6351 comments found.
no pages imported. we tried it twice. the importing demo content just keeps running. what should we do?
Hello,
Please try these solutions. If it won’t help, create a ticket on our Support Portal so we could investigate the issue better.
Thanks!
where do i edit the logo? video show i’m looking for the logo settings. http://jmp.sh/cg7w913
Hello,
Go to Impreza > Theme Options > Header Builder, and adjust your logo there.
Let us know if you have further questions!
TAKE ADVANTAGE OF THIS TOPIC, EXCELLENT THE BEST THAT COMPARED IN EVATO
Hello, we are having a problem fixing the mobile menu for the IPhone 7 it works just fine on all other devices. site: www.frauenlauf.ch > mobile > open tab(Informationen) and you wont be able to scroll down to the submenu point called elite + save the date 2018. Any ideas how to fix it? It didnt work on other devices at first but i’ve managed to fix it, but i can’t fix it for the IPhone 7 Best Regards
Hello,
This is a complicated question, please create a ticket on our Support Portal and provide credentials via private reply (URL, admin username and password) so we could investigate the issue better.
Thanks in advance!
I just purchased, installed and activated the theme but the add-ons like Header Builder, Ultimate Add-ons and Slider Revolution are still saying “Activate Theme to Unlock”
How do I get these installed… theme is active?
Hello,
This question requires additional information from you, some of which may be private. Please create a ticket on our Support Portal and provide credentials via private reply (URL, admin username and password)
Thanks in advance!
just sent ticket via support portal
Hi,
how do we center two buttons that show up right next to one another?
I can get this right. I have searched the comments section, and found this but it look like that is different version of theme, VC etc. https://themeforest.net/item/impreza-retina-responsive-wordpress-theme/6434280/comments?page=63&filter=all#comment_9125011
I have also tried to see it in theme testing but it really confuses me because in your testing theme all of them have float left in settings but show up centered
Regards
hi there… I bought your theme a week ago.., but you guys have 50% off…Can you give me the discount even thou I bought prior to the sale? Please let me know….
Hello,
Unfortunately, we can’t provide a discount for purchased items.
Let us know if you have further questions!
Hello,
I noticed that on my website ‘www.netmark5.de’ the headlines of my portfolio items are always h2 ( for example:
Snowdance Independent Film Festival
).This means that I have over 40 Headlines on my page, which is not good SEO-wise. How can I change the h2 to a normal div text?
Thanks in advance for your answer.
Hello,
This is a complicated question, good one for our smart guys from our Support Portal. Please create a ticket there so they could help you out.
Thanks!
how can i showcase a code without this site converting it? now it just made the “Snowdance Independent Film Festival” a h2 without showing the code.
Ah okay! I will, thank you!
When is 4.5 due? I see It’s coming soon on changelog. I need the new maintenance mode!
Hi,
Within this week, please hold on! If you need it asap, you can use some maintenance plugin till release.
Hello, Since the last update I made. The theme options menu at the admin would not work, when I press the different tabs the url changes, but it does not show the actual panel with the options from that tab. I try reinstaling the theme and wordpress with no results. Thanks in advance.
Hello,
Please deactivate all third party plugins which aren’t related to Impreza and if Theme Options will start working, slowly activate plugins one by one to find the issue. Also make sure you updated Header Builder to its latest version 1.0.4
Let us know if it helped or if you need our further assistance!
Hello, thanks for you answer, we try deactivating all plugins as you said and it works until we activate UpSolution Header Builder so we understand is out of date as you said. The problema is it does not have any update notification (the version we have is 1.0) Where could we get the new one? It seems to go along with the theme but this we have it already up to date. Thanks
Hello,
Please share your WordPress admin credentials via this contact form so we could investigate the issue better.
Thanks!
Hi, I have a problem using visual composer on the footer. When I add an “Advanced Button” to the width of the block if on the same page there is another button that looks exactly the same, but if there is no button on the page or post, the width looks bad. I need your help with this subject !!!
https://cambiatulife.com/media/correct.png
https://cambiatulife.com/media/error.png
https://cambiatulife.com/ FOOTER OK!!
https://cambiatulife.com/es/apuesta-los-concentrados-naturales/ FOOTER ERROR!!
Hi,
Unfortunately, Ultimate Addons elements don’t work well in footers, we recommend to use built-in button element instead.
Let us know if you have further questions!
Well it would be good to be compatible. Since the new footer is modular and customizable and the plugin Ultimate Addons elements is compatible with the template and should also be with the new footer. They do not believe??
You can use these elements, but you should enable all scripts to be loaded, it can slow down your site, if you still need this feature, go to your-site.com/wp-admin/admin.php?page=ultimate-dashboard&author#ultimate-debug (replace your-site.com with your real site) and turn on Load scripts globally there, take a look at this screenshot for details.
Hello, on the homepage of www.high-5.nl I use an image with a person on it as background image in a row. But on mobile the person is not visible on the background in landscape modus. Is it possible to get the person visible here. Or can I use an alternative image just for mobile?
Thanks in advance!
Hello,
Please create a ticket on our Support Portal so our support guys could provide a solution for you.
Thanks!
Hello! I just bought my license and installed the theme and it asks me to activate it to download some plugins. At this moment I have my site on the test server. If I activate it now, when do I migrate to the final server could I re-activate the theme in the final domain?
Hello,
Yes, you can deactivate your license here and reactivate it on another server as long as it meets license agreements.
Let us know if you have further questions!
Perfect! Thank you =)
“Creative Agency” temanın slider alanını yapamıyorum. çünkü demo import yok. Nasıl yapabilirim?
Hello,
Please note that we provide support in English only. If you can’t import demo content, create a ticket on our Support Portal so we could investigate the issue better.
Thanks!
Hi.
List of custom attributes of all products disappeared in Woocommerce.
On the All Products page, the list of custom attributes that had been added disappeared. That is, in the list menu I can still see the configured attributes, but the ones that had been added to the product page disappeared. I had to redo everything and are many products.
This occurred after last update of Impreza and woocommerce.
Will this problem occur every time I upgrade to Woocommerce?
What is the quickest way to fix this if it occurs again?
Thank you
Hi,
Please restore your site from a backup to its working state, we’ll fix the issue in the upcoming release (within a week). Sorry for inconvenience!
I am trying to use the free trial but I already registered two emails and received no instructions for this. I await how to proceed.
Hello,
Just checked test drive and received e-mail in a minute, please check spam folder, probably message was thrown into spam.
Let us know if it helped!
Grrrr! Bought this yesterday and now i see there’s a 50% off sale!
Hello, is it possible to install the demo on another licensed domain?, I want to install it on my server for testing, even if it is loading an xml externally.
Thank you
Hello,
You can deactivate your license temporarily on this page by clicking on Deactivate button, reactivate it on your dev domain and import demo content there, you can make it as long as it meets license agreements.
Let us know if you have further questions!
I would like ta make my site just like this:http://www.bllashes.com/eng/. Can I do it with your theme?
Hello,
Yes, you can create such a site. Impreza doesn’t provide exactly the same layout, but you can create a similar site using Impreza (take a look at this example: http://impreza4.us-themes.com/ ), we recommend to check all features yourself on this test drive server.
If you need exactly the same layout and look then you may need to hire a developer to adjust the styling.
Let us know if you have further questions!
I am developing on a test server. When I activate the themes, can I transfer the license later on the liveserver? Thank you
Hello,
Yes, you can, when your site is built, go to this page and click on deactivate button there, then transfer your site and activate this license once again.
