Hi oosoba, sorry for delay and thank you for interest!
No by the moment it’s only possibile specify a different logo height and size on mobile but not apply another file. If you plan to use the a JPG/PNG logo it’s pretty easy with few lines of CSS code, in case you need help after the purchase please notify here the ticket ID so we can help.
Let us know if you need more infos!

Hi! You just need to go to the Single Block tab set the options “Post by ID”, activate the order option and drag the elements in the order you need. This will give you a custom order, otherwise the module will use the chronological order of WordPress: https://support.undsgn.com/hc/en-us/articles/213456869
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi theinsidebid! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi alehcm! What is the issue? Sorry but I see the original layout, have you downgraded WooCommerce in the meanwhile? Can you please describe how it was before? Right now the we see the original Uncode layout with the big image and the thumbnails under: https://undsgn.com/uncode/product/black-stripes-t-shirt/

My url is winnersmix.com/start

I wasn’t able to open a ticket cause i have no support. But i really don’t need it. It just instruction on how to make the black square on add to cart different, and the product text bigger its on “tienda” section

No sorry this is not an option of Uncode in fact you don’t see in our demos and it’s not advertised, there is not a quick code we can suggest this needs lot dedicated code.

tmb-light.tmb-color-addcart, .tmb-light.tmb-woocommerce.tmb .t-entry-visual .add-to-cart-overlay a {
    background-color: transparent;
    color: red;
    font-size: 24px;
}

.woocommerce h3.t-entry-title.h6 {
    font-size: 20px;
}

Hi giannag and sorry for delay! When you install Uncode you have an exact replica of the demo site just with placeholder images, so evidently something went wrong with your installation, this seems a possible Max Input Vars or permission issue, have you some notice in the System Status screen? https://support.undsgn.com/hc/articles/214000785
Anyway I see you are logged Help Center, let us know via ticket if you have any needs so we can support you!

Hi! Why you say it’s not compatible? Have you some issue related we don’t evaluate and other users have still not reported?

Hi! I asked mostly because 4.8 is not in the compatibility list yet. The issue I’m having is an alert saying “Failed to load content css: http://www.acrolinx.com/wp-content/uploads/uncode-fonts/uncodefont.css". I know this could happen for other reasons, I just wnated to exclude compatiblity issue first. Thanks!

Please read this reply in next update is just implemented a workaround fix anyway https://themeforest.net/item/uncode-creative-multiuse-wordpress-theme/13373220/comments?page=100&filter=all#comment_16729240

Hi salvatonic! Have you set the logo height option? http://undsgn.d.pr/f83Krb/3vOQFRWW
Based on setting there also other options you can applied (for example when you scroll the page) but i think right now this can help. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi SocialPepper and thank you for interest!
1. Uncode is BuddyPerss compatible but there are not Uncode’s styles applied, you need to fine tune your implementation if needed. I hope this make sense.
2. WooCommerce come packed with lot of translations (and there are not so many terms in the shop), if something is missing you can use Loco translate to create the missing strings.
Let us know if you need more infos!

Thanks a lot for the feedback! Regards, Richard

Hi itziarmolina! We are sorry but we really not understood the request. You need to “hack” some Visual Composer modules to show some custom field you need to insert inside a page? Can you please explain with a more practical example? It seems something not properly easy but maybe we missed the point. Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

if i will use the custom fields of a CPT like a portfolio, i want to read or get these values on the same CPT page. i mean, the custom field are functionals on the POST Widget in other page, but, when i go inside the post, i would like to show all custom field on the page content.

Hi itziarmolina! This is something not so simple to achieve if you want to print then the values by some VC module, please open a private ticket in our Help Center so we’ll check details with you if possibile. Notify then the ticket ID here.

It is now working in your demo version, thank you. Have you also updated in the theme? If so, I will try downloading again and re-installing

Hi! No sorry we have not modified a single line of code since we are not able to replicate as told both in mobile both in desktops.

So maybe the browsers updated since yesterday across io and andriod. Thanks for update

No this is not something that can be ‘hacked’ by some plugins. We can try to retrieve a code but we need to check your page specific settings and tabs ID, please open a ticket so we can access your installation privately.

Thank you very much it’s much appreciated. My support is expired, how can I open a ticket ?

Hi andrealouis04! We assumed that you still have support since you’re probably asking information about a new site, from what we see your support expired in December. If you are now creating a new site according to the Envato policy you should also buy a new license and then be able to access the support again.

Hi and sorry for delay! Do you need to open an image within a lightbox from a button? Can you please show us the demo page you refer this functionality so we can illustrate how to? Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

It’s really odd… are you sure they are not in the trash? If you have trashed these pages the pages will be anyway in the trash, the importer imports pages that are not in your database. Anyway in case open a ticket and we’ll check your installation privately.

Not in trash. The block is Sidebar Custom Two. Imported all demo files perfectly on another site. Just not single layouts.

Have you opened a ticket as suggested? Sorry but it’s not possible debug in words an odd issue you have on a site only for a probable server side issue.

ou need to over the upper part of the module to see the Content Slider options: http://undsgn.d.pr/Ojb5ge/5GQ7RSaf

OK, thanks.

that wss very helpful, thanks again!

Hi please follow informations how to update the theme and packed plugins properly: https://support.undsgn.com/hc/articles/214001205 If you need dedicated help is only offered in our Help Center, try to login with the account you have bought the theme in manual mode (with this account you don’t have associate purchase so it’s normal you cannot access).

Thank you, I will add the icon but I can’t manage to have nothing but the icon. The field need to have a Title. But I juste need the icon without any title.

How can I do it ?

We are sorry but as told this is not an option of our theme and it’s not expected you can have unless self implemented customizations or extra codes. Anyway we remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

PS: try at least to insert an HTML blank code in the fields label and adjust with few CSS to fine tune.

Hi imagky! It seems you have not properly installed or uploaded the theme since one of the most important files is missing on your server (“The requested URL was not found on this server.”). Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

how to fix error

“Not Found

The requested URL /home/acefitne/domains/checkoutchiangmai.com/public_html/aga/wp-content/themes/uncode/library/css/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

how to change url

Thank

As told above Support is only offered in our Help Center (if you have an odd issue other users dont have we need to check your installation). Moreover with this account there is any associated purchase of our product. Please login our Help Center with the account that have bought our product.

Hi MauricioTab, thank you for interest and sorry for delay! Top seller WordPress themes like Uncode updates 2-3 time in a year and 2 months is really a short time in WordPress themes industry. Let us know if you need more infos!

Hi messinadesign and sorry for delay! Have you checked our documentation? For example the Page Builder or Grid System video tutorials? https://support.undsgn.com/hc/en-us/categories/201692745
You just need to set the column align option: https://support.undsgn.com/hc/en-us/articles/214003625#&gid=1&pid=3
We remind that if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc