21582 comments found.
Do you guys sell a developer license for the theme?
Hello,
I’m not sure there is such thing as developer license for themes. It exists only for plugins from CodeCanyon and only to build products for ThemeForest. And according to Envato standard licenses, 1 site = 1license purchased: https://themeforest.net/licenses/standard
Hi, I need to create a site that has a double navigation like marieforleo.com (a standard one at the top and another one that appears after you click on the icon menu at the top right of the page). Is it possible to do that with this theme? Thank you!
Hi,
Unfortunately, there’s no such feature at this moment.
However that’s a beautiful site and a nice feature – I will pass your feedback to our team
is there maybe a way to simply use one menu – the one on the right side, that still opens via an icon as it is on that site, and add three links on top not as menu but as regular html links?
That will not look good I’m afraid 
When using shop page quantity plugins the ‘add to cart’ only adds the minimum value. Worked ok prior to 7.5 , works ok with default theme. I know the add-to-cart.php loop is still the default so I’m not sure what is going on. Tried woocommerces documented code to enable this and still doesn’t work in the7… i was able to force a work around with this code https://gist.github.com/webaware/6260326 – anyway to integrate to the next update?
Hi,
Can you please get in touch with our support with this suggestion. Thanks!
FYI : The fix above causes the quantity minus button to work incorrectly on the shopping cart page and interferes with the step functionality on the category page. @Dream-Theme : I would need to renew, just trying to help contribute – don’t currently need any support. Thanks for keeping this theme going for so long, I love the latest demo sites.
Hi,
Thanks for report. Forwarded to our dev team.
What’s wrong with Visual Composer’s TinyMCE? It’s not working anymore..
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Back end is really slow, cant even work. Any ideas?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hello, With the release of the new update for Wordpress 4.8.1, Visual Composer’s TinyMCE dropdowns in Text Editor have stopped working. They have released a new version of Visual Composer to fix this issue, can you please release the new version of the plugin through your plugin downloads (as we do not have licenses to download directly from plugin author)?
It’s a simple z-index issue but 5.2.1 fixes it.
Hi,
Thanks for letting know. Will push an update shortly.
Using left sidebar for sub menus – is it possible to have the left sidebar show first on mobile views.. right now it’s at the very bottom when using mobile device. Thanks.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, here is my minor problem:
I use Photo Albums posts with enable mode “Page title” display. Unfortunately, the Page title is not shown on the frontend. I use “Photoscroller” mode – see please screenshot here: https://www.dropbox.com/s/zahlls6sazuyv0m/page-title.jpg?dl=0
Here is screenshot from frontend: https://www.dropbox.com/s/u5b04d6aunzesae/frontend.jpg?dl=0
Thanks …
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, last year I develope a site with your theme and now are there a trouble with the portfolio, is only loading in safari and can’t load the portfolio with Chrome or Firefox. The license have expired, the theme version is 3.9.2. If I can be sure that updating the theme can solve that problem I will tell my client that renew the license is needed.
Thanks
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi there, on a microsite, a menu of links to anchors has all the menu ‘decoration’ showing (i.e. all menu items are showing the hover colour and underline). Can this be fixed? Thanks!
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, I’ve updated to the latest version of The7 and WordPress, now the text editor has stopped working, so when I go to edit a text element the options don’t work. Is this a & issue of Visual Composer? Thanks
Hi,
Sounds like either a caching issue or some files were damaged.
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, Please consider adding a Custom script section in your theme under advance for scripts that need to be added in footer before closing this would make my life so much easier for theme updates – thank you.
Hi,
Yes. We are planning to do it in one of upcoming updates.
Hello, I am trying to update all the plugins and keep gettign this error:
Downloading install package from https://repo.the7.io/plugins/download.php?code=20238613EU419000D&item=js_composer…
Download failed. Not Found
Plugin not activated. A higher version of The7 Visual Composer is needed for this theme. Please update the plugin.
//// My theme is up to date, but now my site is totally broken because I can’t access the plugins.
Please help! Thank you!
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi. Big fan of your theme for clients websites, but the version I bought yesterday is giving me a couple of issues. In the text box when I want to change the paragraph text to a header it won’t show the dropdown for it (you click on the dropdown and nothing happens) and when I use a Rev Slider as the header, every time I save the page, it resets to “none”. Any idea why this is happening all of a sudden?
Hi,
Thanks for feedback!
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi! How to do 2 columns on mobile devices (phone, not pads or tablets)?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello, Please I just purchased the7 theme. I am unable to make make changes to the pre-built websites. For instance I am trying customize the Coming Soon pre-built website so that it will reflect the number of days the website will be launched but I am unable to locate where to do the customizations. Your help is needed asap
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hey, Dream-theme!
A little help, please! I can’t seem to figure out how to remove the revolution slider on my home page. I’m using a pre-made the7 website. Hope I’ll hear from you soon! Thank you in advance! 
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I am getting a vulnerability issue with widget_id=presscore-contact-form-widget while testing the website using IBM security app scan. GET /?widget_id=presscore-contact-form-widget— 1&send_message=&name=&email=test%40altoromutual.com&message=25 HTTP/1.1. Server is responding for the request. How can I Re-program to disallow handling of POST parameters that were listed in the Query.
Hi,
If you’re not OK with using GET requests in your contact form(s) consider using a Contact Form 7 plugin instead of built-in form.
ok thanks… but we have same issue with wp-login page also. Is there a way to stop this?
Hi,
Wp-login is a core WordPress page. It has nothing to do with the theme..
Can’t find Portfolio Scroller Shortcode or how to implement.
Any help?
Thanks!
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Does the theme offer contact form builder or we use a plugin?
Hi,
You can use a plugin of your choice. We recommend the Contact Form 7 plugin.