Discussion on Overlap - High Performance WordPress Theme

Discussion on Overlap - High Performance WordPress Theme

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1306 comments found.

Hi there,

Love the theme! I am having 2 issues though:

1. It seems that I suddenly have an issue editing the pages.. I am using Visual Composer and all themes and plugins are up to date.

Also, the settings of Visual Composer are not saving properly. I do not have a license key though so I do not think I can ask them for support.

2. Also, I am having a hard time with the contact form setting. I am using 2 contactforms: 1 newsletter form on the homepage and 1 contact form on the Contact page. It seems that the emails are not being send properly. Maybe it has something to do with the fact that this website was moved from test.laurablagogee.com to laurablagogee.com.

I would like both contact forms to be sent to info@laurablagogee.com (in stead of sasha_ayoub@hotmail.com)

Website: www.laurablagogee.com Purchase license code of the theme: 2ef41c44-ccb6-47b3-9936-c152714e7373

Please find attachments for more details.

Looking forward to your respond. Thank you in advance.

Hi there,

1. There may be a plugin conflict. If you have other plugins installed, try to deactivate them to see if it works. If it doesn’t work, please provide me your admin login: https://themeforest.net/user/wyde#contact

2. You have to put your email info@laurablagogee.com into the “To” field in the Mail settings for those contact forms. Also, you have to set the correct email address in the “From” field, it should be in the same domain as your website such as wordpress@laurablagogee.com

You can find more details on setting up mail here: https://contactform7.com/setting-up-mail/

Also, please make sure your WordPress site can send out an email. See more on how to check it here: https://www.youtube.com/watch?v=DlNym2rAMKo

Hi there,

Love the theme! I am having 2 issues though:

1. It seems that I suddenly have an issue editing the pages.. I am using Visual Composer and all themes and plugins are up to date.

Also, the settings of Visual Composer are not saving properly. I do not have a license key though so I do not think I can ask them for support.

2. Also, I am having a hard time with the contact form setting. I am using 2 contactforms: 1 newsletter form on the homepage and 1 contact form on the Contact page. It seems that the emails are not being send properly. Maybe it has something to do with the fact that this website was moved from test.laurablagogee.com to laurablagogee.com.

I would like both contact forms to be sent to info@laurablagogee.com (in stead of sasha_ayoub@hotmail.com)

Website: www.laurablagogee.com Purchase license code of the theme: 2ef41c44-ccb6-47b3-9936-c152714e7373

Please find attachments for more details.

Looking forward to your respond. Thank you in advance.

We’re sorry but the theme support is only available for users who have purchased this theme.

Please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.

Hi, my clients grid don’t save more than 3 logo. how can insert all my clients (30 +o-)

Sounds like this is a server issue. It couldn’t process many requests at the same time. If you have other plugins installed, try to deactivate them all to see if it works.

If it doesn’t work, please PM me your site URL and admin login: https://themeforest.net/user/wyde#contact

Hi there,

I was wondering if there was some way of only using the mobile menu as the only main menu?

thanks!

I think it would be a really useful feature for people to be able to choose in future updates.

By default the mobile menu always slides from the left because we also have a sliding bar widget in the right side and slide from the right.

However, you can add custom CSS below to Theme Options -> Advanced -> Head Content to change it to the right side:


<style type="text/css">

@media only screen and (max-width: 1079px) {

    #side-nav {
        max-width: none;   
        -ms-transform: translateX(100%);
        -webkit-transform: translate3d(100%,0,0);
        transform: translate3d(100%,0,0);   
    }

}

</style>

This is brilliant. Thanks!

Hello,

I have created a website for a client and they failed to tell me the admin side using Server 2008 R2 with IE11. When they go to the site, it doesn’t look how it is suppose to look (on Firefox, Chrome, Safari they all show up fine).

Would you be able to guide me what’s causing this issue? I can email you a screenshot of what it looks like and what they are seeing.

Thanks

The IE on Windows Server 2008 R2 and on other Windows Server OS are different from the ones on regular Windows, they have a built-in Enhanced Security feature and high security level configurations that decrease the exposure of your server to potential attacks that can occur through web content and scripts. That means some features and JavaScript are disabled, this makes some websites may not display or perform as expected, see more details on Enhanced Security here: https://technet.microsoft.com/en-us/library/dd883248(v=ws.10).aspx

Actually, we would not recommend you to use Windows servers to browse general websites over the internet as stated on “Browser security best practices”: https://technet.microsoft.com/en-us/library/dd883248(v=ws.10).aspx#Anchor_12

If you’d like to browse the web on Windows Server, we would recommend you to use Chrome instead. It is typically the most highly regarded for security and safer than IE.

Hi Wide team,

I like your great theme design (Overlap) very much. Thank you for your great works.

Now, I have a question, how can I use below code to set up my Chinese fonts? Where can I put belows codes? Would you please help me? I want to let all my Chinese content use google fonts called cwTeXYen.

http://fonts.goolgleapis.com/earlyaccess/cwTeXYen.css font-family: ‘cwTeXYen’, serif !important;

Thank you in advance.

Regards, Nicole

There are 2 ways to add that code:

1. Add it to style.css in your child theme as below:

@import url(//fonts.googleapis.com/earlyaccess/cwtexyen.css);

body,
h1,
h2,
h3,
h4,
h5,
h6 {
font-family: 'cwTeXYen', sans-serif !important;
}
2. Add it to Theme Options -> Advanced -> Head Content as below:

<link rel="stylesheet" type="text/css" href="//fonts.googleapis.com/earlyaccess/cwtexyen.css" media="screen">

<style type="text/css">

body,
h1,
h2,
h3,
h4,
h5,
h6 {
font-family: 'cwTeXYen', sans-serif !important;
}

</style>

However, your custom font won’t show up in Theme Options -> Typography and the fonts list in other settings. You have to set it to any elements manually as the sample code above. You can change from body, h1,... to specific elements and any parts on your site to fit your needs.

You can find more details on how to add Google Fonts in WordPress theme here: http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

WooCommerce update shows that the Overlap shopping cart files are out of date. Will there be an update in the near future?

Of course we will add the new WooCommerce template in the next update of this theme.

However, this won’t affect your shop page, you can ignore that notification message. Your site is still working fine without any compatibility issue even you’re using the old version of WooCommerce templates.

Hey, I’m sorry for this question but I don’t have experiences with many WP themes. How do I update the theme on my WP? Doo I just upload the theme once again? Won’t it override my settings? Thank you very much!

Hi,

Actually, you can update the theme on your WordPress dashboard too. However, unlike other free themes from WordPress, the premium themes from ThemeForest require Envato Market plugin.

After you install that plugin, you can also download and install the new updates from your WordPress dashboard.

We have provided both manual and auto update in our documentation, you can find more details on auto updating the theme by using Envato Market plugin in there.

H,

I’m trying to display custom posts (generated with WCK) using the Portfolio Grid shortcode. I realise that I can’t just call the custom post with the existing shortcode, but would it be possible to duplicate the current Portfolio Grid shortcode, rename it, and then get it to call my new custom post? I can see the existing one is hooked up in a few different places, so if possible, could you give me some guidance on how I’d go about creating a duplicate?

Thanks,

Alex

I’m sorry but the Portfolio Grid is only available for portfolio post type. You couldn’t modify it to display the other post types but will need to create new shortcode instead.

Not only duplicating shortcode but you will need to register it for the Visual Composer too since all elements and shortcodes in this theme are based on Visual Composer elements.

It’s too hard to provide the full details but here are some tips and a quick guide:

1. Add your shortcode function into functions.php in your child theme, see more on creating new shortcode here: https://codex.wordpress.org/Shortcode_API

2. Use vc_map() to register your shortcode so it will be available in the Visual Composer, you can find more details here: https://wpbakery.atlassian.net/wiki/pages/viewpage.action?pageId=524332

However, this requires WordPress development skills, it’s very hard and is not recommended. We would recommend you to install the third party plugin instead, you can find some plugins here: https://www.elegantthemes.com/blog/resources/8-best-wordpress-grid-plugins-to-keep-your-site-looking-sharp

Anyway, we have never tested the theme with those plugins so we couldn’t confirm that will work properly.

I need to have my Contact section (http://terrastonepr.com/contact/) displayed exactly as your Contact 2 sample page, the problem is that it did not imported with the demo data and my customer wants it badly. Please assist, this is the format of the sample contact page the I need to use (Overlap Main Demo – Creative Agency – Contact 2 page)

Wyde, I forgot to mention the only thing not working is the Google Map. It is still displaying the default Mountain View location

Map solved

Happy to hear that it has been resolved :)

Hi there,

loving the theme! I was wondering how can I make the top menu transparent on the ‘Food Stylist’ theme?

thanks!

And also, change the top menu height? Cheers!

Hi there,

I’m sorry for the delayed response!

1. You can enable the transparent header in the Overlap Options. Edit your home page, scroll down to the Overlap Options box, select the Header tab and then change the “Transparent Header” to “Enable”.

2. The top menu height is not available in the theme settings, you have to add custom CSS below to Theme Options -> Advanced -> Head Content:

<style type="text/css">

#header .container {
height: 100px;
}

</style>

Dear theme Creator Hello, I am facing a problem withe icons like next, prev buttons social media icon etc. I have changed one button with the use of css but the problem is that even more icons are displayed wrong. Could you please investigate? A good example is the following http://vnconsulthess.gr/2017/06/23/putting-vietnam-map/

This is a cross-origin request issue. Seems like you’ve changed your site URL from the first installed.

Your icons are on the old domain ( http://vnconsulthess.gr.88-99-26-12.my-website-preview.com ) but your server does not allow browsers from different domain ( http://vnconsulthess.gr ) to load those icons.

Please make sure you have changed all URL settings to the new one. Go to Settings -> General, try to change both Site Address and WordPress Address to new domain: http://vnconsulthess.gr

You can find more details on changing the site URL here: https://codex.wordpress.org/Changing_The_Site_URL

Hello, since the last update the maps of my site have disappeared, here is the error message:

Uncaught TypeError: Cannot read property ‘LatLng’ of undefined at HTMLDivElement.<anonymous> (shortcodes.js:196) at Function.each (jquery.js:2) at a.fn.init.each (jquery.js:2) at a.fn.init.$.fn.wydeGMaps (shortcodes.js:183) at HTMLDivElement.<anonymous> (shortcodes.js:989) at Function.each (jquery.js:2) at a.fn.init.each (jquery.js:2) at initGMaps (shortcodes.js:862) at shortcodes.js:1210 at dispatch (jquery.js:3)

what should I do ?

Thank’s

There are two maps because the second only works if there is a first one above. !!

Of course you can add 2 maps and more. However, I guess that there may be something wrong on the map settings for the first one above. So please remove both maps first, and then add new maps to the page again.

If I create a page with a map, it does not work, the parameters are the same as before the update … I wrote to Wyde ..

Hi, we have created our website with your theme and everything was great. Until yesterday when we have tried to replace an image on the existing page. The whole layout breaks. I’m sending you a link with our original restored layout: https://slingshotlondon.com/about/ and this is a copy of the page after I’ve tried to change the photo on it: https://slingshotlondon.com/about-slingshot/

Seems like there was something wrong on Visual Composer. When I change the image and save changes, it removes all background settings from the rows.

We will look into this issue to fine what’s wrong on the page builder plugin.

Actually only backgrounds have been removed so you won’t see the text that have the same color (white) as the background and it looks like your layout was broken.

However, to fix this issue right now, you will need to set the background color and image for the row manually.

I’ll wait for a while because I don’t want to be in a situation that we have to rebuild all of our pages again just because we want to swap an image. I hope that you will notify me when there is a solution for this problem. thank you:)

This is a bug of the theme with the new update of Visual Composer and Wyde Core plugin. Thank you for reporting this issue, we’re working on the new update and will release it ASAP.

i have problem with logo on the page of first post, the home page and other posts get my logo correctly.

http://www.breakingnaan.com/ – works good http://www.breakingnaan.com/boiled-and-roasted-peanut-chakna-with-raw-tomatillo-salsa/ – shows overlap logo http://www.breakingnaan.com/bukhara-style-dal/ – works good

i think was just caching, seems to work.

Hello,

I just have a tiny problem on the contact page of my site, on header, the “contact” is staying really big on smartphones and we can only see “con”...

Is there a way this text could resize on smartphones ? Thank you.

http://laurence-faure.com/

Would you be kind enough to send me an email because I am not getting any notification from theme forest that you replied. And as I am leaving for 2 weeks, I might not be able to find your answer back in all the comments !

Also, if you send your message in the contact form on the profile page: https://themeforest.net/user/wyde#contact it will send to our email and will reply to your email directly.

OK, thank you. When I want to add a featured image on a portfolio project, the thumbnail of this featured image is usually showed in a square box but in this project “Conservatoire régional du Grand Chalon”, the featured image doesn’t show as a square. I have had to open the image in Photoshop and resize it as a square. How can fix that ? Thank you.

The portfolio grid displays squared thumbnails with the certain sizes. Your portfolio featured images should be larger than 640×640px (both wide and tall) so they will be cropped properly.

The featured image size of the project “Conservatoire régional du Grand Chalon” is 715×600px, it’s smaller than the squared thumbnails target size.

Hi there. The Clients Grid content block isn’t working for us. Can you please advise? Photos added and options selected, but the area is just blank as if doesn’t exist. Thanks

Same issue for us.

Hi there,

There may be a plugin conflict on your site because we have never seen this issue before.

Try to deactivate other plugins one by one to see if it works.

If it doesn’t work, please provide me your site URL: https://themeforest.net/user/wyde#contact

Hi there Wyde, Seems that i lost my contact forms, could you please send the contact form for this page : http://wydethemes.com/overlap/contact-2/ and the footer newsletter ?

Regards

This theme doesn’t support YouTube video background for the title area. It allows only HTML5 video (MP4 file). YouTube and Vimeo videos are only available in Aoraki theme: https://wydethemes.com/aoraki/about-us-2/

Ok, thanks. Also on my website i have a big blank space that goes off after some slider pass : http://prntscr.com/fp2ibs It’s really weird !

Regards

I’m not sure, try to check if you have set the Overlap for the row above. It would be easier if I can inspect the code on your site. Could you please provide me your site URL?

Hi there, I have just updated the WP site and now I have a flicker once you open the webpage. Can you assist. my website is https://www.lovecreativemarketing.com. My web guy says the below:

The flicker is due to the website theme loading external assets. Not really much I can do without a lot of work. Also you won’t be able to update the theme in the future.

Thanks Marvin

We have never seen this issue before. We’ve also updated WordPress on our demo site to the latest update. Everything is still working fine.

I guess that this is a plugin issue. There are many custom CSS and JS on your website. Try to deactivate all other plugins (except 3 bundled plugins) to see if it works. If this works, activate them one by one to find the problematic plugin.

If it still doesn’t work, please send me the login credentials in the contact form: https://themeforest.net/user/wyde#contact

Thanks for your help, think it was the an analytics plugin that was updated. All is working fine now.

Hello!

I’m having a helluva time trying to get my site to look good on mobile.

Here’s the link http://www.kindredgrown.com/dev

I’d like everything to be justified to center when viewed on mobile phones, but the overlap is making this difficult for me.

Any suggestions?

It’s not the overlap feature that is making this difficult but you have set the custom paddings for your rows and columns.

Normally the Overlap feature won’t affect the layout on mobile. As seen on our demo site: http://wydethemes.com/overlap/home/home-creative-agency/ even we have enabled the Overlap feature on the rows and columns but everything is working fine on mobile.

However, if you have manually set custom paddings in Design Options tab, this will affect your layout on any devices and any screen sizes.

To fix this issue, you should edit the rows and columns to remove those custom paddings in Design Options tab. If you’d like to move any columns to the left or right, please use the Overlap option instead.

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