271 comments found.
Hello, i have purchased the theme, it works great! I have one little problem however: I changed the name of projects to something different. Now one page that i am able to edit in the visual composer doesn’t do a preview, it takes me to projects archive. The same applies when i put that page into the menu. Can you help? Thanks
Hello, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case.Just please make sure to add all the needed credentials to your ticket.
Thank you!
Done, thanks ! 
Thank you!
We received your request, its number is #36321, our support agent Alex has responded to it, so please check your inbox and Spam folder.
Thank you, should there be anything else you wanted to ask please do so!
Hello, How can i hide the title on home page? thanks!
Hello, thanks for contacting!
To hide the title on home page please edit the page and scroll down to the Theme Options – Heading tab where you can disable the Heading text.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Warning: POST Content-Length of 12159164 bytes exceeds the limit of 8388608 bytes in Unknown on line 0
encounter error installing the theme
Hello, thanks for contacting!
Errors that refer to limits set on the server are not theme-related, in order to solve them I can recommend you to contact your hosting provider, he should be able to help.
If you still experience any problems, please submit us a personal request here with relevant WordPress and FTP credentials and our support agents will be happy to help you with the theme set up. Just please note that support team works Monday through Friday.
Thank you!
This issue is solved, any thing is that, is it possible to have multiple columns for the post slider instead of only having one?
Hello, thanks for your reply!
As much as we’d love to help, changing the number of columns in the Post Slider shortcode requires significant modifications, that are beyond our support policy. Appreciate your understanding.
Thank you!
Hello I bought this theme. 1) In posted screen(content composer mode), I can’t use color pull down menu(text coler and background color). I can’t select color variation. Do I need set up about this issue? 2) If this theme will be updated, can I download updated version? Now I use this theme’s child theme(I created child theme).
Hello, thanks for contacting!
The issue you have is caused by the latest WordPress update 4.8.1, so the theme update for this is currently under upload to Themeforest, yet it might take some time to be reviewed and become available for download. Please submit us a support ticket at http://cmsmasters.net/support in order to receive theme update right now. Appreciate your patience and understanding. You can also provide your WP and FTP credentials, and our support team will be happy to help you with the theme update.
Thank you!
Can the service/portfolio be customized? As I online need to link to the service page and do not need the zoom in to picture function.
Hello, thanks for contacting!
Image Rollover can be unchecked in the Portfolio Shortcode Settings, so its absolutely possible.
Please feel free to ask further questions. Thank you!
And for the gradient color, what kind of color gradient are this theme using?
Thanks for the question!
The theme provides opportunity to set the Primary and Secondary colors in the color schemes settings.
Thank you, should there be anything else you wanted to ask please do so!
In the setting, I see that there is only primary and secondary color. Will there be a chance where I can add the third color to the color gradient? Like for instance the gradient color for the slider and portion for the “Dental Clinic in Numbers” part
Thanks for asking!
As much as we’d love to help, adding the third color requires significant modifications, that are beyond our support policy. Appreciate your understanding.
But please note that for the slider background and “Dental Clinic in Numbers” part we use images, hope such solution will be helpful.
Thank you!
How about the header banner with the breadcrumb?
How about the header banner with the breadcrumb?
Hello, thanks for the question!
Settings for heading can be found on each page in the Theme Options – Heading tab. Besides you can set the default options for the heading in the Theme Settings – General – Content tab, and they will be applied for all new pages and posts.
Thank you!
Hello, I bought this stunning template. It works great, just a question about projects. On admin side preview mode works perfect on pages or posts but run into 404 error on projects. Is anybody a tip for this? Maybe this occur by any personal settings just don’t know which of them. Regards, Laszlo
Hello, thanks for your reply!
I can recommend you to proceed to Settings – Permalinks and to save them as Plain, and then back to your chosen format, it should be helpful.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Can’t able to display Mega Menu description? Not showing the tick option to enable the text box. (Use the description field to create a text Block) as per your documentation.
Please advise to fix the issue ASAP.
Thanks in advance.
Hello, thanks for contacting!
Please make sure to enable the Description field in the Screen Options, it should be helpful.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
How i can show different logo image on the different languages? I found this https://wpml.org/forums/topic/how-i-can-show-different-logo-image-on-the-different-languages-please-help/ but I don’t know which key is the logo image. Thanks.
Hello, thanks for contacting!
Please submit us a personal request here and we’ll provide you with the instruction for adding logo in different languages.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Hi, once I activate the LayerSlider. The homepage with slider will crash. And I can’t update CMS plugin and LayerSlider WP plugin. Also I can’t activate Revolution Slider. Please do me a favor, thanks!!
Hi, thanks for contacting!
As for the messages concerning purchase code – as developers we are the owner of proper purchase code exactly for Revolution and Layer Sliders. Slider licenses prohibit us from distributing sliders purchase codes, that’s why we cannot provide it. Theme purchase code won’t be accepted in slider as it refers to a completely another product. But please note that purchase code isn’t required for slider functioning, it allows to get plugin updates via dashboard, it’s not necessary as updates will be provided in theme updates on the Themeforest. Or you can always contact us to get the latest slider version via email.
The issue you’re experiencing is exactly a specific one, that’s why deeper investigation is required. We’d kindly ask you to submit us a personal request for the deeper consideration. Please make sure to add WordPress and FTP credentials to the ticket. Besides we have to inform that according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please provide a code that verifies your purchase of the extended support. Appreciate your understanding.
Thank you!
My content composer just stopped working. I disable all the plugins and it’s still not working. All the plugins are updated. Do you know what the issue could be?
Hello, thanks for contacting!
We haven’t received similar reports earlier, neither have we experienced such problem on our end. We’d kindly ask you to submit us a personal request for the deeper investigation of the issue. Please make sure to add WordPress and FTP credentials to the ticket.
Please note that support team works Monday through Friday. Appreciate your patience. Thank you!
Hi, is support for WP 4.8 ready? I would like to update my site to ensure it is secure.
Hi, thanks for contacting!
The theme is compatible with the latest WordPress version and should function correctly.
Kindly let us know if you have any further questions or any assistance is required. Thank you!
Google Maps API error: MissingKeyMapErrorI have a API key but I can’t put it in the Google Map component.
Hello, thanks for contacting!
Please add your key in Theme Settings – Elements – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.
Thank you, should there be anything else you wanted to ask please do so!
Thanks for the quick answer
You’re always welcome! Please don’t hesitate to contact us in case of need.
Hi! Theme still does not have full-width layout option for project pages?
Hi, thanks for contacting!
The projects cannot be set to full-width, however, you can remove the sidebar on them by unchecking the checkboxes shown on the screenshot in Theme Settings – Single Posts – Project tab. Hope it will be helpful.
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Does this theme support multi-language?
Hello, thanks for the question!
The theme is compatible with WPML plugin so you can use it to have your site in two languages, just please note, that it should be purchased separately. And we can also advise you to create a multisite or add sub domains for each language, yet using a plugin for this purpose is more convenient.
Please don’t hesitate to ask further questions. Thank you!
Hello.
Can I disable the ‘link’ in the profiles block on the page? I want to put any profiles in a page but without link (mouse hover). Thanks.
Hello, thanks for contacting!
Please note that in fact the desired result requires theme customization that is beyond our support policy, but I can recommend you to add the following code to Theme Settings – Elements – Custom Codes – Custom JavaScript field to remove links on profiles:
jQuery('.cmsmasters_profile a').click(function(){return false});
It should be helpful. Thank you!
update changelog please
also there is no cild theme in package
Hello, thanks for contacting!
Changelog will be updated shortly, appreciate your understanding. Current theme version is 1.0.8, please update your theme to avoid issues in its functioning.
The theme update contains the fix for the latest WordPress version compatibility, it also includes the updated Layer and Revolution slider plugins.
Yet also please note you can always see a list of updated files in each theme version in a readme.txt file. This file is located in theme root folder and is always updated with theme updates.
The easiest way to update the theme is to rename the old theme as dental-clinic-old in your wp-content/themes folder. Then you will be able to upload the new theme dental-clinic.zip via the WordPress admin panel and activate it.
You can also update the theme via FTP by copying all files from the unzipped dental-clinic folder to your existing wp-content/themes/dental-clinic folder, so that the new files will overwrite the old ones.
Please do not worry about the changes you have made through WordPress admin panel, they won’t be affected by the theme update. But in the case if you edited the theme files directly, I can recommend you to make the theme backup and to copy all changes to the new theme version.
Concerning the child theme – its creation on the basis of Dental Clinic theme should be the same as for other WordPress themes: http://codex.wordpress.org/Child_Themes We’ll be happy to provide you the child theme example if you need it, please contact our support team, they’ll send it to you.
Kindly let us know if you have any questions or any assistance is required. Thank you!
Hi,
How can I put more than one photo in project like it is done under this link http://themes.cmsmasters.net/?theme=dental-clinic ? Thanks.
Hi, thanks for contacting!
Please note that this link leads to the Dental clinic theme homepage, but if you are referring to this project, please note that it has a Gallery format with three columns with project images. Hope it will be helpful.
Thank you, should there be anything else you wanted to ask please do so!
Ok it works, thank you very much.
You’re always welcome! Please don’t hesitate to contact us in case of need.
Hi.
Sorry for my english
I saw the required Wordpress version> 3.9 and <4.3.1 but can it work in the latest version? 4.7
Hi, thanks for contacting!
We are now updating all our items for WordPress 4.7.3, most of themes are already updated. An update for Dental Clinic theme should be available for download within a couple of days after it is reviewed and approved by Themeforest. In the meanwhile we can provide the latest theme version for you personally if you send us a ticket at http://cmsmasters.net/support
Thanks for your understanding! Please don’t hesitate to contact us in case of need.
Hello.
If I buy the version theme (1.0.0, WordPress 4.3.1 required) works in WP 4.7? And If I bought version 1.0.0 and the theme is updated, can I update the template even if I bought 1.0.0?
Thank you..
Thanks for your reply!
For the correct theme functioning please contact our support team – they we’ll be happy to provide you with the latest theme version compatible with WordPress 4.7.x
Concerning the theme updates – sure, theme updates are provided for free, they are included into the theme price. In the case if you experience any issues with updating the theme, our support agents will be happy to help you.
Kindly let us know if you have any further questions. Thank you!
Is it possible to remove the back to top button from the bottom right hand corner? Thanks.
Hello, thanks for contacting!
You can remove this button by adding the following code to Theme Settings – Elements – Custom codes – Custom CSS field:
#page #slide_top {
display: none!important;
}
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Thank you!
Perfect, thanks very much for your help
Hey, I’m looking for a dentist theme, love this one, but, my question is?? Can I put my site exacly as the demo? and, if I can do that, but have to change all images, may the site looks terrible, there is no option to pay for the images? Thanks!
Hello, thanks for contacting and for being interested in our theme!
Sure, the theme comes with an .xml import file that will instantly bring most of content to your site. Images aren’t included in the theme package and can’t be used if not purchased from their authors. Appreciate your understanding. We can provide you with the links to the images on Photodune and depositphotos.com – all the photos from our demo were purchased there.
After demo content import your website will be similar to our demo. In case you experience any hardships with import, please don’t hesitate to contact our support team, we’ll gladly assist you.
Thank you!
Done! Where can I buy the images? Thanks!
Hello again,
Here are the links to the images that are saved in our database:https://photodune.net/item/toothbrushes/200547 https://photodune.net/item/dental-brush/728269 https://photodune.net/item/dental-concept-/2483751 https://photodune.net/item/smiley-dentist/2985464 https://photodune.net/item/charismatic-assistant-welcomes-the-patient/2985491 https://photodune.net/item/little-girl-visiting-dentist/3037888 https://photodune.net/item/male-dentist-smiling/5083210 https://photodune.net/item/happy-kid-or-child-brushing-teeth-in-bathroom-dental-hygiene/5608409 https://photodune.net/item/closeup-of-the-face-of-a-woman-eating-a-green-apple/9302712 https://photodune.net/item/woman-with-healthy-teeth-holding-a-toothbrush/9302732 https://photodune.net/item/braces/9302745 https://photodune.net/item/bleaching-teeth-treatment/10059042 https://photodune.net/item/dental-checkup/11318980 https://photodune.net/item/happy-patient/11487135 https://photodune.net/item/happy-woman-eating-green-apple-at-home/11711101 https://photodune.net/item/dental-tooth-model-cast-showing-decay-enamel-roots/11846825
Here are the links for images we use in slider:
http://depositphotos.com/28733017/stock-photo-beautiful-smiling-woman-portrait-on.html http://depositphotos.com/54810019/stock-photo-female-dentist.html http://photodune.net/item/family-in-dental-clinic/7448009?_ga=1.44467556.170697981.1426666431 http://depositphotos.com/12221072/stock-photo-young-cute-blond-boy-with.html
Hope they will be helpful. Thank you!
