Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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21582 comments found.

I have my logo centered, my phone number to the left and the header social icon widget on the right… How do I increase the size of the social icons in the header widget? I can’t find the answer anywhere.

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

A bit overkill for a “general” question but, ticket has be created.

Hi,
The question that you’ve asked requires writing custom CSS code (if I’m not mistaken). I’m not a support engineer and, unfortunately, cannot assist with it. Therefore I’ve asked to submit a ticket.
Thanks for understanding!

How do I get export/import demo slider content? I thought it was located in the big theme file ZIP I get when I purchased the theme but can’t find it.

I’d like to use the Psy demo but import the Rev Sliders used on the Corporate demo site.

When I open up the big ZIP file download, I see folders titled “licensing”, “PSDs”, “User Guides”, Child Theme Examples” & “Pre-Made Website Resources”. I looked through all of those folders & saw nothing named Dummy Content or resembled it :(

When I open up the big ZIP file download, I see folders titled “licensing”, “PSDs”, “User Guides”, Child Theme Examples” & “Pre-Made Website Resources”. I looked through all of those folders & saw nothing named Dummy Content or resembled it :(

Hello,
Please do not ignore (at least) Quick Start Guide: http://guide.the7.io/start/#demo

Thanks!

where can I find the license number? I dont see it in the items I bought

Hi, You used to have more home page layouts on your main demo. What happened to them? Can I still get them?

Hello, I do not remember we were removing much from the main demo.. Will you please specify what exactly is missing?

Hello how i can change the default (demo) facebook twiter etc address from the top right? Thanks

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

hey there, do you include wpml language switcher? Ideally with flag images.

Hello,
Being fully compatible with WPML, The7 features customised language switcher.

Hi. I can`t install Visual Composer. The author of the pluging said: “The issue can occur if get_row_css_class or add_shortcode_param was used in the theme. These functions were deprecated in past and your theme is still using it. You can contact the theme author to get rid of these from the theme so that the issue will be fixed at your end”. Now, can you help me?? Thancks (www.dologan.es”

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

How can I increase the logo size? Changing the header and the padding does nothing to increase the logo size.

Hi,
Theme will use real logo dimensions. Therefore in order to enlarge it, you’ll simply need to upload bigger size logo.

I keep getting the following error when trying to install the theme and plugins. I have increased everything on the server to allocate more memory but its still producing this error. It seem so be a error with the The7 WPBakery Visual Composer plugin and the theme. The error pops up when I install that plugin. Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 786432 bytes) in /home/fally81/public_html/bayareabrw.com/wp-content/themes/dt-the7/inc/shortcodes/js_composer_bridge.php on line 3331

Hello I would like to buy the theme but ask me to clarify a doubt before. Is the Slider Revolution included that included its paid Addons?

Hello,
Yes.

Hi there, I would like t know if you are willing to think about the idea to create a team caroussel. The current solution we have is to use the caroussel option and add seperate team members. This takes a lot of time. There is a standard option in visual composers to show the team members but there isn’t an option to show them in a caroussel. A caroussel takes less place. Unfortunately there is only a grid and masonry option. It’s funny because you did create a blog caroussel. Is this something you are willing to think about? Or is it possible to alter the blog caroussel so that I can the team member categories?

Thanks in advance.

My pleasure :)

If you need some inspiration on what I believe to be a great caroussel (also for mobile purposes), check out www.dentalzorg.nl.

Is the latest version 2 still at 2.3.18?

Hello,
To all v.2 users. Please get in touch with our support. Thanks!

This is the situation , we’re looking for a new website for our company and i found a template i like. I’ve got my own personal webspace which has nothing to do with the company I would like to install this theme on my webspace and make the complete site Then i would like to copy this site to the company webspace (and delete the other one of course) Is this possible , or do i have to do an deactivation and reactivation of some kind ? Thx for your help.

Ok, found it few posts above

Hi,
Thanks for letting know.

Hello,

What is the most current version of the The7 V 7.2?

Hello,
Officially The7 v.2 is considered outdated and discontinued.

Unofficially – please get in touch with our support ;)

My backend is broke, can’t log in – was just in final stages of dev. Fatal error: Call to undefined function add_shortcode_param() in /data/51/4/53/61/4868387/user/5762365/htdocs/wp-content/themes/dt-the7/inc/shortcodes/vc-extensions.php on line 118

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi, I’ve bought the theme and installed it, but when I try to change something in the home page like the color of the lines under the text the page stops work. Why? Please help me

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi, I have 2 licenses for this theme. I’m trying to register the second but it doesn’t work. I don’t get any error messages, I don’t get to ‘manage my licences’ just ZILCH.

I need this resolving TODAY please, I am losing production time on a client site.

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

is it possible to add a background image to mobile menu background i think clolor option is there but if i want to add a image is it possbile

Hello,
By writing bit of custom CSS – yes.

Hello, I wrote a question out the other day and got a very vague reply. I was hoping I could get a better answer on this comment.

“Is there a way to mimic the header of WordPress’ Twenty Seventeen? I like the layout from this link and would need like to copy it with your theme if it’s possible. The main difference is the actual menu lies under the full size image and the image has the bold lettering in it.

http://sccgovwatch.com/ Thanks”

“Can you not tell me if this can be done with your theme out of the box? If not what type of custom work would it involve.”

Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

I want to move the server. Please re-license You can not use a theme with an existing license.

Hello,
1. De-register The7 on your current server (or use this link: http://repo.the7.io/de-register/ )
2. Register it on a new one.

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