162 comments found.
Hi There, I’m having trouble changing the colour of the menu on the header, and I item support isn’t working for me, would you be able to offer assistance here? Basically, the background of my header is white, however so is the menu text, the only way the menu text is visible is if you hover over it, which is when it shows up as the main theme colour, I’ve changed the text colour settings in the header options, however it is still white, any idea how I can fix? Thanks.
Hello,
Could you, please, try to submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agents will take a closer look. There is option to set Header skin in global options in Select Options > Header https://www.screencast.com/t/rMdDieMtW but this also could be overridden on each page https://www.screencast.com/t/DmZxMcP6 So, if you are using light skin, then it is not visible on header white background.Select
The support page is down. https://select.ticksy.com/ (select.ticksy.com uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.
Error code: NS_ERROR_NET_INADEQUATE_SECURITY)
===== Since I can’t submit a ticket atm, here is my question: How do you make the Login & Register on the My account page side by side? (instead of on top of each other?) https://goo.gl/B1grZ8
=========== How do you style the widget thumbnails larger (instead of a small circle?) Like a rectangle image with Title/description under the image?
Thank you in advance.
Hello,
There were some issues with ticksy. Ticksy is 3rd party app which we are using and sometimes when updates are applied, this like this happen, but we are reporting all of them to the author who fix it asap.. We apologize for this inconvenience. All authors who are using ticksy APP experience same problems. At the moment, all issues are resolved, so please, visit https://select.ticksy.com now and submit your ticket. Thanks
For login®ister woocommerce page, use this part of code:
.woocommerce #customer_login .col-1,
.woocommerce #customer_login .col-2{
width: 49%;
margin: 0 0.5%;
float: left;
}
.qodef-woocommerce-page.woocommerce-account .woocommerce
form.login>:first-child {
margin: 10px 0!important;
}and paste it in Select Options > General > Custom Code > Custom Css.
For widget part, we need to take a closer look and also some screenshots with current and desired layout will be helpful.
Best,
Select
Hi, i have a pre purchase question… im looking for a theme with a vertical menu, which i see you offer. I need to know if your columns can be set to 100% height of the screen. if i have images or a slider that it will fill the column i need it to be in?
Hi,
Thank you for taking interest in our theme! Yes, you could use some elements where you could set 100% height of the screen. Here is an example of Revolutions slider on the top http://kudos.select-themes.com/ Here is one page with background image that is taking 100% of the screen http://kudos.select-themes.com/vcard/ And here is combination of Left Menu and rev slider http://kudos.select-themes.com/startup-home/We hope this is what you’re looking for.
best,
Select
thats great, now… i would be able to set the column height to 100% and use the slider in one of the columns?
Hello,
Please, check this screenshot So, we added Select Elements Holder and in left part we added Rev slider, and in right panel Text Block. https://www.screencast.com/t/gIjZYg8lTGj Since, slider rev is taking full screen height, both columns are full screen. Maybe this is what you’re looking for.Select
that’s great! thank you
You are welcome!
Hi,
I’m using the Hazel theme at the moment. Now I want to use Kudos. Do I need for example to uninstall plugins? Or is it as simple as to just install the Kudos theme and activate it? And will my pages be kept in the same layout when I’m using Kudos?
Best regards
Hello,
Commercial themes on Theme Forest do not work in that way. When switching between themes you need to deactivate all its plugins and then upon activating new theme, you need to install all its required plugins, and also to recreate items for custom post types like portfolio items for example, but all other content will still be there like posts and pages.
Select
Hi,
Thanks for your fast reply. Do I need to uninstall de plugins and Hazel theme?
Best regards
Another question: Can I change the background colour of the footer?
Hi again,
No, you just need to deactivate them but they can keep them installed.
Select
Hello, is there any way to be able to use HTML tags within your custom VC elements? Specifically, in the timeline and floating element?
Thank you!
Hello,
You could open this file \wp-content\themes\kudos\framework\modules\shortcodes\timeline\templates\timeline-item-template.php and remove esc_attr function before rendering Item text in Timeline shortocode https://www.screencast.com/t/ClYQINNl On which floating element do you mean, we are not quite sure? ThanksSelect
Thank you so much! I will try to work that out.
For the floating item, it’s the parallax section (http://kudos.select-themes.com/landing/#parallax-section). It’s the same exact situation as with the timeline, so I will try to figure it out in the Parallax Section file too.
It worked!!!!!! Thanks again 
You’re welcome.
Hi ! It seems that there’s a bug in the title height value for a page : the title div takes the height of the image I put in instead of the height I write. I assume I’ll have to pass through CSS coding but so you know…
Hi,
Could you, please, submit a ticket on our support forum at https://select.ticksy.com/ so our agents could take a closer look? Thanks
Select
Hi, thanks for this nice theme. I have an urgent problem : I need to make the e-mail address in the contact part of the footer “clickable” so it opens Mail or Outlook. At the moment, when I write in the “Title” box, it removes all the text… Thanks in advance for your help !
Hi,
Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agents will assist you there. ThanksSelect
Is your theme Google Rich Snippets ready? How’s your theme SEO optimized? Is your theme BuddyPress ready?
Hello,
Yes, our theme is compatible with Seo optimized, but also, compatible with seo plugins, such as Yoast.Unfortunately we didn’t style those plugins such as BuddyPress to be in theme’s design, so if you install them, they should work well, but they will need additional styling to meet our theme’s design.
Select
First I want to thank you for a beautiful theme.
Does your theme have a function to show: Star Ratings or View Counts or Comment Counts or Video Time Duration for post/portfolio/video’s thumbnails?
If not, can you recommend some plugins that can do that that will work with this theme?
Thank you!
Hello,
Thank you for your kind words.
Please, check this screenshot https://www.screencast.com/t/gTjNgr9f So, under blog post there is heart icon, you could check it here http://kudos.select-themes.com/our-choice-of-top-10-database-optimization/We hope it is what you’re looking for.
Select
Do you have options to do that? or do you know what kind of plugins can do that?
Hi,
We cannot suggest any particular plugins, since we didn’t test our theme with those plugins. Something similar is our heart(like) icon from previous response, there are no other variations for this like functionality.
Select
Hello, a pre-sale question. Is the direct intergration and play of video possible or only with the extra click and the hover effect? Thanks
Hello,
Thank your for taking interest in our theme!
Unfortunately, it is not an option using predefined options in our theme. We didn’t have numerous requests for this feature, but you could try of course to achieve desired functionality on your own, if you just adjust our code.
Best,
Select
Hi, I wanted to answer my support ticket data, but I can not because the support has expired. Can I send them in some way for you to review?
Thanks
Hi,
We located your ticket and you could answer here to finish your conversation https://select.ticksy.com/ticket/1156160/
best,
Select
Hi,
I can not post an answer.
’’Sorry, the support license on this ticket has expired. The ticket owner will need to extend their support license and submit a new ticket.’‘
Hi,
Please, try to reach us here so we could finish work on your ticket support@select-themes.com
Thanks,
Select
I just wrote you, thank you very much for the support
Ok. Thanks. You are welcome.
My support just recently expired and I have only 1 question:
When updating pages after making changes on the back-end, the changes do not update. The page updates to it’s original state before the changes were made. What is going on here?
Can I contact you via e-mail to figure this out?
Hi,
It could be there is some server related issue, such as low memory. We need to take a closer look, you could contact us here support@select-themes.com
Select
does this theme have the option of centered menu with transparent background?
Hello,
Thank you for taking interest in Kudos. You are able to set this type of header https://www.screencast.com/t/dI7kBPuGpvhD and it has been used here http://kudos.select-themes.com/shop-home/ and yes it could be transparent, please, check this screenshot https://www.screencast.com/t/GCbHBx1JBest, Select
Hi. Is it possible to activate the maintenance demo or mode and meanwhile set up my website with another Kudos demo? Can I use an image on the background of the maintenance mode? Best regards Susanne
Hi there Susanne,
You could make landing page using our landing page template https://www.screencast.com/t/tRsJClLN and then in Settings > Reading set this page as your frontpage https://www.screencast.com/t/ck5Rqdt6I4TBest, Select
Excellent. Thank you.
You are welcome!
Hello! Great looking theme!
I Have a presale question. Does this theme come prepackaged with Visual Composer?
Is that whats used to build with this theme?
There is no documentation on what this theme comes with on your page!
Hello,
Thank you very much!
Yes, main page builder in our theme is VC and it came bundled. Also, here is our Official Manual http://kudos.select-themes.com/documentation/ so you could check it first.
Best, Select
This unlimited theme colors?
Hello there,
Thank you for taking interest in our theme. Yes, we included plenty of color pickers for customization https://www.screencast.com/t/D3FUxtli63a
Best, Select
Hi, hoy can I change the word ‘All’ to other in the filter of portfolio gallery
Hello,
All theme text strings are registered labels, and you can translate them with poedit software. You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/
Select
Hi! great theme!
Thank you very much 
Hi, sometimes, when we enter the page, the icons show symbols. Sometimes, sometimes not.
Especially the icons of social networks and the formilary.
Check URL: http://bit.ly/2jTrV2y
Try to check this article to solve issue with icons https://select.ticksy.com/article/9793/
Thanks!
You are welcome.
Hi Great Theme, I have some issue here , I’ve sent you PRIVATE TICKET #1038291 , please check it bro.
Thanks
Hello there,
Thank you. We assigned your ticket to our support agent who already answered. Please, check response on ticksy.
Select
is kudos theme support RTL?
Hello,
Thank you for interesting in our theme. Unfortunately, RTL is not supported. Anyhow all shortcodes without dynamic shortcodes should be working well on RTL.
Select
