28315 comments found.
Hi there, I know that my support expired but I have one question is it possible to edit the “[...]” simbol that shows at the end of the single blog post text (from_the_blog_excerpt) ?
I added the this snippet to the functions.php file
function flatsome_new_excerpt_more($more) { global $post; return ‘
Continue Reading
’; } add_filter(‘excerpt_more’, ‘flatsome_new_excerpt_more’); ?>but doesn’t work can U please advise for another solution?
I am using the 2 col layout for the blog.
Your support hasn’t been able to help me, instead did the complete opposite so far. We are having a very hard time communicating for some reason although I am as clear as I can be. Woocommerce advanced product labels plugin seems to not work with your theme. Labels show on product names instead of over product images. Any idea you or someone other than Ahmed can help me please? Also how can I change the search filter dropdown text color, white text on white background unless I hover over them they are unreadable. Another problem I am having is centering everything in Section>Row>3 Columns on my homepage.
Are there a list of woocommerce plugins compatible with your plugin? I expected all woocommerce made plugins to be compatible as both the theme and vanilla woocommerce are very lacking in terms of customization.
Hi there, really sorry about that. Flatsome can’t be compatible with every WooCommerce plugin out there. That’s impossible, but we have tested WooCommerce Advanced Products labels earlier and it should work. Do you have a page online where this does not work?
Labels show on product names instead of over the images like I mentioned. Can you tell me what could be causing it?
after updating the theme to 3.3.5 the single product page is not displaying the same. my image is not showing. the footer is gone. and the admin nav bar on top is disappeared. the menu doesn’t work when on that page as well
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
I love this theme but can’t find a way to allow slider banner images to be added to pinterest with pinterest button. Is this possible or are banners not recognized as images?
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
*-- Auto reply
Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on
this page.
Hello I try duplicate page “shop”, I use other name page, but the new page duplicate are empty, why?
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
*-- Auto reply
Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on
this page.
Sorry, thanks
Hello, how can put a background color for the text used in sliders? some times text cant read, thanks
*-- Auto reply
Your Support time has expired. To continue to get support please renew your support by clicking ‘Renew Support’ button on
this page.
Please can you tell me how to do? thanks
Quick Question: For the live search, are you able to search posts/pages in addition to the products?
Hi there, yes that’s possible
You can enable that in Flatsome > Advacned > Search
Help me i download slide .zip + data file image
Hi there, not sure what you mean. Sorry. Take a look here: http://docs.uxthemes.com/article/76-demo-content-now-showing-properly
Hey guys, great theme! One question though, in the demo I can’ view my wishlisted items. It shows two items in the topbar but nothing is displayed in the overview. Any thoughts?
Hi there, sorry for the trouble.
Send your website’s URL via support and we’ll look into the issue.
Hi guys, awesome template and I wanna buy it, but have the only question. If the UX builder incuded in the template and all the described features? Is your template really fully customizable? This is the first time I’ve heard about this builder.
Hi there,
Yes
The template is fully customizable.
Hi, featured products aren’s show up in the homepage. What do I fix it?
Hi there, sorry for the trouble.
Send your website’s URL via support and we’ll look into the issue.
Hi, trying to set up the official Woocommerce Facebook plugin and once installed and going to ‘integration’ under Woocommerce settings to set it up, the page loads a blank white page. Any idea what might cause this, perhaps a conflict with the theme or recommended plugins that connect with Facebook? Cheers
Hi there,
Unfortunately, until now there has been no official compatibility testing with that plugin. But, Flatsome uses WordPress coding standards so any extension that uses these same standards should work with our theme.
The issue might also be a conflict with other plugins. Please check if the issue persists with other plugins deactivated.
Hello, I would like to show only an excerpt of the short description in the shop/category page, how can I do that? Thanks
Hello, Is there any way to add multiple custom fonts to the theme? Like putting code in the header for instance?
Thanks!
Hi there,
Please see this guide http://docs.uxthemes.com/article/224-add-custom-fonts-to-flatsome
Hi I was using old 2.9, [ux_featured_products], this shortcode is not working for me, using latest wordpress and woocommerce 3+
Hi there,
Please replace the shortcode with [featured_products ]
Hi how shall I get featured products slider then?
Hi there,
The [ux_featured_products] seems to have a bug. We have reported the issue to the development team. The [featured_products ] shortcode can only display the products as a grid.
Hello, Can i design custom social media icons? Thanks
Hi there,
You can replace Share Icons with Custom Scripts in Theme Options > Share. You can also use a plugin to achieve this.
Hi, How do i remove the white space from under the home page slider on www.thesportsplanner.com? Thanks
Hi there,
This CSS should do the trick. Place it in Theme Options > Custom CSS
.ux-slider, .ux-row-slider{ margin-bottom: 0; }
Hello! I do not have a valid VKontakte script. He’s sharing the wrong URL what to do?
Hi there,
I am not sure I understand what you mean. I am able to share on VKontakte with no problem.
The page link is created incorrectly (and eventually leads to a 404 page.
screenshot https://cloud.mail.ru/public/FjDc/j7GxwUAJ5Hi there, sorry for the trouble.
Please send your website’s URL via support and we’ll check it out.
Wrote)
Hello Team And How Are You I Hope You Doing Well Please I Need Your Help With Flatsome Theme How I Can Add Pagenavi Pages Numbers Like < 1 2 3 4 How Can I Do That Thank You Team
Hello Team And How Are You I Hope You Doing Well Please I Need Your Help With Flatsome Theme How I Can Add Pagenavi Pages Numbers Like < 1 2 3 4 How Can I Do That Thank You Team
Why do not you answer comments?
Hi there, sorry for the delayed response.
WooCommerce has a default pagination feature. To integrate this into the other non-WooCommerce pages, you will need to modify the theme files
Thank you for the answer I wish you a happy day
Thank you for choosing Flatsome. Cheers 
The icon fonts are being loaded over https, when the site is loaded over http, causing a CORS block. How do I get the fonts to load over the current protocol?
site @ http://sherpasofdestiny.com/
Hi there,
Please see http://docs.uxthemes.com/article/225-problems-with-ssl