5191 comments found.
Hello, the looks awesome.. Can I get a test drive in the back-end?
Hi @Dibbyo456!
Thanks for your interest in Jannah.
Unfortunately, we don’t have a test drive for the theme yet.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
hi i just need to know how i can remove the news bar https://e.top4top.net/p_558nljr21.png
Hi @alhrms!
Thanks for using Jannah.
All support is given through our Support Center. Please open a support ticket there, so we can better assist you
Thank you, we look forward to serving you!
Best Regards.
You should probably remove IE10 support as it produces critical script failure
Hi @nrteast!
Thanks for letting us know about this issue, could you provide me with a screenshot of the error, please?
Thank you, we look forward to serving you!
Best Regards.
Hi. This theme is awesome. But there is an issue about images. I’m getting suggestions for the scaled images from Gtmetrix and Google Pagespeed tool. Will you fix this issue?
Hi @ArifHangisi!
Thanks for your interest in Jannah.
You can enable the built-in LazyLoad feature to solve that.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
hi is this theme retina ready? images show clear on retina screens?
Hi @sentoki!
Thanks for your interest in Jannah.
Yes it is, please check the demos
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
is there any new update coming out soon? has there been anymore bug fixes since 25th?
Hi,
We working on the version 1.2.0 and it will be available in just a few days,
Best regards
It seems this theme lacks knowledgebase as others do here http://tielabs.com/docs/ Are there any theme reference docs available?
Hi @nrteast!
Thanks for your interest in Jannah.
The comments section here on Themeforest is for presale questions only. we provide support via our support center.
Please check the theme documentation here http://jannah.helpscoutdocs.com/
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi,
This file belongs to the Push Notification service that we use on our site. it is not part of the theme.
I will let them know about it.
Best regards
That makes sense. Thank you for clarifying!
Liveblog plugin is not working properly. (Was working fine with old theme)
when i publish a update in liveblog.. all published text in liveblog is in white which is not visible.. when i click edit entry and the update that ..the published text then appear Black
Below is the image showing error:
Liveblog plugin URL – https://wordpress.org/plugins/liveblog/
Is there any alternative of this plugin.. or can you implement your own LIVE BLOG System in your Jannah wordpress theme.
Hi @iamShubhamMishra!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello. Can you add new style ?: I want 3 column style ( with 2 sidebar )
Hi @mrarma!
Thanks for your interest in Jannah.
Unfortunately, Jannah doesn’t support that.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello. in next version you can’t add this??
Hi @mrarma!
Thanks for your interest in Jannah.
Unfortunately, we don’t have any plans for that in the near future.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thx guys for Possibility to switch old data. You saved me a lot of time and work 
Hi @zlato!
Thanks for using Jannah.
Really Glad that you love the new switcher plugin. Please don’t forget to rate it
http://themeforest.net/downloads
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
5 stars You deserve it
Hi ,
Can I please see examples of the new features. 1. Source and Via options. 2. Facebook video support 3. Twitter video support
Thanks.
Hi @AlexSamuel!
Thanks for your interest in Jannah.
Sure, please check these posts: 1- https://jannah.tielabs.com/demo/2016/07/12/do-you-want-to-download-facebook-videos-quickly-facebook-video/
2- https://jannah.tielabs.com/demo/2016/07/11/my-mans-really-talk-like-he-grown-twitter-video/
3- https://jannah.tielabs.com/demo/2016/09/12/what-we-see-when-we-look-at-travel-photography/
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Thanks for that.
Hey brow, Can I set the layout to borderless/frameless on the mobile version?
Hi @yunanmalik!
Thanks for your interest in Jannah.
Unfortunately, there is no an automatic option to do that
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello
Your theme is great! Congratulations on work
I think of buying this theme to use it as a review and price comparison site. In the reviews page it would be interesting to put it in the tab: Pricing and availability https://jannah.tielabs.com/tech/2016/12/08/galaxy-s7-lineup-with-new-jet-black-color/The option to buy that product from several suppliers.
Like this: http://rewise.wpsoul.net/iphone-6-plus-and-big-post-offer-layout/If this function was implemented with certainty I will buy.
Thanks Daniel
Hi @danimmg!
Thanks for your interest in Jannah.
Thanks for your suggestions. it is really appreciated. I Just add your request in our Customers’ features requests list so our team can check it later.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Demo help I did not do the same
https://jannah.tielabs.com/tech/Hi @webduzzimedya!
Thanks for using Jannah.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi guys, you all ready make 3 or 4 updates, so wen come the logo in sticky main Nav? I waiting for this update!
Regards
any answer????
Hi @SuperCreators!
Thanks for using Jannah.
This is in our Customers features requests list and our team will check it. we don’t have an ETA when it will be available.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi buddy
Sounds good but remember I was one of you first costumer in purchase the theme and make the request the second day wen Jannah come out to the market, so I hope come soon this feature and check in your site submit your idea in Jannah I was the second to add the feature and my feature have 6 votes the most hight votes, so a lot people want the same I request!
Regards
can i use this theme in multiple websites
Hi @azerty123azerty!
Thanks for your interest in Jannah.
According to the regular license for all non full-GPL themes on ThemeForest, you have to purchase a regular license for each website
Please check the license terms here http://themeforest.net/licenses/standard
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello there,
I want to buy Jannah – WordPress News Magazine Blog & BuddyPress Theme. I do not know much about WordPress codes. If I buy this theme, can you edit the shape on my website? I want you to look like you exhibit in Envato. If you help in this matter, I will buy your theme. The authors of the theme I have used helped me with this. I am waiting for a reply as soon as possible.
Hi @burcinsakallar!
Thanks for using Jannah.
Unfortunately, we don’t provide customization services.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Any chance we can see more options for news blocks? Perhaps something similar to Block #1 but a bit smaller image wise.
I’d like to see something similar added in a future update:
Hi @GPunch!
Thanks for your interest in Jannah.
Thanks for your suggestions. it is really appreciated. I Just add your request in our Customers’ features requests list so our team can check it later.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Sounds great, thank you!
Hello I’m interested in the theme, I just want to know if the ads have a containment system, that is if I have a way to know how many clicks are done on them and the views. Thank you very much.
Hi @ruandru!
Thanks for your interest in Jannah.
No, it doesn’t have a containment system, you can use the Adroatet plugin which is compatible with our theme.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
How does the background takeover ad work? Can it be used with DFP / code to schedule and track ads, or is it built-in to options panel only?
Hi @djhaystack!
Thanks for your interest in Jannah.
The takeover ad is a built in feature that uses the background images as an AD.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Possible Bug: Author name/avatar not shown in single post 6 and 7 wide layouts. Site width: 98%. Both author name and avatar enabled and caches dumped – W3 Total Cache.
Hi,
Thanks for purchasing our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
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