115 comments found.
I have submitted multiple tickets so far and I cannot get the theme to be installed onto my wordpress. I have downloaded the installable theme and tried to upload it and it won’t work.
Hi,
Please check your ticket now.
Cheers!
I want to install a demo on my homepage.
But now I do not know how to bring it.
And I do not know how to register the portfolio on the main page.
Hi,
Please submit a ticket on our support center here: https://9theme.ticksy.com. Our dedicated support team will help you out with your issues.
Cheers !
Do you support updates for Visual Composer to the latest version, for I’ve purchased an older version of it in Honshi theme?
Hi,
Sure. Please submit a ticket on our support center here: https://9theme.ticksy.com Our support team will help you out with your issues.
Best Regards
Trying to get support but your system is down. I am attempting to use the Testimonial section Shortcode (via VC) on a portion of my home page, and it is causing entire areas to become black. Have screenshots with and without the testimonial section in place, and I can 100% confirm this is causing the issues
Hi there,
Thank you for purchasing. Yes, the support center, managed by Ticksy, is currently under a big maintenance mode to fix the connections and server problem, which we have zero controll. Meanwhile, you can post your questions to the following mail. Our support team will help you out :
https://themeforest.net/user/ninetheme-supportCheers !
I’ve sent an email, thank you
Hey, love your theme! I am wondering if you have a link to show me all of the elements / shortcodes that your theme includes?
Hi there,
Thank you for your interest 
Sure, you can see the following link that shows the available shortcodes of the theme : http://prntscr.com/fxc3nn
Please let us know if you have any other questions / issues.
Cheers !
Thank you for that. I don’t see some elements that I am looking for, for my website, but maybe they are in the “All” tab rather than “NT Honshi”? I am looking for progress bars, pie chart and circle counter.
Hi,
Sure. Those that you see in my previous reaction belongs to the theme. What you’re looking for are the default shortcode,which are alredy available. You can see them all in the All section : http://prntscr.com/fxoeez
Best Regards
hi
Theme included all Visual Composer shortcodes ( progress bars, tabs, buttons e.g ) and Honshi Theme shortcodes. There are 40+ shortcodes/elements
I figured, thanks! Is there a demo page for me to see how they look on your theme? I love the style of your theme!! So I assume they follow that look.
I would have loved to see an “elements” page in your demo so I can see how all the elements look with your awesome theme
Hi,
If you would like to see a demo, in which all the shortcodes / elements in Honshi theme, that is not available for now. However, you can check them to see how they looks like in one of our other themes here : http://demo-ninetheme.com/antidote/elements/ In Honshi, there is no such page to show you those elemnts but they’re the same. Please check them and let us know if something unclear
Cheers !
Thank you! THAT is what I wanted to see. Thanks so much for the quick responses!! It means a lot & I hope to buy your theme after confirming with my boss
Hi,
Thank you for purchasing. If yuo have any questions regarding the theme, please do not forget to submit a ticket on our support center here : https://9theme.ticksy.com We’ll help you out
Cheers !
Hello. Your support site seems to be down. Is it coming back? I need support
Hi,
Thank you for purchasing.
The problem is within the ticksy itself. I think, they’re moving their database or something else, which is something we have xero controll. Meanwhile, you can post your questions here :https://themeforest.net/user/ninetheme-support We’ll help you out
Cheers !
Questions before you buy:
1. Is the theme compatible with Ultimate Addons for Visual Composer? 2. Can I customize the background for different sections within a page with visual composer? Section 1 gray with black text, section 2 black with white text, background with image, background with gradient? Example: http://prntscr.com/fwkb0h 3. Do I have more alternatives to show extracts in the portfolio grid? Example: http://prntscr.com/fwkc1j – http://prntscr.com/fwkchr 4. Can I have a top bar with contact details and social networks? How customizable is this (elements and colors, in normal and mobile version)? Example: http://prntscr.com/fwkd2f 6. Are there other alternatives for the main menu? Logo to the center ?, menu under the logo? Http://prntscr.com/fwkdy1 4. Can you provide me image captions from the page composer? 5. Are there extra pre-designed elements to add different functionalities and styles? Example: http://prntscr.com/fwkb8n.
Thanks in advance, it looks beautiful, but I want to know how much more you can customize to get out of your current structure.
Hi
We can not provide customization services for several months. You can rent an expert from anywhere, such as Envato Studio.
Best regards
Ok, but can you answer any of the questions?
1. I’m not sure but will work %80
2. Yes you can change background on sections as image , video and color
3. You can use Visual composer portfolio grid for these demos and Honshi included 30+ effects
4. You can add any sections if you know coding and more.
5. There is not alternative menu and logo types
6. Theme completely working with visual composer, you can check visual composer video tutorials.
7. You can use all visual composer elements and working with honshi theme.
Awesome template. Congratulations my friend and more sales to come!
Thank you
Hi there, I have purchased your theme and I am attempting to place the revolution slider on the home page behind the navigation as it’s displayed in the demo. I believe in the demo you are using the Hero Slider but I want more control over the design and layout etc. So I have placed the revolution slider into the page but I cannot see the menu or logo so I am assuming the Rev Slider needs to be placed behind the header. Would appreciate your help as when I purchased the theme I assumed you had used the Revolution Slider not the Hero Slider. Here is a link http://mikechatfield.com/arctech2/
Hello, how can I style the contact from like in the demo? Thanks in advance.
Oh, I see it styled on the home page demo but I created a contact page since the demo did not contain one and inserted a form but the style is not the same.
Hi,
Please submit a ticket here: https://9theme.ticksy.com Our support team will help you out with your issues
Cheers !
Hi! I love this theme, and im thinking to buy it! but I have a question… I´ve seen this theme for 17 dollars here https://themeforest.net/item/honshi-creative-multi-purpose-template/19485569 , and the author is different… What is the explanation for that?
Hi
That is HMTL VERSION and not included any page builder or admin panel, our theme is WordPress version.
best regards
aaaa! okey! Sorry for the inconveniences, thank you so much!
You’re welcome!
Hi there! we just bought the Honshi theme, everything is working perfect. but the portfolio section is only showing 5 projects?? and i created like 12 and when i create more portfolio items the projects disappear. i cant find any settings to show more portfolio items. can you help me with this?
our website is www.thecreativeboyz.com
cheers !
Hi Ninetheme,
Honshi is super cool. I just want to make sure I can have an English and a French version with it. Is the theme all good for two languages or do I need to add a plugin ? How do users switch from one version to another ? Ideally, I would like for user to be able to switch with a button in the header.
Thanks in advance for your response.
Best regards.
Hi there,
Thank you for both your interest and nice comment. Yes, Honshi is compatible with the translatation plugins. You can use, for example, WPML plugin in order to translate the theme into any languge you want and can add the language switcher to your menu on header area.
Cheers !
8 Required plugins and 6 recommended? That’s a lot of plugins!! Any plans to consolidate this??
Hi there,
First of all, thank you for purchasing.
Please let me clarify the included plugins into Honshi respectivelly : Visual Composer, Revolution Slider, Metabox, Metabox Show Hide, Custom Post Type UI, NT Honshi Shortcodes, OptionTree, Contact Form 7. Thesea are the required plugins. Apart from this plugins, our support team will help you out with consolidation plugins, if you engage with our support team here : https://9theme.ticksy.com
Best Regards
Hello again. Do portfolio popups support video yet? I only see the option to get featured images to appear in portfolio popup – not videos. Is this is an upcoming release? Thanks.
Hi there
The portfolio post formats including video area compatible with Honshi and the video format already available You can even see the video format on our demo here: http://www.demo-ninetheme.com/honshi/home-main-onepage/#portfolio.
Please submit a ticket on our support center here: https://9theme.ticksy.com so we can check it on your side.
Best Regards
Is it possible to play a local file from an ftp instead of youtube?
yes possible all video host and local files.
Hi, before to buy I need to know if there is any option to use the “service” section with price and “buy it now” button.
Hi there,
Excuse me, I’m not quite sure that I got your point but if you ask for a pricing section with button, yes, it’s included into the theme. You can see the demo for pricing in the following link :
http://www.demo-ninetheme.com/honshi/pricing/Cheers !
Thanks, that’s what I need. I’m going to buy it now.
Thank you for purchasing
Have a great Sunday !
Hi, : Presale question : this theme sounds pretty good. Is there a way to have a temporary access to the back-end? Please, i need to see how you have managed the page editing.
Hi there,
Thank you for your interest.
The pages of the theme has been created via the shortcode element of Visual Composer. You can see an example taken from the back-end edior below :
https://drive.google.com/file/d/0B-DsJaiLReP6NTdVYVpoT2ZlNW8/view?usp=drivesdkCheers !
Hello! Presale Question – Will it be possible to have different pages for categories of porftfolio? I am making a video portfolio that needs separate pages for each category (for SEO). Your demo has all gallery on one page.
Hi there,
Thank you for your interest in our theme
We’re working on a new update and we’ll publish it on themeforest within 12 hours for sure. Once the update being published, you’ll be able to categories of portfolio on different pages. We’ll also add some more options such as team section to get the theme has better options..
Best Regards
I don’t see how to apply 25% discount?
Hi there,
Thank you for purchasing. The current price ( $44 ) is already included the 25 % discount, considering its normal price ( $59 )
Best Regards
$60 for one-pager theme? I don’t think so, that is the price for full Magento or Shopify stores with 20-30 different pages. I have tested your theme and plugins are excessively used, which means your theme is super bloated.
Hi,
Honshi offers you many options for both one page style and multi-page style. You can create unlimitless pages easly. On the other hand, we’ve integrated the woocommerce , which makes you able to add product items. Moreever, we’re working on a new update to add some sections like team, and shop page as you alread asked for. If you have any other questions or have any problems related to the theem, please open a ticket here : https://9theme.ticksy.com Our support team will gladly help you out.
Cheers !
Sorry for a noob question. Before I buy, I already have a version of visual composer from another template. How would the implementation process take place? Would there be any conflict? I’m highly considering purchasing this template. THanks
Hi,
It’s fine, just feel free to post your questions
No, there will be no problem with the implementation of your previous visual composer plugin.
Best Regards
I’d like to ask some more questions. What would the blog look like visually on the page? Or is the blog a separate page for now?
Also, can the images have captions? In the demo it only shows the image but no captions.
1 – ) Blog is a seperate page just like the the rest of the pages.
2 – ) If you mean the captions of blog posts, they have it as you can see here : http://www.demo-ninetheme.com/honshi/blog/I just purchased the template and I’m having a lot of trouble setting it up. It also has seemed to mess up my previous theme. I’m in need of dire help. I’m trying to work on this theme while keeping the other one active, but it seemed the design got screwed up. I also cannot activate revolution slider. The demo data seemed to have messed up on the homepage
Thank you for purchasing.
There is something wrong temporarily with the ticksy system. Once they fixed the issue, please open a ticket here : https://9theme.ticksy.com Our support staff will help you out with your questions.
or you can get it touch with our support team, sending a mail to the adresss provided below : https://themeforest.net/user/ninetheme-supportThanks, I’ve been emailing but not responses yet. I have many questions that need to be answered
Please check it again. We’re trying to reply as soon as we can.
