
Hi,
Sorry sir, but we have to follow the policy. I hope you will never mind 
You can change everything from Appearance >> Theme Options.
Thanks for understanding.
[Bug] in woocommerce > product archives > “show “Out of stock” Status
if I use qTranslate-x plugin for multi language and I set on the option of “show.. status”, the “Out of stock” message only show one language.
Please check it.
Thanks Mr.Kim
Hi,
We have checked the theme and did not find this bug.
If you want to translate this word and other English words then you have to translate the theme’s default languages files into your language. You can find these files inside wp-content/themes/porto/languages folder en_GB.po and .mo files.
And also Could you please purchase support extension to get further support? Your 6 months of support period is already expired a year ago. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
The following is not removing the comments at the bottom of the pages, version Porto 3.6.2
Hi,
Please edit the home page >> Then in the top right section of the page you will find the Screen options button click it >> then select the Discussion option >> then in the page options you find the discussion tab >> inside it unselect the Allow comment option then save the page.
I hope your issue will be solved.
Thanks
Hi,
If this will not work for you then please go to Appearance >> Theme Options >> Page >> Turn off the Show Comments option.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I already set it to off, no mod to the page with that set to off, comments still show …thanks
Hi,
Please make sure that have removed the site cache and browser cache.
If you have no cache issue then please purchase the support extension then send us your site login details through our support system so we will check the debug your site and solve the issue.
Thanks
Did the cache, I also setup a clean install, the issue is not on the clean install. I will start w/clean install. I’ll pick up the support if i need it …thank you for all your help!!
Ok, sounds Great!
Thanks for contacting us.
Have a great day
Hi. What is the minimum version of PHP needed for the correct work of the theme?
Hi,
First of all thanks for showing interest in the Porto theme.
PHP 5.6 is the minimum requirement of the theme and you can read all the theme requirements here: http://newsmartwave.net/wordpress/porto/documentation/#installThanks
Hi,
How to add a form on top of the slide like in this demo
http://www.newsmartwave.net/wordpress/porto/corporate2/Thanks
Hi,
We have used the Custom CSS code to show the Contact Form on the slider. Please edit your page and then in page custom CSS section http://prntscr.com/feyaa3 please add this custom CSS:
- #content .contact-form-row { position: absolute; top: 0; width: 100%; }
#content .contact-form-row textarea { height: 70px; }
@media (max-width: 991px) {
#content .contact-form-row { position: static; }
}
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi. We don’t like the new Wishlist button in Porto Version: 3.6.2. How do we revert back to the older Wishlist button with the “Add to Wishlist” text? Thanks for the help.
Hi,
Can you please send us your site login details through our support system so we will do it for you with small customization in the theme CSS files.
Thanks
Opened a support ticket and your team was not able to help with this issue.
I really hope you rethink this change as many website visitors will not know what this button is for by just looking at it. It just makes more sense to have the “Add to Wishlist” text so customers know what the button is for. Removing the “Add to Wishlist” text is a big mistake and I believe you should give website owners the option to add or remove the “Add to Wishlist” text.
Support Ticket #18274
Hi,
I saw that the support team already answered your ticket. Please check your ticket reply now.
Thanks
Hi! we have a very small adjustment, how can we change the default blue color of the border and the 3 separator lines at the ads-container-blue, Thanks!
Hi,
Please use this custom CSS code:
body .ads-container-blue .vc_column_container {
border-left: 1px solid red !important;
}
body .ads-container-blue {
background: green !important;
border: 1px solid red !important;
}
Thanks
Only the first line worked well and it changed the color of border line to red, which is worst, Is the second line to change the background of the whole panel? The background we set for this ads container is fine, we need to change the 3 vertical separator lines with the same color of the border.
Can you guys give us a CSS to change both cases to a custom color #? Thanks!
Hi,
Can you please send us your site login details through our support system with your issue, then we will set it on your site so you do not bother with it.
Thanks
can we plz get a DL link for Ultimate Addons for Visual Composer V3.16.10 it was released on 3rd May 2017 this was a Security Updates: Immediate Update Recommended!!!
https://changelog.brainstormforce.com/ultimate/they have focused towards fixing Vulnerabilities disclosed by WPHutte. The vulnerabilities that are fixed are as follows:
- Stored XSS - Remote Code Execution - improved the overall security for AJAX
The security list can be found here: http://wphutte.com/ultimate-addons-for-visual-composer-v3-16-10-xss-csrf-rce/
i think it is important to release plugin updates when they are about Security especially when its about Remote Code Execution…
Hi,
You can always download the latest version of the plugins here: https://smartwave.freshdesk.com/solution/articles/12000007851-latest-visual-composer-and-ultimate-addons-for-visual-composerThanks
Hi, i have breadcrums and rich snippets enabled in theme options but when i look at the markup testing tool from google it gives an error on the breadcrumbs: google doesn’t recognize property as an object of the type breadcrumb list. Any idea/ Breadcrumbs are working ok on the site itself but are also not shown in google search results
Hi,
Please use the Yoast Seo plugin to solve this issue. After installing the plugin please go to Yoast Seo >> Dashboard >> Features >> Enable the Advanced settings pages. http://prntscr.com/fey35w
Then please go to Advanced >> Breadcrumbs >> Enable the Breadcrumbs http://prntscr.com/fey3n1
Thanks
Thanks, i did that. However i cannot implement the Yoast breadcrumbs on all pages and disable them on my homepage. I tried with custom css
.breadcrumbs {
display: none;
}
but that doesnt work. If you could help me with that i am very happy
Cheers
Hi,
Can you please send us your site login details through our support system so we will check and solve your issue.
Thanks
Managed to solve it. Thanks
Sounds Great!
Thanks for contacting us.
Have a great day
Theme porto can now be used for how many domains.
1 key 1 domain name do not you?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can use the one license for one live site and one test site/domain.
All ThemeForest products allow One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of the number of clients, license works with the number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.Thank you
Add to cart veryyyyy slow!
Hi,
Sorry, I did not understand your issue, can you please explain your issue for better understanding.
Thanks
I cant login to support and cant reset my password as I don’t receive the password reset link to my email. Please email me the password reset link.
Hi,
Please go to this link to get your password reset: https://smartwave.freshdesk.com/support/login#forgot_passwordThanks
Like I said, I DON’T receive a password reset link to my email.
all good, I was using the wrong email
I would like ta make my site just like this:http://www.bllashes.com/eng/. Can I do it with your theme?
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can make the same site like this. You can use our Shop Demo 10 on the site: http://www.newsmartwave.net/wordpress/porto/shop10/
Thanks
Hello! Is there a way to make the Cart Icon & Text static on homepage? Without the dropdown. Thanks
Hi,
Sorry to say that it is not possible to set the mini cart open always without a dropdown on the homepage header.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
