Discussion on Hook - Superior WordPress Theme

Discussion on Hook - Superior WordPress Theme

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317 comments found.

Hello, is posible made the pause in the carrousel scroll more less? TIA

Hi,
Thank you for purchasing!
I don’t understand what you mean. Please try to explain differently.
Also, please renew support, because it has expired. Cheers!

We want the logos to stand less time pause http://www.pinguinotorreblanca.com/pie-normal/

TIA

You need to edit the theme scripts for that. They are located inside the theme js folder. Cheers!

Hi. First of all, I appreciate your efforts in making such a wonderful template. I have purchased it.

The website I am working on has subdomains. It has 3 subdomains. I am using portions of the template in 3 subdomains. But it is not allowing me to install the template as it showing it is already used for the domain. pls do the needful.

www.yexis.in is the domain itproducts.yexis.in is the subdomain

Hi, thanks for purchasing! Please send me a private message with a list of all subdomains and I will assist you. Cheers!

Hello Pirenko,

I just bought another license of the Hook theme but I get an error message when trying to install the required plugins with it. Here’s the message i get: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Thank you,

Jerome

it also says: Plugin not activated. A higher version of Hook Framework is needed for this theme. Please update the plugin. I tried uninstalling completely and installing via FTP as well. Same result

Hi,
Thank you for purchasing again!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hi there,

I have another question. Maybe a silly one.. I want to define the Browser Title Tag. Now it’s always Showing the Name of the Page and then the Title I set in the customizer row. Is it possible to remove the Page Title and only Display the Title Tag? I thought I found the settings for the Browser Title one day, but not today.. ;-)

Thank you! Jonathan

Hi,
I suggest that you install the All In One SEO plugin. It is light and pretty good to improve your overall SEO rating and control.
Cheers!

Hi Pirenko,

Just made a fresh install with the 2.2 version, and I’ve ran into a problem installing the Visual Composer plugin, that says:

“Unable to copy file. js_composer/locale/js_composer-zh_TW.po

Plugin not activated. A higher version of WPBakery Visual Composer is needed for this theme. Please update the plugin.”

Tried to copy the raw files from earlier VC plugins, but similar happens. I don’t really understand why it won’t work. How do I get the plugin installed?

best, Atti

Hi, Thanks for purchasing! Please send me a private message with the WP login details for a quick check. Cheers!

Hi, I would like to buy this HTML version, can you please tell me is that available here?

Hi, that version is not available. Thanks anyway!

I’m using the accordion feature over a dark background, but can’t seem to change the Section Titles to a lighter text to make them legible. I may be overlooking something obvious here, but any help would be appreciated.

Hi,
Thank you for purchasing!
That color is related with a theme setting.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!

Is it possible to move license to another domain? I was testing it under a different domain on my multisite and it doesn’t seem to let me uninstall and use demo content on the domain I want to use it on.

Hi,
Thank you for purchasing!
Yes, but please send me a private message for that (contact form on this page https://themeforest.net/user/pirenko ).
Cheers!

Hi Pirenko,

Please consider increasing the height of the custom css/script panel in theme options (backend) by at least 3 times (It’s not like it’s in the way or something). I also seem to have lost the ability to control the height of the input panel and the bottom scrollbar sometimes conceals the last line of the code.

Personally, I write a lot of code in there and it would be useful to have a clear, large screen, where I can code w/o distraction.

Thank you,

-Atti

Hi Atti,
Thank you for your feedback!
I will try and take care of that on the next theme version. Anyway, if you have a lot of custom CSS you should use the child theme and add it to the style.css located on the root of the child theme folder.
Cheers and thanks once again for your suggestion!

You have a point, but on some sites I have no ftp access available and the wordpress editor is not color coded, so it leaves me with your custom scripts tab, which is sometimes the best choice + I really like using it!

Thanks, great work with the themes!! I’ll keep supporting you!

Well, thanks for the kind comments once again! If you need that change before the next theme update please send me a private message – contact form on this page https://themeforest.net/user/pirenko .
Cheers!

hi, I would like to see a video preview in the “latest portfolio of visual composer”. I can not find in the guide how to insert the preview video into mp4. Can you help me?

Hi,
Thank you for purchasing!
There’s an options panel under the portfolio item content where you can set that.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hello Pirenko!

I saw that there is no visual composer for the portfolio page? It says “custom layout” but this is not really the case. To be able to customise that portfolio item one needs to know coding.

How can I have visual composer for “custom layout” option?

Thank you for your help. Alisa

Hi,
Thank you for purchasing!
Sometimes you need to activate Visual Composer to certain custom post types. You can do that under Visual Composer>Role Manager>Post Types (select custom).
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

Hey before I purchased this theme, you made changes to it so when I put image maps within tabs they would work within all the tabs. Is there anyway you can share what you did. I am trying to get the maps to work on another theme and I am not sure what to do.

Hey when I purchased this I set it up and tested it on a web address but ended up changing it to another theme I purchased and want to use it somewhere else. It says I am registered and the other web address. how can i move it the other one.

If you still need help with the license thing, please open a support ticket here https://support.pirenko.com/
Cheers!

I see that the support period is expired so you won’t be able to open a ticket. If you don’t want to renew support please send me a private message (contact form on this page https://themeforest.net/user/pirenko ). Thanks!

Hello, I updated the Hook theme to ver 2.0 and I have some issues. First of all in Appearance menu it says Demo Import instead of One-click install, (I reactivated theme with the purchace key but the menu didn’t change although the generate content appeared. Second I’m not sure though if it’s problem of the new version but after the installation of ver 2.0 the back button (X mark on upper right corner) when you open a portfolio item disappeared. (I checked the settings and looks ok)

Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!

hey Pirenko i’m not sure whats going on with the google maps not showing up but i contacted my host because i thought it was a problem on their end and they said it wasnt… http://lasers.engravingmachinesdirect.com/full-demo-contact-page-with-map/

Hi,
Thank you for purchasing!
Please check this https://www.pirenko.com/blog/2016/09/14/creating-a-google-maps-api-key/
Please consider also renewing support, because it has expired. Cheers!

Dear Sir/Madame

I updated the to the new version of the theme on my website and the website crashed

even the admin panel has stopped

I returned back to the old version of the theme

would you please help me update my theme

Regards

Hi,
Thank you for purchasing!
Can you please send me a private message with the WP login details for a quick check (contact form on this page https://themeforest.net/user/pirenko ) ? There was an issue with the version we released yesterday, but it was fixed after 2h. Not sure if you grabbed the theme yesterday during that time…
Cheers!

Hello Pirenko! I just updated the hook theme (I had installed hook_14 and installed the 19 version), and suddenly I found that latest portfolio I have in my homepage is not reproducing anymore the video-loop I have, also the numbers / buttons on the right side (like in the home “agency – dark colors” theme) have disappeared… I’m checking out if I have to edit the layout, but I can not find where to activate the video loop again, neither the numbers / buttons. Please, let me know how to fix that. Thanks!

Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation. Please consider also renewing support, because it has expired.
Cheers!

:) thanks a lot! Yes!! it was the bundled plugins that were not updated! All working good!

Ok, great! Thanks for the feedback :)

Love the theme, thanks! How do I change the meta description that shows up on Google search.

Currently mine is weird: “Map DataMap data ©2017 Google. Map data ©2017 Google. Terms of Use · Report a map error. Map. Terrain. Satellite. Labels.”

Hi,
Thank you for purchasing!
That depends on your page content, but you can install a SEO plugin to have more control over that.
Please consider also renewing support, because it has expired. Cheers!

Hello,

We have licensed the “Hook” wordpress theme. We are wanting to alter the footer theme from vertically aligned to horizontally aligned. Is there a way to change that in the coding?

Thank you,

-Kati

Hi Kati,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!

Great theme and amazing support service!

Thanks for the kind words :)

I don’t know how to send you a private message to follow up on my question which you weren’t able to answer? I can’t add a screen shot here and the theme preview doesn’t have a unique url so no way to reference that in a message forum.

Can you please provide a link where I can send a private message? Not on help of this page so not sure how to do that?

Hi, for the private message there’s a contact form here https://themeforest.net/user/pirenko
Cheers!

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