39368 comments found.
Hi, following your demo: https://avada.theme-fusion.com/agency/services/ in the button “get a quote”, there is a pop up opening. Where I need to go to custom it? thanks
Hello,
That is a modal element which can be found at the bottom of the page while editing. You’ll be looking for “contact” modal > http://prntscr.com/fq2yb4
I hope this helps!
-Weston
thanks
You’re very welcome!
Hi Guys
When can we expect 5.2 and what goodies, do you have this time?
Hoey
Hello,
Avada 5.2 is coming along nicely and is currently in the final stages of testing. We can’t spoil the surprise and tell you all the features in advance 
but there will be new demos as well as several new styling features coming in Avada 5.2.
Our devs are working on getting the theme ready for release ASAP, but we do want to make sure everything is well tested before released.
Thank you!
-Weston
Is there a developer’s license, or do you pay the $60 for each site? And is that per year, per site to get theme updates?
Hello,
Thank you for your question!
Since sales are done through Envato, there’s not currently an option to have special price brackets. Currently it’s a flat rate of $60 per license.
Each license is good for a single Avada site at a time. The license is lifelong and can be moved to a new project / domain if you start a new project and want to shut down the first one you had. However, you’re not able to create multiple sites on a single license. That would require additional licenses.
Theme updates and new demos are free with your license. There’s no monthly or yearly fees for that.
You can find more info on licensing here > http://bit.ly/2g28XFN
We would love to see you join the Avada community! Let us know if you have more questions.
-Weston
Hello. I want by your theme but at me is quest photo produt on page https://avada.theme-fusion.com/classic-shop/shop/jackets/black-leather-jacket/ will stonger increase ?
Hello @root12
I am afraid i did not understand your query properly, can you please provide some more details on your query so we can provide you a better and precise answer?
Thanks
-Ammar
Hi there
I have flagged your last comment as it only provides a an external link with no explanation. Can you please re-explain what you mean by “quest photo produt on page will stonger increase ?”
Unfortunately what you are asking is not clear to us
Thank you, MB
Can Image increase more when you hover ?
Hello @root12
That is not a possibility on hover however if you enable the ligthbox element on your image frames or our other lightbox supported elements than it will come up as a larger image when you click on it, an example of this can be seen here in our demo => vhttp://bit.ly/2seBePO
Hope that was helpful.
Thanks
-Ammar
ty
You’re most welcome 
Cheers
-Ammar
hey, i really want use this template. its very beautiful. but i’ve question about that, can i add a page for sign in and sign up for member? thank you!!
Hello @seongho_kim
We are glad to hear that you like our theme and yes indeed our theme has option for sign in and sign up, we actually have our own elements that you can use on any page where your users can sign up or sign in and you can read all about them below.
Sign in Element => http://bit.ly/2kdf6S9 Sign up Element => http://bit.ly/2q7Y91j
We will be happy for you to be a part of this Amazing Community!
Cheers
-Ammar
Hey all, tried posting this on your support site and it doesn’t seem to have registered right.
We’ve set up a staging server (via WP Engine) and updated Avada to 5.0+ along with updating all plugins and Wordpress core. Everything works perfectly fine on staging, but when deploying that install to the live site, we’re getting 500 errors.
The only difference (according to WP Engine) from staging and live is that staging has no caching set up. Here’s the error they saw:
Mon Jun 19 02:17:08.845379 2017 pid 12960 PHP Fatal error: Cannot redeclare class FusionSC_FusionSlider in /nas/content/live/soulbridging/wp-content/plugins/fusion-core/shortcodes/class-fusionslider.php on line 2
It seems we’re running into an issue with the FusionSlider shortcode – do you know of any reasons why this would be preventing our site from resolving?
Thanks!
Hello @soulbridging
There should be no reason for that at all, however what i want you to do is put a fresh copy of theme using FTP method please as mentioned here in this doc to your live site => http://bit.ly/1R1ik6V as it looks like a broken theme file for some reason.
However if the issue persist we will need to take a look at your setup (live setup) as i can see you have a valid support there should be no issues for you to submit a ticket and if that is so please immediately email us to support@theme-fusion.com and let us know there what issues you are having while submitting a support ticket using the link below.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Hi,
WooCommerce just updated to 3.1.0. So i have this warning message:
The version 3.0.3 of Avada/woocommerce/cart/cart.php is obsolete. The core version is 3.1.0,
So AVADA theme doesn´t have the updated templates of Woocommerce.
How can i fix it?
No worries i just applied the last Patch!! regards
Very good! I’m happy to hear you’re all set now.
-Weston
having an issue where some of the heading fonts are accepting the changes in the Avada theme panel, where others are not. I am completely baffled? rose.iamnotgood.com. The home page heading font is incorrect. The services page is correct.
any help would be great appreciated.
NEVERMIND. It’s clearly a cache issue on my end. My apologies. Love your theme. Best I’ve ever used
Hello,
Thank you for letting us know!
-Weston
Hi Can you tell me if the current build of Avada is compatible with the most current versions of Woo Commerce?
Hello,
Absolutely, Avada is regularly tested against WooCommerce to ensure compatibility. When updating your WooCommerce plugin with Avada 5.1.6, you find a patch to correct an outdated template notice. Aside from that, there are no issues currently known.
For information on using the Fusion Patcher tool, see here > http://bit.ly/1NAWVwM
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Hey folks, just a short question: where is main.js gone? Need to edit it due to TAB problems. Have multiple google iframe elements in different tabs. they are loading incorrectly. in past versions i could edit it in main.js. but now its gone 
if( clicked_tab.parents( ’.fusion-tabs’ ).find( tab_content_to_activate ).find( ’> iframe, p > iframe’ ).length ) { clicked_tab.parents( ’.fusion-tabs’ ).find( tab_content_to_activate ).find( ’> iframe, p > iframe’ ).each( function() { jQuery( this ).attr(‘src’, jQuery( this ).attr(‘src’) ); }); }
thanks for giving me the new name
have a nice day, ronny
a satisfied customer!
Hello,
The main.js file has been removed and separated into individual files which can now be found in Avada/assets/js and fusion-builder/assets/js/
The theme loads minified versions of those files so when you make your edits, you’ll need to run grunt to create a new minified version. The minified files are in the /min/ directory: Avada/assets/min and fusion-builder/assets/js/min
We’re happy you’re enjoying Avada!
I hope this helps!
-Weston
Thanks for your reply. But i have absolutely no idea where i can find that code now to put the code from last post into 
Too much files now…
if( clicked_tab.parents( ’.fusion-tabs’ ).find( tab_content_to_activate ).find( ’.flexslider’ ).length ) { jQuery( window ).trigger( ‘resize’ ); }
Thanks for help
Hello,
The file you’ll want to edit is in wp-content/plugins/fusion-builder/assets/js/general/fusion-tabs.js
The code snippet you’re using as a text search won’t be valid in the current version of the theme. You can use the below to find the area you’re wanting to edit:
if ( clickedTab.parents( '.fusion-tabs' ).find( tabContentToActivate )
Since this was a customization, we’re not able to actually update your custom code for you. However, that will get you to the right file and the area in the code that you previously were working in.
I hope this helps!
-Weston
Can the Contact page form be edited? And/or can that basic form be replaced with a more robust gravity form? I like the layout of the contact page, but want/need to use a more complicated form. So, I guess I just need to know how to get a google map to fill 100% page width at the top of the page.
Hello,
The Contact Form template from Avada is generated from a template file, so the fields can’t be edited. However, for custom contact forms, we recommend using the Contact Form 7 plugin. You can find this plugin listed in the Avada > Plugins page in your WP Admin.
Forms created through that plugin can then be added to a page set to 100% width template and a Google Maps element to create your own 100% width contact form with a custom form.
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Website has just stopped working- have made no changes to it. can’t even get to wordpress admin page just get the warnings below. Anyone know if this is something I will need to renew my support to resolve or is it a wordpress issue?
Warning: include_once(/homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/options/contact.php): failed to open stream: No such file or directory in /homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/class-avada-options.php on line 120
Warning: include_once(): Failed opening ’/homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/options/contact.php’ for inclusion (include_path=’.:/usr/lib/php5.5’) in /homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/class-avada-options.php on line 120
Warning: call_user_func() expects parameter 1 to be a valid callback, function ‘avada_options_section_contact’ not found or invalid function name in /homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/class-avada-options.php on line 134
Warning: Cannot modify header information – headers already sent by (output started at /homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-content/themes/Avada/includes/class-avada-options.php:120) in /homepages/44/d563467440/htdocs/clickandbuilds/NTProject/wp-includes/pluggable.php on line 1195
Hello,
From the errors, it looks like the theme files are incomplete or are corrupt. This would be due to either an update that didn’t fully process, or the theme upload didn’t complete.
This wouldn’t happen without some form of outside interaction because it means there are missing files. You should be able to get this working simply by doing a fresh install of the theme. That would consist of deleting the current theme files in wp-content/themes/ and then uploading a fresh copy. Before making any changes, it’s best to always take a full backup of your site. You may also consider checking with your host to see if there’s a recent existing backup that you can restore to.
You can find information on installing the theme here > http://bit.ly/2unK9iz
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
For faster service, please include your WP and FTP login info when creating the ticket.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Is there a demo (without options) or a normal website with your theme? Does this theme includes a gallery with touch and swipe support?
Hello @kematef
Can you please tell me what do you mean by without options or normal website? you can create any layout you want with our theme as minimal as you want, its 100% user choice when it comes to that, regarding the gallery element its going to be a part of our next version soon however our image carousel already have this swipe feature you are looking for but gallery will have that option too when you open it inside the lightbox
We will be happy for you to be a part of this Amazing Community.
Cheers
-Ammar
Hi! I have a couple of Qs:
1) With WPML, can I display different content with different languages in the hompage, blog and news section?
2) Can I display different product range and custom prices for different countries and currencies in woocommerce?
3) Sorry if this is a dumb Q but wanted to make sure I can build a page with different content boxes, each housing video, text and slide show?
Thanks!
Best, Karen
Hello @hellobella.
1. Yes you can indeed do that as content and theme options can both be individually changed when using a multilanguage plugin.
2. This is not a not an option in default WooCommerce but i have done some googling and found these plugins that might be helpful, so give them a look please.
http://bit.ly/2skBKQn and this one => http://bit.ly/2skBmBl i will also suggest doing your own research regarding this.3. Why not? you can indeed create pages with the content of your own choice and this is a must in every theme.
We will be happy for you to be a part of this Amazing Community!
Cheers
-Ammar
There is an update for LayerSlider WP – but its included in this theme? I can’t update it? I thought you updated it everytime the theme was updated? I am confused?
Hi there
Allow us to explain to you in detail how bundled plugins work, in regard to theme included plugins, it is not unique to Avada and applies to any theme that includes a plugin:
1 – Avada includes the Layer and Revolution Slider plugins, at no extra cost
2 – As of right now, Avada 5.1.6 the latest version of the Layer Slider plugin is version 6.3.0 -> http://d.pr/i/uXYPZy
3 – Because it is plugin territory, the respective plugin authors include a global update call for the plugins and it does not apply to theme included plugins -> http://d.pr/i/C4PWvO
4 – The next release of Avada will version 5.2 which will in turn include the latest next version of the Layer and Revolution Slider plugins available at that time
5 – You can safely ignore/dismiss the plugin authors update notice and it will not affect your site in any way
6 – If you want to update the included plugin independent of the theme update, you will need to purchase a separate license for the included plugin/s
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
Thank you very much for the explanation
It is our pleasure
Hi,
Which file should I modify so that the Category description of Woocommerce products comes out after the products and not before?
Thanks!
Hello @Marcalorri
We can not tell you the file without checking what you want in details, i will suggest you to please open a support ticket so our team can inspect and provide a better response. Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi there,
Is there an any way to remove ”+” icon box in FAQ?
(http://www.theideahouseserver.com.au/choicedenture/faqs/)
Thanks.
Hello @designbankau
Can you please try this code inside Avada > Theme Options > custom CSS Tab
.fusion-accordian .panel-title a .fa-fusion-box{display: none !important;}
However if that doesn’t work please open a new support ticket and our team will gladly assist you with the issues.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello!
If you upload 1 image, then 20 images of different sizes will be generated. 1 picture – 1Mb. 20 images – 4MB.
Is it possible to configure the generation of images?
Hello,
WordPress will create several different image sizes by default, and Avada will also create various image sizes to be used in certain elements when the full size image would be adding too much unneeded size to the overall page download size.
For example, the Portfolio Widget will show the posts’ featured image. However, the image is a small size since its in a widget. So rather than loading the full image size of the featured image and scaling it down through CSS (image file size would stay large in that case), we use a smaller theme generated image size which fits the featured image area exactly. That speeds up page loading times and reduces the overall size of the page.
That same concept is done in several other elements in the theme, which account for the various image sizes.
The theme also uses some of those image sizes for its advanced responsive images feature, which you can find more info on here > http://bit.ly/2jiBoEc
I hope this helps!
-Weston
Ok! Thanks!
No problem
Hello, I want to buy Avada theme. Before i buy it, i want to know, How many times can i use Avada theme if i buy it $60? Thank you
Hello,
Thank you for your question. The Avada theme is sold under the “Regular” Envato license. That means for each Avada license you have, you are licensed for one end-product at a time. If you create your site and later decide you want to change servers, domain names, or projects altogether, that’s no problem as long as the old site is taken down or Avada removed. You can’t use one license to create two sites that are active at the same time.
If you have anymore questions, we would be happy to answer those. You can also find more licensing info here > https://theme-fusion.com/avada-doc/getting-started/licensing/
Thank you!
-Weston
Hi, looking to buy your theme, but haven’t been able to find an answer in the KB, comments or online docs. The mobile menu used on your demos revert to the hamburger icon. Is it possible to get a horizontal menu on mobile instead? And can it then be customised as per the usual menu settings, ie, text only, icons only, text+icons combo and the usual color and typography settings? I see there’s an option to chose between classic and mobile – but what’s the difference? Thx in advance.
Hello,
Thank you for your question. By default, Avada’s mobile menu will be the drop down style (Classic and Modern are just different styles of dropdowns).
However, you can change when the mobile menu will be used by setting the desired width of the screen. If you want to have the menu to have the same text layout, you can set that to 0px width so it will never be used. Then use a little custom CSS to set a smaller menu text size and make other styling changes you would like. This would only be optimal if you have a short menu of just a few items, or it will be too long to display horizontally on mobile.
We would love to see you join the amazing Avada community!
-Weston
