511 comments found.
Favor, Love this theme! But I can’t get any of my slides on the homepage to link to anything. What am I doing wrong?...???
Hello, and thank you for purchasing Healthflex WP
The sliders support a button for calling any valid URL address. Go to Dashboard > Plethora Sliders and Edit a slider; locate “Button” and, set the Text and Link you need on the available fields. Note, if you leave those fields empty, no button will appear on the slider. More options, regarding button styling & size and page targeting are available.
Hello,
A very nice theme. I just installed it, the images are pixelated and the visual composer only have 3 options. Do I have to install something else?
Hello,
Images come blurred with our template due to distributing restrictions.
As far as V.C includes all functions.
For further assistance, please visit our Support Forumand create a new ticket. We will be happy to assist you
Have a nice day
Are the images not included in the theme?
Hello,
All photos included blurred.
Hi
I have add all 3 image sizes for the favicons and they dont display on the website?
Hello,
This is a WP native functionality which works
independently with our Template.
Since WordPress 4.3 you can add a favicon through WordPress Admin > Appearance > Customize > Site Identity.
Take some time to read this article on how to set a favicon on WP.
Have a nice day
Great sorted thank you.
Hello dear plethorathemes staff,
We want to place the tags (postsub) at the bottom of page content. We see that our support has recently expired but we couldn’t benefit until this time. If only you could help us. Thank you in advance.
Hello,
Do you need to place a tag cloud on the bottom of the page? You can do that by using a Widgetized Sidebar Element on Visual Composer and assign a Tag cloud Widget there.
We take care of every single request with great attention. The most clear is the request, the faster will respond. The standard support period (6 months) provides with the option to get assistance from us while setting up and developing the website. An extension of the license is required for getting more assistance after the standard period. We’d prefer not to break the license and provide you with quality service via our support ticket system.
The idea behind support period is obvious as we provide a reasonable time for even non advanced developers to create a website and we can keep supporting if needed as long as the license is renewed.
In any case, let us know what is your request providing sufficient information or contact us on https://plethorathemes.zendesk.com/
Thank you for using our theme on your website.
Hello,
Solved the issue.
very beautiful theme, Does it support RTL?
Hello, and thank you for your interest in our theme. We appreciate your kind words.
The theme does not support RTL out-of-the-box although we have reports from customers to have used it with those languages, mostly Arabic and Hebrew. We needed to prepare a number of Custom CSS rules for adjusting some elements of the layout to RTL to cover those customers, so, if you choose to purchase our theme, contact us the soonest to help you out with the transition.
Thank you
How do you change the animated icon colour for the Google Map?
Hello,
Please go to: Theme Options > Advanced > Scripts & Styles > Custom CSS: and paste the following CSS, replacing ‘red’ with the color of your choice:
.pin_container .pin { background: red !important; }
Thank you
Perfect thank you
Hi.. my support time has expired but an issue popped up with IE ( and I didn’t change anything on the site )... the issue is that 2 pages of the site are now showing overlaps (texte and image) and this is not the case on other browsers ( chrome, firefox, etc ).. the pages are the following. http://www.infibxl.be/wip2-hospitalisation-a-domicile/ and http://www.infibxl.be/wip3-soins-palliatifs/ . Could you please help ? thank you
Hello,
Please visit our Support Forum and open a ticket: https://plethorathemes.zendesk.com/Also, don’t forget to add a comment regarding your expired support plan, in order for the Support team to handle your issue.
Thank you,
Hello,
We noticed that you are working with 1.4.8 while our current version is 1.5.1.
Please, update and check if your issue has resolved.
Let Us Know
This says compatible up to WP 4.8, but there is now 4.8.1 – is the theme compatible with the latest version of WordPress?
Yes, our theme is compatible with version 4.8.1.
I just updated to your lastest version of the theme and VC is still stuck on 5.1.1 versus the required 5.2.1. I ftp’ed up the theme, I uninstalled and installed the VC and still no luck.
Hello,
This seems strange. Can you try updating VC by using the packaged version of the plugin found in: /healthflex/includes/plugins/js_composer.zip ? If the problem persists, please visit our Support Forum and open a ticket: https://plethorathemes.zendesk.com/Thank you,
Thanks for the quick reply. I should have tried that first. Sorry, but, that way DID WORK. Thanks!
Hello, this theme is compatible with the Polylang plugin, Accelerated Mobile Pages, WP Super Cache?
Hello,
The Polylang and WP Super Cache plugins have been tested successfully by many of our customers. We haven’t yet tested the Accelerated Mobile Pages plugin.
Thank you,
Creative and unique themes.Can you give some more new and attractive themes. https://acersupport.org/
Hi, I’am really so interested on your theme but as I want to have a multi-language website (Arabic, French and English) and that I read on details that RTL option was added just for media panel slider and testimonial shortcode slider, I am really afraid that it won’t show the menu and the other stuffs correctly on Arabic so what I am wondering if will I find an rtl css file for menu and the other stuffs. Please I need an answer as soon as possible so I can purchase it
Hello,
Although RTL is not officially supported for this theme, (i.e. there is not special rtl.css file), a lot of our customers have created websites in arabic, hebrew and other RTL languages. Our support staff will be able to help you with any issues that might arise from the RTL implementation, if any.
Thank you,
thank you for the answer
You’re welcome MounaMedia. 
Is it also compatible with older version of WordPress? I would like to take help from https://yahoocustomerservice.co/
Yes, Healthflex is compatible with older versions of WordPress but we recommend that you always use the latest version. Thank you,
Hello, great Theme! But I would really like to have a side services menu as a widget like here https://www.screencast.com/t/LceBkzzMYTo what is the easiest way to get it !?
Also, the iconset doesn’t seem to work : https://www.screencast.com/t/jOB7dEPI
Hello,
Please visit our Support platform: https://plethorathemes.zendesk.com/ and open a ticket.
Thank you,
Awesome work!!! see we have added your theme in our review blog https://themebon.com/blog/medical-wordpress-theme/
Hello. Thank you for including our theme on your review. We found your article very interesting providing your readers a good comparison tool between a variety of medical and health WordPress themes. We appreciate your interest.
Hello my friend. When purchasing the HealthFlex WP model. Possible friend add installation template gratis my hosting server. I have difficulties. Grateful. I’m Portuguese-Brazil.
Hello, and thank you for your interest on our themes.
We have a support service available. Please follow the link https://plethorathemes.zendesk.com/ and create a ticket describing the problem and we’ll provide you with a resolution the soonest possible. Note; you must have at least one purchased code to validate for support. We only use the English language through the process.
Hi ..Great Theme… Could I ask in the documentation for setting the Search Page Featured Image it mentions Select and upload your featured search page image.. My settings page doesnt have an upload button.. has it been removed ? also as I cant set the image my pages have a blank space at the top.. Thanks in advance
Hello, and thank you for purchasing our theme. Please, create a support ticket, providing us with detailed descriptions of the issues and, if possible, with valid URL addresses of the pages they erupt and we’ll provide you with a resolution the soonest possible. Information about browser, operating system and device type will be helpful as well.
hello , nice theme does theme support RTL ?
Hello,
Not officially, but there are lots of websites based on our templates using RTL without any serious issues.
For any problems you may face, you can always rely on our Ninja Support crew.
Regards
https://plethorathemes.zendesk.com/can i see example ?
Yeap,
Unfortunately, it’s not a very good implementation but you can have a taste.
http://lacliniquehair.com/ar/%D9%85%D8%B9%D9%84%D9%88%D9%85%D8%A7%D8%AA-%D8%B9%D9%86%D8%A7/Hi!
It’s now available the search bar to install:
- In the menu (with a loop icon) - In other place of the site, for example, in contact page
You said that it will be included in future versions…
Many thanks for your help!
Hello,
No, will be not included in our upcoming update scheduled for the end of June, it may be included in one of our future updates, depends on how many client requests we will receive for this function.
We can help you by giving you a customization workaround through our support forum.
Regards
https://plethorathemes.zendesk.com/Do I use ECWID together with WooCommerce?
Hello, and thank you for your interest in our theme.
We have tested our theme to comply with WooCommerce and we’ll keep on supporting it on every theme update. We have’t tested Ecwid on it’s full extend so we don’t officially supporting it. However, users have reportedly using it without any serious problem. Typically, there shouldn’t be a problem using both plugins on a standard WordPress installation; there is a question though, on how convenient this would be for both the administrator and the end-user.
