85 comments found.
when i open this theme on mobile menu in mobile version not same pc version how to fix menu in mobile version?
Hello,
We can see menu is having same menu items in both the cases. Please elaborate more about your concern.
We would love to help you.
Thank you
Hi,
Great Theme.
Is this theme ADA compliant? If yes to what level?
Best,
good day. do you have the revolution slider inn?
Hello,
Yes, we have resolution slider in theme.
Thank you
Is this using Woocommerce for Checkout?
Hello,
It is using https://wordpress.org/plugins/wp-hotel-booking/ for booking and checkout.
Thank you
Unable to activate wpBakery page builder after installing the theme. Also the theme is not displaying the icons. Theme link – leopardcapital.in
Hello,
WPbakey plugin is alrady activated and theme works absolutely fine at: leopardcapital.in
Please elaborate more .
Thank you
Some of the functionalities of page builder arent working – for example, I am not able to select fonts in custom heading….
On the plugins page it says : “There is a new version of WPBakery Page Builder available. View version 5.4.5 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder”
Also the gallery is distorted – here’s the link – https://leopardcapital.in/gallery/ – images are missing…
Hello,
You can select the fonts in Admin panel-> Theme Options-> typography. For menus you will see a different panel to manage the fonts etc. WPBakery Plugin, you would have to Deactivate and Delete it. It will automatically take latest version of WP bakery.
Share your website wp-admin and FTP details, we will fix the galley issue for you. Share the details at: vinodpal09@gmail.com or https://designarc.ticksy.com
Thank you
Hello,
After updating the WP Hotel Booking plugin, I am not able to see cart page icon any where on the website, also the single room pages layout is changed now the sidebar is not there anymore.
please resolve soon.
Thanks
Hello,
Please share your website wp-admin details. There is no need to update the plugin, we had fixed its design to show the single page view.
Share your details on https://designarc.ticksy.com/, so we can fix it for you.
Thanks so much !!
Footer is not displayed in the latest version of the theme. Theme settings are correct.
Hello,
Please go to Admin -> Appearance -> widgets and check the footer widgets.
If you still have issues, please share your website URL and wp-admin details at vinodpal09@gmail.com
Thank you
Is it possible to display a booking calendar on a page? We need to highlight the slots which are already booked in calendar.
Hello,
Lake Resort theme booking works with third party plugin https://wordpress.org/plugins/wp-hotel-booking
Plugin doesn’t provide booking slots calendar in admin where admin can easily check all bookings. Although it doesn’t provide booking on front.
Thank you
Hi ! I have buy themes for use but when I want to install demo2 but wait very long and the display error is not the same in the demo. I have reloaded the latest update but still can not. Can you give me directions to fix it?
Hello,
We regret the inconvenience caused.
Please open a ticket at our support system: designarc.ticksy.com
Please share your website URL, FTP and wp-admin details. So, we can check and fix the issue (if any).
We would love to help you.
Thank you
Single Room Widget(Room Slider) don`t work with WP Hotel Booking Version 1.7.8.9
Hello, We regret the inconvenience caused. please use the plugin given with the theme. It will work fine. Please share your website & wp-admin details at designarc.ticksy.com for further assistance. Thanks
The side bar dose not show in the room search page page
I am waiting for you kindly help me .. why late ?? this is too much time
Hello, We regret the inconvenience caused. Please open a ticket at our support system: designarc.ticksy.com
Share your website URL, FTP and wp-admin details. So, we can check and fix the issue (if any).
Thank you
Sir, I submit Ticket.(designarc.ticksy.com) my URL And FTP and screen shot …Kindly help me fast
Hello, What is your ticket ID. Sorry, we did’t get your details. Thanks
what are you doing???? this is too much.. I need solution today . I can wait . I also wait 5 days . Ticket #1301340
Hello, We have already replied you on you old ticket in the month of Aug. The ticket # which you are stating is created today, and it is also answered. Please check and let me know if you have any concern/issue. Thanks
We have made changes/fixed all your points & concern. Please feel free to contact me. if you have any query/concern or need assistance.Thank you
Thanks for your Concern. I create new ticket . Ticket #1301662
Replied. Please have a look. Thanks
I want to buy your theme, but first let me ask
Can I remove “Postal Code, Country, City, Fax, State” fields in Hotel Checkout?
Hello, Checkout process is linked with booking plugin. There is no option in theme to remove those fields. Removing those fields is only possible by making code change in plugin. Thanks
Sir, I can’t activate this theme.only blank page. wordpress-4.8.1. which PHP version Support ?
Hello, We regret the inconvenience caused. Please use latest PHP version 7.x. Please raise a ticket at designarc.ticksy.com if you still face issues and share website credentials. We will check and fix the issue (if any). Thanks
Sir,what you mean ? PHP 7.X ? . why not mention PHP version details in theme details .my server is old version . please send your email details . I will give details
Please talk to your server provide and ask to install latest PHP version (whatever they have on server). Thanks
is the demo data is available with the downloaded theme? if not from where i will get that demo data to import?
Yes, you will get all data in download pack. Please purchase the theme and you will get download pack.
Thanks !!
I really like this theme. A nice theme with awesome features and great support. Thanks
hi
Your theme is great but Am having issue with booking page setup. How can i do that ? I have sent mail to you severally without feedback . please, I need your urgent reply immediately .
I will cancel the order since you failed reply to all my request.
Very bad
Hello, We regret the inconvenience caused. Our support system “Ticksy” is not working fine these days. We will surely help you for booking setup. Please let us know what issues you are facing. Please send all your queries with wp-admin details at: vinodpal09@gmail.com Once again. Sorry for the inconvenience. Thanks
You replied me after i requested for cancellation. You have been seen my comment since without reply
Am not impress on your Theme support
Hello, We regret for the inconvenience. As I explained earlier, we were facing some technical issues with our support system. We replied second day after your comment. Please elaborate what issue you are facing on booking system. We would be happy to help you. Thanks
Check your email . I sent my complain to your mail with admin@easyprojectmaterials.net . I need your urgent reply
Hello, We have already replied you on same email 21 hours ago. Please have a look. Thanks
I Do not receive any message from from your support. Please resend it. Am waiting…
Hello,
Hope you are doing well !!!
We have checked again and reinstalled booking plugin. It works fine on your website: http://heritagehotelsandsuites.com.
Please have a look. Please feel free to contact me. if you have any query/concern or need assistance.
Thank you
I need a guide on to setup hotel booking and room setup . check you mail vinodpal09@gmail.com for more details
Hello, Booking plugin is a third party plugin. Please find its details here: https://wordpress.org/plugins/wp-hotel-booking Thanks
Hi there, is there an image gallery in this plugin? not one which displays filters but thumbnails and a carousel?
Hello, Sorry we missed your comment. Image gallery is created by VC element. It is easily customize able to manage filters. Thanks
Hi , The side bar dose not show in the room page. And the booking return “No room found.” no number of Adults or 1 child?
Hello, Please install booking plugin and enter some rooms and availability. You will see all options working. You just need to enter the data of rooms, types, rates etc. Thanks
Can you use Paypal for reservation? Can payment be offline via credit card? Can I have a look at the demo? if yes: itlife@me.com
Hello, Paypal is already integrated in booking system. Thanks
