279 comments found.
Hi a very beautifull work keep it up can you add another banking option like payning with Visa Carte? i need at least 2 methode Paypal and With VIsa or Giro Carte
Hi,
Welcome and thanks for taking interest in our theme! 
Best, Edge
Hows the ticket #1234693 going..? Its a great theme but at the moment the support is not living up to it…. Please have a look at this.
Hi,
There were some issues with ticksy. Ticksy is 3rd party app which we are using and sometimes when updates are applied, some downtime and slowness of the system may occur. We apologize for this inconvenience.
Now, it is working fine. We informed our support team, and they will answer to your ticket as soon as possible.
Best, Edge
Ok cool thanks!
You are welcome!
Hi, why can’t I use html in sub-title for header?
Hi,
Welcome and thanks for writing in!
We have implemented some php functions like esc_html() for all fields because of website security so someone could not be able to insert some injection to your website.
Helpful readings -> https://codex.wordpress.org/Function_Reference/esc_html
If you need any further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap. Thanks.
Best, Edge
That is great! But could I use wp_kses…? Is it safe? It works great. If so… could I add this to the functions.php for easy use?
Hi,
wp_kses function doesn’t serve for this purpose. We can provide you best suggestion if you submit a ticket to our support forum like we mentioned in previous reply. Only more better explain what you want to achieve exactly and one of our trained agents will assist asap. Thanks.
Best, Edge
Hi, great theme so far! Why can’t I filter the categories under /shop in demo? They point to other pages, I would like to have them show, when clicked, the WooCommerce categories and display the products to the left or right. Use the filter like price etc and show those products. Also sort order as in the demo under /shop. It seems that the template is looked doing this? How can’t I shop in a normal way? What is wrong…?
Hi,
Welcome and thanks for writing in!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will inspect this problem closer and assist you asap. Thanks.
Best, Edge
Hi, how is my ticket going #1234693? Thanks!
Oh saw that it was replied!
Hi,
Our support agent will assist asap.
Best, Edge
Hi, well I added some comments on it. Please have a look as soon as possible.
Hi,
Our support agent has already answered.
Best, Edge
Please help with my question. Still its not fixed. #1234693
Hi,
Support agent has been informed, and your ticket will be answered as soon as possible.
Best, Edge
I really need help with the shop part for #1234693
Ok saw the answer. Thanks!
You are welcome!
Hi,
I’m interested in this theme, but I noticed the shipping methods on cart page is not working well when I tested(http://baker.edge-themes.com/cart/).
Just want to make sure if I can set up the followings in WooCommerce:
1. Can I set to deliver items to certain areas only?
2. I will charge a flat rate, but want to offer different options for delivery like this: (e.g. FedEx Graound: CAD $20.38 FedEx Standard Overnight: CAD $23.57 FedEx Priority Overnight: CAD $31.73)
Can I set this up using WooCommerce?
Hi,
Welcome and thanks for taking interest in our theme!
1. Yes, you can. You can add specific zone in Woocommerce -> Settings. Have a look: https://www.screencast.com/t/CkyH01HXj
2. Regarding flat rate, please check this article from woo documentation.
https://docs.woocommerce.com/document/flat-rate-shipping/
Best, Edge
Thank you so much! I have one more question. Can I set local pickup as well? so it allows my customers to select a pickup date/time?
Hi,
You are welcome!
Can you elaborate a bit your last question? You want to add datepicker on woocommerce or contact form?
Best, Edge
Sure. I want to either ship the product to the customer or they can just pick it up in store. So I need a “Pickup in store” option during checkout that allows customer choose the pickup date/time for the order. Only business days will be allowed for pickup at the store.
Do you think I can set this up in Woocommerce?
Hi,
Woocommerce by default supports local pickup functionality. https://docs.woocommerce.com/document/local-pickup/
This functionality that you mentioned is not supported in this plugin. So, in this case, you should contact plugin authors, probably they can suggest you some plugin extension. Thanks.
Best, Edge
Need Support urgent Private Ticket #1219937
Hi,
Welcome and thanks for using our theme!
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Best, Edge
Private Ticket #1219937
HI,
Please re-check your ticket and give us permissions to access to your admin area so we can import demo content for you. Thanks.
Best, Edge
Hi, looks like a great theme! I can only see baker as the option for demo content, no other layout is present. Why is that? I really do not want to import all stuff, just a specific one.
Hi,
Welcome and thanks for writing in!
In order to import all demo content successfully, please follow this:
1. In Edge Options -> Import you should choose Baker Please have a look: https://www.screencast.com/t/q94xV4O5P2. Once you import your demo content you should go to Settings/Reading and set which page you want to use as your home page. https://www.screencast.com/t/QtDryWmdVvW
If you need further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Thanks! Must say, great and fast support!
Its fixed now, I did as you described and all was imported. Really impressed so far.
Thanks a lot!
One more thing. I can’t find the mobile menu to work properly. It just doesn’t fold out on my Iphone. I do have a the menu setup under menus.
Hi,
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Is there a way to center the logo and have the menu display under the logo?
Hi,
As you can see https://www.screencast.com/t/nGkyNOckkX we have implemented this three header types.
If you want to get header layout like you have mentioned, you need to modify templates or apply additional custom css code.
If you need further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Hi,
Welcome and thanks for writing in!
Do you need some help?
Best, Edge
Hey! I am considering purchasing this theme, however I need to be able to sell my items on a monthly subscription basis, as well as the regular one-time deal. I was thinking of creating a simple shortcode of a PayPal form with the payment value taken as a custom field in the product’s page in the editor. It would produce the pay with PayPal button, which leads to the monthly purchase page in PayPal. The shortcode would be inserted as part of the content for the product.
Do you foresee there being any issues with this?
Hi,
Welcome and thanks for taking interest in our theme.
We haven’t implemented such feature.
Also, unfortunately, we cannot tell you how it will works, but you can try.
Best, Edge
I just purchased it , and I’m regretting it.
Hi,
Welcome and thanks for using our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
I bought just right, Revolution slider doesn’t work.. plz help. You can see the problem screenshot here. —> https://drive.google.com/open?id=0BzTXoKoZ7HKmbW01V1cwdm1BbjQ
Hi,
Welcome and thanks for choosing our theme!
Please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Hello there, It’s a beautiful theme. If I add to the my address on “Edge map”, I always see the default address on the map. How can I fix this?
HI,
Thanks for writing in!
The google changed the api for its maps and this is why you’re experiencing this issue.
First you will need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html After you have done this, you just need to paste the API key to Edge Options -> General -> Google Maps API KEY field and everything will be OK.
If you need further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.
Best, Edge
Thank you for your help. I did it the way you indicated. Now he’s working decisively.
You are welcome!
Hi! I’m looking for a particular google font – Baloo – how can I add that to the font options?
Hi,
Thanks for writing in!
Please submit a private ticket to https://edge.ticksy.com/ and one of our support agents will assist you as soon as possible.
Best, Edge
Hello there. Great theme! But i need to ask you about the images. I know, i need to purchase all images for use, but my question is about being able to see the images installed before purchase them. The one-click import of full demo site include all images? Regards.
HI,
Thanks for writing in!
Yes, once you import all demo content successfully, you will get all images that we use in our demo pages.
Please note that the images we use on our demo sites are copyrighted, and if you’d like to publish them on your site, you would need to purchase them separately. We bought most of our images on Shutterstock. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock:
http://www.shutterstock.com/Best, Edge
I purchased baker theme and i shows that slider revolution is not activated. what can i do?
HI,
Welcome and thanks for choosing our theme!
We have bought the extended licence for premium plugins that come with our theme (Visual Composer, Revolution slider, etc), so that you can use them for free without buying the licence, and we can’t give you the license code because of policy and terms of Theme Forest. This only means that you can not update the plugins automatically, but you need to wait for the update which will be included in latest theme updates, as soon as the new version of plugins becomes available.
You can ignore messages about activation these plugins, you have/get inside Plugin settings.
Best, Edge
Hi
Great looking theme – just checking is the font included you use for headings like “We design delicious” in the Pretzel demo ? is this a Google web font. Would like to buy this for job for a client and that style works great with my designs
thanks Simon
Hi,
Welcome and thanks for taking interest in our theme!
As you can see https://www.screencast.com/t/IgvnNegq61m in each page settings you can set Brusher font.
It is not google font, it is Befont https://befonts.com/brusher-font.html
When you set Brusher font on some page, please note that it will be applied only for headings but you can add it for all other elements with custom CSS.
Also, our trained agents could help you to achieve this so when you buy our theme, you will be able to submit a ticket at https://edge.ticksy.com/
Best, Edge
Hi, before purchase I have few important questions: 1. Are there more fonts available? Especially to replace the “curvy Bakery” font (don’t get me wrong, I love it, but for the client that I need (Chinese restaurant) is not appropriate, I need more “straight, without serifs fonts”) 2. Is there like a ‘picture slider’ option available (I need something like a slider which I could use for a pdf menu card online, so that a customer can self turn the pages and read through the menu card) That would be it. For the rest, your theme looks awesome!
Hi,
Thanks for taking interest in our theme! Glad you like our theme!
1. We included a lot of google font, more than 600. You can easily set your desired font in Edge Options -> Fonts. https://www.screencast.com/t/pyublbarQZ
Also, you can add your custom font, with CSS.
2. We have in our theme two sliders: Slider Revolution and Edge Slider. Unfortunately, neither have an option to add pdf file. :/ You can only add link to your pdf file. But, always you can find and try some plugin with this feature.
Edge
Hello! I would like to ask 2 things: 1) In each portfolio item I can’t edit it with VC as there isn’t any option as in pages for example. Any ideas? 2) How can I change the permalink of portfolio-item?
Hi,
Thanks for writing in!
1. First, you need to enable VC for portfolio items. Please go to VIsual Composer -> Role Manger and check portfolio item. https://www.screencast.com/t/hEbmhfrwPg
2. You have an option to set your desired portfolio singe slug in Edge Options -> Portfolio. Please take a look. https://www.screencast.com/t/UAs6xSiPiU
Edge
Hello! Thanks for the 1st one, everything ok now! About the second, I have a page named Products with slug “products” which is a portfolio page showing my products. When I opened a single portfolio item the slug was portfolio-item/product1. Now that I’ve changed the permalink to products/product1 the page “Products” is just a portfolio archive and not the page I have built. Can you help?
Hi,
Please submit a ticket at https://edge.ticksy.com and include your site URL and wp credentials so our agents could take a closer look and assist you.
Edge
Hello, quick question before purchase: Is the theme compatible with the latest versions of Visual Composer & Slider Revolution? Also is it compatible with Ultimate Addons for VC?
Hi,
Thanks for taking interest in our theme!
You can find on theme forest page https://themeforest.net/item/baker-a-fresh-theme-for-bakeries-cake-shops-and-pastry-stores/19619774 with which plugins and theirs versions is our theme compatible. https://www.screencast.com/t/qz0P7prt4
We are working on new updates where we will include new versions of included plugins. We can not give any precise date when it will be launched. Hope it will go out soon.
Also, we haven’t tested Ultimate Addons for VC ourselves so we cannot guarantee that it will work.
Best, Edge
Ok thank you! One more question: Can I add a slider (from slider revolution) in a Portfolio Single Item?
Hi,
Unfortunately, sliders are excluded from portfolio single page. For portfolio single page we have implemented title area as you can see https://www.screencast.com/t/zahfgjI2
However, you can add revolution slider element through VIsual Composer https://www.screencast.com/t/WYgDZ6XMtBl or directly in code with some modifications.
Best, Edge
