Hi amar99,

ADELTA is actually a demo, so you can install ADELTA demo in WP backend and then yes all settings will be available in WordPress customize panel to go for different listing style if required.

Thanks,

ThemeZaa

Hi mindtuntun,

No visual composer is not packed or bundled with Paperio theme. Paperio is compatible with VC so if you wish to use VC then you can use it.

Thanks,

ThemeZaa

Hi corygdevries,

All the themes you see here in ThemeForest are for WordPress community version and they cannot be used in WordPress.com because WordPress.com is a commercial platform and it do not allow outside themes.

Thanks,

ThemeZaa

Hello,

Ah, I did not realize this! I only have wordpress.com. Is it possible to retract this transaction? Is it possible to get a refund because I cannot use it?

Kind regards, Cory

Hi Cory,

You can submit your refund request here – https://themeforest.net/refund_requests/new

Thanks,

ThemeZaa

Hi yogeshdevgun,

That page title background image is generic and not page specific, so it cannot be different for different pages. But you can customise WordPress page / post templates code to accept image page / post wise or as per your need.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php.

Thanks,

ThemeZaa

Hi tman76,

Paperio theme is coded as per WordPress standard practices considering page load speed optimization. But there are many factors like hosting server speed, usage of optimized and lower physical size images, caching of the pages via plugin or server can affect the site speed. So you can please refer our optimization tips here – http://wpdemos.themezaa.com/paperio/documentation/installation/optimization-tips/ which will surely help to improve the site speed and especially we recommend to use W3 total cache plugin. Google page speed will normally show some points like image optimization eventhough images will be lower sizes. It will be better you consider real-time speed instead of Google score only.

Thanks,

ThemeZaa

Hi tman76,

Please edit your post > change post type to Image in top – right Format section > then under Paperio Post Format Settings at bottom > select NO in featured image in post option to remove featured image from post detail page.

Thanks,

ThemeZaa

Hi yogeshdevgun,

Header should display menu items, which have been added and not any additional items. This is managed by WordPress default menus feature.

For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php with your WP site url and admin access, so our support team can check it and guide you further.

Thanks,

ThemeZaa

Yea Thank you. I’ve created one custom page but I want to apply same page layout as of page grid three column. So how to do that and after that where to edit content of that grids?

Hi Florence,

No visual composer is not packed or bundled with Paperio theme.

Thanks,

ThemeZaa

Oh,then it was due to the outdated version of Visual Composer. I purchased a new licence of VC, updated it and it fixed the issue. My developer is now checking that there’s no other issue. Should it be the case, I’d get back to you. Thanks a lot for your help.

And thank you

ThemeZaa

Hi yogeshdevgun,

Paperio is not WooCommerce ready, so you will need to implement styling as per your need if you want to use WooCommerce.

Thanks,

ThemeZaa

Hi mdkkgrafik,

1. We have option of one button only which is for read full article, so you may need to customise the theme code to achieve more buttons.

2. You mean to show text or video in post listing grid instead of featured image? There is no option to achieve this as post format behaviour will be visible in post detail page only like it will show video, audio, gallery, quote in post detail page.

Thanks,

ThemeZaa

Hi MarinaGraziani,

Paperio is responsive as you can see in our demo. Please create a support ticket here – http://www.themezaa.com/support.php with your url and WP admin access, so our team can check it and guide you further.

Thanks,

ThemeZaa

Hi celticdancer,

Glad you love Paperio and thank you for contacting us.

If you are referring to page title area styles then unfortunately we do not have different styles and image option for page title area for page / post / category.

Thanks,

ThemeZaa

Is this something you might consider? Single post pages defo need some sprucing up and otherwise nice design. Header flexibility is almost expected in 2017…

Yes we will add it in our future to-do list.

Thanks,

ThemeZaa

Hi Howardmil,

There are no deep placements of the banner ads at the moment but you can add ads in left / right sidebar using WordPress widgets or using promotional block area as shown in this demo – http://wpdemos.themezaa.com/paperio/anchali/

Thanks,

ThemeZaa

Can ads be put within certain areas of a post as with many other themes?

Unfortunately there are no fixed placements but you may need to add ads within post content manually may be using direct ad code or shortcode of any ad plugin.

Thanks,

ThemeZaa

Hi MarinaGraziani,

Please refer this article – https://jelled.com/instagram/access-token to create a client and then get access token. Please note that in final token you get, the value before 1st dot (.) can be used as Instagram User ID. You can then use these details in Instagram widget at Appearance > Widgets.

For any further queries please create a support ticket here – http://www.themezaa.com/support.php with your WP site url and admin access, so our support team can guide you.

Thanks,

ThemeZaa

Hi rajrebel,

In one WP setup at a time you can import any one demo, you can import other demo also but that will overwrite settings of previously imported demo to have new one. And one theme license can be used in one WP site only as per Envato regular license policy.

Thanks,

ThemeZaa

For any further queries please create a support ticket here – http://www.themezaa.com/support.php, so our support team can guide you.

Thanks,

ThemeZaa

Hi ranflyer,

You will need to customise theme templates code to change bootstrap columns assignment to main body and sidebar area to increase the sidebar width as we are using Bootstrap grid structure instead of fixed pixel width.

Thanks,

ThemeZaa

Hi ana_adi,

Please make sure to extract the downloaded package and then inside you will see paperio.zip file and that is the actual theme file which needs to be uploaded in your WP backend as a WP theme.

For any further queries please create a support ticket here – http://www.themezaa.com/support.php with your WP site url and more details, so our support team can guide you.

Thanks,

ThemeZaa

Same problem with every demo

Hi ChaseZav,

Please make sure to have your server settings as recommended here – http://wpdemos.themezaa.com/paperio/documentation/installation/demo-installation/ and also make sure to disable WordPress Importer plugin. If all is fine as mentioned above and still it do not work then please create a support ticket here – http://www.themezaa.com/support.php with your WP site url, admin / FTP access and which demo you are looking to import, so our team can check it and guide you further.

Thanks,

ThemeZaa

Hi krishkusuma,

Sorry I do not understand what do you mean by query for your custom post type. Can you please create a support ticket here – http://www.themezaa.com/support.php with your WP site url and more details, so our support team can guide you.

Thanks,

ThemeZaa