28315 comments found.
Hi there, we updated yesterday to newest version of wordpress, woocommerce and your latest theme update. Since then the UX Builder does not load anymore… first time this problem appears after using it for nearly 2-3 years.
Hi there, sorry for the trouble.
Please try this http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Dear Flatsome Support,
I’ve got some distorted images using the UX Builder Blog Posts Module in Internet Explorer 11:
https://jumpshare.com/v/w5seQTSSjOHau6RuGGIQIn Firefox this area looks like this:
https://jumpshare.com/v/XdASqNREMZrYi8cOMzaNHere are the Blog Posts Module settings:
https://jumpshare.com/v/LrdqJBDJ7KSUPzcCIzFR https://jumpshare.com/v/1KYEjAjPgBIDoBkxcfnBCan you please help me to fix this issue?
Thank you, Bogdan
Hi there,
Shoot an email with your website’s URL via support and we’ll look into it.
Ok, thank you. I just sent you an mail.
Top!!!! We are online with FlatSome from 6 months and very very great!!! https://www.predeion.it Thank You very much!!!
Hi there,
Thank you for choosing Flatsome 
Hello, I have the theme “fullscreen fashion”. How can I change the first page? The pictures and the texts for example the big picture with the text “Big Sale up to 70% off” and all other pictures and texts?
Thanks for your help
I found it
Awesome Good luck with your site
Background image
Hi I use this code to place background image but doesn’t works:
main-content
{background-image: url(‘http://server.com/ballroom/wp-content/uploads/2016/04/bg1.png'); background-repeat: repeat-x repeat-y;} #main-menu {background-image: url(‘http://server.com/ballroom/wp-content/uploads/2016/04/bg1.png'); background-repeat: repeat-x repeat-y;}
Any idea why is not working?
Thanks.
Hi there,
You can use the theme options to add the background image.
Wordpress 4.8 are available, the theme flatsome are compatible? and about Woocomerce I have version 3.0.7, if I update i will have problems?
what steps to do to update wordpress and woocommerce version?
thanks a lot
Hi there,
The new updates are running fine. You should have no problem
Hi, Is it possible to customize the header section? like adding a button to go to a special page
Hi there,
Yes You can use the header builder for this http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
Hi There, I’m trying to get the YITH infinite scroll to my blog page but it doesn’t work properly. Am I choosing the wrong selectors?
my current setting: navigation selector: .nav-pagination next-selector: a.next.page-number item selector: .post-item content-selector: .blog-wrapper
my page: http://acfcloth.wwwls8.a2hosted.com/blog/
thanks!!
Hi there,
Use the following selectors
Navigation Selector: .nav-pagination
Next Selector: .nav-pagination li a.next
Item Selector: .post
Content selector: #wrapper
The speed is being killed by the WordPress 4.8 update. It has to do with this file – /wp-includes/js/zxcvbn.min.js it grew by 300k and I think your theme is using it because my other themes aren’t loading this file. Can you look into it, please?
Hi there,
Please shoot an email via support and we’ll look into it.
Please, i have days try to find where in templates i can you tell me where should i have to modify this text: Gastos de envio gratis a partir de 15 euros* Leer mas at: http://diagnosticoencasa.com Thank you in advance!
Hi there,
The text is in a section added on your homepage. Edit your homepage using the UX Builder and you can edit the section element at the top of the page http://docs.uxthemes.com/article/186-how-to-use-the-ux-builder
PRE SALES QUESTION-—
DOES THIS THEME WORK WITH THIS PLUGIN https://woocommerce.com/products/bulk-variation-forms/
Looks like it has been asked many, many time since the release of this theme and never once answered completely or directly…....
ANSWER THE QUESTION PLEASE-—---it is a simple yes or no…....
Hi there,
Unfortunately, until now there has been no official compatibility testing with that plugin. But, Flatsome uses WordPress coding standards so any extension that uses these same standards should work with our theme.
HI I understand my support is over but maybe someone can help me with this – i have just upgraded to 3.3.5 i seem to have a problem with Banner row – 3 column zoom effect – Basically when you try to click on the image now it is very difficult to click on it – used to be fine – did anything change ? Many thanks in advance Stephen
Hi there,
I am unable to replicate the issue on my end. Please shoot an email via support and we’ll look into it.
how do I change the “out of stock” text that is on top of products in catalog page to something else?
Hi there,
Place this snippet in your functions.php file
add_filter( ‘woocommerce_get_availability’, ‘flatsome_custom_get_availability’, 1, 2); function flatsome_custom_get_availability( $availability, $_product ) { }
// Change Out of Stock Text
if ( ! $_product->is_in_stock() ) {
$availability['availability'] = __('Sold Out', 'woocommerce');
}
return $availability;You can change the “Sold Out” text to your custom text.
I am getting this message when I place it in the functions
Sorry, but your code causes a “Fatal error”, so it is not applied! Please, check the code and try again.
Hi there,
Please copy the code from this pastebin https://pastebin.com/rWdSfZ6q
Hi UX-Themes, is there a way to remove the comment box from posts? Thank you for your time.
Hi there,
Disable “Allow people to post comments on new articles” in Settings > Discussion. For existing posts, you will need to edit the posts and turn off comments in the discussion panel.
Hi there,
You can get the icons here http://www.flaticon.com/
The theme theme is the option to decrease the product image “flickity-viewport 585×585”? This size is too large for the site I’m doing.
Hi there,
You can set the product image width in Theme Options > Shop > product Page
Hi we love your theme. But when are you finally fixing the bullry product images bug we raised? All our product images have a resolution of more than 2000×2000px but all are bullry. we delete and regenerated the tumbnails a thousand times with different plugins. In the cloud zoom the product images are sharp. its your theme. Please fix it urgently
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into the issue.
Hi, I have variable product with discount in each variation. Now, the price shown it´s just the discount price, not the normal price, How can I fix it? Thanks!
Hi there,
Please shoot an email via support and we’ll look into it.
I need ID for hot linking on a page The ID is not for styling purposes 
Hi Alex,
You can use the scroll to element http://docs.uxthemes.com/article/236-how-to-create-a-scroll-to-link
Hello, is there a way to add wishlist and add to cart buttons when hovering over products?
Hello there,
You can activate the add to cart button to appear on hover in Theme Options > Shop > Category Page > ADD TO CART BUTTON and select the second option.
However, we do not have this option for the wishlist button.
Hello, thank you so much for your response. I would like to purchase the theme. Could you show me a demo of the add to cart button on hover? Can we change the button styles and appearance location etc?
Hi there,
You can view the quick add to cart button here http://flatsome3.uxthemes.com/features/woocommerce/#shop-features
The theme does not have options to change the style and location of the buttons.
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