470 comments found.
I know this isn’t probably a built in feature, but I was wondering if there was a way send events to Google Analytics such as onClick=”ga(‘send’, ‘event’, ‘mobile’, ‘click to call’, ‘888-555-5555’); on the shortcode buttons in the CTA Banner. I’ve been trying to work on a solution without much luck.
Hi there,
This is not possible with the default button shortcode. It will be possible with the WP Google Analytics Events plugin and by adding a button in HTML, within a text or custom HTML widget.
By adding the button as html and add a extra class to it, in this case track-event you can add that class within the plugin settings to track the event.
This is the default theme button in HTML, with the custom class. If you want to use the outlined styles button please change btn-primary to btn-outline:
Button Text
In above text the HTML is filtered out of the comment. Please see this one:
<a href="#link-here" class="btn btn-primary track-event">Text Here</a>
Thank you – I ended up using ID instead using this.: <a href="#" class="btn btn-outline" id="track-calls">Test Button</a> Wonderful solution, I greatly appreciate you providing an out of the box solution!
You’re welcome!
If you have any questions feel free to ask
Hi. Good theme. I want to translate “the opening hours plugin” into Turkish. how can I do it?
Hi there,
Thank you for the compliment 
You can translate the opening hour widget by translating the included .pot language file, or with the Loco Translate plugin. I recommend to use the Loco Translate plugin as it is the easiest way. Please see this article which guide you step by step.
If you have any questions, please let me know.
Hi very good theme!! Include the las version of Essential Grid? Changelog only show “updated: essential grid to latest version (2.1.0.2)” Tnahks!
Hi there,
Thank you for noticing, and the compliment Today’s update does include the latest version of Essential Grid. I’ve updated the changelog.
Let me know if you have any questions.
Hello on the bottom of each post is there a way to change the wording from Read Post to say Read More?
Hi there,
If you want to change the ‘read more’ link of the blog posts on the front page (added with the ‘QT: Latest News’ widget) you can change the text within the widget settings.
For the blog posts on the /blog page you can change it via Appearance > Customize > Theme Options > Blog > Read more text.
Hello Qreative Themes, I always get this error message anytime I send a message through the schedule appointment form – “Validation errors occurred. Please confirm the fields and submit it again”, while other forms work perfectly. Thanks and hope to hear form you.
Hi there,
Please check if you have filled in all fields correctly, and have configured the ‘Mail’ tab of the specific form correctly (see this article).
If both points are correctly but the issue remain, please refer this to our support desk at http://qreativethemes.ticksy.com with the url and a login of the website and our support will take a closer look.
Thank you.
Hi, The message get delivered if I don’t input the date of appointment but if I input it it doesn’t go showing the validation error. I tried so many format to input the date of appointment and always get “date format seems invalid”. The problem is just from the date format, and every other thing works. Thanks for your kind reply and look forward to hearing from you.
Hi,
Probably the date field is not correctly added or has wrong attributes. Please refer this to our support desk at http://qreativethemes.ticksy.com and our support will be happy to help you.
Thank you.
Hello, We would like to use it for an Arabic website. Can we use that easily for Arabic language? Thanks
Hi there,
Thank you for your interest in the theme.
You can use the theme for Arabic language. The theme is RTL compatible.
Let me know if you have any questions.
Hi there, Where having problems with the translatation tried it with the .po files directly, also with loco but without succes. very strange. We are translating wp site on a regular basis. Best regards L.S
Hi,
Can you send me the login to the WP website via the contact form on our profile page? I need to take a closer look.
Please note that the translations only work if the language isset to the language you’re translating to under Settings -> General.
Thank you
Hi there, Yes we know. I will send de login details. Best regards
For now i edited the .php file for the translation
Hi: I’m trying to add the favicon but I don’t see where to do so. Appearance -> Customizer -> Site Identity doesn’t seem to exist anymore.
Hi there,
Is the entire ‘Site Identity’ panel not visible for you?
I just followed the path and the favicon can be uploaded in that panel at the ‘Site Icon’ setting (screenshot).
Please could you tell me what is happening with the header portion of my site: https://goo.gl/UXRp4s
The content on the left hand side is just moving down further than it should.
Hi,
Probably the issue is caused by the phone number in the heading, which is noticeable only in Chrome browser.
Please note that your support time is expired (https://goo.gl/yNuQG0). If you need more help please extend it and we’re happy to help you.
the landscaper Version: 1.4.2, Can i update wp to version 4.8?
Hi there,
Yes that version is compatible with WordPress 4.8. But I also recommend to update the theme to the latest version.
Hello its possible hide the page-header for only one page? A see this comment: You can hide the page header with custom CSS. If you navigate to Appearance > Customizer > Theme Options > Custom CSS you can paste this in the textarea: .page-header { display: none; } But this hide on all page of website! Tks
Hi there,
You can hide the page header per page. Please navigate to Pages -> Edit a page and scroll to the ‘Header Settings’ metabox and set the ‘Page Header’ select field to ‘Hide’.
Please make sure you have installed the latest version of the theme.
I update the theme for last version and appear this option
Tks very much for quickly reply, this theme and support are awesome!!! Tks very much QreativeThemes!
You’re very welcome
Hello – Where do you enter the Google Maps API Code? I entered it into Theme Options – Custom CSS, However its not working. Thanks
Hi there,
The Google Maps API code can be entered via Appearance > Customize > Theme Options > Custom > Google Maps API.
Please make sure you have installed the latest version of the theme.
Done thanks!
You’re welcome
Hi: How can I delete slides from the Front Page. I see how to add them but not delete them. I only want 2 slides on the front page. Also, Can i use a video for a slide. Thanks, Mark
Hi Mark,
I answered your ticket on our support desk
Hi there, We have some problems with woocommerce. When we try to make a variable product >> attributes it keeps loading. Error log server says nothing. Best regards, Louis
Hi Louis,
This issue is coming due a older version of the ‘Advanced Custom Fields PRO’ plugin. Please follow the steps below to fix this issue:
- Please navigate to the plugin folder on your server and delete the Advanced Custom Fields folder (path to folder: wordpress/wp-content/plugins/).
- Update the theme to the latest version.
- After updating the theme install the Advanced Custom Fields PRO plugin via Appearance > Install Plugins.
That should fix the issue. Please let me know.
Thank you
Thank you very much..that did the job!!
Great, you’re welcome!
Also, reading through other people’s comments, I don’t seems to have the Essential Grid on the dashboard. Please need your assistance. Thanks.
Hi there,
I answered this in your other question.
If you need any help please refer this to our support desk at http://qreativethemes.ticksy.com
Thanks for your support.
You’re welcome
Hi, I just bought this theme regarding the comments of others to fit in what I want. But I am having issue having the demo display. Please, how do I import the essential grids? Looking forward to hearing from you. Thanks
Hi there,
First of all thank you for purchasing the theme!
The Essential Grid skins need to be imported separately. Please follow step 1.5 of our theme documentation.
If you need any help please refer this to our support desk at http://qreativethemes.ticksy.com
I received 153 Spam E-mails over the last 1 hour from the ‘Request An Estimate’ form on this theme homepage of my website. Do you plan to create a Captcha or something to prevent this?
Hi there,
To use a captcha in the Contact Form 7 plugin I recommend to install this plugin, it’s more like a extension that create a captcha shortcode which you can add to your contact form.
If you have any questions please let me know.
Hello, Is it possible to have some elements from the HOME page at https://demos.qreativethemes.com/thelandscaper/ duplicated to https://demos.qreativethemes.com/thelandscaper/home-transparent/ ? (via DragNDrop and or copy/paste code)
Thanks
Hi there,
Because the SiteOrigin page builder works with HTML instead of shortcodes it is not possible to copy paste the code.
The easiest option is to install this plugin, duplicate the home page and set the transparent header option for this duplicated page.
If you have any questions, feel free to ask
Hi! How to disable product gallery image lightbox effect for woocommerce product? Please help
Hi there,
You can disable it via WooCommerce -> Settings -> Products -> Display (small link below the tabs) and uncheck the ‘Product Image Gallery’ checkbox.
Unfortunately we see that your support time is expired. If you need more support please extend your support time and we’re happy to help you.
But I can’t found this option under woocommerce settings. Is disabled by theme function?
Hi there,
I see this setting is removed from the WooCommerce plugin. Please add the following CSS via Appearance > Customize > Theme Options > Custom > Custom CSS:
.woocommerce-product-gallery__wrapper { pointer-events: none; }
That will do the trick.
Is there any way of being able to edit the colours used on the secondary button on the slider?
Hi there,
Please add the following via Appearance > Customize > Theme Options > Custom > Custom CSS. If you want to reduce or increase the outline opacity you need to change the 0.4 value.
.jumbotron.carousel .carousel-text .btn.btn-outline { border-color: rgba(255, 255, 255, 0.4); color: red; }
If you have any questions, please let me know.
cheers
cheers
You’re welcome
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