Hi there

Our support team is to help and guide with any questions or issues you face, they will not be able to build the site for you. Now saying that, Avada is highly flexible and the Advanced Options Network, Theme Options, Elements and layout options make it possible for you to achieve your design aspirations

Avada’s advanced options network make sit easy for you to change the design to suit your preferences -> http://bit.ly/2eFVupX

2 points to note:

- There are global options that affect you entire site.

- There are individual options that affect only that page or post.

That is how the entire options network works and allows you to build incredibly unique, professional websites as you see here -> http://bit.ly/2dIMroh

And using our Fusion Builder it makes it even easier -> http://bit.ly/2eRCzoC

- Avada is 100% compatible and design integrated with the Woocommerce plugins, please see our demo examples that showcase only a fraction of what is possible with Avada and Woocommerce:

Also check our our Avada Quick Start Guide -> http://bit.ly/1N505Om

We will be delighted for you to join the fastest growing theme community out there

Thank you, MB

Hello @DESIGNbyJA

Showing a whole different website inside the modal is not possible actually, however you can put any custom content you want and then put a button to redirect the user to other site in this case, let us know if you need further assistance with this by simply opening a support ticket

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @Acqua82

Basically this will require you to use some kind of plugin if you want to show some content even if the user is logged out, you can use our login element to create a page that can only be seen if the user is logged in but creating something that comes up when the user is logged out in that case a plugin is required.

However if you need further assistance in details for this do open a support ticket and our team will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @LTCUSA

We have not came across this issue before and will need to check out your site in this case, because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

I will raise a ticket. A simple search of these comments show over the years this has been an issue many times. It has worked fine on our client site since the last 4.x version through 5.2.1.

Hi there

What needs to be clarified here is that page/post password protection is a WordPress directive, Avada does not have any custom page/post password protection built into it, nether does the theme modify or alter the default WordPress method.

Thank you, we look forward to helping you!

Thank you, MB

Hello @Bloodytom

This will require you to code a custom function actually or use a plugin as the max amount of products can be set to 50 right now, i have tried googling a bit and found these articles that might help you out => http://bit.ly/2bjACR6

However if you need further assistance please open a support ticket and our team will gladly assist you.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Thanks, I will try this one first.

Thank you

Hello @Adamvest

We can assure you there is no issue with our latest version of theme specially with the Revolution Slider specially because its a bundled plugin, please try disabling all your other plugins and only enable Fusion Builder and Revolution Slider and see if that helps, if that does not help however please open a support ticket and our team will assist you on all your queries.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

Hello @exxexx

Where exactly are you seeing this? it actually depends on the user totally as for our default setup the only H1 we have is in our “Page Title Bar” that you can also disable if you want to, other than that we do not have any other place where H1 is set as default.

If you need to discuss this further and require our further assistance please open a support ticket along with your complete website details and our team will assist you with it.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @Olelukole

That depends on the iframe code itself actually and we will need to check this in details further for you, i want you to please open a support ticket with us and put your details there and our team will gladly check this out.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

This is usual iframe code from beatport <iframe src=”https://embed.beatport.com/?id=9196153&type=track” width=”100%” height=”150” frameborder=”0” scrolling=”no”></iframe>

Hi there

I am afraid that this is not something that we can heck via the comments section, our team can take a closer look, please create a support ticket using the link below and we will gladly assist you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Hello @Chandrawebs

Indeed we have Mega Menu that supports icons as well and you can check it out here => http://prntscr.com/g6qgoc more examples of Mega Menu can be seen on our other demos as well such as Classic Shop and Modern Shop.

We will be happy for you to be a part of this Amazing Community

Thanks

-Ammar

Hello @AzureKnight

You should be able to use WooCommerce multi vendor plugin with our theme, we have not officially tested this add on for WooCommerce but we have seen people using it on their Avada theme when it comes to support queries.

Thanks

-Ammar

Hello @Kunal1123

As long as we are developing Avada we will always keep launching updates for it, the plans for Avada are huge and the best of our theme is yet to come, however the time period can never be told or stated in advanced as mentioned above in your query but we do have long plans for our theme and that is for sure.

Thanks

-Ammar

Hello @BlushEvents

You should get Auto Update Notification if you have your theme license registered with us, if not then please register with us using this article here => http://bit.ly/2iExODf

Also you are on an older version of theme so when you are going to update please update using the step update method that is mentioned here in our documentation post => http://bit.ly/2pPNngZ

I do not see a purchased badge on your account yet so if you need further assistance we suggest registering with our support using the link below and filling up a ticket and our team will gladly assist you further

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @priworks.

Something like this (a dynamic person element) is not a feature right now in our theme but what you can do is actually save the person element code locally or in our Fusion Builder library and then replace and edit it if required on each page, however we are always listening to our customer’s ideas and feature requests so please send us yours to support@theme-fusion.com as well.

Thanks

-Ammar

Hello @CCHoward.

Yes, you can actually use our Side Navigation template for that and also use Custom Menu Widget inside the Sidebar to create something like that, you can check the Side Navigation template here => http://bit.ly/2wvhk5r

You can learn all about how to create this kind of layout in our documentation post here => http://bit.ly/2kILDiK

However if you need further assistance, please simply open a support ticket and our team will gladly assist you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

OK. Thank you! Your theme ROCKS!

You’re most welcome

Thanks for being an Awesome customer!

-Ammar

Hello @quixilver

You will have to setup a multisite for this actually since Theme Options are assigned individually for each site, you can read all about multisite setup here => http://bit.ly/1O57OWC

When you do that however you need to purchase a standalone license for each of your subsite in this case

Thanks

-Ammar

Hello @Salt-Media

I am not sure what do you mean by “Windows” here, can you please provide us with some more details on your issue by opening a support ticket following the link below.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

Hi there

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you.

I see you have opened a support ticket, but for some reason you did not ask this exact question in the ticket, and one of our team has replied. The question asked there is very different.

To explain why there is that blue line and how to change it, please read below:

- You started by using the Science demo as a starting point

- The Science demo uses Header Version 1, and that was changed. Whenever you change headers, which you can do at any time, settings and particularly design facets change

- You switched to Header version 2 which includes that 3px solid line at the very top

- To change/remove that line you need to then go to -> Avada Theme Options >> Header >> Header Styling >> Header Top Background Colour – and change the color to white -> https://d.pr/i/8Qco8H

This change means the blue line is gone by making it white, it blends into the rest of the header

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Get Avada Support

Thank you, we look forward to helping you!

Thank you, MB

Hello @Blue_Dog

Where exactly are you seeing this issue on our demos? it should definitely not run off at all and i do not see this issue on my end for sure, can you please provide us with the link where you are seeing this, if you have a valid purchase of our theme please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @aribann

May I suggest you add this to our new ideas section of our support site? We’re always listening to our users. If you have any feature requests, recommendations or ideas – you can add them to our idea section.This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!

Please email your suggestions / feedback to support@theme-fusion.com

Thank you for choosing Avada!

-Ammar

Hello @Newelementfilms

Before purchasing Avada you need to have a domain with WordPress installed on it, then you can simply upload our Avada WordPress theme on your installation using the default WordPress installation method and that is all it takes, if you want to learn more about this we suggest you reading our documentation below please.

To get you started you can go ahead and take a look at this Quick Start Guide we have here : http://bit.ly/29jX9yT

Also we have a very detailed and complete documentation on each and every feature and option our theme have here : http://bit.ly/1La5xgv

If you want to kick start your project you can actually import any of our demos you see at our demo preview page with just 1 click and all you need to do is make edits as per your own requirement to the demo and your website will be up, you can check all our demo items here : http://bit.ly/25RAZbd

Other than that we have an Awesome and friendly technical support department that is ready to help you out on anything that you need assistance with.

We are looking forward to welcome you in this Amazing community

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.

We will be happy for you to be a part of this Amazing Community!

Thanks

-Ammar