5191 comments found.
Pre-sales questions:
1. On the AMP demo page… https://jannah.tielabs.com/demo/2016/10/27/after-all-is-said-and-done-more-is-done/amp/When I click on a related article link, category link, or tag link, I’m taken to the desktop version of the page instead of the AMP page. Shouldn’t I see the AMP page instead?
2. Can I exclude posts and pages from using AMP and force mobile users to see the desktop page?
3. Can the theme width be increased easily?
4. Can home page or archive pages support infinite article loading?
5. Is there content slider functionality that changes the page number on the URL?
6. Any chance that you can create your content blocks for visual composer? I already own that plugin.
Hi @TechRanker!
Thanks for your interest in Jannah.
1- You are right, Thanks for this notice. added to be fixed in the next update.
2- Our theme is compatible with the Automattic AMP plugin and provides additional options and features for it. and this plugin doesn’t contain this option.
3- Yes you can change the site from the theme options page.
4- Archives and the standard Homepage Layouts supports the infinite scroll. but this is not available in the pages built with the page builder.
5- No
6- No we don’t have any plans to do that.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Hi, guys! Please, add VK logo in Social icons, Select and Share!) VK is the largest social network in RUnet.
Hi @OmnyWeb!
Thanks for your interest in Jannah.
Thanks for your suggestions, it is really appreciated.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Does it support recipe schema? Which recipe plugin this theme contains by default?
Hi @techprevue!
Thanks for your interest in Jannah.
- No, it doesn’t support recipe schema, Jannah doesn’t contain a recipe plugin.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Wanted to know if it’s possible for people to register, then login, and choose category of news articles so that whenever they are on the site, it’s feeds from those categories that are shown. Or better still if it’s possible to do this by say IP or cookies, so if I view a particular category more, then next time I visit the site it should be news on that category that should be coming. Last but not least, does it have the video player that you can scroll down and it will be playing as a sidebar as well please????
Hi @frankdage!
Thanks for your interest in Jannah.
Unfortunately. these features are not available in Jannah.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Wow, so will you ever have these features, especially the one with the video player when scrolling like on CNN.com??
Hi @frankdageTieLabsfrankdage!
Thanks for using Jannah.
We don’t have plans for that in the near future but I have added them to the customers features requests list.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
Hi team,
I hope everyone doing great, pleaseeeee add logo in main sticky header, I really need this option! many thanks in advances for you efforts guys!
Kind Regards
Hi there, I’ve tried posting on your support forum, but it gives no option for manual registration, and the automatic option says I have not purchased your item.
Not sure what’s going on there, can you help me with the social counter please. The instagram followers has been setup correctly it says (all seems fine and loads fine and instagram says it’s fine) but the social counter shows ‘0’ (zero followers).
I’ve tried refreshing cache and deactivating and reinstalling the plugin it but it doesn’t work. I can’t even stop or remove the instagram account from the widget which makes it worse.
Hi @chamberstudios!
Thanks for using Jannah.
Please send us a direct email via our profile page so be able to check the Instagram and the Login to support center issues.
Thank you, we look forward to serving you! Best Regards.
Hi there–just to let you know that “Jannah” features in our latest roundup on Tuts+ Best WordPress Magazine Themes for Blog and News Websites. Great job!
Hi @ianyates!
Thanks for using Jannah.
Great, Thanks 
Have a great day.
Best Regards.
Compatible with Mailster plugin?
Hi @OmnyWeb!
Thanks for your interest in Jannah.
Yes, You can use Mailster widget with the theme but the theme’s NewsLetter widget is compatible with FeedBurber and MailChimp only.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Pre-purchase questions: 1) Is there possibility to change structure of main page Jannah Times theme? 2) Can I put Ad banners on main page?
Can I remove “author” field?
Hi @OmnyWebOmnyWeb!
Thanks for your interest in Jannah.
1- yes you can change the main page structure easily via the page builder.
2-Yes you can add Ad banners via the page builder.
3-There is no an option for that in the page builder. you will need to hide it via CSS, you can provide you with the code via our support center after purchasing the theme if you want
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
I just purchased Jannah theme I tired verifying the theme so that I can install the demo content. It says authorization failed. try again. Need help to install demo content.
Hi @rajkumar198903!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
Pre-purchase question: Sahifa has a 2 column layout, Jarida has a 3 column layout. Does this theme allow for 2 and 3 columns?
Hi @darisrob!
Thanks for your interest in Jannah.
Jannah supports 2 columns only like Sahifa.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Hi, I am a long term Jarida Customer and waited for this new theme like many others and now I am a little shocked: read 800 google fonts and 150 something else but like 100.000s of users I am BLOCKING google fonts and use normal system fonts like Arial, Helvetica and Georgia.
Is it possible to use them in this theme and kick the others out – no outgoing links allowed on my sites, not to clouds or social networts or wherever, or do I have to look for another theme? thanks and greetings Britta
Hi @brittadn!
Thanks for your interest in Jannah.
Sure, you can use the standard fonts, please check this screenshot:
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Hello! Fantastic theme, been so easy to customize so far! Congrats!
But I noticed today that this theme does not seem to have a widget in place for Pinterest which I find surprising. Did I overlook this? Please let me know how I can add my Pinterest feed to this theme.
Thank you!
Hi @BariMelts!
Thanks for using Jannah.
For now, there is no a widget for Pinterest. you can use one of these plugins: https://premium.wpmudev.org/blog/12-best-free-wordpress-pinterest-plugins/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
Pre sales question – is it possible to get the font of the current logo. Or is this something you could get for me to say “Doug” and then blue do and then “support” in the smaller text ?
Hi @dougmorrison!
Thanks for your interest in Jannah.
Logo font uses Poppins font https://fonts.google.com/specimen/Poppins
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
Hi there, the theme itself is great for news and we have a lot of users around the world from various locations. It doesn’t make sense for us to use our local weather for our local hometown or office. Is there anyway we can use the user IP address or user location to give the user of the site THEIR local weather and not ours?
Fantastic theme otherwise.
Hi @chamberstudios!
Thanks for using Jannah.
Thanks for your suggestions, it is really appreciated. I will add it to our customer’s features request list.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
how to update theme in theme section you theme panel update available but in WordPress theme panel not update displaying how to update it automatic like other theme on WordPress update
Hi @infolabsindia!
Thanks for using Jannah.
Please check this tutorial for how to update the theme https://tielabs.com/knowledgebase/how-to-update-the-theme-without-losing-tiepanel-settings/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from this past week!
Hey, when u hav buddypress u there is a problem caus link to profile is no link to buddy but admin. so – please help. peace to egypt.
Hi @FlexBarkerFlexBarker!
Thanks for using Jannah.
All support is given through our Support Center. Please open a support ticket there, so we can better assist you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
How can I change the layout of the homepage when it is set up like the “Main” demo?
Hi @bryerm!
Thanks for using Jannah.
Please check this tutorial for how to use the page builder http://jannah.helpscoutdocs.com/category/55-page-builder
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you! Best Regards.
I’m trying to find the documentation on how one would move to this from Sahifa without losing any content settings?
Hi @michaelwilding!
Thanks for your interest in Jannah.
By installing Jannah you will not loose any Posts’ data such as post content, shortcodes, Sahifa post settings, featured images, and reviews. but you will need to re-configure the theme settings, menus, and widgets
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you! Best Regards.
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