Hello @aniruddh23

We are using H2 there because we are already using H1 for our Page Title Bar which you can enable from Avada > Theme Options > Page Title Bar however if you want to force change it you will have to edit your single.php file in this case.

If you want further assistance please open a support ticket and our team will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello,

I’m sorry to hear that!

Did you update from a theme version prior to Avada 4.0? There should be no changes to your theme options if you’re updating to 5.2 from an Avada version after 4.0.

Due to some major changes that occurred in version 4-5, when updating from versions before 4.0, you’ll need to follow a specific update path for best results. We have that path outlined here > http://bit.ly/2pPNngZ

If you need any further assistance with your Avada site, please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Purchases made before September 1st, 2015 are eligible for our Grandfathered support policy. More information on Grandfathered support can be found here > http://bit.ly/1SwDKpe

Information on Renewing your Support license can be found here > http://bit.ly/1RIS2nj

Thank you, we look forward to helping you!

-Weston

Hello,

This appears to be a cache related issue. I can see you’re using Autoptimize which will load cached theme resources. If you haven’t cleared your cache since the update, doing so should allow the site to load the new theme resources and the page should display normally.

If you need further assistance, we would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.

Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Thank you, we look forward to helping you!

-Weston

Thanks. I just did. Teo times. still arabic font wont appear and faq wont load. Plz help as tom. Of course my manager will see it and ask me and an not sure how to solve this. I understand but i can not afford buying support licsense the theme was expensive already and i bought for my employer. Thanks a lot Weston

Hi there

I checked your FAQ page and the FAQ is being hidden, please see this screenshot -> http://d.pr/i/jowODP

As Weston advised, make sure you clear your cache and also check the settings for the page and the FAQ

We hear you loud and clear regarding to paid support, however Envato introduced item support in September 2015 -> http://bit.ly/2qY2BAF – we as theme authors did not and had zero control or influence over that. In fact, we (ThemeFusion) had decided to Grandfather for support all of our own customers that had purchased Avada prior to 1st September 2015 as explained here -> http://bit.ly/1SwDKpe

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Hello,

Avada theme options will set the typography styling per section. So h1, h2, body, etc. would have settings that apply to those elements / areas.

You could use custom CSS to change the styling of specific elements, however, you’ll need to make sure the font resource you’re trying to set the element to is loading on the page.

For details on using custom CSS in Avada, please see our post here > http://bit.ly/22sWK0m

If you would like one on one guidance with this, we would be happy to help out. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.

Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Thank you, we look forward to helping you!

-Weston

Hello,

It looks like your icons are being blocked by the server. This wouldn’t be due to an update, but rather the actual setup of your server.

For information on fixing this, please see our post here > http://bit.ly/2otTQJq

If you would like hands on assistance, we would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.

Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Thank you, we look forward to helping you!

-Weston

Hi there

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

There we go, needed to refresh a few times.

Hi there

Yes, that will be due to browser cache. Glad it is fine for you now

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Hello @dodo34

Yes we do, we have been incorporating rich snippets / schema into our different elements on regular basis

Thanks

-Ammar

Hello @spainspirations.

Please make sure its enabled from your Screen Options window please => http://prntscr.com/fvmooo if it is enabled from there it should come up just fine, if its not please open a support ticket and our team will gladly assist you with the queries.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Thank you so much! It works!!! Lovely! I realy appreciate your quick reply.

No worries

duplicate

Hello @giellemme

Yes, it is definitely possible and you can do that from WP Dashboard > Fusion Builder > Settings Tab, if you want further assistance on this please open a support ticket as i can see you have a valid support account and we will gladly assist you with it.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

-Ammar

Hello @Mateusz_Bog

Putting a button inside the header content 1 or header content 2 is not a possibility since it can only take pre coded content such as social links , contact info and other however if you are using our header-v4 and you select banner code inside the header content 3 you can use a button element there

We will be happy for you to be a part of this Amazing Community.

Cheers

-Ammar

Hello @eliot1009

Please try this code inside Avada > Theme Options > custom CSS Tab

 .fusion-footer-widget-column{margin-bottom: 0px !important;} 

However if you need further assistance we suggest you to please repurchase your support license and create a support ticket with us. Please see this Envato help file on how to extend your item support -> http://bit.ly/1LQ4hvJ  

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

-Ammar

Thank you for your help.

It is a pleasure

Hello @adunoon

It is not possible to divide the All in categories vertically however if you have the categories they should come up like this for you => http://bit.ly/2sWSWHK

You should see all the categories filter listed beside the “All” filter or you can also use multiple instanced of FAQ elements in page with headings in between.

Hope that was helpful, if you need any further assistance please open a new support ticket and our team will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @oleymediagroup

If that is a vimeo video you are trying to embed i believe you will have to make it public since Vimeo has some weird kind of setting that works globally for all your account videos, however we are not sure about their proper policy or for YouTube for that matter, We will be able to provide you with a much better response if you can please open a support ticket with us and provide us with more details about your video and site.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

Hello,

Thank you for your question!

You can indeed add shapes and patterns to sections of your page content in Avada. You can see this demoed in Avada 5.0’s “What’s New” page here > http://bit.ly/2qFJb38

You’ll find that near the lower middle section of the page.

I can see you currently have a valid support license. If you have any questions on how to use this on your site, please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Thank you, we look forward to helping you!

-Weston

Hello,

Thank you for your question.

Avada is coded with a strict adherence to WordPress coding standards and best practices. There are some notices when testing with the w3c validator however, these aren’t harmful to your site and virtually any modern website will show notices like this. When checking www.google.com with the validator, you will also see error notices, though they’re not affecting the function of the site by any means. (example test here > http://bit.ly/2tO7Jr6)

I hope this helps!

-Weston

Hello,

This is commonly due to users not selecting the full size image in from the dropdown selector when actually attaching the image. Try reattaching the image and double checking the size chosen.

If you need further assistance here, we would be happy to check into this for you. So we can better assist you, please submit a ticket through our support center. We’re unable to officially provide support through themeforest comments, as it’s primarily for basic questions about the theme and presale inquiries.

Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Create An Account & Get Support

Thank you, we look forward to helping you!

-Weston

Hello,

Thank you for your question. Your Avada purchase includes free updates for life, without any need to make additional purchases. That’s simply part of the value added to the theme over time.

Let us know if you have any follow up questions.

We hope to see you join the fastest growing theme community out there!

Thank you!

-Weston

Hello,

Currently it will be an h2 by default. However, we do have an item on this in our dev log for adding an option there. I just pinged the item so the devs know it was asked for again.

Thank you!

-Weston

Thanks Weston

I think knowledge of SEO is increasing so adding this option will work both ways – less support for you going forward.

Agreed, thank you for your feedback!

-Weston

Hello @Hostingames

You need to activate Revolution slider before importing the demo, if you had not activate it prior to demo import the slider will not be imported for you and you have to import the whole demo again after activating all the required plugins in this case, please do this only if you want to start fresh in this case, for more info on this please read our article here => http://bit.ly/1OjQAF8

If you need further assistance with this, please open a support ticket and our team will gladly assist you.

Thanks

-Ammar