Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hello, I still get the message Block “faq-accordian” not found on the FAQ page. Also on the demo site. The block is still not there. Is there somewhere I can find the code that’s used on that page?

Hi there,

What you can do is to recreate the block using the text element and the accordion element .

Pre-buy Question : I want to buy Flatsome, and i’d like to ask something :

1. For updates, is it lifetime update? 2. Support, its only 6 month support? not 1 year support?

Thanks

Hi there,

1. Yes :)

2. $59 gets you 6 months support alongside the theme license. You can extend support to 12 months by paying an extra $17.63

Hi there,

1. Yes :)

2. $59 gets you 6 months support alongside the theme license. You can extend support to 12 months by paying an extra $17.63

I have a suggestion for your next theme upgrade. Woocommerce Basket on product pages could be made WP-Cache and Supercache friendly if you populate the basket items using an embedded ajax javascript call to php call rather than pulling in html styling from a php template. At the minute I am cacheing product pages using gzip for speed and off course the basket on the product page shows 0 whilst the dynamic checkout page shows the current count.

Hi there, thank you for your suggestion.

You can place a feature request for this here https://uxthemes.canny.io/flatsome.

You have the most customizable header I have seen. One great feature I can’t find anywhere and will help you go one step forward is when opening a page from submenu keep in bottom of the header in horizontal order the submenu. This feature replace the tabs function that many people need, but is better for many reasons.

Hi there, thank you for the kind word :)

You can place a feature request for this here https://uxthemes.canny.io/flatsome.

Hello,

Is there any way for the Login (Account) Link in Header to go to /my-account Page instead of showing a Login Popup?

Hi there,

You can set this in Theme options > Shop > My Account > Login Style and set this to link

Follow up to Ticket ID: ​49102

Hi there,

I have checked our helpdesk and it seems somebody from the team already attended to you.

Hello, I’ve been going through the live preview. i noticed the theme does not include color swatches in the cart. Also, i didn’t notice any popups for things like sales, subscribe, etc. is this theme compatible with the ‘Popup Maker’ & ‘Variation Swatches for WooCommerce’ plugins?

Also, is it possible to require an authentication code when customers try to login (just like envato)? Is this already supported? If it is (or if not), how can it be done?

Finally, does it support the ‘Easy Digital Downloads’ plugin?

Thanks

Hi there,

There has not been any compatibility tests with the plugins, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.

The authentication requires a bit of customization or a plugin to integrate.

I have WooCommerce 2.5.3 which should I install 2.9 or 3.3? Thank you.

Hi there,

The latest versions of Flatsome have been updated to support WooCommerce version 3.0, you will need to use the latest WooCommerce Version.

what are the defaults for BOTTOM TEXT – PRIMARY and BOTTOM TEXT – SECONDARY in Absolute Footer , ive changed it to my own but now i need the defaults , i mean i need the shortcodes and default data

hello, i mean the the menu above the Copyright 2017 © UX Themes how can i get that short code

i took a screenshot , https://snag.gy/o7i3WG.jpg

i mean this menu above the copyright

Hi there,

You can set the menu to appear in Appearance > Menus and set the menu location to the footer http://docs.uxthemes.com/article/50-3-1-menu-locations

Hi, why is the banner not responsive on smaller screens? That and other images I have on the site… http://www.pourtemourdesigns.com/sg/

hello, is there a way to add a referral code field when a user registers?

Hi there,

You will need to use a plugin for this.

Latest update has a bunch of bugs.

Update Cart button is throwing a Javascript error after being clicked.

and yes, I have the latest version of WordPress, WooCommerce and the theme.

and I have deactivated all other plugins.

All the Checkout fields Error message is also showing as “Billing” instead of the actual name of the fields.

Do you guys test your code before publishing it?

How do I roll back to previous version?

Hi there, sorry for the trouble.

Please shoot an email via support and we’ll look into it.

I did, they refused to help us.

Why not make the cart auto-update and remove the Update Cart button?

Hi, I cannot access the theme options , it just shows blank, can you please look into this for me

Can I please get support and I also notice a lot of customers complaining about bugs with the new version. I installed previous version and it worked. Can you please update new version

When I update the quantity of an item in the cart it works once only, then I get this error in the console http://i.imgur.com/jYKjsLU.png

Hi there,

Please shoot an email via support and we’ll look into it.

Hi, I install a plugin (tracking code for an affiliate service) and to work it needs to add this https://www.screencast.com/t/kGB1WzfJ Is any way to add it somewhere in the theme settings or to child theme so to avoid to edit the theme’s core file.

Hi there,

I am afraid we do not have a setting for this. You will need to override the header.php file in the child theme.

Hi, Do you mean to copy-paste the header.php file from theme to child theme and do there the adding of the custom code? In which folder?

Yes :) You will need to copy the header.php into the root folder of the child theme. Just as it is on the parent theme.

Hi there, does the theme offer Adsense ads support? Easy blocks for inserting ads? Thanks

Hi there,

No. You can use a plugin for this.

Hi! I am a flatsome 3 user. Is it compatible with slider revolution? I want to put a youtube video header in my website www.somosaventura.com Thank you!!!

There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.

Our banner element does allow you to insert a YouTube video http://flatsome3.uxthemes.com/elements/banner/

Really? So this would be awesome!! Where can I find more information regarding this matter? Thanks a lot!

What is the javascript file I should look at to modify the Checkout page? Please give me name of the file.

Hi there,

To modify the checkout page, you should edit the appropriate template files in flatsome/woocommerce/checkout

Anybody experiencing the same problem with showing the number of reviews or ratings beside the stars? Currently, it is only showing the star graphics without an actual number showing how many ratings or reviews a product has.

Hi there,

The number of ratings is shown in the ratings tab in the product page. This is the default behaviour

How can I develop more elements for uxbuilder without edit the parent theme directly, I’m waiting for a document for this.

Hi there,

You can enable the UX Builder for your custom post types http://docs.uxthemes.com/article/221-how-to-enable-ux-builder-for-custom-post-types. Ensure that you build these post types in the child theme.

Hi, Thanks for reply. I mean, I want to develop more elements for ux builder, I’ve got it. http://prntscr.com/fvkzqe

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