39368 comments found.
how to change the date in the screenshot? -> http://imgur.com/h86wOIa
Hello @EmergeLily
This should be taking the default date of your website, however if that is not the case we will need to take a closer look at your setup.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello I have been getting this error whenever logged in as an admin ever since upgrading to the new woocommerce Warning: Missing argument 2 for WC_Legacy_Customer::set_location(), called in /home1/sikpup/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 558 and defined in /home1/sikpup/public_html/wp-content/plugins/woocommerce/includes/legacy/class-wc-legacy-customer.php on line 100
Is there a way to fix this?Hello @sikpup
It looks like some of the woocommerce file is missing form plugin, it might have happened during the update so we suggest you to please install the latest version of WooCommerce plugin again please and check with the issue, also make sure you are on the latest version of our theme that is 5.2. If the problem persist please open a ticket with our support and we will gladly assist you right away.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Do you also make a car dealer demo?
Hello,
Thank you for your question. At this time, we don’t have a demo for Car dealers, but I have passed your request on to our design team so they know it was asked for.
That being said, Avada is highly flexible and the Advanced Options Network, Theme Options, Elements and layout options make it possible for you to achieve your design aspirations
Avada’s advanced options network make sit easy for you to change the design to suit your preferences -> http://bit.ly/2eFVupX
2 points to note:
- There are global options that affect you entire site.
- There are individual options that affect only that page or post.
That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here -> http://bit.ly/2dIMroh
And using our Fusion Builder it makes it even easier -> http://bit.ly/2eRCzoC
- Avada is 100% compatible and design integrated with the Woocommerce plugins, please see our demo examples that showcase only a fraction of what is possible with Avada and Woocommerce:
http://bit.ly/2dTOHpn – http://bit.ly/2do6XGR – http://bit.ly/2dWsndUWe will be delighted for you to join the fastest growing theme community out there 
Thank you!
- Weston
Hi – this theme is super! I was wondering if it was possible to make the content boxes have rounded corners instead of square?
Hello,
Thank you very much! We happy to hear you’re enjoying working with Avada
Currently it’s not possible through theme options to round the corners of the Content Box elements. However, you could do this with a bit of custom CSS.
For details on using Custom CSS in Avada, please checkout our guide here > http://bit.ly/22sWK0m
If you would like further guidance on this, our team would be happy to assist you through our support center. Unfortunately we’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
With the Avada theme you can create Mega Menu?
Hello,
You certainly can! We have this in use on our Avada demo site here > http://bit.ly/2dQQSOv (see > http://prntscr.com/fuyspg)
For additional details on the Avada mega menu, you can checkout our documentation post on it here > http://bit.ly/1KT1va2
Also keep in mind, you’ll get 6mo of free included support with your purchase of Avada, so you’ll be able to contact our team of Avada experts with any follow up questions you may have after getting Avada and starting your project.
We hope to see you join the fastest growing theme community out there!
Thank you
-Weston
Hello Everyone
We are excited to introduce Avada 5.2! Check out the links below.
We are dedicated to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our support resources and ticket system to interact directly with one of our expert team members.
See What’s New In Our Latest Update!
The Avada Options Network
The Fusion Builder
Our Professionally Designed Demos
Industry Leading Demo Importer
Fusion Builder Elements Overview
Mobile Visibility System
Flexible Site Framework
Advanced Header Options
Responsive Framework
WooCommerce Design Integration & Demos
bbPress Design Integration & Demo
Events Calendar Design Integration
And we have many more amazing features coming in future updates that are free to any customer who has bought a license.
Thank you, we look forward to helping you!
ThemeFusion Team
Real Customer Reviews From The Past Week!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
Quick question from a potential, likely buyer. Is it possible to have a full width hero image on the main page? I know it sounds silly, but I have had issues with other frameworks that did not allow it – it had to be a slider (yes I know you can set the slider to be only one image, but I need to customize a sign up form on the hero image)
PS – I purchased the older version, we are planning on revamping the site and man you guys have done a bunch of great stuff since my last purchase.
Hello,
You can certainly do that with or without a slider. If you’re opting against using a slider, you can use the Container element on a 100% width page template with a background image assigned to the Container for your hero image. Inside the container content, you can add your signup form to complete this section.
You can see this element used that way at the top of the Avada site here > http://bit.ly/2dQQSOv ( The section that says ”#1 Selling Theme of All Time”)
Also keep in mind, you’ll get 6mo of free included support with your purchase of Avada, so you’ll be able to contact our team of Avada experts with any followup questions you may have after getting Avada and starting your project.
We hope to see you join the fastest growing theme community out there!
Thank you
-Weston
Hi, I need to add to my site a code for a remarketing google campaign and for a conversion campaign also.
I have the 2 codes, but I´m not sure where to put them.
I´m trying to put them into General Tab, in the field Space before </head> and Space before , but whene I click on the SAVE buttom, a red square with a ERROR message apear.
Can you help me please? Maybe I need to use a plugin for this?
Thanks a lot
Hello,
According to the Google support page for this (http://bit.ly/2frBKrv), you’ll need to add your conversion code between the body tags of your site. This can be done in your theme options as well > http://prntscr.com/fuyoim
If you’re having trouble saving your theme options in general, we would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
hi , i am getting this error pls help
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 6622839570520 bytes) in /home/pharm277/public_html/wp-content/plugins/fusion-builder/inc/class-fusion-builder-options.php on line 60
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
It just means that your servers WP Memory Limit needs to be adjusted, the number of 3rd party plugins installed & active can affect that and is easily remedied. Our team will assist and guide you with this
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
hello
this theme is good for manage a gaming site? for example esports team?
not demo for this?
thanks
Hi there
Right now we do not have a gaming demo, however, Avada is highly flexible and the Advanced Options Network, Theme Options, Elements and layout options make it possible for you to achieve your design aspirations
Avada’s advanced options network make sit easy for you to change the design to suit your preferences -> http://bit.ly/2eFVupX
2 points to note:
- There are global options that affect you entire site.
- There are individual options that affect only that page or post.
That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here -> http://bit.ly/2dIMroh
And using our Fusion Builder it makes it even easier -> http://bit.ly/2eRCzoC
- Avada is 100% compatible and design integrated with the Woocommerce plugins, please see our demo examples that showcase only a fraction of what is possible with Avada and Woocommerce:
http://bit.ly/2dTOHpn – http://bit.ly/2do6XGR – http://bit.ly/2dWsndUWe will be delighted for you to join the fastest growing theme community out there
Thank you, MB
Dear Developer,
after update to last version porftolio doens’t show images in chrome when using ssl (used to use really simple ssl plugin) and it worked fine until update.
Images show in firefox, but not in chrome when ssl is activated.
Please clarify.
Hello,
Is Chrome your primary browser? It’s likely that you have a cache issue here which can be resolved by clearing your browser cache.
Try clearing your cache. After updates or applying patches, it’s best practice to clear the cache so you’re not mixing old cached files with new updated files. That will cause unexpected behavior.
You can find more info on that in this article > http://bit.ly/2lc9E2W
Also try from an incognito/private browser window to be sure no browser cache is loaded.
If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe
Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj
Thank you, we look forward to helping you!
-Weston
Hi, is there any way to fix the height of the testimonials slider. It’s so annoying that it keeps moving the rest of the content on the page – a usability nightmare. I note from older questions that there was no alternative, I’m hoping that this has now changed?
Hello,
Thank you for your question. That happens when your testimonial text length differs from one another, so the element’s height changes as the text is cycled through.
You can adjust this through a line of CSS setting the element to a fixed height which is equal to your element’s height when it’s at it’s tallest (when the longest amount of text is being viewed).
If you’re unfamiliar with CSS, we would be happy to check this for you.
Since this varies per instance, we would need to check this first hand for you. I can see you have a current support license. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.
Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Dear Avada Team, just wanted to say THANK YOU for your great work and QUICK way you’re dealing with issues. Just noticed that there was a layout issue on one of my websites in IE11 after the latest update of Avada and even before I could manage to contact support, the fix already was provided in Fusion Patcher. That really deserves 5 star rating!
Hello @IngridU
Thanks for your wonderful words, we really do appreciate it and our team always keep a close eye after each major update to look for any possible issues so we can quickly patch them, that is why Fusion Patcher was released for our customers
I have passed your good words to our entire team!
Thanks for being an Awesome customer!
-Ammar
Hi, thank you for such a great theme. I am facing one issue though with the image carousel module, the links in the images don’t seem to work. Link to the page: https://tis.edu.in/home-copy/ . Would appreciate if you can help me through it.
Hello @pinnacleworks
There is an option in image carousel to enable the mouse scroll, please make sure you are not using the mouse scroll or else the links will be disabled for you as mentioned in here => http://prntscr.com/fupihc
However if the issue persist for you please open a support ticket and our team will gladly assist you with your queries.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
I have tried the same but there is no change. Is there anything else I should try. I tried to raise a support ticket, it says that the support has expired. It seems to a very small issue and I don’t want to pay 42 bucks for this. Kindly advise.
Hi there
We hear you loud and clear regarding to paid support, however Envato introduced item support in September 2015 -> http://bit.ly/2qY2BAF – we as theme authors did not and had zero control or influence over that. In fact, we (ThemeFusion) had decided to Grandfather for support all of our own customers that had purchased Avada prior to 1st September 2015 as explained here -> http://bit.ly/1SwDKpe
Your site is running Avada 5.2 so something else is at play, because if you check the Avada demo the carousels do work -> http://bit.ly/2seBePO
I checked your site, there are no errors in the console so this is most likely a 3rd party plugin issue affecting this. Please check that by deactivating your 3rd party plugins one by one to check and also make sure all caches are purged.
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
We figured it out, the parent container had zoomin effect which was the troublemaker. Thanks for the help. Cheers.
No worries, glad it is sorted out for you
Hello.
I have purchased Avada theme and was going to install that on my Godaddy Hosting(Dedicated Server).
But my site was not loaded after Fusion Builder plugin was activated. Why? Waiting for your reply.
Hello @HolisticDivorce
We will love to check this out for you, probably a broken installation must have caused this or the wp memory limit can be a factor too so please try and make sure that your limits meet the requirements here => http://bit.ly/1T5luaR
However if the issue persist, please open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Looking forward to help you.
Thanks
-Ammar
Hello, Is there any way to add multiple custom fonts to the theme? Like putting code in the header for instance?
Thanks!
Hello @caterezia87
You can put as many custom fonts as you want and you do not have to put the code in header, we have a theme feature for this and you can add the font by going to Avada > Theme Options > Typography > Custom Fonts
You can read our complete doc info on it here => http://bit.ly/2u7WSsS
We will be happy for you to be a part of this Amazing Community
Cheers
-Ammar
Is there a way to have the thumbnail scroller, below product image on the Single Product Page, to add/show arrows.
Hello @admark_sue
The navigation arrows are available only when you enable the lightbox after clicking on the image, however you will be able to see the remaining images when the last images is loaded if viewing without the lightbox, right now arrows are not present for the gallery itself.
If you need further assistance with anything else, please open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi. As always, love the theme and the work done to keep pushing it forward. Updated to 5.2 and noticed a few rendering issues in Internet Explorer (fine on other browsers!). The background colour is not coming through and the feature image spacing is off on the top and right margins when using 100% width page. Thanks, Mark
Hello Mark.
We are glad to hear that you like our product and is actually a loyal customer, regarding your issues above there should be no rendering issue between browsers after the update as we always beta test for major browsers, however if something is off make sure that you have no 404 or console errors by inspecting the page, also check you custom CSS if its causing the design flaw. However if the issue persist you are always welcome to open a support ticket and our team will troubleshoot the issue for you right away.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
-Ammar
Thanks Ammar. Noticed you’ve added a patch for IE layout issues (#415682). This has resolved my issue. Thanks once again – another very satisfied customer
Excellent! We’re very happy to hear it!
Hi, after installing the theme and acitvating it, I cannot acess the wp-admin, it gives me an internal server error. Please help?
Hello @impactBBDOUAE
Looks like the installation didn’t go thru properly in this case, we suggest you to please reinstall theme using our FTP method and make sure all the files are transferred properly and check again, if the issue persist immediately open a support ticket with your complete WP + FTP details and we will check this out for you right away.
You can read about FTP installation method here please => http://bit.ly/1R1ik6V
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
